5/5
GoogleKellan at Marsh and Parsons has been an amazing agent to work with. He was so knowledge, friendly and helpful about the entire renting process from finding the right place to getting the paperwork done easily. Thank you Kellan !
Trusted Agent profile · Camden
Marsh & Parsons Camden reviews
★★★★★
1,136 reviews across 2 platforms
27 Parkway, London, NW1 7PN, Camden, NW1 7PN
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Camden, at 27 Parkway, is rated 4.3 out of 5 across 1,136 reviews on two platforms, including 324 Google reviews rated 4.8.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
TrustpilotJasmin was very responsive and handled…
Jasmin was very responsive and handled my query with professionalism. Would be happy to work with her again!
Agent replied · 22 October 2024
Dear Wendy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDecent agency; Emmanuel Parker showed us flats that met our requirements and was responsive throughout.
They were keen to show us the flat virtually, sent all the details promptly and did not try to rush us into making a decision. Although it is still early in our collaboration with them, we have no complaints so far. I hope it stays a positive interaction. We have been dealing with Emmanuel Parker, who has been of great help. He shows genuine interest in customers' needs and is easy to communicate with.
Agent replied · 22 October 2024
Dear Ioanna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotWeronika Feedback
Weronika is very professional, proactive, keeps us fully informed and is extremely personable to deal with.
Agent replied · 22 October 2024
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGreat property management experience
Cameron M has been looking after our property for a few months now and he's been great at keeping on top of the recent work needed on the property and making sure the work gets done in a timely manner. We've had bad experiences in the past with some property managers, but Cameron has really put in a lot of time and effort to help us with our issues.
Agent replied · 22 October 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI had a fantastic experience with the Marsh & Parson sales team. Roisin and Nicole were always professional, honest, responsive and in general just lovely to deal with. We had feedback after every viewing which I really appreciated. One thing that stood out for me is that I felt they always had our best interests at heart throughout the process. I wouldn’t hesitate to use them again and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotElisabeth Passa is a very good property…
Elisabeth Passa is a very good property manager - very responsive and helpful. Just what a landlord needs!
Agent replied · 22 October 2024
Dear Roy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotPhoebe has been really quick to reply…
Phoebe has been really quick to reply and get on the case to sort out issues at the flat. Thank you Phoebe.
Agent replied · 22 October 2024
Dear Anna, Thank you for taking the time to leave a lovely review regarding Phoebe. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotWill Whitty was incredibly helpful at…
Will Whitty was incredibly helpful at what was a stressful time for me. He was attentive and responsive and worked hard to resolve my queries.
Agent replied · 22 October 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5 star review. Will will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleCharlotte from Camden has been brilliant throughout the whole process and helped me secure the perfect property. Would definitely recommend her and her team.
Agent replied · 25 October 2024
Dear David, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleEveryone is acutely aware of how scheming and clinical estate agents can be, especially in this city, so have to say it was genuinely great to find an attentive, genuine and honest estate agent - Guyan Tennent-Bhohi. He's really good at what he does and wasn't completely detached like a lot of estate agents. So, kudos! Would definitely reach out to Guyan again for help in the flat finding scheme. Thank you!
Agent replied · 25 October 2024
Dear T GChumi, Thank you for the 4* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleOllie M was very knowledgeable and great to deal with.
5/5
TrustpilotJordann
Jordann was very helpful throughout the whole tenancy, managing our flat! Also helped us a lot regarding our references!Thank you!
Agent replied · 22 October 2024
Dear Ivana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotCharles Caine has been an absolute superstar!
Charles Caine has been an absolute pleasure to work with throughout my tenancy and processed my change in sharer very quickly and seamlessly.
Agent replied · 22 October 2024
Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotTenancy management
When I rented out my flat, through Marsh and Parsons,Will Whitty was my tenancy manager. Will was extremely kind, helpful and efficient. Many Thanks Will.
Agent replied · 22 October 2024
Dear Lorna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotAmazing Experience!
Jasmin who worked on my tenancy was very engaging and understanding of my situation and she worked very hard in order to make the process efficient and streamlined. I am very thankful to her for being empathetic and understanding of my situation and working on all my queries promptly and making the most of my experience with Marsh & Parsons.
Agent replied · 22 October 2024
Dear Divya, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful
William Anderson was very helpful during the move-out process. It was much appreciated
Agent replied · 22 October 2024
Dear Fraser, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotEdward Summers was brilliant from start…
Edward Summers was brilliant from start to finish. Very thorough, approachable and diligent. Thank you!
Agent replied · 22 October 2024
Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGreat Service
Tatiana is quick to respond to. She's helpful and tries to do her best. Great service so far.
Agent replied · 22 October 2024
Dear Sanaz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotSupported me post tenancy
Thank you to William Anderson for all his help and support.
Agent replied · 22 October 2024
Dear Ritam, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleThe service provided by Saira was truly exceptional. She was super supportive and went the extra mile to help us on our property search. I highly recommend her expertise to anyone looking to buy or sell a property.
5/5
GoogleI would highly recommend Marsh & Parsons. Isaac and the team were extremely helpful, responsive and proactive in the sale of my property.
Agent replied · 25 October 2024
Thank you for your great 5* review, and mentioning your experience with Isacc and the team in our Camden and Tufnell Park office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent customer service and very efficient.
Eryk Stepniak took care of our renewal case. Excellent customer service and very efficient. Thank you Eryk
Agent replied · 22 October 2024
Dear AMG, Thank you for taking the time to leave a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery helpful and great service
Very helpful and great service! Victry was most helpful with all our queries & quick to respond
Agent replied · 22 October 2024
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
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