Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service…
I reached out to Knight Frank by email to help with information on a family home in Bath and Charlie Taylor went to a lot of trouble to assist with my enquiries. Really impressed with his kindness and the service. I do know my English family have used the company in the past and whilst we live ‘down under’ I would still be happy to recommend Charlie and his team!
Juliette · 7 May 2024
Agent replied · 24 October 2024
Dear JulietteThank you for your kind review, I was so pleased we were able to help out. Best wishesCharlie
★★★★★ 5/5
TrustpilotProperty manager Yenssi Mckenzie Graham…
Property manager Yenssi Mckenzie Graham is really good at her job, no matter what problem I had, it was all solved immediately thanks to her. I was completely impressed with her professionalism. Always very caring, kind and helpful. I always felt safer being able to communicate with someone like her. I had an amazing experience with this company because of her. I wish her all the best.🙏🏼
Elif · 28 June 2024
Agent replied · 24 October 2024
Hi Elif,Thank-you so much for your kind words, it has been a pleasure being your property manager throughout your tenancy!I wish you and your family all the best with your new property however if you ever need any advice, please do not hesitate to reach out to me. Kindest Regards,Yenssi McKenzie-Graham
★★★★★ 5/5
TrustpilotTruly Professional
My house sale was challenging but Clive Moon and Clare Griffiths worked very hard to ensure everything was resolved. Sales Progressor - Clare Griffiths is a very nice lady. She was also professional and always super efficient. Clare kept a tenacious grip of the whole process from start to finish. Clare thank you so much, you are a credit to your organisation.
Annie · 16 September 2024
Agent replied · 24 October 2024
Thank you so much for your kind words and it was our absolute pleasure, you were a joy to deal with. We were all delighted we got there in the end and thank you for your patience and constant help throughout the process. All the best for the future.
★★★★★ 4/5
TrustpilotLong term Knight Frank experience
I've engaged Knight Frank for a long time to rent out my flat. Mostly positive experiences, they are good at finding paying tenants. KF contractors are a little pricey but it's the same across many agencies. Latterly, Ewelina Calka in Baker Street office in Marylebone has been very good to work with, and patient in handling various tenants and repairs.
Sandra · 17 October 2024
Agent replied · 24 October 2024
Hi Sandra,Thank you so much for your lovely feedback. I am glad you enjoyed working with me and it was a pleasure to have you as a client. Ewelina
★★★★★ 5/5
TrustpilotI can not recommend Beth enough as she…
I can not recommend Beth enough as she has been a star in our rental property search, always very responsive to our messages and emails, always up to date with new properties in the market.. quick and she was really efficient.. we would have closed a deal in no time if we hadn’t decided to buy a property instead.
Yelda · 21 October 2024
Agent replied · 24 October 2024
Thank you for your kind review Yelda. It was a pleasure working with you, and best of luck with your ongoing search, you are in good hands with our sales team! Best, Beth
★★★★★ 5/5
TrustpilotHouse Sale
We sold our house through Knight Frank during Winter 2024/25. Helen was brilliant from the off. Through the highs and lows of the process, I always felt she was on the ball, pushing and cajoling to ensure the sale progressed. Our chain was tricky, to say the least and in the final days when it all got very tense, Helen’s skill and expertise in managing people and the conveyancing process shone through. Without Helen, I don’t believe we would have managed to keep the chain together. Thank you!
Rebecca · 22 March 2025
★★★★★ 5/5
TrustpilotMichael Fox , Great Partnership !!
It’s has been a great experience working with Knight Frank Mr Michael Fox who has been managing my OTB unit . He has always been very responsive to my queries and proactive in ensuring the unit repairs are taken care of. His excellent professionalism truly represents Knight Frank’s slogan of - Placing you at the heart of everything we do !! Thank you Michael once again 😄
Adeline · 5 June 2024
Agent replied · 24 October 2024
Thank you Adeline, it has been a pleasure to work with you. I wish you all the best in the future. Regards, Michael
★★★★★ 5/5
TrustpilotFirst rate experience letting my Wapping flat through Knight Frank
My experience dealing with Marie, head of Wapping lettings at Knight Frank, has been first rate. From the first meeting - where she provided helpful insights on the rental market - through to securing quality tenants at a good price point, I have been very happy with the levels of speed, efficiency and professionalism from Marie and her team. Thank you.
Anna · 12 September 2024
Agent replied · 24 October 2024
Dear AnnaIt was my absolute pleasure dealing with you and thank you so much for the lovely feedback. I do hope we get to work together in the future and all the best.Marie
★★★★★ 5/5
GoogleGreat support from Benjamin at Knight Frank in Hampstead - thank you! Benjamin was super flexible (arranged for remote viewing at shortest notice), highly reactive to our many questions and finally - very reassuring during the approval process.
We hope to stay in the house for a while now / not require any assistance anytime soon. But if needed - we'll be more than happy to work with Benjamin / Knight Frank in Hampstead again in the future!
Max · 10 October 2023
Agent replied · 22 October 2024
Dear Max,
Thank you for your very kind and generous review.
It was an absolute pleasure working with you both and rest assured, we will be here to assist you with whatever requirements you may have in the future.
Please don't hesitate to get in touch, if there's anything else that you need.
Kind Regards,
Knight Frank Hampstead
★★★★★ 5/5
TrustpilotKnight Frank and Katie Shaw in…
Knight Frank and Katie Shaw in particular have been excellent to work with. Katie has done an excellent job and has made the whole process super easy for me letting out my house - I would highly recommend using Knight Frank. The introduction was excellent and thorough and the work since has been seamles and excellent - thank you Katie.
Benji · 26 September 2024
Agent replied · 24 October 2024
Dear Benji,Thank you so much for your lovely feedback! I am so pleased that I was able to help you in finding a tenant for your property, it has been such a pleasure working with you!All the best,Katie
★★★★★ 1/5
TrustpilotAgent who dealt with us was very…
Agent who dealt with us was very unhelpful on our side - was more concerned to get money than to help us as customer's. Property was handed to us dirty and dusty and full of previous tenants items which agents didn’t even check or care to ask. Strongly recommend not to use this agency , not professional and useless
KMW · 7 October 2024
Agent replied · 24 October 2024
We are really sorry to hear about your experience. A member of the team will be reaching out to you shortly to discuss this further. Please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotMichal Houlden - top notch
Michal Houlden at Knight Frank (Cambridge) was excellent from start to finish. He found us a buyer and got the sale over the line in a challenging market. He was helpful, hard-working and courteous throughout. He had genuine local knowledge. We have had a great deal of experience of other estate agents recently, most of it negative, so Michael was a breath of fresh air - a cut above the rest.
Chris · 5 March 2024
Agent replied · 24 October 2024
Dear Chris, Thank you for your five-star review and kind words - we really appreciate it and hope we can work with you again in the future. All the best, Michael & the Knight Frank Cambridge team
★★★★★ 5/5
GoogleGreat team of experts highly praised for their invaluable advice. I personally worked with Yasmin and Ilana at Knight Frank estate agents for the sale of my house in Hampstead. They are brilliant negotiators and delivered plenty of patience and support on completing the sale. Can't recommend more .
Massimo · 21 February 2025
Agent replied · 24 April 2025
Dear Massimo,
Thank you so much for your kind words and for taking the time to share your experience! It was a real pleasure working with you, and we're so pleased we were able to assist with your sale.
Wishing you all the best, and if you ever need anything in the future, we are always here to help!
Best, Yasmin, Ilana and the Knight Frank Hampstead team less ▲
★★★★★ 5/5
TrustpilotSuperb Property Manager, Michelle Henry @ Knight Frank.
Having a rental property it is very important that we have a trustworthy and experienced Property Manager. Over the past year this has been Michelle Henry @ Knight Frank. Michelle is responsive and proactive making our lives much easier. Michelle always seems to be one step ahead dealing with any issues from tenant or landlord. Highly recommend Michelle Henry @ Knight Frank.
Renee · 1 August 2024
Agent replied · 24 October 2024
Dear Renee, Thank you for your kind words. It has been a pleasure working with you, thank you for intrusting me to look after your beautiful property. Please feel free to get in touch should you wish to use our Property Management services again in the future.Best wishes, Michelle
★★★★★ 5/5
TrustpilotLouna Del Barrio has been incredibly helpful
Louna Del Barrio has been incredibly helpful in the search for our new flat. Super responsive, proactive, and professional throughout the process. Great experience working with her.
BR · 19 October 2025
Agent replied · 22 October 2025
Thank you so much for your review Baptiste, glad to hear you had a great experience, I will continue to remain available whenever you need me. Best, Louna
★★★★★ 1/5
TrustpilotTax return annual statements for properties service
I asked annual statements for tax return for 2 properties on 03 th of May Received 2 statements on 17 th of May : both with math mistakes, asked to check and send me back statements without mistakes, received on 30 th of May statements with math mistakes again . ( different )Again asked to check and send me statements again, still waiting. Sent a lot of emails, asked statements during telephone calls with property manager. Today is 03 th of July - 2 mounts later from first request and I still have not received correct annual statements.
Sergey · 3 July 2023
Agent replied · 24 October 2024
Dear Sergey, We are really sorry to hear about your experience. We are looking into this issue now and a member of the team will be in touch soon. Knight Frank
★★★★★ 5/5
GoogleJoao was super helpful and accommodating. Very knowledgeable and gave really good advice. Would not hesitate to use Knight Frank again!
Mark · 10 December 2025
Agent replied · 10 October 2026
Hi Mark, thank you so much for the kind words! It was a pleasure to assist in finding your new home . Your recommendation means a lot, I look forward to assisting you again in the future.
Joao
★★★★★ 5/5
TrustpilotWe had a wonderful experience dealing…
We had a wonderful experience dealing with Knight Frank, in particular Patricia who was professional, prompt with her communication and very available to help with advice during our process of letting a flat.The rest of the team at Knight Frank were also incredibly professional and made the rental process less stressful! A massive thanks to the team and I wouldn’t hesitate to recommend!
Reshma · 6 July 2024
Agent replied · 24 October 2024
Hi Reshma, Than you for your kind words, it was a pleasure helping you with the process. Do let us know if we can help with anything else during your tenancy.
★★★★★ 5/5
TrustpilotWorking with Beth Tighe at Knight Frank
Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.
Altaf · 16 September 2026
Agent replied · 22 September 2026
Dear Altaf,
Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale!
Best,
Beth
★★★★★ 5/5
TrustpilotMy partner and I had a great experience…
My partner and I had a great experience with Knight Frank. Summer White was our agent, and she was amazing. She took the time to understand our specific needs and suggested properties accordingly. Summer was also very responsive and always kept us in the loop, making the whole process smooth and stress-free. Thank you Summer for helping us find our new home!
Mark · 15 July 2024
Agent replied · 24 October 2024
Dear Mark,Thank you so much for your kind words and for taking the time to share your experience with Knight Frank. I am thrilled to hear that you and your partner had a positive experience working with me.It was a pleasure assisting you both in finding your new home, and I am glad I could help make the process smooth and stress-free.Wishing you all the best in your new home! If you ever need any further assistance in the future, please don't hesitate to reach out.Warm regards,Summer
★★★★★ 5/5
TrustpilotShort-Term Rental
I just wanted to thank Lucy Palmer for her commitment and pro-activity in finding our family a short-term rental upon our return to the U.K. after 5 years abroad.
Sarah · 18 September 2025
Agent replied · 24 October 2024
Dear Sarah,
Thank you so much for leaving such a lovely review.
It has been an absolute pleasure helping you find a short-term rental.
Wishing you and your family all the best.
Best wishes,
Lucy
★★★★★ 5/5
GoogleWe dealt with Roni in rental, who was very helpful and proactive. She guides us through our rental options and helped us view early in what was, quite frankly, a shoddy market at the time. Highly recommended.
Oliver · 24 June 2025
Agent replied · 22 September 2025
Thank you Oliver for your review. It was an absolute pleasure working with you. Wishing you all the best.
Roni
★★★★★ 5/5
TrustpilotGreat support from Brigette Bulan for agreement renewal
Brigette Bulan was very supportive during the renewal of my tenancy agreement. I particularly appreciated the clear communication and timely follow up.
Sander · 20 November 2025
Agent replied · 22 November 2025
Dear Sander
Thank you for taking the time to write a review. I am pleased we reached a positive result on the renewal.
Kind regards
Brigette
★★★★★ 5/5
TrustpilotFast service and thoughtful resolution
We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!
Kirk · 8 May 2024
Agent replied · 24 October 2024
Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel
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