Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKnightfrank agents team is the best I meet and use in UK. They are efficient, warm hearted and professional. I live in overseas country but Knightfrank people help me solve all the things. I will continue use them. Especially I would like to praise Robert and Phoebe for their kind service.
Amy · 10 July 2026
Agent replied · 10 October 2026
Dear Amy,
Thank you for taking the time to share your experience.
It was a pleasure working with you and I’m delighted we achieved a positive and efficient result.
We look forward to working with you again.
Best regards,
Robert, Phoebe, and the Hampstead Lettings Team
★★★★★ 5/5
TrustpilotWorking with Knight Frank has been nothing short of outstanding
We recently had the pleasure of working with Shaun Terry, a real estate agent at Knight Frank, for the purchase of our new home, and the experience has been nothing short of outstanding.Shaun demonstrated remarkable patience and diligence throughout the entire process. From our initial discussions to the finalization of the sale, Shaun's professionalism and commitment to excellence were evident. His knowledge of the W2 area was particularly impressive, providing us with valuable insights and ensuring a smooth transaction.What sets Shaun apart is their dedication to client satisfaction. They went above and beyond to address our concerns, answer our questions promptly, and guide us through every step of the selling process. We felt confident and supported throughout the journey.We wholeheartedly recommend Shaun Terry and the team at Knight Frank for anyone looking for a reliable and knowledgeable real estate agent. The combination of their expertise, patience, and diligence makes them a standout choice. Five stars for an exceptional experience!
Bayswater · 15 January 2024
Agent replied · 24 October 2024
Thank you for your review, I’m so pleased to hear you enjoyed the journey and wish the whole family many happy years in your new home
★★★★★ 5/5
TrustpilotWe had been in the market for 5 years…
We had been in the market for 5 years and finally found the right home thanks to Oliver Dawson from Knight Frank Belgravia. He was incredibly kind, informative, and efficient throughout the entire process. His recommendations, including an amazing solicitor, were spot on and made everything go smoothly. I highly recommend Oliver for anyone looking for a reliable and supportive estate agent. Thank you for making our long search worthwhile and stress-free!
Gul · 21 June 2024
Agent replied · 24 October 2024
Gul,Thank you for another kind review! It was a pleasure to work with you. I am delighted to hear that you were happy with your solicitor.Oliver Dawson
★★★★★ 4/5
TrustpilotSatisfied for the past six years and impressed be the new property manager
As a landlord I have been quite satisfied with Knight Frank during the past six years, during which the property was taken good care of with appropriate frequency of contact. Although the property managers have changed during 2023Q4, many thanks to Kristian Lee the handover is now properly completed and everything works so well. As my current property manager, Kristian impresses me a lot by considerable sense of responsibility, willingness in problem solving and swift reaction to handle issues in a reliable way. Happy to have Kristian here and many thanks again:)
Y · 11 January 2024
Agent replied · 24 October 2024
Dear Yaoyin,Thank you very much for your kind words, it is my pleasure to help. I will continue to manage your property to the same high standard. Kind regards,Kristian
★★★★★ 5/5
TrustpilotToru is the BEST !!
Mr. Toru Yoshioka, Property Manager is the most honest of the hundreds of people I have met around the world. His work is incredibly quick and accurate, and he is extremely polite to everyone. He is a model of property management. He is so talented that I guarantee he is a valuable asset. I sincerely hope that he will be evaluated correctly and that he will work for Knight Frank for a long time.
Amy · 8 May 2024
Agent replied · 24 October 2024
Dear Amy,Thank you so much for your generous words. I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regards, Toru
★★★★★ 5/5
TrustpilotGreat experience buying through KF
We had a great experience buying our home through Knight Frank. Clare Griffiths in the Bristol office was our Sales Progressor and she was fantastic. We were in the middle of the chain, buying and selling, and we encountered a couple of issues (mainly frustrating solicitor-based problems) and Clare was tenacious in helping us hit our exchange and completion dates. She also helped the process go smoothly overall and communication, via her, between ourselves and our sellers was excellent. Thank you again Clare! Thanks, too, to Rupert, who also helped get us over the line on a long and stressful completion day (again a solicitor-based issue). Would definitely recommend Knight Frank based on our experience as buyers.
Chris · 4 January 2024
Agent replied · 24 October 2024
Thank you Chris, I am just delighted we got there in the end and I hope you and Sian are very happy in your new home. Best wishes, Clare.
★★★★★ 5/5
TrustpilotJamie Vass was an absolute pleasure to…
Jamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!
Joe · 19 June 2024
Agent replied · 24 October 2024
Many thanks Joe, I appreciate your kind words. Naturally we were ecstatic to be your first choice, I also thank you for your trust in me to help find your tenant and you had a good experience. I wish you all the best, speak soon. Jamie.
★★★★★ 4/5
TrustpilotA big shout-out to Naeto Soludo
A big shout-out to Naeto Soludo for being a great property manager, very communicative, friendly and generally extremely helpful. I would have given 5 stars if the everyone we had dealt with at the firm were as helpful as Naeto has been. Despite him being new to the branch, he has been the most professional of the 4 or 5 persons we've dealt with so far.Unfortunately, we did have to deal with a real-life NPC in the process of renting our property, unable to answer a yes or no question in an email chain and replying with the literal phase: 'Send [us] the monies', when referring to a £21,000 bank transfer... And just generally being rude. So, I almost pulled out of renting with Knight Frank altogether because I thought they were initially a scam company.The others at the branch can learn a lot from Nateo and I hope his performance is recognised.
Jonathan · 19 December 2023
Agent replied · 24 October 2024
I truly appreciate your kind words and feedback. It’s been a pleasure assisting you so far, I look forward to working together with you to ensure a good living experience. In regards to your experience with the office, a member of the team will be reaching out to you soon. Thank you. Naeto
★★★★★ 5/5
TrustpilotGreat people to work with
Excellent brochure and house description.
Friendly well briefed people showing the house
Good behind the scenes vetting of possible buyers
Excellent final stages of communication on a complicated sale.
Lovely people to work with at all times
Robert · 1 October 2026
Agent replied · 10 October 2026
Dear Robert
What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year!
Best wishes
Laura and the Knight Frank North Hampshire team
★★★★★ 5/5
TrustpilotA huge heart felt thanks to Stine…
A huge heart felt thanks to Stine Klaus.I have been in the property industry for over 45 years, and have to put Stine at the KF Notting Hill branch at the top of the tree, she has always being charming and happy to help no matter what was needed, and often went beyond the call of duty to help us with our letting.Well done to Stine, I hope I am lucky enough that we can work together very soon, we will be recommending you to everyone we know and anyone who will listen!
Mr · 18 December 2023
Agent replied · 24 October 2024
Dear Mr Cramer,I am very flattered reading this wonderful review - Thank you very much!It has been a pleasure to work with you and I will look forward to any future business.All the best,Stine
★★★★★ 5/5
TrustpilotKatie has been so helpful finding us…
Katie has been so helpful finding us property’s to view, very professional and friendly definitely recommend her to anyone !!
Anonymous · 19 February 2026
Agent replied · 24 October 2024
Thank you so much for your lovely review! It’s been a pleasure assisting you, and I truly appreciate your kind words.
Best wishes,
Katie
★★★★★ 5/5
TrustpilotHamzah Musaddaq Property Manager
I rent my flat via Knight Frank who also perform the property management. I've had negative experiences with Knight Frank in the past, but our new property manager Hamzah has been excellent at addressing our issues in a timely manner and ensuring we were kept in the loop. He would also follow up to make sure that the most critical repairs were being handled as quickly as possible. He is very empathetic to the tenant's situation making working with him very pleasant. He identifies pain points and tries his best to address them.
Marta · 15 December 2023
Agent replied · 24 October 2024
Thank you so much for your very kind words, Marta, it is my pleasure to help. Thank you for being so helpful and quick with your responses. I really appreciate your time and efforts and wish you a very relaxing Christmas holiday.Hamzah
★★★★★ 5/5
TrustpilotJocelyn's Excellent Service!
Jocelyn is a personnel with great ability and responsibility who can help you resolve any issue as a resident. I have made a mistake and payed property management fees twice, and she had help me resolve this issue in a short period of time, sending lots of emails to fix this issue. Not only so she have been able to help breakdown my queries. Undoubtedly, she has been a great help to me, I have to say she is an excellent manager! Wholeheartedly, thanks again for your help!
Yanying · 9 December 2023
Agent replied · 24 October 2024
Thank you for your kind review. It has been a pleasure assisting you. Jocelyn
★★★★★ 5/5
TrustpilotChoosing Knight Frank to let property
We made a wise choice in selecting Knight Frank in Wimbledon Village to help us rent out our home. Working with Laura and Harriet was an excellent experience. Every step of the process, from marketing the property to finding the ideal tenants, agreeing to the terms of the contract, and managing payments, was smooth and issue-free.Based on our positive experience, we highly recommend Knight Frank real estate agency
Ervin · 1 August 2024
Agent replied · 24 October 2024
You are more than welcome Ervin! We have enjoyed working with you both too over the last few months and we are as delighted as you for the result. So pleased you have enjoyed the process as well.
★★★★★ 5/5
TrustpilotThe Sale of our house through the Clifton Office
We finally exchanged contracts over the sale of our house today after a lengthy period which was far from straightforward. Rachael Hancock has been an absolute star throughout, keeping us well informed in a very efficient and professional way. Thank you so much Rachael, your efforts are greatly appreciated. Rachel Bews has organised viewings to fit in with us, following up as necessary and thank you very much Rachel. David and Jane Farrar.
David · 24 April 2024
Agent replied · 24 October 2024
We are so pleased that we finally managed to get the exchange. Thank you for your kind instruction and patience you were an absolute pleasure to assist.
★★★★★ 5/5
TrustpilotExceptional client service and a successful sale
The Knight Frank South Ken team (particularly Jordanna and Nicole) did a fantastic job securing the sale of our LGF flat recently. They kept us appraised of how the marketing process was progressing, and we really felt like they went the extra mile to get prospective buyers through the door. They then expertly managed a number of hurdles between exchange and completion. We wouldn’t hesitate to recommend them.
Claire · 24 July 2024
Agent replied · 24 October 2024
Dear Claire,Thank you so much for your kind words, it was a pleasure to work with you both. We wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team
★★★★★ 5/5
TrustpilotVery capable hands with KF-managed flats
I've just moved out of my Knight Frank-managed flat after 4 years and I'm going to miss their level of service!Jason has done a fantastic job looking after things for us, considering the nightmare of a landlord we had. Halfway through our tenancy our landlord became incredibly (well, completely) absent and somehow Knight Frank / Jason made it possible to live through that. Emergency and other important issues were able to be addressed nonetheless.I know these folks (Jason, Sabriye) look after many, many properties so a big thank-you for helping us over the years, always in a very professional and sympathetic manner.
Jake · 18 November 2023
Agent replied · 24 October 2024
Good Morning Jake Thank you for your kind words.Glad we could be of service here during your tenancy, all the best with everything in future!SincerelyJason and Sabriye
★★★★★ 5/5
TrustpilotHelen at Knight Frank has made our…
Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!
JUDITH · 10 September 2026
Agent replied · 22 September 2026
Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know.
Best wishes
Helen and the Knight Frank Stow-on-the-Wold team
★★★★★ 5/5
TrustpilotEmma Soanes - Excellent!
Emma Soanes was covering for our usual Knight Frank representative for a week in October. We emailed our usual Knight Frank representative /Emma about a leak that our flat has been experiencing for several months and she was incredibly responsive giving us a call as soon as she could to help deal with the issue. Whilst on the phone I also raised other ongoing issues that we had been having with the flat and asking to get fixed and Emma managed to get this sorted/ near sorted within the week she was covering. She was absolutely excellent, kept us informed, listened to what our issues were and dealt with them all quickly and efficiently. Emma was incredibly friendly, clearly so good at her job and an absolute pleasure to deal with. Myself and my flatmate are so thankful for her assistance!
AD · 12 November 2023
Agent replied · 24 October 2024
Thank you very much for such a kind review, it was my pleasure to be able to assist you whilst your usual property manager was on annual leave. Should you need anything in the future do not hesitate to let me know. Best wishes, Emma
★★★★★ 5/5
TrustpilotProfessional and reliable service
I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.
Yuichi · 20 May 2026
Agent replied · 25 May 2026
Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again.
Jack
★★★★★ 5/5
TrustpilotKatie and Kavita have made my whole…
Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!
MsL · 4 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy.
Kind regards,
Kavita, Katie and the Knight Frank Ascot Lettings team
★★★★★ 5/5
GoogleWorking with Knight Frank made the process of renting our home extremely easy and simple. They acted professionally throughout the entire process, ensuring that they kept the Client's best interests at heart throughout the journey.
Beth acted as our agent and had support from a various number of team members, namely Emily. Beth was very patient, helpful and educational given it was our first time renting and guided us every step of the way. Emily was providing support but was one of the most diligent and efficient people we have ever worked with.
Would highly recommend Knight Frank to anyone considering to find a tenant for a high value home.
Thanks team!
Alex · 10 October 2023
Agent replied · 22 October 2024
Dear Alex,
Thank you for your kind review.
We're glad to have supported you on your journey.
Please get in touch with Beth or Emily, if you need anything else.
Kind Regards,
Knight Frank Hampstead
★★★★★ 5/5
TrustpilotAdam and Maisie were great to work…
Adam and Maisie were great to work with. As a lawyer, it was great to have proactive agents who were prepared to get involved to discuss various points with the lawyers on the other side as well - between us all we worked very well as a team, and given everyone has the same end goal, their involvement really helped push matters forward - I look forward to working with them again soon!
Charles · 13 March 2024
Agent replied · 24 October 2024
It has been good working with you on this transaction and thank you for making the process so smooth. We will certainly look to do more with you in the future, many thanks. Adam and Maisie.
★★★★★ 5/5
TrustpilotExcellent Service…
I reached out to Knight Frank by email to help with information on a family home in Bath and Charlie Taylor went to a lot of trouble to assist with my enquiries. Really impressed with his kindness and the service. I do know my English family have used the company in the past and whilst we live ‘down under’ I would still be happy to recommend Charlie and his team!
Juliette · 7 May 2024
Agent replied · 24 October 2024
Dear JulietteThank you for your kind review, I was so pleased we were able to help out. Best wishesCharlie
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