Trusted Agent profile · Camden
Verified
★★★★★
2,024 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,024 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
1,598
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
4/5
TrustpilotKFH were helpful and professional…
KFH were helpful and professional throughout the process of selling my flat. The flat took time to sell due to the changing financial circumstances experienced in 2023. KFH were always ready with new potential buyers and supported me during anxious moments.
1/5
TrustpilotIt’s been hell dealing with the agency…
It’s been hell dealing with the agency by the end of tenancy. They are not really tenant friendly. They side more with the landlords, and if you get a bad none responsive landlord you just have to deal with it. They are thief of your money and trust
2/5
TrustpilotWorking for landlords not tenants
Working for landlords not tenants. Extremely pushy, got us to make unnecessary compromises for the landlord wherever possible, encourage rent bidding, rushed us into handing over money, resistant to making repairs to the house before moving in.Our agent was Francesca Ottley. Would never work with her again.
5/5
GoogleHaydar and KFH were extremely professional. When moving into our new flat, we had a scare that there might be a gas leak (which turned out to be a false alarm). KFH went above and beyond to handle the issue and make sure we were comfortable before moving in
5/5
GoogleKFH was very professional at meeting our needs. Especially Colin and his team was very reliable and we were able to secure a great property.
5/5
TrustpilotI was well supported from start to finish.
Communication was great from start to completion, I knew what to expect and was guided along the way. Moving home is stressful but the support I received helped process run smoothly.
5/5
TrustpilotWe couldn’t have been happier with our…
We couldn’t have been happier with our experience purchasing our house through KFH. Stephen at the East Dulwich office was incredibly helpful throughout the experience, he was attentive, proactive and understanding. He always went above and beyond to make sure the experience was as smooth as it could be.
5/5
TrustpilotHad the most amazing experience being…
Had the most amazing experience being looked after by Sawan and Sharon on my remortgage process. Will definitely be contacting them again on my future mortgages.
5/5
TrustpilotI have been looking at properties in…
I have been looking at properties in beckenham and had lily elvery helping me.She is a asset to the company so very helpful and would highly reccomend using her to help you find a property.Thanks so much lily i will recommend you and your company to others.
5/5
GoogleKFH have been brilliant in helping my partner and I find our first rental home together. They have been accommodating and friendly the whole way through. …
4/5
GoogleThe only reason I'm not giving a 5 star review is that they had some technical issues with their tenant portal that caused some minor delays. …
5/5
GoogleI use this company for a couple of my rented apartments .. I find them efficient and I like dealing with Colin the manager of lettings …
5/5
GoogleFound very helpful in facilitating our purchase
5/5
TrustpilotHelpful and professional
Fantastic experience working with Sawan, Sharon and Ravi. The team are very helpful and always willing to make time to have a meeting to discuss the deals available. Really good communication and organised.
5/5
TrustpilotNot having moved in over 40 years we…
Not having moved in over 40 years we found KFH extremely patient with us. They guided us through the whole process of buying and selling a property. The staff were friendly and considerate.
5/5
TrustpilotReally enjoyed working with KFH
Really enjoyed working with KFH. They always had the most up to date information on our transaction sometimes even before we knew. Would use them again.
1/5
TrustpilotThese guys are bullies…
These guys are bullies…. They are trying to extract money from an honest tenant to cover the costs they incurred due to internal mistakes. They just keep increasing the amount demanded without adequately answering simple enquiries…very unfair
5/5
TrustpilotSold within a month
Picked up our property from another agent, after 6 months and two sales falling through. Within a month it was sold, at a considerably higher price than the previous two occasions.
5/5
TrustpilotThe whole experience with KFH was first…
The whole experience with KFH was first Class . They did what they promised …Efficient management , superb sales team , good at executing and closing The whole experience of Selling or buying a house is stressful and they take it away !
5/5
TrustpilotThe whole process (which involved the…Letting of Flat
The whole process (which involved the letting of our flat) went very smoothly, which could have been a lot different as the letting fell within the Christmas period. To date we are very impressed with the systems in place and staff commitment and would have no hesitation recommending this company - a professional & helpful team (KFH, Lordship Lane, East Dulwich)
5/5
TrustpilotVery helpful over an extended period
Maintained momentum and energy in pushing a sale through over a particularly long process (6 months) with multiple hiccups. Agent leading it (Lucy) was great and always helpful. I think without KfH's efforts the sale would have likely fallen through.
5/5
GoogleFergus was extremely helpful from start to finish with finding and signing our rental. Couldn't have asked for a more responsive and reliable agent.
5/5
TrustpilotGreat Broker
Lucas from the Tooting KfH branch was a pleasure to deal with. Extremely friendly and considerate of our needs and got us a great rate for our mortgage. Would highly recommend
3/5
TrustpilotThey were ok
They were ok. Nothing above the bare minimum in service and tend to ignore questions/queries they don't want to answer. The contractors they use all seem to be more expensive than average for the area.
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