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Kinleigh Folkard & Hayward Belsize Park Sales reviews in Camden

4.4

★★★★★ Great

2,020 reviews across 3 platforms

38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE

Part of Kinleigh Folkard & Hayward, see every office.

Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,020 reviews on three platforms, including 408 Google reviews rated 4.8.

Google logo

4.8 / 5

408

Reviews on Google

This office

Facebook logo

1.6 / 5

19

Reviews on Facebook

Business-wide

Trustpilot logo

1,593

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

The best estate agent in Wimbledon by some way

I can’t speak more highly of the team at KFH Wimbledon, particularly our main contact there Linda and the branch Manager, Jimmy. We had a difficult sale of our flat and purchase of our first house through them (it took two attempts over the course of a year!). They were patient, helpful, professional, pretty much always responsive and Linda had a great sense of humour which helped us see the bright side of things at the low points of our moving journey. With our house search, KFH were also never too pushy and didn’t try and flog properties to us that clearly weren’t what we were looking for, unlike other agents we dealt with in Wimbledon. Overall we wouldn’t hesitate to sell and buy with KFH again. Having dealt with almost all of the other names in out area over the past year, KFH are the best :)

KO · 6 November 2024

1/5

Trustpilot

Extremely poor agency

Extremely poor agency. Throughout my two years living in their property, they never resolved any issues I reported, such as a dripping sink, broken fridge, and wall hooks falling off. They are now charging me for normal wear and tear and even attempting to charge me again for professional cleaning, which I had already paid for. Additionally, it has been two months since I moved out, and my deposit still hasn’t been returned. My property agent, Lauren Field, was unresponsive and failed to address any of my concerns. I strongly advise against working with this agency or renting their properties, especially the one near Borough station. They will try to steal your money.

Ariel · 4 November 2024

5/5

Trustpilot

I would like to thank Rita and Joe at…

I would like to thank Rita and Joe at the Battersea office for the incredible service they provided in selling my property from start to finish, they went above and beyond to make the process, as smooth as possible and I really appreciate their help dedication. Thank you again. Mrs Stokes

Mrs · 10 November 2023

5/5

Google

Randall has been kind and helpful and always quick to respond. Much recommended to anyone!

Mississippi · 14 June 2025

5/5

Trustpilot

Professional and clearly working in our favour throughout a difficult sale

They kept in regular contact with updates. We felt they were absolutely doing their best for us in what turned out to be a difficult sale. We had to manage the sale of our parents house from a distance under emotional circumstances. They were supportive and took on extra responsibilities as we live so far away and couldn't get there at times. The buyer proved difficult and the sale was protracted but they handled it professionally and we got there in the end. Highly recommend this company. Thank you

Kirsten · 29 October 2024

5/5

Trustpilot

Great experience dealing with KFH…

Great experience dealing with KFH Catford estate agents, the communication was good and they found us exactly what we were looking for within our budget. Myles was a great help and supportive throughout the whole procedure from start to finish. We highly recommend.

Campbell · 20 April 2024

5/5

Trustpilot

I was a first time buyer and had loads…

I was a first time buyer and had loads of questions and concerns .Mihai was superb he helped me with all my questions . The process was smooth and he made me feel always secure .

Ac · 24 August 2024

1/5

Facebook

I rent a flat where KFH provide property management services, and if I am being frank, the service they have provided to date is way below any standards. Whenever you contact them, you either don't get a reply, get a reply months after or will to be asked about something else. During my rent, they changed property manager three times already. Fixing issues takes them weeks. E.g. I moved into the flat and had to wait three weeks until they connected the door entrance bell. The same thing as the reported problem with kitchen lighting, and they haven't fixed it until today(3 months). :)

Dominik · 15 September 2022

Agent replied · 7 July 2026

Why waste time with other managers why do you have a trusted manager who is reliable hurry up and start your trade with Miss EVELYN JOSHUA she's the best among all. I have tried 12 of them but she proves me right and helps me gain high profit. So why don't you invest with her don't say I did not recommend her to you ,,, all I did was make the first deposit of $600 and I make my withdrawal yesterday of $7500 I'm so happy and excited please and please hurry up and start earning money for the future now I'm going to invest for my children and siblings... For more information about Miss EVELYN JOSHUA WhatsApp:+1(804)391-9232 E-mail:evelynjoshua24trades@gmail.com

5/5

Trustpilot

Great selling experience

Great work Rita and team on selling our flat! We had 60 viewings within 3 days of going on the market and 11 offers of which we accepted £20k over asking. KFH just have the best database of buyer clients and the pictures were stunning. Would highly recommend for a quick and easy sale.

James · 7 August 2023

4/5

Trustpilot

Good communication overall from the…

Good communication overall from the Finchley branch of KFH and had plenty of people coming to view. Once an offer was accepted Hannah was very good at guiding us through the process. Thanks KFH

Julie · 18 September 2024

2/5

Trustpilot

Awaiting tenants references and they have moved in.

The tenant has moved in. The people living in my property are different from the person who has rented the property and I am still awaiting their references.The Camden Council is asking me to pay the rates.

Anon · 29 July 2024

5/5

Trustpilot

KFH Crystal Palace are excellent!!

KFH Crystal Palace are excellent, professional and efficient. From day one to the completion sale of my property there was excellent communication and honest feedback. Would highly recommend the team, Lewis was great throughout the entire process and made things run smoothly.

Seb · 27 April 2024

1/5

Trustpilot

BATTERSEA BRANCH

BATTERSEA BRANCH - AWFUL EXPERIENCE I would start by saying I never ever write bad reviews. I am a reasonable person and understand things (especially with property sales) don't always go in a straight line. However, when you sell a property (a 2bed with outdoor space in Battersea) with a supposedly reputable agency you expect some level of service. I have had a terrible experience with a particular agent at this branch which all could have been avoided with clear communication.I got one phone call with the initial offer and then I spent the next 4.5months chasing her. I firmly believe that her lack of urgency and clarity has cost me a lot of money so my advice is to do your due diligence before just agreeing to work with a particular agent. I wish I'd asked for some references! Even after settlement she is sending me threatening emails. Thank you to the branch's manager who stepped in and ultimately helped move things along but I just wish we'd never had to get there.

Marie-Louise · 13 October 2024

5/5

Trustpilot

We highly recommend Kerry Golding from KFH

Our Mortgage broker, Kerry Golding, worked exceptionally hard to ensure that we could get the best possible mortgage offer within a tight timeframe (moving from offer to completion within 28 days). She used everything in her toolkit to ensure the offer came through in time and her expertise and regular communication helped us to feel at ease through what could have been an exceptionally stressful experience.Kerry came recommended to us and we would certainly recommend her to others.

Naomi · 9 November 2024

5/5

Trustpilot

Can’t thank Joseph and Kerry enough.

It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.

Mashal · 9 October 2024

5/5

Trustpilot

Dulwich Village KFH

From the very start Sylvia and Suzannah were so supportive, calm and patient with me and my family. The whole process was managed really well and I can't thank them enough for their care,

Rachel · 5 September 2024

5/5

Trustpilot

Good experience with KFH

We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.

Anton · 7 August 2023

1/5

Trustpilot

Avoid KFH Block Management!

Avoid KFH Block Management!They have been managing our estate and have completely mismanaged contracts causing the annual service charge amount to increase exponentially.The have admitted to allowing the estates communal electricity to go out of contract for over a year, causing the cost to increase by over 500% (not an exaggeration!). They neglected to inform our estate directors for over a year, and claimed that they struggled to find a new contract for all that time, but did not tell anyone we were out of contract. The lack of communication on this and all matters is unbelievably poor. They don't respond to tenants queries at all and fail to follow through on any commitments they give. Avoid at all costs.

Simon · 4 October 2024

5/5

Trustpilot

Absolutely outstanding and…

Absolutely outstanding and professional! I could not recommend KFH Dulwich more highly. My sister recommended Sylvia from her property sales and with Sharon and the team they achieved everything they promised. Also, we really enjoyed working with them.

Christopher's · 25 June 2024

5/5

Trustpilot

Excellent and professional service from the Tooting sales team

We sold our house through KFH, from valuation to completion the experience was very professional. Dan Todd was our agent who worked hard to ensure the experience was as stress free as possible. He kept us informed at each stage and always made himself available to talk. I would highly recommend KFH.

Marie-Claire · 27 August 2023

5/5

Trustpilot

Samara dealt with the sale of our…

Samara dealt with the sale of our property and from the start was excellent keeping us informed throughout. Really appreciate Samaras hard work from start to finish.

Stephen · 26 April 2026

5/5

Google

Fantastic support from Sam throughout. Thank you!

David · 17 January 2026

Agent replied · 17 April 2026

Thank you for your feedback David. We are glad that Sam supported you throughout the process.

1/5

Trustpilot

Unhelpful and unprofessional

We were extremely disappointed and angry with how KfH handled our potential purchase of a property. They failed us more than once. Firstly, failing to tell us the full extent of the chain above us (which only transpired three months later!). Secondly, using increasing threats of chain breakdown and deadlines (which always passed without consequence). These always seemed to coincide with month-end and seemingly in the interests of staff commission as once in a new month they stopped! Thirdly, they even suggested we should ignore our solicitor's advice and guidance, questioning why further enquiries were being raised. Inappropriate and unprofessional. To cap it all on the very day exchange and completion dates were set, they informed us a higher offer had been accepted on the property (which presumably they had continued advertising despite our agreement once our offer had been accepted) but claiming that our vendor may be prepared to negotiate. Another way of increasing their commission?? We saw little integrity from KfH, plenty of bull-dozing in their own interests and I have no trust at all in them. Bizarrely, when the sale fell through, they offered to help us find another property. Absolutely no way!

Ann · 29 September 2024

5/5

Trustpilot

Great mortgage broker services

KFH provided mortgage broker services for my flat purchase. Lucas was brilliant, provided me with full information on my options and was always happy to help when I had queries. Would definitely recommend.

Lauren · 12 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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