Trusted Agent profile · Camden
Verified
★★★★★
2,022 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,022 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
19
Reviews on Facebook
Business-wide
1,595
Reviews on Trustpilot
Business-wide
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Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleJonathan is an excellent agent - he is experienced so knows his ropes. Sees the whole picture - doesn't rush but waits till all the pieces of the puzzle is in place, which ends up all parties involved not wasting time or making rash decisions. Wise I guess is the word.
5/5
TrustpilotWonderful support from Darren and Alicia at the Brockley branch
We purchased a house from KFH and had the most wonderful service from Darren Tait and Alicia Grice Sinclair. Darren kept calm throughout the whole process (over 7 months!), regularly provided updates and followed up with the top and bottom of the chain. This move would not have been possible without their hard work and dedication. Thank you Darren and Alicia!
5/5
TrustpilotJess and Naomi are great to work with
Jess and Naomi are great to work with - highly recommend. At the Earlsfield branch, Jess and Naomi have been brilliant to work with - always going the extra mile to make renting out a flat as straight forward as possible. They are very much appreciated.
3/5
TrustpilotKINLEIGH FOLKARD AND HAYWARD let…
KINLEIGH FOLKARD AND HAYWARD let themselves down badly with their communication skills particularly when dealing with Landlords. Whilst the staff have very clear strategies to follow there communication skills needs a great deal of improvement.However, with patience and persistence the barriers are broken down and the right resolutions are found to the satisfaction of all parties
5/5
TrustpilotHouse Sale …
I really appreciated the communication i had with the team, especially Harry. It was timely and never pushy . He kept to all the deadlines he promised and I appreciated his direct and open way of dealing with me . I felt very supported and he made sure that the stress was minimal.I would 100% recommend dealing with Harry from KFH
5/5
GoogleI would like to thank Randall, the agent who dealt with my case. Thanks to him and his unfailing determination, and above all his immense professionalism, I now have the pleasure of living in a wonderful flat. We encountered a few obstacles …
5/5
TrustpilotThe brilliant team at KFH Dulwich Village
Sylvia, Sharon and the team at KFH Dulwich Village were incredible. Thoroughly professional, responsive, fun to deal with and true to their word. Spot on valuation and we had three offers within 10 days on our cottage in Casino Avenue. The kind of people who give estate agents a GOOD name!
2/5
TrustpilotWe signed an agreement with KFH in…
We signed an agreement with KFH in August for letting of our apartment. The initial response was excellent. Ben Rayner was the contact person and he was very cooperative. Tenants were found and they moved in the property on 9th Oct. Since then, the service provided by KFH is disappointing. We were repeatedly asked for provision of sofa which we mentioned will take two weeks even before the tenants moved in. Now i am waiting for the Council tax to be transferred to the tenants name but still it is being deducted on 1st Dec from my account Same is the matter with utilities. I e mailed Sophia Tobin on 17th Nov to sort this issue out but received an automated reply that she is out of office and will be back on 22nd Feb.2022 Does that mean that for next three months no one would look after her work and look at the issues raised by clients.I would expect some one from the office to contact me and let me know what is happening about council tax and utility bills. I hope this will explain my dismay and the poor evaluation.
4/5
TrustpilotI would have given a 5 star rating if…
I would have given a 5 star rating if only the South Kensington office was involved in the recent renewal, because they are excellent and always have been. But I think it was a mistake for KFH to form a separate "renewals" department located in Wimbledon. In my mind this caused a duplication of efforts and and is inefficient, in that it takes the management and local intelligence away from the "front line", and necessitates the landlord to deal with two different KFH departments. That is why I gave only a "4 star" rating to KFH as a whole.
5/5
TrustpilotKFH Balham flat sale
Many thanks to Joel and team for their hard work in getting our flat sale to go through. There needed to be a lot of communication with solicitors for this sale and we're grateful for the help in sorting everything out.
5/5
TrustpilotSawan Shah - Best mortgage broker ever!!
My wife and I used this service to obtain a mortgage, and we were assisted by Sawan Shah. Sawan is truly a professional and kind person, very patient in explaining each step to us in a way that we could easily understand. But most importantly, he did his job efficiently, and we successfully completed our search for a lender. Thank you very much, Sawan!!
5/5
TrustpilotGreat professional service
We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.
5/5
TrustpilotA helpful and happy house buying experience
I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.
5/5
TrustpilotOutstanding
Outstanding! Danica Macnab is everything you wish for in an estate agent: friendly, high professionalism and experience, kind and caring approach. Her expertise and knowledge put me at ease during the renting process. She has been amazing from start to finish. Couldn't recommend her highly enough! Danica and her team at Kinleigh Folkard and Hayward Muswell Hill branch. Thank you so much!!!
5/5
TrustpilotKFH got me the best price for my property.
I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.
5/5
TrustpilotSold my house through KFH Balham
I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Victoria and Natalie who, as usual, have bee very helpful and professional helping to find tenants. Also, if I have needed advice on anything they have always been there with up to date legislation rules and regulations and general advise. The staff at KFH always go the extra mile to help. I have been dealing with KFH for 20 years and have never been disappointed with their work ethics.
5/5
GoogleWe have dealt with Colin and his team for many years. Ultimate professionals and easy to deal with in a straightforward fashion. Highly recommend.
5/5
GoogleVery good service in letting and sales. Jonathan Rose was professional, efficient and courteous through the sale procedures. I definitely recommend KFH Belsize Park.
1/5
TrustpilotRianna Watson is very rude
Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.
5/5
TrustpilotKFH was very clear and supportive…
KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)
5/5
GoogleI recently had the pleasure of working with Randall from KFH and I cannot express how impressed I am with the exceptional service I received. From start to finish, Randall went above and beyond to make my rental experience smooth and …
5/5
TrustpilotVery impressive agent
Was really impressed by Jennill Johnson in helping me with my tenancy. From showing me around the property, through to negotiations and sorting all the paperwork out, Jennill was fantastic. It made the process so much easier for me.
5/5
TrustpilotStephen Akinlusi is the best agent…
Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.
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