1/5
Really disappointed by the customer service. There is a clear lack of communication regarding viewings and lettings.
Trusted Agent profile Β· Camden
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208 reviews across 1 platform
4 Sinclair House, Hastings Street, London, WC1H 9PZ, Camden, WC1H 9PZ
Kaden Properties's office in Camden, at 4 Sinclair House, is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
1/5
Really disappointed by the customer service. There is a clear lack of communication regarding viewings and lettings.
5/5
Very nice agency, highly recommended
5/5
Thank you Zan! A responsible and reliable agent indeed! Very recommended :)PositiveResponsiveness, Value
5/5
I highly recommend Kaden as they are a really hard working team and are honest with their landlords. And as a landlord I am very happy with their service. Specially Zan, hi is amazing π β¦
5/5
very happy with the experience. hands-on team, reply quickly, in a professional manner, and had a smooth tenancy
5/5
Really nice agency that is extremely responsive and provides amazing services.
5/5
Amazing customer service, Zan was incredibly helpful and went the extra mile for us. Highly recommended
5/5
As a landlord, I had bad experiences with poor management by other Estate Agents... Kaden are doing an amazing job... I am highly recommending them to any owners who want to let their properties
5/5
100 stars! I used to live in four different countries and this agency is the best that I ever dealed with! They are very nice, professional and with a great communication. I recommend them!!
5/5
Kaden entered into a three year tenancy with us in 2020. Kaden has met its obligations without delay and been helpful when minor matters arise. Will be happy to deal with Kaden again
3/5
I've been living in a house renting from Kaden properties for about 4 months. In general they're quite nice and helpful. If I got small problem with the house, something like light broken, I just message them and normally they will reply me in in one or two working days, and send someone to fix it in the next coming days.
5/5
Really helpful team, responded promptly and always available for assistance. Fantastic property and would definitely recommend!
5/5
I had a chance to rent a flat share from Kaden property. Mr.Zan from the beginning has been super supportive and responsive . As soon as we asked him support ( to fix net, replace Microwave, providing equipments) he immediately followed them up. I highly recommend this Agency & special thanks to ZanPositiveResponsiveness, Quality, Professionalism, Value
5/5
Good communication with landlords
5/5
Highly recommend using Kaden Properties. I was in London for a short time and stayed at one of their flats. The description of the flat was exactly what I got. Very clean and centrally located. The communication with the staff made my experience very smooth. Next time I am in London, they will definitely be hearing from me.
5/5
Lovely landlord, apartment is well furnished but old! Had several issues with dishwasher, washing machine and shower but the landlord was very kind and quick in solving those!
5/5
Serious and responsive agency. We had a short term rental and the whole process went very well. We recommend!
1/5
Very very rude and poor service for such expensive prices! Not recommended AT ALL!!NegativeQuality, Professionalism
Dear Marta, Weβre sorry you feel our service was not satisfactory. To clarify, you enquired about the two rooms advertised- which we would like to highlight -were below market value. Our agent replied to inform you we require tenants to move in on the following week. We do not understand why after responding to our agent with a somewhat impolite message, you have decided to attack us online with a defamatory review. We would hope that during this challenging time, customers like yourself were supportive of small businesses. We wish you the best of luck.
5/5
Zan and the company left a great impression. They were transparent with me from the beginning and have always been attentive to my queries.
5/5
Kaden Properties found us the perfect flat in Camden Town for our short term visit. It was very centrally located yet quiet and tucked away from the hustle and bustle of the main road. I'm really happy with our stay, and would definitely rent the flat again, felt like a our own little nook in London!
5/5
I would highly recommend Kaden Properties to anyone. They are so so helpful, offer the highest standard properties, but most importantly they are reliable. THANK YOU!!
5/5
Great firm, great service - prompt and have gone above and beyond on a few occasions when weβve had difficulties with the property. Very highly recommended.
5/5
Zan is very nice and helpful.
5/5
Letβs just be straight forward and simple, if you are looking for a room with the least headache go for Kaden. Compare to the other agents I have met Kaden staff are super nice and responsive, I only paid for the check out cleaning fee and got the rest of all my deposit back.
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