5/5
Trustpilotgood
rahhan is goodvictoria is good
Agent replied Β· 23 October 2024
Hi Kailai,We appreciate your kind words! Itβs great to hear that both Rahhan and Victoria provided you with great service. Weβre proud to have them on our team.
Trusted Agent profile Β· Camden
JOHNS&CO West Hampstead reviews in Camden
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1,455 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,321
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick resolution to a maintenance β¦
Quick resolution to a maintenance issue. Iβm very pleased
Agent replied Β· 23 October 2024
Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.
5/5
GoogleGreat agency. We rented a flat via them and both the lettings and property management teams have been great to deal with, and made for a smooth tenancy
Agent replied Β· 23 October 2024
Hello, Thank you very much for the 5-star rating and feedback :) β¦ More
5/5
TrustpilotEfficicent reply
Efficicent replyοΌand clear induction.
Agent replied Β· 23 October 2024
Thank you for your review. We strive to deliver clear communication and efficient service, so we are pleased to hear we met your expectations. If there's anything else we can assist with, do not hesitate to reach out!
5/5
TrustpilotJohns&co provides comprehensive andβ¦
Johns&co provides comprehensive and intime information to the landlord, allowing me to understand the situation of my property in timely manner.
1/5
TrustpilotNot responsible for their job
Not responsible for their job. They barely respond to your email.
Agent replied Β· 23 October 2024
Hi Lee,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotPrompt & excellent customer experience
I am particularly pleased with Priscilla Ogefere for her prompt and excellent assistance . Way to go Priscilla! Thank you π
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla.
5/5
TrustpilotExcellent team
Excellent team. Always ready to help.
Agent replied Β· 23 October 2024
Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.
5/5
TrustpilotMarwa was so speedy and efficient
Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.
5/5
TrustpilotEfficient and professional
Agent replied Β· 23 October 2024
Thank you for the great review! We're delighted to hear you found our service efficient and professional. Weβre always here to assist you whenever needed.
5/5
TrustpilotBest Service
Very fast and responsive to my request, good follow up
Agent replied Β· 23 October 2024
Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotThe West Hampstead team were fantastic
The West Hampstead team were fantastic, highly recommend!
Agent replied Β· 23 October 2024
Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.
5/5
TrustpilotHad a great customer experience fromβ¦
Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.
Agent replied Β· 23 October 2024
Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.
5/5
GoogleWe were so happy with Varun and Christina (our real estate agent reps) - super helpful throughout the process of us buying our first home. Highly recommend!! They even gifted us a bottle of wine at the end to congratulate us on our purchase.
Agent replied Β· 23 October 2024
Hi Georgina, thank you for your kind words! We hope you are enjoying your new home.
5/5
TrustpilotProfessional and kind Team
Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!
5/5
TrustpilotMichell Vasquez is great
Michell Vasquez is great! Reliable and thorough.
5/5
TrustpilotRachel Massey She been very helpfulβ¦
Rachel Massey She been very helpful with our rent of property
Agent replied Β· 23 October 2024
Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!
5/5
TrustpilotWe had the full help of our representatives and their help was sooo mindful
We had the full help of our representatives, Marwah Fakih and Vanessa.
Agent replied Β· 23 October 2024
Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.
5/5
TrustpilotAppreciation for your effective work
Dear JOHNS&CO We appreciate your work and thank you for being very effective , And we would especially like to express our thanks and appreciation for the great effort made by Marwa Fakihβ "Lettings Administrator", James Udrzalβ "Lettings Assistant" , and Robert Pearsonβ "Team Leader" Thank you for everything, youβve done a really great job
5/5
TrustpilotI havenβt wait one second
I havenβt wait one second, easiest viewing experience ever
Agent replied Β· 23 October 2024
Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.
5/5
TrustpilotMarwa Fakih and Amy Wilmot
Shared adequate info during check in
Agent replied Β· 23 October 2024
Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.
5/5
GoogleAubrey (West Hampstead) was super helpful when I was looking to move... He made the whole process really simple and seamless and for something that is usually quite stressful - it was actually a really enjoyable experience.PositiveResponsiveness, Professionalism
Agent replied Β· 23 October 2024
Hi Gemma, Thank you for taking the time to leave a 5-star review! We'll be sure to pass on your message to Aubrey as well. All the best, The team at JOHNS&CO
5/5
TrustpilotI am very satisfied with everything
I am very satisfied with everything. olu is a very professional and serious person.thank you for your assistance!
Agent replied Β· 23 October 2024
Thank you so much for leaving such a great review. Weβll be sure to pass on your kind words to Olu.
5/5
TrustpilotExceptional and reliable services
The teams of the estate agent are exceptionally professional. The always follow up properly on everything related to the properly. Well organised and very informative of every single things related to the properties managed. Many good team members I will mention here Marwa exceptionally doing well in her communications. Thank you all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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