Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,446 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,446 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,312

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Excellent service by Aubrey Newton, very professional and responsive. I’m glad we found you guys. A++ (As a feedback I would just change the referral company which made it a bit slow and complicated).PositiveResponsiveness, Quality, Professionalism, Value

Rafael · 24 October 2021

Agent replied · 23 October 2024

Hi Rafael, Thank you for taking the time to leave a 5-star review! We'll be sure to pass on your message to Aubrey as well. All the best, The team at JOHNS&CO

5/5

Trustpilot

Sam’s been super responsive and helped…

Sam’s been super responsive and helped us find the perfect apartment for the best conditions. We felt in good hands and would highly recommend to anyone else

Alicia · 12 December 2024

5/5

Trustpilot

Pleasure working with Rachel Massey and…

Pleasure working with Rachel Massey and Mike. Pleasant and efficient.

Anvita · 3 April 2024

Agent replied · 23 October 2024

Hi Anvita,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your kind words along to Rachel.

5/5

Trustpilot

Professional team and staff

letting administrators and negotiators (special thanks goes to staffs supporting me in property renting) are professional and friendly.

Xuran · 2 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Candice and Andrew are professional and…

Candice and Andrew are professional and being helping me well in the whole procedure.

WONG · 22 May 2025

5/5

Trustpilot

Savana always provides swiftly response…

Savana always provides swiftly response which is very important for overseas landlord.

Lok · 9 February 2024

Agent replied · 23 October 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Savana.

5/5

Trustpilot

Excellent communication from Amy and…

Excellent communication from Amy and Marwa!!

Sri · 5 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback. We will be sure to pass your feedback along to Amy and Marwa.

5/5

Trustpilot

The service from J&C is always good and…

The service from J&C is always good and smooth. Thanks to Betsy Slawson for the best process management.

Y · 23 February 2022

5/5

Google

Professional, moved in time, whole process got completed in about two weeks. Would be nice if they had more options to use different vetting companies. Aubrey did a good job guiding and helping through the process!PositiveProfessionalism

E · 24 October 2021

Agent replied · 23 October 2024

Hi there, Thanks for the great 5-star review! We'll be sure to pass on your message to Aubrey as well. All the best, The team at JOHNS&CO

5/5

Trustpilot

Amazing Bethel

Been using Johns & Co in the past few years. Shoutout to my agent Bethel who has been helping my move-in process, he was very responsive and efficient. Would totally recommend for anyone and thank you for your help!

Shieron · 9 May 2024

5/5

Trustpilot

Excellent

Very responsive and attentive negotiators throughout

Claire · 22 May 2024

Agent replied · 23 October 2024

Hi Claire,Thank you for your feedback! We're pleased to hear that our team was responsive and attentive throughout the negotiation process. Ensuring excellent service is our priority, and we're glad we could meet your expectations.

5/5

Google

First class service from Jonny. Advice built on a wealth of experience, always in timely contact, always a step ahead of any problems. Took responsibility for driving the sales process once started. I've not encountered a more professional operator. Furthermore, a charming and likeable individual.

Tom · 25 October 2018

Agent replied · 23 October 2024

Thanks for the glowing feedback Tom! We're really pleased that Jonny in our West Hampstead office was able to help you every step of the way.

5/5

Trustpilot

Johns&Co is my leasing agent and…

Johns&Co is my leasing agent and property manager for the past three years. The firm is professional and handled my property well. I am particularly pleased with the services of Alexandra Ene, the Lettings Administrator who handles the administrative process between old and new tenants. She is always helpful and responsive, pay attention to details.

Leslie · 5 April 2023

5/5

Trustpilot

Very good service very responsive

Alwaled · 28 May 2024

Agent replied · 23 October 2024

Hi Alwaled,Thank you for your 5* rating. We are pleased our team impressed you.

5/5

Trustpilot

Great experience!

Olivia W. has been on top of all my check-in and inventory stuff delivering a great experience as a new tenant with John's & Co.

Marco · 6 December 2024

5/5

Trustpilot

Very patient service

Very patient service! Any step during the transfer period will remind us to prepare all the documents that should be submitted. He was very supportive and patient throughout the process. Highly recommend my agent Gytis!

Mingjie · 27 June 2024

5/5

Trustpilot

Very responsive and responsible

Janus · 5 June 2024

Agent replied · 23 October 2024

Hi Janus,Thank you for your feedback. We are pleased to hear our team met your needs efficiently.

5/5

Trustpilot

Very sincere and helpful

Very sincere and helpful. Brilliant

Kai · 14 May 2024

Agent replied · 23 October 2024

Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

A great experience overall

A great experience overall, Victoria provided excellent support with our property rental, ensuring everything was handled efficiently and professionally which was highly appreciated.

Alex · 24 December 2024

5/5

Trustpilot

Great Customer Service

Lovely customer experience

Ewurafua · 11 June 2024

Agent replied · 23 October 2024

Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.

5/5

Trustpilot

I have a good experience with Adekunle…

I have a good experience with Adekunle Adedugbe, he handled all our concerns and keep well as well. Johns&co I will recommend for anyone looking for a place to rent in London.

Emmanuel · 2 August 2024

5/5

Google

Absolute pleasure dealing with Kimine Dobson. A true professional who kept me updated throughout the entire process. Although I was unlucky to miss-out on a property, his knowledge and manners really stuck out. A true asset to the company.

Declan · 23 March 2024

5/5

Google

Amazing experience working with Aubrey. Constant communication, great advice and wholly trustworthy. I have worked with a lot of estate agents in London and never had such a positive, seamless and enjoyable process. Thank you so muchPositiveResponsiveness, Professionalism

Sam · 24 October 2020

Agent replied · 23 October 2024

Hi Sam, Thank you for the great review and kind words! All the best, Johns&Co

5/5

Trustpilot

Bethel Gamma​​​​ has been amazing and…

Bethel Gamma​​​​ has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)

Abby · 3 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNS&CO's Google reviewsLeave JOHNS&CO a review

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