Trusted Agent profile
★★★★★
316 reviews across 2 platforms
166 Regents Park Road, London, NW1 8XN, Camden NW1 8XN
John D Wood & Co.'s Camden office at 166 Regents Park Road is rated 3.7 out of 5 across 316 reviews on two platforms, including 108 Google reviews rated 4.6. The 208 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleTanika, the agent who helped me was very professional and kind, she went above and beyond the job duty to resolve any arising issues!PositiveResponsiveness, Quality, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
GoogleA fantastic agent to be renting a property from. Professional, approachable, with brilliant communication at every step of the journey. I would highly recommend them.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleVery helpful throughout the moving process. The agency was always professional and helped us with everything. Couldn't ask for better.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleDavid Main proved exceptionally talented and persistent at steering my property transaction to completion through the twists and turns of some very difficult market conditions. Highly recommended.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
4/5
GoogleWe had an excellent experience of having John D Wood rent out our house. They were always professional, friendly, helpful and experienced. They always arrived when they said they would, and did what they said they would. They also managed to find us excellent tenants at the asking price after only one week of marketing - and we couldn't have asked for more than that!
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GooglePleasure working with Louna. Highly would recommend.
Thank you for your recommendation and taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
5/5
GoogleGoing through many estate agencies during the search for the right flat, Kate Martin from John D Wood & Co was very helpful in finding flats that fit what my wife and I were looking for. While some other agencies send generic e-mails with properties that fit the dry criterias you specified, Kate always hand-picked the properties to save us time.
5/5
GoogleHarriet recently helped with the move to my new flat here in Primrose Hill coming from the U.S. and she was fantastic throughout. From helping me deal with a later than expected visa to being available in general for questions, all of my interactions with her and the team a the office were wonderful. I highly recommend.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleVery responsive and flexible service as we undertook a major renovation project with both sides learning as the project developed.
Thank you for this fantastic review. It is great to see that John D Wood in Primrose Hill were once again able to provide their proven 5 star service. Many thanks again, Milena
5/5
GoogleI have rented a property with Harriet Strickland´s help, as well as Alice Pratt. They were very helpful during the whole process, even though we had some issues of our own. They were available every time we needed them, and always very kind and understanding. Would definitely recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Camden office has 316 reviews across two platforms: 108 on Google, 208 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
John D Wood & Co. Primrose Hill Sales is rated 3.7 out of 5 across all 316 reviews, and 4.6 out of 5 on Google from 108 reviews, checked 9 October 2026.
John D Wood & Co. Primrose Hill Sales, 166 Regents Park Road, London, NW1 8XN, Camden NW1 8XN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.