Trusted Agent profile · Camden
★★★★★
947 reviews across 2 platforms
223 West End Lane, London, NW6 1XJ, Camden, NW6 1XJ
Hunters's office in Camden, at 223 West End Lane, is rated 3.1 out of 5 across 947 reviews on two platforms, including 326 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hunters West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
GoogleGabe helped through our purchase and, despite some challenges, he managed to get us to exchange, keeping us informed throughout. Thanks Gabe for your genuine, kind and transparent approach!
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
GoogleGabe was courteous, friendly and incredibly responsive throughout the procees. Despite a number of challenges, Gabe pushed to make sure things kept moving and ultimately saved our purchase.
5/5
GoogleMany thanks to Jaison and the whole team for managing our sale efficiently from start to finish, for getting the deal completed swiftly, for being responsive and for keeping us updated throughout. Expert local knowledge and a great service delivered in a friendly and professional manner. Will certainly use again next time!
5/5
GoogleWorking with Julia Palm in Hunters was a great experience. Her warm welcome and impeccable professionalism made looking for our next new home a real pleasure. After the stress of working with so many miserable estate agents before, Julia was truly a breath of fresh air! I wish there were more estate agents with her smile, enthusiasm and professionalism. A thoroughly professional company, I highly recommend working with Julia and Hunters Claudia Massera
5/5
GoogleGabe was super helpful! The viewing was easy and professional
1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
GoogleI've had a really good experience with Hunters in West Hampstead while i was looking to buy my first apartment. The agent Jaison was very professional and also advise on a good range of solicitors which turn out to be the right decision in order for the deal to go through. I would strongly recommend them in case you are looking to purchase a flat around West Hampstead and Kilburn area.
5/5
GoogleMike Maslisz has been an amazing agent for me whilst applying for a flat and has been extremely helpful and quickly responsive. It's been a great experience and I'm very thankful for his service.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
4/5
GoogleBoth Ellie and Gabe were helpful and pleasant to deal with. Viewings were not rushed, they were well informed about the property.
5/5
GoogleHunters West Hampstead is a brilliant estate agents, Oliver, Aleksandra and others, they are friendly and make things easier. Absolutely fantastic service from start to finish. I just wanted to say thank you, Oliver. You have been wonderful throughout the process and have made it so stress-free for me. I highly recommend Hunters to help you find the property you are looking for.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
1/5
TrustpilotWaste of time
As working professionals who can rarely get free time during the weekdays, it's extremely annoying to book days off to view properties to find they're by application, and we submitted our application the day we viewed, only to have the application be rejected because it wasn't processed in time before the landlord accepted an alternative application. Not worth the time.
5/5
GoogleGreat service from Cory in lettings at Hunters West Hampstead, professional, helpful and communicative, found good tenants very quickly, the process was seamless. I'm usually very busy but with Cory and his team I can honestly say it's been a stress free process. I highly recommend their service, really good value for money as well.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCarla was prompt to address and resolve issues… well done 👍 for your great customer service powress! …
5/5
GoogleHunters were terrific - really fast response and did everything they could to find an amazing flat to rent. We ended up getting a place that perfectly suited our needs, with an offer accepted within 24 hours. Great service - in particular Alphonso was superb - knowledgeable, attentive, great conduit between us and the landlord. Thanks for all the great work team!
5/5
GoogleExcellent service! Gabe is a rare find amoung estate agents and I trust his advice and insights on the market.
5/5
GoogleHad a viewing with Igli, he made the whole process from start to finish super smooth and easy. Very professional and a great guy - can tell he has the best interests of his clients front and center at all times. Would highly recommend!
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
5/5
TrustpilotWe used hunters to put our house up for sale
We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey
2/5
TrustpilotI was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
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Tell us what you need and we'll put you in touch. Hunters West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
