Trusted Agent profile · Camden
★★★★★
1,894 reviews across 2 platforms
225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU
Part of Chestertons, see every office.
Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent process from Cormac
Excellent purchase process led by Cormac in the Battersea office, always very punctual with communications and was very appreciative of the timeframes needed, very smooth purchase in the end, thank you!
Hi Chris, thank you for taking the time to leave a review for Cormac. We're thrilled to hear that the purchase process went smoothly. Wishing you all the best!
5/5
TrustpilotOutstanding property manager, Sarah is a real gem
We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.
5/5
TrustpilotViewing with Oliver
Had an amazing viewing with a gentlemen called Oliver, where he was very insightful and answered all the questions with detail that I had about the property. Thank you so much!
Good afternoon,Thank you for taking the time to write great review and sharing your experience with Oliver. We are so glad he answered all your questions.We appreciate your support and should you require any further assistance, we will be happy to help.Best WishesChestertons
5/5
TrustpilotWe have been using JP Homes since 2012…
We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!
Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.
5/5
GoogleThe team at Chesterstons has done a fantastic job letting my property. They've delivered a lot of viewings, and secured the tenants. One of the tenants fell through, and the team went extra mile to secure alternative tenants quickly within less than two weeks from the original move in date. I'm very happy with their work, will recommend to anyone and will return for their services again in the future. Many thanks!
5/5
TrustpilotMy experience with Chestertons has been…
My experience with Chestertons has been great so far. Katherine Ma has been really helpful and effective helped me getting an ideal apartment for a great price. Very good!
Thank you for the 5 star review!
5/5
TrustpilotGreat job
Thanks to Tom Hewitt @ChestertonsSouthKen for all the help, great job.
Thank you for the 5 stars!
5/5
TrustpilotWonderful experience, very happy clients!
We had a great experience working with Chestertons and were thrilled with all of Madi’s support, timely responses, and advice. We are first time renters in the UK having moved here from the US and Madi helped us through the process and we were able to get our dream flat, the first one we made an offer on at that!
Thank you for sharing your experience. We are so pleased to hear this.
5/5
TrustpilotMelissa has been great at getting us…
Melissa has been great at getting us good tenants over the years.
Thank you for sharing!
5/5
TrustpilotOutstanding and dedicated property management
Chestertons has consistently provided an outstanding property management service, with fast response to all needs and dilligent handling of all matters related to my property. Can only recommend them!
Hi JDB, thank you for sharing your experience with our property Management team. If you need anything else, feel free to get back in touch and we'll be happy to help!
5/5
TrustpilotSuzan Salih & Thomas Soutar
Really appreciative of assistance provided by Suzan Salih and Thomas Soutar. Made it a smooth process providing detailed and timeous information and responses. Never easy to make lease and tenancy arrangements from another country, so their assistance and helpful attitude in completing was invaluable.
Dear Manley,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotGreat property manager - Vanessa Newman-Wright
Vanessa Newman-Wright at Chestertons has been our Property Manager over the past year and has done an excellent job in dealing with any issues at the property and keeps us informed and also takes a sensible and commercial approach to all matters which is greatly appreciated.
5/5
Trustpilotvery pleasant experience with Isaiah Samuels
Very pleasant experience with Isaiah Samuels. He is very professional, pleasant and proactive. He has quickly helped us after our move to the new flat after raising couple of issues in the property. I definitely recommend him.
Hi,Thank you for the great review. We are delighted Samuels was so professional and proactive. Enjoy your new flat and best wishes.
1/5
TrustpilotRUDE AGENT
The worst agency ever. 0 ★ if possible. The only agency that would shout at you over the phone, and cut off your conversation while you are trying to talk nicely to them. 0 responsibility for everything and always trying to get away with everything by having a phone call instead of sending an email
Dear Christian, we are very concerned by your review and would like to investigate this matter further. We will be sending you a request for contact information, if you could please complete this.Thank you
5/5
TrustpilotIv had the pleasure of working with…
Iv had the pleasure of working with Juliette on several occasions.She is very organised, dedicated and cares not only about the clients but partner agents.Great collaborative skills.
HI Dean, thank you for the kind words and great review. Its great to read how organised and dedicated Juliette was. Should you need anything else, we are always here to help.
5/5
TrustpilotThank you Leusa!
Leusa secured us our dream property in Pimlico and was extremely helpful, friendly and efficient in both the search and confirmation of our flat. 5* and would definitely recommend to a friend!
HI Isabel,Thank you for writing a great review. Its great to hear how helpful Leusa was and we are so glad you found your dream property.We hope you love your new home and wish you all the best.Chestertons
5/5
TrustpilotRichie really supported us in getting a…
Richie really supported us in getting a full deposit back which we are very thankful for!
Hi Jack, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotAs a Landlord of multiple properties I…
As a Landlord of multiple properties I have been so impressed with the service received by Chestertons I decided to sign an exclusive deal with them to let all my properties, Joe Nathan at the Maida Vale branch has provided an exceptional service, he always seems to be available and goes the extra mile to get things done.
Thanks for your review Russel! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
Thank you Greg, we are very pleased to hear this.
5/5
TrustpilotMillie Brandon was very helpful
Millie Brandon was very helpful, great knowledge.
Thank you!
5/5
TrustpilotRoni went above and beyond for our very picky taste
My partner and I have been searching for over 4 months to find the right property to rent. As soon as we came to Roni Bathaei for help, she was able to assist us above and beyond, we are so happy we were able to find our perfect property with her. Will definitely be back in the future
Thank you for sharing your experience with us. We appreciate your review!
1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
Thank you Haze for flagging this up and for providing us with your contact details. We are are raising this issue with a high member of staff so that we can have this issue resolved ASAP. I will ensure this issue will be taken with upmost priority and that someone will be in contact with you from the team very shortly to ensure this is taken care of. We thank you for your patience.
5/5
TrustpilotNiema Latif & the team have been…
Niema Latif & the team have been efficient in renewing our lease. Good job!
Hi Brendan, thank you for leaving a review for Niema and renewing your existing tenancy with us. We're happy to hear that everything went smoothly and should you need anything further, please let us know. Best wishes!
5/5
GoogleGood experience working with Alhad and the team; Was very responsive and helpful when we needed to change the move in date to be earlier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Kentish Town hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
