5/5
GoogleRenting made easy, a very professional service with helpful staff. Nikki and Stevie were especially helpful and made the whole process easy and hassle free.
Trusted Agent profile · Camden
Chestertons Kentish Town reviews in Camden
★★★★★
1,894 reviews across 2 platforms
225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU
Part of Chestertons, see every office.
Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
GoogleMargaret was helpful, patient and efficient and we highly recommend using Chestertons Kentish Town for your rental needs!
4/5
TrustpilotGood experience!
Hi I have just bought a flat through the above at your Agency. Bart, from the outset, presented as a very professional, amiable chap, with a helpful attitude. He helped move the process along and was a pleasure to deal with. I wanted to share my feedback since it is important that people are recognised for their talents.
Agent replied · 9 February 2025
Thank you Mary! We appreciate you sharing your feedback.
5/5
TrustpilotSuzan and Lorna have been very…
Suzan and Lorna have been very proactive and efficient from start to finish. We would highly recommend them to anyone looking to rent. Thank you for all your help!
Agent replied · 7 February 2025
Dear Gurdeep,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future in your new home.
5/5
TrustpilotEfficient and professional
Chestertons have been my managing agents for several years. They have always been efficient and professional. I feel that I have complete peace of mind.
Agent replied · 7 February 2025
Hi Filippa, thank you for taking the time to write a great review. We really appreciate the support and wish you all the best.
5/5
TrustpilotChestertons experience was great
Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!
Agent replied · 7 February 2025
Hi Mai, thank you for taking the time to share your experience with us. We're delighted to hear that you visited a number of great properties and found the perfect one. We'll make sure to pass your thanks on to Abbi, Rosie and Olympia. Best wishes!
5/5
TrustpilotMillie Brandon was superb
Millie Brandon was superb, very helpful.
Agent replied · 7 February 2025
Thank you!
5/5
TrustpilotMark Kardos
I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.
Agent replied · 7 February 2025
Thank you for taking the time to leave us a review Colin. We've shared your kind words with Mark.
5/5
GoogleGood service always prompt and helpful.
Agent replied · 11 October 2026
Hi Philip, thank you for the great review. Best wishes.
5/5
TrustpilotMatthew from SW Lettings
Matthew has been very helpful with organising our new flat.
Agent replied · 10 February 2025
Thanks for sharing!
5/5
TrustpilotRENEWAL OF TENANCY
RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER
Agent replied · 7 February 2025
Hi Verona,Thank you for writing a lovely review and sharing your experience with Tamara. We are glad she was professional and kept you informed.We appreciate your support.Best WishesChestertons
5/5
TrustpilotGreat service
We have had great service from Chestertons letting team for years , most recently from Shakil who has been very helpful and responsive . I wouldn’t hesitate to recommend
Agent replied · 10 February 2025
Hi JT, thanks for your positive feedback and working alongside us for a number of years! Should you need anything else, please do reach out and we'll be happy to help.
5/5
GoogleAlfonso (KT) made the whole process personable and easy - despite its challenging nature.
Agent replied · 27 January 2025
Thank you for the great review. We appreciate the kind words and wish you all the best.
5/5
TrustpilotChestertons letting
I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.
Agent replied · 7 February 2025
Hi Jamie,We're so glad to hear about your recent positive experience with Chestertons and Sarah! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotConor showed us around a few places and…
Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!
Agent replied · 7 February 2025
Hi Orin, we really appreciate you taking the time to leave a review for Conor. Please feel free to reach out again if you need any help. Best wishes!
5/5
TrustpilotGlad found a ideal place before the new…
Glad found a ideal place before the new school start it! Appricate Tamara Price at Chestertons South West letting team who did really helps.No matter what the question is, she will try her best to find the answer in the first time. It is the most trustworthy estate agent I have ever seen.
Agent replied · 7 February 2025
We are so pleased to hear! Thank you for sharing!
5/5
TrustpilotThee amazing service in South Ken
I found the team at Chestertons in South Ken to be very efficient, friendly and genuinely nice to deal with. The manager Cory McNally was super helpful in resolving a number of queries I had regarding the tenancy agreement and I would highly recommend using this company. Thanks so much guys. You have been excellent!
Agent replied · 9 February 2025
Thank you for the great review of Cory and the South Ken team!
1/5
TrustpilotThey’ll take your deposit and not return it
Awful company - took my deposit to reserve a flat and wouldn’t return it. Don’t trust them at all. In the process of claiming through courts.
Agent replied · 7 February 2025
Hi Aneel, we're sorry to see you have left this review. In order for us to look into this to understand the situation, we have sent you a request via Trustpilot for further details. If you could complete this at your earliest convenience, we will investigate further.
5/5
TrustpilotGreat experience
I'm so grateful to Chestertons and in particular to Alhad. It's such a daunting experience to rent a new home especially when big changes are afoot, and to experience the authenticity and understanding that my partner and I experienced from Alhad, made this part of our journey calm, considered and valued.
Agent replied · 7 February 2025
We are delighted to hear how pleased you are with Alhad's assistance, thanks so much for taking the time to provide this feedback. We hope you and your partner are very happy in your new home!
5/5
TrustpilotThanks to Katherine Ma
I am very grateful to Katherine Ma, with her help I was able to rent a satisfactory flat. She is a patient and enthusiastic person.
Agent replied · 7 February 2025
Hi Zhao, thank you for the great review. We are so glad she as able to help you rent a satisfactory flat. We appreciate the kind words. Have a lovely day.
4/5
Trustpilotefficient, knowledgeable and helpful
As an inexperienced landlord, I found Marine Signoret to be both knowledgeable and helpful when contacted. - And extremely efficient too
Agent replied · 7 February 2025
Hi Christine, thank you for leaving some positive feedback. We appreciate the kind words and wish you all the best.
2/5
TrustpilotNo show at scheduled appointment + did not respond to calls
Did not show up or answer calls at the time of scheduled appointment after having confirmed multiple times prior by email and phone.Edit - subsequently called 1 hour after missing the scheduled appointment to apologize and offer an explanation - which is better than no response at all.
Agent replied · 7 February 2025
Hi Shan, thank you for reaching out. We're really sorry to hear this but glad that someone reached out to offer you an apology and explanation. Should you need anything else, please feel free to email social@chestertons.co.uk and we'll be happy to assist. Wishing you all the best!
5/5
TrustpilotVery friendly and capable team that…
Very friendly and capable team that gets things done. I am really pleased with the service.
Agent replied · 7 February 2025
Hi Suzy, thank you for the positive feedback. We appreciate the support and wish you all the best.
5/5
Trustpilotsafety compliance team
Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!
Agent replied · 7 February 2025
Thank you for your kind words Lily, we really appreciate the feedback for the team. If you need anything else, we're only a phone call or email away!
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