Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery well organised effort to help us…
Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance
Roua · 21 May 2024
Agent replied · 6 February 2025
Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotThank you Bobby and the team at…
Thank you Bobby and the team at Chestertons, great friendly service and rented my property quickly.
Alice · 9 November 2021
Agent replied · 29 October 2024
Thanks for sharing your 5 star service from Bobby!
★★★★★ 5/5
TrustpilotGood experience
Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.
Álvaro · 9 November 2021
Agent replied · 29 October 2024
Thank you for the review!
★★★★★ 5/5
GoogleI worked with Lavinia, she was amazing. Never wasted my time taking me to see places that were out of my budget or flats which didn't meet my criteria. She got to know us and knew what we wanted and went out of her way to get us the perfect flat. I have recommended her to all my friends.
Johanna · 27 October 2017
★★★★★ 1/5
GoogleWe had a bed experience. We payed for a nice flat to rent. After payment they told us that this flat couldn't be rented for students. They showed us another flat with a lower standard. At the end they refound us but we losted around 2000€
They told us due to the exchange rate. A bit too much. We would never rent with them
Immobiliare · 26 October 2021
Agent replied · 25 October 2024
Hello,
Based on your name and the details provided, we cannot locate you in our system or see that you've had any dealings with our Hampstead branch. In order to investigate any issues, please could you update this review with the branch you were renting from or contact us so we can look into this further?
Many thanks
★★★★★ 5/5
TrustpilotGary has been exceptional
Gary has been exceptional, no other words to describe him.
Angela · 24 August 2022
Agent replied · 29 October 2024
What a wonderful review, thank you - we've shared this with Gary!
★★★★★ 5/5
TrustpilotA great renting experience
A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.
Annie · 17 August 2021
Agent replied · 29 October 2024
Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.
★★★★★ 5/5
TrustpilotRowland Blackmore was our Chesterton's…
Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.
Mark · 13 August 2021
★★★★★ 5/5
TrustpilotTamara Price at Chestertons South West…
Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!
Ellie · 11 August 2021
Agent replied · 29 October 2024
Thank you for the five star review - your wonderful review has been shared with Tamara
★★★★★ 4/5
TrustpilotSwift response from Carl James (CJ)…
Swift response from Carl James (CJ) ensured that i had the assistance that I needed quickly to solve the problem at hand
AV · 10 December 2024
Agent replied · 28 December 2024
Hi AV, thank you for the great review. We appreciate the positive feedback and wish you all the best.
★★★★★ 5/5
TrustpilotMadi was brilliant
Madi was brilliant. Transparent, proactive and always keen to help. Would recommend!
CP · 5 May 2022
Agent replied · 29 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotPositive Experience
Vanessa Newman-Wright always provides an excellent service, promptly replying to emails and resolving any issues that occur in the property. We are very grateful to have Vanessa as our property manager.
Katie · 17 July 2024
Agent replied · 29 October 2024
Hi Katie, It makes us happy to read that Vanessa provided an excellent service and replied promptly to emails. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best
★★★★★ 5/5
TrustpilotI was helped by Stav Nicola
I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.
Emmy · 10 November 2021
Agent replied · 29 October 2024
Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.
★★★★★ 5/5
TrustpilotKacey Naish - Chesterons
We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.
Ross · 1 August 2024
Agent replied · 29 October 2024
Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team
★★★★★ 5/5
TrustpilotGood stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Hugh · 28 February 2024
Agent replied · 6 February 2025
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
★★★★★ 5/5
TrustpilotBrad was brilliant and helpful and went…
Brad was brilliant and helpful and went out of his way to assist-highly recommend him.
Anthony · 29 October 2021
Agent replied · 29 October 2024
Thank you for the postive feedback Anthony. It is much appreciated.
★★★★★ 5/5
GoogleAlasdair was very helpful throughout the whole process. He was very responsive and quickly arranged viewings. Thanks very much for your help!
Oliver · 28 February 2024
★★★★★ 5/5
GoogleI sold a property through Chestertons in September. Sabatino was exceptional throughout the sales process and ensured that everything was handled promptly and professionally. Highly Recommended!
Vinay · 30 November 2023
★★★★★ 5/5
TrustpilotTamara Price at South West lettings was…
Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.
Jordie · 19 August 2021
Agent replied · 29 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleBought our first flat through Chestertons, liaising with Alasdair Dunmur. Alasdair helped make the process as smooth as possible and was readily available to answer any questions along the way.
Charlotte · 27 July 2024
Agent replied · 25 October 2024
Hi Charlotte, thank you for taking the time to write a review. We are thrilled to read how Alasdair made the process as smooth as possible and was available to answer any questions. We wish you all the best.
★★★★★ 5/5
TrustpilotExcellent service.
Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner
Julian · 13 January 2025
Agent replied · 6 February 2025
Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotAn excellent service selling my flat
An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .
Stuart · 15 September 2023
Agent replied · 29 October 2024
Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!
★★★★★ 5/5
TrustpilotI found Roland and his team thorough…
I found Roland and his team thorough and professional and a pleasure with whom to deal.
MR · 12 August 2021
Agent replied · 29 October 2024
Thank you so much for taking the time to leave such a lovely review
★★★★★ 5/5
TrustpilotThank you ‘Team Chestertons’
Chesterton’s are a well-rounded professional company offering exceptional service. Amanda Goodman, our tenancy renewal consultant, has negotiated three new rent extensions to date by providing quick and professionally qualified advice
SF · 25 July 2024
Agent replied · 29 October 2024
Hi SF, thank you for your review and compliments for Amanda. We're happy to hear she navigated multiple rent extensions for you and kept you informed along the way. If you need anything else, please let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
