Trusted Agent profile · Camden

Chestertons Hampstead reviews in Camden

4.6

★★★★★ Excellent

2,480 reviews across 2 platforms

55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH

Part of Chestertons, see every office.

Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,480 reviews on two platforms, including 305 Google reviews rated 4.8.

Google logo

4.8 / 5

305

Reviews on Google

This office

Trustpilot logo

2,175

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

We felt in very good hands throughout…

We felt in very good hands throughout the renting process and beyond. Our manager Joyce Paul has always been quick to response to any questions and to manage matters in a swift and very kind way.

JoBitt · 5 June 2024

Agent replied · 29 October 2024

Hi Jo,Thank you for taking the time to write a great review. We are so glad Joyce has always been so quick to respond and manages matters in a swift way.Thank you for the support and best wishesChestertons

5/5

Trustpilot

I had a great experience with…

I had a great experience with Chestertons, especially with Dawn Cunningham she was incredible. From the moment I found the property that I liked, the process was extremely smooth and way quicker than I could have hoped for! She kept me updated every step of the way and I’m super grateful for all her help in finding me my new place!

Mercy · 11 July 2022

Agent replied · 29 October 2024

Thank you for sharing! We are so pleased to hear.

5/5

Trustpilot

Very recommended

Renting a property in the UK can be a complicated process. Our property manager Mark Kardos, from Chestertons, was attentive and helpful every step of the way, allowing us to have a pleasant and seamless experience with our property during the year we lived there. Thank you!

Martín · 12 October 2023

Agent replied · 29 October 2024

This is so great to hear, thank you for sharing your experience.

5/5

Trustpilot

Agent Experience - Andrew

My experience with Chesterton’s was a 5-star due to the attentive hard work of our agent Andrew Zographos. He helped meet every element of our search and not only dedicated to show us properties when available but should we needed a last minute change of viewing he was ever so understanding in helping us out of hours! Couldn’t recommend a more helpful agent!

Eleni · 4 April 2022

Agent replied · 29 October 2024

Thank you for your review Eleni! We are so pleased to hear this.

5/5

Trustpilot

Chestertons South West Lettings - Melissa

Melissa was most helpful when we were signing up to our tenancy and collecting the keys.

Andrew · 3 February 2022

Agent replied · 29 October 2024

We are so pleased to hear!

5/5

Trustpilot

Akikur has been one of the best agent…

Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!

Maria · 14 May 2022

Agent replied · 29 October 2024

Thank you for the wonderful review

5/5

Trustpilot

Andrew Zographos

As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.

Lina · 23 March 2022

Agent replied · 29 October 2024

Thank you for sharing your experience at Chestertons with us. We are so pleased to hear this!

5/5

Trustpilot

We rented an apartment with the advice of Juliette Dertois …

We rented an apartment in Pincton Place with the advice of Juliette Dartois. Juliette's professionalism, communication, disposition and kindness were impeccable at all times. Thank you very much for your work.

Rocio · 24 August 2024

Agent replied · 29 October 2024

Hi Rocio, thank you for the great review and sharing your experience with Juliette. We are so glad she was professional and communicated well. We appreciate the support and should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Made relocation easy and fast

They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.

David · 2 August 2023

Agent replied · 7 February 2025

Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

sharon chattalis was exceptionally…

sharon chattalis was exceptionally helpful and gave friendly and prompt replies to my queries which helped me a lot.i find all staff do a very professional jobdavid clarke

MR · 3 October 2024

Agent replied · 29 October 2024

Hi David, thank you for sharing your experience with Sharon. If you have any other queries, please do not hesitate to get back in touch. Wishing you all the best!

5/5

Google

Ashley Bayoumy was fantastic in helping us to secure our flat. Always polite and professional, he went above and beyond to make sure we were happy. He was extremely helpful in answering all our questions and explaining the process to us. Really impressed with our experience with ChestertonsPositiveQuality, Professionalism

Annabel · 26 October 2021

5/5

Trustpilot

Good experience with Chestertons

Good experience with Chestertons, Sean was helpful and responsive. Definitely better than the other agencies in the area!

RM · 22 August 2021

Agent replied · 29 October 2024

Thank you for sharing!

5/5

Trustpilot

Chestertons Barnes

Chestertons Barnes are an extremely helpful and professional team. Sebastian Walters was super patient, helpful, efficient and genuine agent. He helped me over a long period of time to find the right property for me and my daughter and I was delighted he did in the end. Thank you Sebastian.

Fern · 17 August 2021

5/5

Trustpilot

My property has been on a full managed…

My property has been on a full managed let with Chestertons since 2010. I have found their service to be very professional. The property management team is excellent. I get an immediate reply from them to all my queries. I recommend using Chestertons to all landlords

Khurram · 10 October 2023

Agent replied · 29 October 2024

This is amazing to hear that we've managed your rental property for over a decade, thank you Khurram! If you need anything at all, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Chestetons South West Lettings

My partner Jennifer and I have had a great rental search experience with Heather Phillip-St Louis at Chestertons both last year and this year, and we have found her to be knowledgeable, authentic as well as personable. She demonstrated a good understanding of what we are looking for straight away and was very helpful. This sets her apart from most other property agents, in our view.

George · 3 August 2021

Agent replied · 29 October 2024

We really appreciate your feedback, and wish you all the best!

5/5

Trustpilot

South west Lettings, Kate

We recently let a house through Chestertons, South west Lettings, Kate Bennett, she was very attentive to our requirements, prompt and professional. She helped us find a property and guided us through the process with the landlord, which was all very thoughtful.Chestertons are also using a fair bit of pretty impressive technology in handling the tenancy process, which makes the process of letting seem quite seamless.

Ambika · 29 July 2021

Agent replied · 29 October 2024

Thank you for the review. We're so glad to hear you had a great experience with Kate - and in using Chestertons Connect!

5/5

Trustpilot

Purchased a property through…

Purchased a property through Chestertons and they were great, Rae was amazing throughout!

Lana · 11 May 2022

Agent replied · 29 October 2024

Thank you for the 5 stars, so pleased to read how helpful Rae has been

5/5

Trustpilot

Great experience working with Marine…

Great experience working with Marine Signoret. She was patient, thoughtful, diligent and proactive, resulting in a positive outcome for the tenant, landlord and agent.

Phil · 26 November 2024

Agent replied · 28 December 2024

Hi Phil, thank you for taking the time to write a great review. We are so glad Marine was patient, thoughtful and proactive. We appreciate the kind words and wish you all the best.

5/5

Google

Over the past few days, I’ve had a fantastic experience working with Chestertons, and Roni in particular, to lease a short-let flat. She was brilliant, so helpful and kind in getting everything sorted out. Throughout the process she has been so responsive, and on the day of move-in she was a huge help in getting everything ironed out. I genuinely have nothing but wonderful things to say, best individual I’ve worked with yet in the leasing space!

Hailey · 26 October 2023

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

F · 10 August 2023

Agent replied · 6 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

Elma · 10 August 2023

Agent replied · 19 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

5/5

Trustpilot

Chestertons Rentals

Have been using Chestertons for years for the rental of my property and found their service excellent. Finding the tenant is easy, dealing with all the problems afterwards is what differentiate Chestertons...

Francois · 17 July 2024

Agent replied · 29 October 2024

Hi Francois, thank you for taking the time to write a review. Its great to hear how you found Chestertons service excellent. We appreciate the support and should require anything else, we will be happy to help.

5/5

Trustpilot

Hi All

Hi All Just wanted to say I’ve worked with Chestertons for the passed 5 years as a landlord. Amy Voong provides an excellent service very helpful and always returns her calls. Tom as well as Billy also provide the same service…. They care and support the landlord as well as the tenant in a very professional way Thank you all Emmanuel Colourtex Investment Ltd

Emmanuel · 10 November 2021

Agent replied · 29 October 2024

Thank you for sharing!

5/5

Trustpilot

Sum yee was fantastic!

I would like to highly recommend the services of Chestertons, especially agent Sum yee! In fact, she was sensational: kind, proactive, transparent, with great knowledge about the property and the real estate market, in addition to having worked hard to make the business work. Definitely, if you need to rent a property, you can trust Sum yee.

Gustavo · 15 October 2022

Agent replied · 29 October 2024

Thanks so much for this wonderful review, Gustavo. We are delighted to hear that Sum Yee was able to help you, and leave such an impression!

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