Trusted Agent profile · Camden

Chancellors Highgate reviews in Camden

4.5

★★★★★ Excellent

286 reviews across 2 platforms

2 South Grove, Highgate, London, N6 6BS, Camden, N6 6BS

Chancellors's office in Camden, at 2 South Grove, is rated 4.5 out of 5 across 286 reviews on two platforms, including 104 Google reviews rated 4.5.

Google logo

4.5 / 5

104

Reviews on Google

This office

Trustpilot logo

182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

5/5

Google

Annie was very informative, patient and on top of things!

Hannah · 26 June 2024

Agent replied · 24 October 2024

Thank you Hannah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Trustpilot

Great Service From Start to Finish

Our experience was great. The team was professional, responsive, and very helpful throughout the entire process. They stayed true to their commitments, and we always felt supported. Their clear communication and reliable follow-through made the whole experience smooth and stress-free. We are genuinely happy with the service provided.

Mr · 26 November 2025

5/5

Google

Annie May was most helpful in finding me a new home

Jean · 13 May 2024

Agent replied · 24 October 2024

Thank you Jean for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Worst service ever. I had a viewing booked for 2 properties today at 4pm. I was told I would get an email confirming a day before. Didn't happen and I didn't know where to meet the agent first. Today I called twice. First, they said they would email the agent. Later, I called and they said they would call me back soon. I am yet to receive that phone call and it is now 4 hours past the time of my viewing. Disgusting treatment. Highly recommend KFH instead if you intend on buying/renting in this area. They will actually contact you.

Victoria · 25 October 2022

Agent replied · 24 October 2024

Thank you for reaching out to us Victoria, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to caitlin.greaves@chancellors.co.uk. Thank you.

5/5

Google

This will be the first time I've given a review for a business/person I didn't end up using/instructing but I can't let the amazing work of Annie May go unnoticed. Annie proactively got in contact with me to enquire whether I was interested in letting my property which at the time I hadn't but Annie's experience, knowledge and consultative approach helped me prepare for rental. She introduced me to tradespeople and was huge support but as my circumstances changed I didn't end up renting for which I still feel a little guilty. Despite this, Annie continued to stay in contact to check how I/the property is going. I've never been contacted more by a business which ordinarily would be annoying but Annie gauges everything perfectly that it's a huge help and I'm thankful for her persistence. If/when my circumstances change again then I'll be in contact straight away. You're a massive credit to your employer.

Sam · 25 October 2022

Agent replied · 24 October 2024

Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

Quick response

Quick response, polite stuff, but a lot of paperwork to prove your eligibility to rent.

Oleg · 25 November 2025

Agent replied · 26 November 2025

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

I have just sold my house via Chancellors estate agents in Highgate. All the team were great, especially Mr Hussain Qazalbash. Hussain was a fantastic agent who worked really hard to secure a solid buyer for my property and was continually active in making sure the sale went through to completion. His communication throughout the whole process was brilliant and I found him to be extremely knowledgeable and professional which I'm sure helped ensure a good relationship with the buyer also. Overall, I'm very happy with the service I received and I cannot recommend Chancellors in Highgate enough, especially Hussain. :):)

Christiana · 26 October 2018

5/5

Google

Paul, Adam and Mat were a fantastic team - can't recommend them highly enough. Have bought/sold several flats/houses over the years, mostly in the Highgate area, and Paul and his team were without doubt the nicest, most helpful group of estate agents I have dealt with. Our sale wasn't the easiest, and we had several false starts due to the market conditions at the time, but Anscombe's worked hard to get every viewing they could, and were very thorough with feedback and follow through. Pleasure to deal with: as with most things in life, treat them well, and they will look after you in return!

James · 26 October 2018

5/5

Google

Jordan was fantastic

Mckennedy · 26 August 2024

Agent replied · 24 October 2024

Thank you very much for taking the time to share your experience at Chancellors - Highgate Estate Agents! We are thrilled to hear that Jordan provided fantastic service to you. We take pride in our team's professionalism and expertise, and to know that Jordan was able to uphold those values is fantastic news. We appreciate your business and look forward to working with you again in the future!

5/5

Google

Can't recommend Jordan enough. Very attentive. Always willing to got the extra mile for you.

Mattias · 29 December 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Google

Finding a home in London and going through the many formalities is often a pain as a stranger to Britain. The general process was pretty inflexible and annoying, lots of it out of the letting agencies direct control. Anscombes did what they could on their part to facilitate the process for me. Especially Alice Maynard, my main point of contact at Anscombes, was always available to help out. She was helpful, polite, charming, and replied to my many questions with endless patience even at quite impossible hours. Questions that I did not really know whom to ask, and that were going beyond what Ancombes would have to do for me in their official role were still answered by her, helping me a lot. She guided me through the many steps and parties involved in getting references checked, deposits settled, the property checked, helped out extremely swiftly when our heating was failing and we were sitting in the cold. Also I was very happy to find Anscombes also open their office on Saturday, making it possible for me to take care of things i cannot get sorted during the week.

Crusty · 27 October 2015

4/5

Google

Bella was excellent throughout - pleasant and professional without making me feel in any way pressurised.

Vivien · 25 October 2023

Agent replied · 24 October 2024

Hi Vivien, we are so pleased that you left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I have worked with Paul Constantine over the years and have successfully purchased two flats with his help. He is great to do business with - no nonsense, gets the job done and has a great sense of humour. It can be tough deciding which flat is the best choice for our needs, and Paul was always helpful and has proven to be spot on with his advice. we certainly hope to do business again in the near future. We are currently working with Jerome in the lettings department, who I am sure will deliver for us superb tenants too!

Jacquie · 27 October 2013

5/5

Trustpilot

Ms Katie Admans at Chancellors - Extremely helpful and efficient

I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies.

Pradeep · 23 June 2026

5/5

Trustpilot

Simran was brilliant

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

Sara · 22 April 2025

5/5

Google

I contacted Chancellor's as I was interested in one of their flats. Bella scheduled a viewing and showed me around, she was lovely and attentive throughout the viewing and she answered all my questions. I made and offer and she made sure to keep me informed and to update me as often as possible, would recommend!

Rebeca · 28 January 2024

Agent replied · 24 October 2024

Thank you Rebeca for giving our Highgate branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

1/5

Google

I received numerous calls and emails after listing a property with another estate agent in a nearby area. Despite complaining and asking to remove my details in writing, the calls keep coming. Concerning predatory behaviour.

Panos · 7 January 2025

Agent replied · 11 January 2025

Thank you for bringing this to our attention Panos, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

5/5

Google

Big thank you to Jarek who was super accommodating and extremely helpful. We have found an amazing flat through Chancellors Highgate. Thank you!!!

Benjamin · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us this great review Benjamin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Nice people and good estate agent. Bella was fantastic.

Dawit · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us this great review Dawit, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

These guys are the best - special thanks to Adam and Paul. They absolutely understand the local market and skilfully matched my property with the right buyer. That's what I have learned, it's not just about selling, it's knowing who is looking and who exactly your property is right for. Everything has been smooth and easy and they stayed closely in touch with both sets of solicitors throughout. I recommend them highly.

Healthy · 26 October 2016

5/5

Google

Athena was super helpful in helping me find properties in the Highgate area that fit within my budget. She was very responsive on email and also really flexible with viewing times and I found her to be very accommodating in general. She was also very honest! A trait I've found to be generally lacking in estate agents, so it was really refreshing meeting her and I would highly recommend! :-)

Laurie · 26 October 2018

5/5

Google

Bella from Chancellors has been a great help during my search. She was punctual and constantly in contact; updating and advising me. It has been a stress free experience, without any of the pressure that can arise with these matters. I would highly recommend her as the point of contact - efficient, helpful and excellent communication.

Cyrus · 25 October 2023

Agent replied · 24 October 2024

Hi Cyrus, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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