Trusted Agent profile · Camden
★★★★★
286 reviews across 2 platforms
2 South Grove, Highgate, London, N6 6BS, Camden, N6 6BS
Chancellors's office in Camden, at 2 South Grove, is rated 4.5 out of 5 across 286 reviews on two platforms, including 104 Google reviews rated 4.5.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant service from initial contact…
Brilliant service from initial contact with Sherko and throughout process with excellent regular communication from James. Weekly updates were particularly helpful. Would definitely recommend.
We're so glad to hear you had a brilliant experience with our service and appreciated the regular updates. Thank you for your recommendation!
5/5
TrustpilotCharlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
We're happy to hear that you had a great experience! It's wonderful to know that our team was friendly, listened to your needs, and kept in contact. Thank you for your positive feedback.
5/5
TrustpilotGood service
Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.
We appreciate you sharing your positive experience with us. We are so pleased to hear that we made your tenancy process smooth and stress-free.
5/5
TrustpilotI had a great experience with Jamie Woodman - Chancellors Property Manager.
I had a great experience with Chancellors. The service was professional, efficient, and communication was always clear and helpful.
We appreciate you sharing your positive experience. We're happy to hear that our service was professional and efficient, and that communication was clear and helpful. We are glad our team was friendly, responsive, and supportive.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
GoogleGood estate agents who are responsive, knowledgable and helpful. There were a few issues on the day of our move but Annie May worked really hard to get them resolved so we could still move in as planned.
Thank you Sarah for giving our branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
1/5
GoogleThe people here are not nice, efficient, professional, or good at their jobs. We have had to call them every day because they don't return calls or emails. With two days until our move, we were still hammering out paperwork and fixing their many mistakes. If you were to ask a screenwriter to draw up the worst real estate agents possible, then he or she still wouldn't be able to come up with workers who are this bad.
Hello Josh, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Highgate Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!
5/5
TrustpilotWill Jones is a diligent property…
Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.
5/5
GoogleBella Slade was courteous, professional, charming and informative. She was very informed about the properties and the local area and has always been extremely pleasant to speak to both over the phone and in person. She is a credit to the agency.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
GoogleBella was an excellent agent to assist with our property search in London. Bella certainly went above and beyond in helping us navigate the process, and did a wonderful job finding us a great place within our budget. Would highly recommend working with Bella!
Hi Eva, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
We appreciate your kind words. We are happy to hear you always receive excellent service.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
GoogleI would certainly recommend Annie at Chancellors Highgate office. She is very helpful, professional and found me great tenants quickly with no hassle.
Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
We're so glad we could assist you throughout the process!
4/5
TrustpilotFast and efficient
Replied quickly to initial enquiry at short notice
We appreciate your feedback regarding our quick initial response. We are sorry for the difficulty you experienced reaching us on Saturday.
5/5
GoogleBella has been brilliant, her communication skills are next level, she calls up regularly to update me with any property matches, is knowledgeable and patient. Couldn’t ask for better!
Thank you Hannah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
GoogleProfessional and dedicated team. Special mention to Annie, who went above and beyond to help us find a suitable place. She is responsive, responsible and has high professional standards. She was always available to answer our queries and sort them to her best. I really appreciate her efforts and time!!
Hi Erika, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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