Benham and Reeves Hampstead reviews in Camden

★★★★★ 5/5

Google

Abbie was an amazing agent! She was super friendly, patient and responsive with my partner and I as we navigated moving into our first place together. If you are looking for a great agent, can't recommend her enough.

Milena · 25 October 2021

★★★★★ 5/5

Google

Lily Busby Did a great job processing the renewal of the tenancy - she is wonderful! Very happy.

Geraldine · 11 October 2025

★★★★★ 5/5

Google

Abbie was always very helpful, professional and quick to communicate. She has provided great support from beginning to end of the process and we're very grateful to her, wouldn't hesitate to contact her again in the future!

David · 25 October 2021

★★★★★ 5/5

Trustpilot

Very supportive with pet queries

Benham & Reeves, especially Xiang, have been a great support in getting our medical assistance dog puppy approved for a pet licence. They have been friendly and very responsive throughout the whole process!

Lisa · 6 April 2022

★★★★★ 5/5

Trustpilot

Incredible Service

The communication and support from Greta and Darcey was exceptional. Thank you for the incredible service. Erik

Erik · 22 September 2023

★★★★★ 5/5

Google

New tenant. Process was smooth and agent (Dele) helpful and friendly. Happy to recommend.

Julia-Laurence · 29 November 2023

★★★★★ 1/5

Trustpilot

I am a tenant of a property provided…

I am a tenant of a property provided through this agency.

Savanah · 24 November 2025

★★★★★ 5/5

Google

They’re very professional and fair, and their team is excellent (Rahim, Maz, Anne, Raj)

Vahid · 11 October 2025

★★★★★ 5/5

Trustpilot

Amazing service

I was looking for a flat to rent with very specific requirement. I found a property online, reached-out to B&R and got connected to Abbie White. She understood my requirement very well and shared exact suitable options for me. I choose an option which was coming to market soon as a result there was lack of info available at the time of enquiry. With her great communication skills she made sure that I was always up-to date with latest information. When it came to closing the deal, she kept he promise of notifying me on-time and got things done quickly.

Ishan · 24 February 2022

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finishwould highly recommend Wesley Ramsey for letting

Stephen · 22 November 2023

★★★★★ 5/5

Trustpilot

Many thanks to Benham & Reeves team

Many thanks to Caroline and Thuraya for a their pieces of advice, finding effective solution, and quick renewal of my tenancy agreement!

Igor · 15 February 2023

★★★★★ 1/5

Trustpilot

Unprofessional

We had a disappointing experience regarding our deposit return. It took two months of constant emails to B&R to reach a settlement (over nothing special, less than 20% of the deposit was in question). During this time B&R provided no transparency over significant delays (in spite of repeated requests), and there was no explanation for days passing without any answer to our emails.Once we did reach a settlement, we did not get our money back even after 3 weeks, as apparently no paperwork was submitted regarding this. We finally received our deposit (after 3 months from check-out) with the help of the Dispute Service, which simply enacted the already-signed agreement.

Gabriel · 28 November 2021

★★★★★ 5/5

Google

Excellent and trusted service provided by B+R, with whom I have worked for more than 5 years. As an overseas landlord, it was imperative to find an agency who could take care of our needs with a minimum of fuss - we found this in Wesley Ramsay. Highly recommended

David · 26 June 2024

★★★★★ 1/5

Google

Read any recent 5 star review of this firm and it is obviously fake. Normal people don't speak like that. Would give two of three star otherwise but fake reviews force me to give one. Service was not the worst but definitely below average. As an immigrant, I'd strongly recommend looking elsewhere.

Raymond · 27 April 2024

★★★★★ 5/5

Google

Abbie was an incredible help in our rental process! She was always super attentive, kind and very professional. She made the process stress free, we are very grateful to her!PositiveResponsiveness, Quality, Professionalism

Camila · 25 October 2021

★★★★★ 5/5

Google

Written on behalf of my wife. I cannot praise Abbie White enough. She is being fantastic in helping me with the process of renting a flat for my daughter and her friend. Abbie always replies swiftly and has gone above and beyond in assisting with any questions and issues, negotiating with the landlord and referencing agency when needed. Having had 4 years of shockingly bad service from other letting agents, Abbie has me realise that not all letting agents are the same. I am so relieved to know my daughter will be taken care of when she moves in to her new flat next month.

Jane · 25 October 2021

★★★★★ 5/5

Google

I want to express my appreciation for Kayleigh Weston’s outstanding support. She's always available and responds promptly whenever we need assistance. Her dedication to helping tenants is invaluable. Thank you, Kayleigh, for your hard work in keeping tenants happy, and please continue your excellent work.

Sandeep · 25 August 2024

★★★★★ 1/5

Trustpilot

Never ever rent with these people

Never ever rent with these people. The landlords they work with are untrustworthy and racist. They adjusted my tenancy agreement to state that spices couldn’t be left out once they saw my name, a condition that wasn’t on the tenancy prior to them seeing my name. They also did not meet my requirements when moving in and took a month to get upto the standard they advertised. Abel and Renata are the worst. They will try to take money off you any way they can and withold your deposit

Nishat · 30 September 2021

★★★★★ 5/5

Google

Abbas is efficient and very helpful. He replies and follows things through.

Reeta · 25 October 2023

★★★★★ 5/5

Google

Excellent and professional approach, quick response. Excellent, I recommend as a landlord

Marta · 11 October 2025

★★★★★ 5/5

Trustpilot

Brilliant Customer Service

An effective force of customer service, Denisa has been pivotal in solving any and all problems that have come to pass with our property. Truly an employee that helps their customers.

Ashraff · 20 October 2021

★★★★★ 1/5

Trustpilot

After 18 days still waiting for repairs/mattress removal

I moved in on the 22nd of July, when I put down the offer (prior referencing/contract signing) I requested only 1 thing - for the mattress to be removed since I bought a new one myself, the reason for this, the mattress in the property is full of yellow stains, marks and hair, and at least 10 years old. Absolutely unusable/unhygienic.First night in, first shower after cleaning and unpacking for hours, the Shower fitting on the wall came off, and of course hurt me in the head. The bathroom floor completely flooded, the Shower Door Seal it's extremely old and full of limescale so the water comes out profusely.I sent several emails for these issues to be promptly dealt with, first email on the 26th of July, and sadly still waiting.The property manager Syed Hussain replied to my email saying he would contact a Contractor. Two weeks passed by and I never received any contact from Syed Hussain or a Contractor. Today I received a call from a Contractor, who only performs works Mon-Fri until 5pm.. I work in office until 5:30pm, and of course this Contractor doesn't work weekends. After that call that was it.Tomorrow it will be officially 19 calendar days since I moved in, and still with a dirty mattress on the balcony, still taking showers shower head in hand, and having to mop the bathroom floor every single day after showers.The service provided by Benham and Reeves it's appalling.

Mariana · 9 August 2021

★★★★★ 5/5

Trustpilot

thanksgiving

morning, i would like to tell thanks to Kayleigh Weston for the help and support, has been appreciate.Paolo Brandani

Paolo · 10 March 2023

★★★★★ 5/5

Google

Everything worked really well and team made the move very smooth!

Tom · 11 October 2025