Every review we hold for the Camden office, from every platform, shown as written. First names only.
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5/5
GoogleWonderful customer service Clio was so professional in her approach to secure a property for me, so friendly and prompt in all her communication. I would high recommend her to anyone currently flat hunting in this current climate.PositiveResponsiveness, Quality, Professionalism, Value
Lisa Β· 26 October 2022
Agent replied Β· 25 October 2024
Lisa - thank you very much your review! It was great working with you.
Clio
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5/5
GoogleI had been using another estate agent who was utterly useless and apathetic. I was recommended Michael Atwood at Barnard Marcus in Covent Garden. What a massive difference that has made to, not only selling my flat, but my life.
Michael talked me through the selling and viewing process with patience. He found me a committed buyer within a very short space of time. He engaged with me on a weekly basis during the initial stages and as we headed into the more intricate parts of house sale he would make contact as often as needed.
Michael maintains fluid communication ensuring I am abreast of progress and understand the process. He worked tirelessly on my behalf to engage with my solicitors, the buyers and their solicitors.
All the above should give you a good idea of Michael's professionalism, commitment to his clients and perseverance to complete the job. Not only that, there's even more to recommend him, he has a great sense of humour and brightens every aspect of what could be a very difficult transition.
Bravo and thank you. π€πΎππΎPositiveResponsiveness, Professionalism
Sophie Β· 26 October 2021
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5/5
GoogleTim and the team at Barnard Marcus were brilliant! They worked so hard to get the right people in the flat and as a first time landlord I was pretty nervous. From whatsapps to emails the team were responsive and have been nothing but helpful.
Lauren Β· 26 October 2021
Agent replied Β· 25 October 2024
Lauren, thank you so much! It was lovely working with you and we look forward to working with you again in the future!
Clio & Tim.
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5/5
GoogleExcellent service at benard marcus agent convenant garden, both the female and male front desk gave exceptional helping service, quick, short and convinient.
Treasure Β· 24 October 2025
Agent replied Β· 23 December 2025
Thank you for your amazing review! We are thrilled to hear that our team at Bernard Marcus Agent go above and beyond to provide exceptional service. We are committed to making every experience convenient, quick, and hassle-free. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you Bernard Marcus, and a huge THANK YOU to TIM FIFIELD, I feel absolutely grateful not only for his professionalism; especially for his empathy understanding my needs and doing everything he could to help me. He is so good at his job, efficient and practical that I only can say that having his support has made something so stressful as moving out really easy. Thank you so much for everything, I hope your management is aware of the diamond that they have there. All the best
Ignacio Β· 26 October 2020
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5/5
GoogleTim and Manon were fantastic support throughout our search and resultant tenancy agreement process. We were relocating from overseas and they both made every effort to accommodate our time zone, making themselves available to quickly answer any questions we had. I would not hesitate to recommend them.
Sarah Β· 26 October 2020
Agent replied Β· 25 October 2024
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
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1/5
Googlezero protection for tenants
Natasha Β· 17 March 2026
Agent replied Β· 17 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
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4/5
GoogleTim and the team in Covent Garden. They took a deep personal interest in my property, getting to know me and the profile of perfect tenant. They even went the extra mile and helped me find local places to donate excess furniture to! Cannot recommend them enough..
Emma Β· 27 October 2019
Agent replied Β· 25 October 2024
It is great to read that the Lettings Team did so well with matching a tenant to your property, thanks for the great review.
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5/5
GoogleClio has been very helpful in getting our lease signed, especially during these unprecedented times. She was always very responsive and available, she is a great professional and has been supporting us all along the process and beyond!PositiveResponsiveness, Professionalism
Muguet Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you very much Camille! - Clio
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5/5
GoogleGood evening,
I am your client, very satisfied with your professionalism.
What I mean by this is that, I have the best experience in my life to find my ideal house,(in Marconi House) thanks to Estefan Ellis.
The professionalism and attention with which this person performs their work is excellent.And they were the keys to success in finding my home.
Estefan has passion in his work and every worker like this must be rewarded.There are no right words to thank him and thank your agency,if not that I wish you to always be like this, and to have people like Estefan in your team, that make your agency a 5-star hotel. Many thanks Estefan for your supporting and to be the person you are.
Best Regards,
Irene Squitieri
Irene Β· 27 October 2018
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5/5
GoogleWe had a very good experience with this agency: the day we walked into the office in Covent Garden, an agent called Daniel was able to bring us to view a first property nearby. The flat was very nice and we sent in a first offer below the asking price thinking they would never accepted it but it was worth a try! Three days after the agency called us saying that they pushed to landlord to accept our offer cause they believed we were very respectful and organised students and they made the impossible happen! I'm very grateful for their professional behaviour throughout the whole process and their efficiency in satisfying our further requests! A particular thanks to the agent Tim who put a lot of effort into the process and the rest of team who worked on this!
Alberto Β· 27 October 2017
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5/5
GoogleEllie Murphy has been our contact person from Barnard Marcus Estate Agents and was extremely helpful and patient throughout the entire process - we always felt very well taken care of and would recommend her to anyone :) Thank you, Ellie! Best regards, Hannah and Felix
Hannah Β· 11 January 2019
Agent replied Β· 9 January 2025
Hello Hannah, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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5/5
GoogleManon is the best agent I have ever met! She is passionate, and helpful while dealing with the landlord and the afterwards paper stuff. If I have to move again, Manon would be the only agent that I would contact. Thank you so much.
Rainie Β· 27 October 2019
Agent replied Β· 25 October 2024
Hello Rainie,
Thank you so much for taking the time out to leave our team with a Google Review, we really appreciate it! We always thrilled to hear that it was a pleasure working with Manon and the team here and that you would get in touch in the future. If there is ever anything else you need, please let us know
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5/5
GoogleWould recommend 100%. Rented a flat for a year with them and all the agency staff, especially Tim, has been extremely friendly and more than helpful during the entire process. They go out of their way to help us with whatever we need. Very trustworthy.
Io Β· 27 October 2018
Agent replied Β· 25 October 2024
Hello, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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5/5
GoogleI have been working with Anthony Lindsay to help find a mortgage appropriate for my needs and he has been beyond helpful.
Breaking down what's possible and how he can help into language that I can understand.
I have no doubts that his expertise will save me huge amounts of money in the long run.
James Β· 17 April 2024
Agent replied Β· 11 December 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleVitesh Vekaria was very helpful. He tried to arrange viewings in short notice and accommodate my viewing time requests . He explained in details what I should know about the properties I viewed with him. I was very satisfied with his service.
Yuen Β· 27 October 2019
Agent replied Β· 25 October 2024
Hello Yuen,
Thank you for providing a 5-star review for our Covent Garden branch! We're happy that Vitesh and the team here could help with the viewings and that you were impressed with the service provided.
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5/5
GoogleThe team at Covent Garden Barnard Marcus were fantastic. Their enthusiasm and professionalism was much appreciated during what can be a stressful process. Very much recommended by a grateful seller.
Katherine Β· 9 April 2025
Agent replied Β· 24 May 2025
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
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1/5
GoogleShady and rude agent.
A Β· 29 December 2025
Agent replied Β· 12 January 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you to Leon and Vitesh for helping us buy our first family home. You went above and beyond. We appreciate all the work you did to help us get the completion over the line. Best Wishes to you both.
Adam Β· 27 October 2019
Agent replied Β· 25 October 2024
Hello Adam,
Thank you for taking the time to leave our branch with a lovely review. We hope you are enjoying your first family home and if there is anything else we can help with, please let us know.
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5/5
GoogleI experienced a very friendly and professional team at Barnard Marcus. I worked with Ellie, and she was helpful throughout the whole prosess. I would not have any trouble recommending the company to me friends, family and whoever reading this.
Thilde Β· 27 October 2018
Agent replied Β· 25 October 2024
Hi Thilde, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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5/5
GoogleHad a very positive experience with Barnard and Marcus (especially Daniel and Tim). They were very professional, available and open to listen to all requests. Thanks to this agency we found a flat perfectly fitting our needs. Definitely recommend it
Carola Β· 27 October 2018
Agent replied Β· 25 October 2024
Hello Carola, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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5/5
GoogleYes, going with Barnard Marcus (again) because we were very happy with the way they found us a tenant so quickly and smoothly, thanks to Tim and Daniel, who combine professionalism and being pleasant!
David Β· 26 October 2020
Agent replied Β· 25 October 2024
Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review.
We are so happy to hear Tim, Daniel and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
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5/5
GoogleAdriana Martinez helped me to get a place of my choice so fast. She is really a very good and efficient agentππ» she also guides me what to check and look out for when looking for properties to rent β¦
Sarah Β· 13 September 2024
Agent replied Β· 25 October 2024
Many thanks Sarah for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleOverall a good experience renting a property with Barnard Marcus. Had to actually do the whole process virtually! Clio was super helpful and patient throughout the process. The only disappointing fact was that when I arrived, the property wasn't properly pre-checked and it was quite disturbing after a long trip. Everything did get shorted quickly and I would work with them again in the future!
Jade Β· 26 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.