Trusted Agent profile · Cambridgeshire
★★★★★
1,005 reviews across 2 platforms
Nuffield Road, St. Neots, Cambridgeshire, PE19 0AW
Orbit's office in Cambridgeshire, at Nuffield Road, is rated 3.3 out of 5 across 1,005 reviews on two platforms, including 1 Google review rated 4.0.
Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
1/5
TrustpilotSells home while I am still waiting to view
Appallingly sales team lied constantly to me about a viewing that did not happen
Good Afternoon,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
Trustpilotjasmine was amazing helped me through…
jasmine was amazing helped me through everythink was very supportive could not thank her enough for being there
Hi Amy,Thank you so much for your feedback, we're glad you were happy with the the service.
5/5
TrustpilotProfessional and thorough support…
Professional and thorough support service orbit are a great company with tenants there main focus
Hi Rachel, thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotAt first me and rosioro clashed but…
At first me and rosioro clashed but when we both appolagised he was a great help
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotLovely response
Hi, i was actually treated with care and consideration and look forward to speaking to her again
Hi Gillian, thank you so much for your feedback. We're glad you were happy with the service.
5/5
TrustpilotMARGARET
MARGARET, WAS VERY HELPFUL, SHE TRIES TO EXPLAIN, THINGS TO ME. SHE'S GOOD AS GOLD
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotSupport
Brilliant support and lovely chat
Thank you for taking the time to leave feedback. We're pleased to hear you had a positive experience.
5/5
TrustpilotI was greeted with a friendly
I was greeted with a friendly, warm mannerisms and very helpful
Thank you for your lovely review!
5/5
TrustpilotThe lady I spoke to was helpful
The lady I spoke to was helpful, friendly and polite and also very empathetic.
Hi Karl, thanks for taking the time to leave this feedback. We're glad you received the support you needed.
5/5
TrustpilotYes the lady was very nice and…
Yes the lady was very nice and explained lots of options for me.
Hi Colette. Thank you for your review, we're glad you were happy with the service.
5/5
TrustpilotThankyou for your help
Thankyou for your help great customer service and understanding
Hi Darren, thank you so much for your positive feedback.
4/5
TrustpilotMy experience with orbit was fine and…
My experience with orbit was fine and the staff very friendly and helpful
Hi Gillian, thank you for taking the time to leave us this positive feedback, it's much appreciated.
5/5
TrustpilotGreat help to make me feel confident…
Great help to make me feel confident about my home and finances
Hi Kirsty, thank you so much for your feedback, we're glad you were happy with the service.
1/5
TrustpilotThe worst!
The worst!! I paid a lot of translations, after not replying for more than 2 months they said that in an hour and have not even answered the phone! Do not use this service
5/5
TrustpilotReally great support and kept informed…
Really great support and kept informed throughout the process 🙂
Hi Laura, thank you for taking the time to leave this great review. All the best.
3/5
Trustpilotvery helpful to know about electric…
very helpful to know about electric voucher.
We're glad you were happy with the service.
5/5
TrustpilotVery supportive and put me at ease…
Very supportive and put me at ease whenever a problem came up.
Hi George,Thanks for taking the time to leave us this lovely review.
5/5
TrustpilotJo was very helpful and always nee the…
Jo was very helpful and always nee the answers to my questions
Good evening, I am glad pleased to hear about your positive experience with us. I will pass your feedback on to Jo. Thanks
5/5
TrustpilotExcellent service
Very kind, helpful, compassionate & informative
Hi Julie, thank you very much for your positive feedback.
5/5
TrustpilotVery helpful and very supportive
Very helpful and very supportive Very reliable for contact
Hi Hayley, thank you for taking the time to leave this feedback, it's much appreciated.
1/5
TrustpilotAll they care about is money no care…
All they care about is money no care for the tenants at all
Debbie, thank you for your message. Orbit does need to collect rent so that we can deliver services to our customers. However, we are committed to improving our services, and we are investing more each year in projects to support local communities and provide support services. In the new year, we will be launching our new customer promise that we have developed with customers to set out the standards you should expect from us.
5/5
TrustpilotSusan Conway helped me and was very…
Susan Conway helped me and was very professional and informative
Hi Tony, thank you so much for your feedback. We're glad you were happy with the service.
5/5
TrustpilotHelp
Very helpful lady thank you
Thank you for taking the time to share your positive feedback
5/5
TrustpilotVery helpful conversation and…
Very helpful conversation and informative conversation
Hi Nash, thank you very much for your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
