5/5
TrustpilotI've had a very positive experience
I've had a very positive experience. Polite and helpful advisors.
Agent replied · 15 June 2024
Hi Piner,We're glad you had a positive experience with Orbit and thank you for the review.
Trusted Agent profile · Cambridgeshire
Orbit Cambridgeshire reviews
★★★★★
1,005 reviews across 2 platforms
Nuffield Road, St. Neots, Cambridgeshire, PE19 0AW
Orbit's office in Cambridgeshire, at Nuffield Road, is rated 3.3 out of 5 across 1,005 reviews on two platforms, including 1 Google review rated 4.0.
Reviews
Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful,polite and knowledgeable…
Very helpful,polite and knowledgeable 👍a lovely lady!
Agent replied · 15 June 2024
Thank you for your feedback. Orbit
5/5
TrustpilotI would just like to giv
I would just like to give a big shout out to orbit that through this Covid 19 they have been outstanding helping me with my rent ect I’ve been with them 7 years and been nothing but the best really can’t thank them anoth
1/5
TrustpilotCowboys contractors for work look for…
Cowboys contractors for work look for cowboy housing Plus Group
Agent replied · 15 June 2024
Hello Michael, thank you for your feedback. We would like to understand your issue more clearly, and would be grateful if you could give us more information. Please contact us through our customer feedback portal https://yourvoice.tenant.digital/account. Thank you
5/5
TrustpilotEveryone is really helpful and living…
Everyone is really helpful and living here is amazing we had a problem in the house and we called emergency and they came out with only a few hours to fix the problem nothing bad to say always offering help
5/5
TrustpilotExcellent service everything explained…
Excellent service everything explained nicely
Agent replied · 15 June 2024
Hi Robert, thanks for taking the time to leave us this review. We're glad you are happy with the service you received.
5/5
TrustpilotExcellent service very supportive and…
Excellent service very supportive and friendly
Agent replied · 15 June 2024
Hi Coleen,Great to hear you have received excellent customer service. Thanks for the review!
1/5
TrustpilotHeating not working was told 48 hours…
Heating not working was told 48 hours for them to come out and repair reported 28th September still waiting want your money but don't want to help thought BT was bad customer service this lot beat them hands down
5/5
TrustpilotHelpful
Helpful, friendly, professional
Agent replied · 15 June 2024
Hi Teresa,Thank you for taking the time to leave us this positive feedback, it's much appreciated.
1/5
TrustpilotAwful service don’t return calls or…
Awful service don’t return calls or emails . Been told 4 different stories in less than a week . Terrible how they treat people who are in a bad situation needing help with a mutual exchange
5/5
TrustpilotI ty for all the support you have…
I ty for all the support you have given me I have appreciated everything u do for me I feel when the support ends I’m alone.
5/5
TrustpilotVery helpful
Agent replied · 24 September 2026
Hi Lesley, Thanks for taking the time to share this review. We're glad to hear you had a great experience and our team were able to help. Thanks, Emma
5/5
TrustpilotShe is such a lovely lady and very very…
She is such a lovely lady and very very helpful
1/5
TrustpilotNot interested in their tenants
Basically only interested in selling off their housing stock, not in tenant welfare. Are you a builder who wants a cheap fixer-upper? Come to Orbit! Tenant of theirs? Hopeless.
1/5
TrustpilotDO NOT RENT OR BUY FROM ORBIT
DO NOT RENT OR BUY FROM ORBIT! Worst landlord ever, don’t do anything about antisocial behaviour, and treat good tenants and residents like absolute rubbish once they’ve hooked you in!
1/5
TrustpilotTHE LOWEST MORALE COMPASS FOR PUBLIC PROTECTION
Illegal tenancy.
Agent replied · 24 December 2025
Hi Ricky, We’re really sorry to read this and understand how upsetting this situation has been for you. We can’t address individual allegations in a public review, but your Neighbourhood Manager is involved and we’re continuing to follow this up. Thanks, Emma
5/5
TrustpilotHigh quality service you will not be…
High quality service you will not be let down I would definitely recommend orbit Best Regards. Estate Member
5/5
TrustpilotEasy
Sara explained everything well and thoroughly and answered any questions i had
1/5
TrustpilotOrbit ....no where to be seen
Orbit ....that's where they are ....no where to be seen
1/5
TrustpilotMost unhelpful company I have ever…
Most unhelpful company I have ever Encountered.
5/5
TrustpilotVery helpful and polite ..
Rating only, no written review.
Agent replied · 25 December 2024
Hi Michael, Thanks for taking the time to leave some feedback. We're really glad to have helped. Thanks, Orbit
5/5
TrustpilotVery polite and friendly nice person
Rating only, no written review.
Agent replied · 25 December 2024
Hi Pattenden, Thanks for taking the time to leave some feedback. We're glad to have helped. Thanks, Orbit
4/5
TrustpilotVery helpfull at the time
Rating only, no written review.
Agent replied · 25 December 2024
Hi Steven, thanks for your review. We're pleased you were happy with the service. Thanks, Orbit
5/5
TrustpilotGood work complete done.
Rating only, no written review.
Agent replied · 25 December 2024
Hi Mr Cooper, Thanks for your review. We're pleased you were happy with the service you received. Thanks, Orbit
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
