5/5
TrustpilotEnding my tenancy
Nice polite Explained step by step what I had to do
Agent replied · 25 December 2024
Hi Neale, Thanks for your review. We're really pleased you were happy with the service. Thanks, Orbit
Trusted Agent profile · St Neots
Orbit St Neots reviews
★★★★★
1,004 reviews across 2 platforms
Nuffield Road, St. Neots, St Neots, PE19 0AW
Orbit's office in St Neots, at Nuffield Road, is rated 3.3 out of 5 across 1,004 reviews on two platforms, including 1 Google review rated 4.0.
Reviews
Every review we hold for the St Neots office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotElectrics
Polite, courteous, arrived on time, job done 👍
Agent replied · 25 December 2024
Hi, Thanks for taking the time to leave some feedback. We're glad to hear about your positive experience with your recent electric inspection. Thanks, Orbit
5/5
TrustpilotProfessional
Professional, courteous and friendly staff always willing to help and advise. They take the time to listen
Agent replied · 29 August 2024
Hi Teresa,Thank you for taking the time to leave some feedback, we're really glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotI have been trying to get in touch with…
I have been trying to get in touch with customer service for over a week. When I call they say someone will call me with in two hours. I have made several calls and to this date no one from their customer service contacted me.
Agent replied · 15 June 2024
Good Morning,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotWell he was quick polite and efficient…
Well he was quick polite and efficient and didn’t leave a mess and everything was explained
Agent replied · 29 August 2024
Hi Gloria,We're glad to have helped and thanks for taking the time to leave some feedback. Thanks, Orbit.
1/5
TrustpilotRun away
Run away. Orbit housing association is a joke, MPS is a contractor that either sits in their vans outside your home and then drive off or don't repair to a satisfactory condition. I have now had to get the housing association ombudsman involved but I'm still waiting. This association is a joke
Agent replied · 15 June 2024
Good Morning Jacqui Really disappointing to hear the issues you are having with MPS. Please contact my team directly on the below and we will do all we can to resolve this for you.Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotVery polite man came to do my gas…
Very polite man came to do my gas safety check he was great very thorough and quick
Agent replied · 15 June 2024
Hi Chris,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
5/5
TrustpilotKept informed all the time …
Kept informed all the time with the process leading to the gas safety checkProfessional and curtious engineer
Agent replied · 29 August 2024
Hi Graham,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotGreat team
Helpful, friendly team .answered all my questions honestly.give honest advice and guidance
Agent replied · 22 October 2024
Hi Donna, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotThe engineer carried out the service in…
The engineer carried out the service in a clean tidy and efficient manner
Agent replied · 22 October 2024
Hi Patricia,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotNice bloke
Nice bloke, competent, professional. Did what he had to do and left. No worries.
Agent replied · 29 August 2024
Hi Carol, we're delighted to about your experience and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotVery polite and friendly and was…
Very polite and friendly and was efficient at his job
Agent replied · 25 December 2024
Hi Charlotte, We’re really glad to have helped and thanks for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotHe was polite got on with his job and…
He was polite got on with his job and showed his iD
Agent replied · 22 October 2024
Hi Glenys,Thank you for taking the time to leave some feedback, we're really glad you were happy with the service you received. Thanks, Orbit
3/5
TrustpilotGood quick and reliable
Loved they just come in and done job and left quick easy and reliable
Agent replied · 29 August 2024
Hi Claire, we're really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotBoiler repair.
Gas engineer found boiler to be unsafe. Ordered new parts and repairs done within 2 days.
Agent replied · 29 August 2024
Hi Jean,Thank you for taking the time to leave some feedback, we're glad to have helped resolve this issue and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotNo probs this time company finally sent…
No probs this time company finally sent someone was polite and new what he was doing
Agent replied · 29 August 2024
Hi Greg,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotAlways looked after me been in my orbit…
Always looked after me been in my orbit home for 18 years
Agent replied · 22 October 2024
Hi Annie,We're proud to offer the support and help you need whenever you need it and thank you for continuing to be an Orbit customer. Thanks, Orbit.
5/5
Trustpilotthe gentleman did his work quickly and…
the gentleman did his work quickly and professionally
Agent replied · 25 December 2024
Hi Steven, Thanks for your review. We're pleased you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotExemplary
Friendly, professional and caring. Great move 8n info and accommodating to my needs. Superb service.
Agent replied · 29 August 2024
Hi Sally,Thank you for taking the time to leave some feedback, we're really glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotComplete joke.
If i could give orbit a minus then i would have done so without question. Do not under any way take a property from these people. orbit south are a complete joke and the housing officer for our area almost doesn't exist.
Agent replied · 15 June 2024
Good Morning,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
1/5
TrustpilotHorrendous start as a new tenant
Horrendous start as a new tenant. Absolutely horrendous. I know the reply for this will be to email the customer support email, but funny enough they don’t reply anyway.Not even been a tenant a month yet and we’ve had enough of them.
Agent replied · 29 August 2024
Good Morning,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotVery thorough and professional
Very thorough and professional. No intrusion at all to me, informative and helpful
Agent replied · 29 August 2024
Hi Millie, we're really glad to have helped and thank you for taking the time to leave some feedback for the team. Thanks, Orbit.
5/5
Trustpilotvery sattisfied with the service and…
very sattisfied with the service and response to callls
Agent replied · 29 August 2024
Hi Charles,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotExcellent and professional service from…
Excellent and professional service from everyone I have spoken too.
Agent replied · 22 October 2024
Hi Katie, thanks for your review. We're really pleased you were happy with the service you received. Thanks, Orbit
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
