Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently bought a new home at… Nightingale Meadows
We recently bought a new home at Nightingale Meadows, Leiston. The whole process from first viewing the house to getting the keys went very very smoothly. The sales executive Alison Swain was very helpful and very efficient, she was knowledgeable of the development, and only too happy to don her wellies to take us on a tour of the development. Thanks to the hard work of Alison and a local firm of solicitors, the whole process from viewing to getting the keys took only 19 days. Thanks again, Debra and Bill Dyer
A customer · 6 June 2019
★★★★★ 5/5
TrustpilotFirst home!
Me and my Fiancé Charlie were looking to buy our first home together back in December, although sooner than we thought we would the location of the River Reach site is so lovely and rural it was just perfect for us. We moved in a few weeks ago now and absolutely love our new home. A massive thank you to Josh Raven the sales manager for the site for being so friendly and helpful, always available should we have any questions. Would recommend Hopkins Homes to anyone looking for a new home and especially River Reach in Mistley! Emily & Charlie
Oasislakes2405 · 5 May 2019
★★★★★ 5/5
TrustpilotHopkins Homes: River Reach, Mistley
We had the dubious pleasure of being the first people to move in to the new River Reach development in Mistley. The lead up to moving in, from deciding to buy right through to moving into our new house, was far easier and smoother than we could have imagined, helped by the professionalism and general friendliness of Josh Raven, the sales manager for the site.This is our first new build property and we were naturally nervous, having heard many horror stories about new builds and the series of faults that seem to be common. However we should not have worried. Our new house is lovely with very few faults and none that needed urgent remediation. Being first on the development gave us concerns as to the level of intrusion we would see from the developers but we need not have concerned ourselves. The builders could not be friendlier and the noise and disruption is kept to a minimum.We thoroughly recommend River Reach with the location and properties ticking every box.
Ian · 4 May 2019
★★★★★ 5/5
TrustpilotWe have loved buying our first home.
We have loved buying our first home from Hopkins Homes. From the first viewing, Jacqui was really helpful; walking us through everything step by step and responding very quickly to any queries. Our house is wonderful and any little things we have needed (such as a replacement bulb) have been quickly accommodated. From the smooth process to the little details, Hopkins has lived up to its reputation of a high quality developer. Thank you.
Kori · 3 April 2021
★★★★★ 5/5
TrustpilotHopkins Homes Development River Reach Mistley
We have recently purchased a new home from Hopkins Homes on the River Reach development in Mistley. We were fortunate enough to be the first to reserve on the development and chose the plot we wanted.From the moment we walked into the sales office we were greeted by Josh Raven their Sales Executive and from then to completion and beyond the whole experience has been First Class. We spent many hours with Josh making our choices and we loved his passion also in ensuring we chose the right products for our new home. Being a director of another development company in London with over 20 years in construction I would not have bought from anyone else other than Hopkins Homes as they have a fantastic reputation in the industry and the attention to detail and quality product is Excellent and having a development on the Essex / Suffolk Border was another tick in the box for the country living and easy commute into London. Thanks to Josh and his site team for making this as stress free as moving house could be!!
Andy · 10 April 2019
★★★★★ 5/5
TrustpilotJacqui Spicer at Hopkin Homes in…
Jacqui Spicer at Hopkin Homes in Stowmarket is an absolute superwomen! Helpful, friendly and incredibly attentive, As a first time buyer, I am sure it would’ve taken half a year to get papers signed and sealed! Jacqui was amazing with how attentive she was and how quickly she would get the job done for us. I can not fault her or Hopkin Homes for everything we now have! 5 stars well earned!
C · 8 August 2021
★★★★★ 5/5
TrustpilotSt James Park, Ely
Currently about to complete in Ely. Delighted with the property and how it has progressed with quality in mind and not been rushed. Sharon the Sales Consultant has been very helpful all the way through and lovely to have as a point of contact, also very accommodating to our changes and requests. The site team of Lindsay, Mike and Ken are great have been equally great and clearly take a lot of care and pride in what they do. Would definitely recommend HH based on everything to date, they are a class above other house builders in the region. Will post again 4 weeks after we’ve moved in but feeling confident.
Jack · 7 February 2019
★★★★★ 5/5
TrustpilotHighly recommended!
We bought our new Hopkins home in January 2024. Although the heating wasn’t working when we moved in, Hopkins went out of their way to get things sorted. Everyone, including the office staff right down to the ground workers were very helpful and friendly. It’s understandable to expect a snag list when buying a new house, which we did but any problems were sorted out quickly and efficiently. We have no complaints and would definitely recommend Hopkins Homes to other people. In our opinion the house is well designed, the layout is excellent with four good sized bedrooms, plenty of loos and a huge well appointed kitchen dining area.
Johnandlinda · 22 October 2024
★★★★★ 1/5
TrustpilotSquashy development, poor noise insulation from cars and neighbours
IP4, St Peter's Place ( Griffiths Close / Willis Cresent ) in Ipswich is a squashy development, some areas have no paths, the roads are also very narrow and so vehcile noise can be very loud and you can hear people in the street clearly. Many houses on top of each other and at right angles to each other, so you can hear your neighbours even if they aren't attached to you. Now the council are looking to build a homeless unit opposite.The roads on the development are narrow and there isn't enough parking as most of the homes and flats have only one space. So you get a lot of cars, particularly at weekends blocking the narrow roads. I am not sure how the development got planning permission as there is a major parking problem on the development. The Council should learn from this and force developers to provide adequate parking spaces in developments. The current situation makes it dangerous for families to walk in the development as you often get cars coming round bends on the wrong side of the road and some parts of the develipment do not have pavements, just a road. All in all, it's messed up.
James · 6 January 2019
★★★★★ 5/5
TrustpilotWhat a fantastic experience buying with…
What a fantastic experience buying with Hopkins for my first ever home. Their communication with myself and recommendation of financial advisors and solicitors were greatly appreciated. They have contributed to the smooth running of my exchange. I would recommend Hopkins homes to anyone - Mandy in the sales office (Alconbury Weald) has been phenomenal. Excellent communication and highly professional - I cannot wait until my completion of my new home. Thank you.
Hannah · 15 May 2023
Agent replied · 10 June 2024
Thank you for such a positive review, Hannah. We'll make sure to pass on your complements to Mandy. All the best for your completion day and enjoy your new Hopkins Home!
★★★★★ 5/5
TrustpilotI would love to thank Shaun Tate from…
I would love to thank Shaun Tate from st Georges place Sprowston he has been apart of my family through hard times and great times never sad or upset with our constant calls and emails and visits always ready to help us with a very warm smile and honest nature .. never turns you away or to busy to help .. Shaun thank you truly you are a credit to Hopkins homes ..
LJ · 22 February 2021
★★★★★ 5/5
TrustpilotA big thank you to Brandon at millers gate.…
A big thank you to Brandon at millers gate he has been more than helpful keeps us informed of any updates was very patient with all my questions. I am looking forward to completion and hope you call in to see finished result , we wish you well in your new position I’m sure you will do well.
Clare · 24 November 2022
★★★★★ 5/5
TrustpilotShaun Tate has been utterly awesome…
Shaun Tate has been utterly awesome looking after us every step of the way buying our Hopkins home. He’s kept us informed and updated every step of the way and as we approach completion we are getting very excited about experiencing the high quality finish Hopkins are. Known for (no pressure!) it’s been a wonderful experience and we can’t wait to start living in our wonderful new home.
Jessica · 3 July 2021
★★★★★ 5/5
TrustpilotReview for Jacqui Spicer
Jacqui was very supportive to us at each stage of the process of buying our home. She was helpful with some of the IT issues and admin involved with the move as she realised it had been a long time since we had bought a property. She is a good people person and understands it is not just a business transaction. Jacqui is certainly a credit to Hopkins Homes.
Gillian · 17 March 2021
★★★★★ 5/5
TrustpilotTerry and Carole brown.
Terry and Carole brown.St James Park Ely.Completed on 1st Feb and are in the process of moving in.We would like to say that sales consultant Sharon Stone has been excellent in the process of buying and was able to answer all questions we had , a very helpful and cheerful young lady.Lindsay ,Ken and team have been very good in the process.We would recommend Hopkin homes if you are looking to purchase a new build.
Terence · 10 February 2019
★★★★★ 4/5
TrustpilotGood customer service
The site staff Nick, Lukas and Katie were very helpful and accommodating throughout the purchase of our property and subsequent snagging issues.
Stephanie · 21 January 2023
Agent replied · 10 June 2024
Thank you Stephanie for your feedback.It's great to see that our local team have supported you as needed. We'll make sure your kind words are shared with the team.
★★★★★ 5/5
TrustpilotThe Elms, Hopkins Homes
From our initial visit to The Elms development and meeting Jason, I can say that the level of detail on information regarding the development, house and purchase process couldn't be better. Everyone at Hopkins Homes has been friendly and professional. Thank you!
Caroline · 26 September 2024
Agent replied · 23 October 2024
Thank you for your wonderful feedback about your experience at The Elms and our team at Hopkins Homes. We're delighted to hear that you found the information provided comprehensive and helpful.We look forward to continuing to exceed your expectations as you progress with your new home purchase.
★★★★★ 5/5
TrustpilotVisited Brundall Meadows.
Cathy · 15 August 2026
★★★★★ 1/5
TrustpilotDoes not keep promises
Well what can I say. We brought a house on St George's Park Needham Market.
Vicky · 13 August 2025
Agent replied · 10 June 2024
Thank you for your message. We're sorry to hear about your concerns and understand how frustrating this must be. Please rest assured that our Customer Services team is aware of the situation and is already in touch to work through the details with you directly.
★★★★★ 5/5
TrustpilotPriors Grange
We would like to take this opportunity to thank the Priors Grange sales consultant, Katie White for all her help in choosing our property - Katie was always very welcoming, friendly and accommodating, and kept us well informed, guiding us through the process and answering all our questions. Katie clearly takes real pride in her role and her commitment to the Hopkins ethos.
RH · 28 April 2021
★★★★★ 5/5
TrustpilotJust moved into my Brand New Hopkins…
Just moved into my Brand New Hopkins Home at ST. Georges Place. Shaun Tate was my first point of contact and remained in contact from start to finish, I can not recommend him enough, he was incredibly personable, professional and a joy to deal with (give the man a pay rise please). Also, Andy (Site Manager) was also very helpful, both are superb representatives of their company.
Darren · 14 December 2019
★★★★★ 5/5
TrustpilotWe love our new home at Kingley Grove
We love our new home at Kingley Grove. Jo Chapman has been super helpful throughout, making the sales process easy and pleasant. Adam and Stuart work super hard to ensure everything is done to a high standard and they’ve dealt brilliantly with the inevitable occasional snag. Very happy with our purchase
VB · 25 November 2022
★★★★★ 5/5
TrustpilotExcellent experience with Hopkins
The speed of the communication and the instantly being put at ease by Jason. He was inviting and warming and really remembered every detail about what was important to us. It felt like nothing was to much trouble.
Oliver · 22 September 2024
Agent replied · 23 October 2024
Thank you for your kind review. It's great to hear that Jason has given you such a positive experience. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat Team - St James’ Park, Ely
So far we’ve had a great experience with Hopkins Homes. The house is well built with lovely finishings and customer service has been great. Sharon, Lindsay and the team have patiently helped us through the process, keeping things moving so we were able to exchange and complete in 7 weeks. This move has been refreshingly stress free. A big thank you to everyone at St James’ Park.
Sophie · 5 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
