Trusted Agent profile · Cambridge
★★★★★
1,335 reviews across 2 platforms
Ermine Street, Cambourne, Cambridge, CB23 3PG
SO Resi's office in Cambridge, at Ermine Street, is rated 4.6 out of 5 across 1,335 reviews on two platforms.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotLubna Suarez at So Resi
Lubna Suarez at So Resi was so helpful throughout the transaction for shared ownership and was efficient and courteous when asked for updates, etc. Highly recommend if looking to sell/purchase a shared ownership property.
5/5
TrustpilotPrompt and clear communication…
Prompt and clear communication throughout redemption process.
5/5
TrustpilotQuick and simple
Quick and simple, very straightforward app. Easy to use.
5/5
TrustpilotVery pleased with Roy Jones of equity…
Very pleased with Roy Jones of equity loans. Very helpful with all my concerns and rapid response.
4/5
TrustpilotAfter a shaky start with being passed…
After a shaky start with being passed around departments and waiting over a week for a call back, the service since has been brilliant. As soon as Jade in resales was assigned to us the service dramatically improved, she’s been really helpful and quick with replies to any queries!
5/5
TrustpilotI have been buying extra shares in my…
I have been buying extra shares in my shared ownership property . I was looked after by Pa and he was so polite and helped so much . Very patient as I don’t have a clue what I’m doing when it comes to these matters .
5/5
TrustpilotVery knowledgeable with fast and well…
Very knowledgeable with fast and well explained communications. A pleasure to work with!
5/5
TrustpilotI did Staircasing from 40% to 100% and…
I did Staircasing from 40% to 100% and was worried as Housing associations don’t have a good history of being productive but SoResi were amazing and so fast to respond to my questions and it was done in just 7 weeks. So big thank you to the team
5/5
TrustpilotLubna Suarez
Lubna at So Resi has been really helpful throughout my application process and has answered all of my questions/queries thoroughly and promptly. As a first time buyer, I would definitely recommend So Resi
5/5
TrustpilotThe process of selling my apartment was…
The process of selling my apartment was very frustrating mainly due to solicitors delays and so on. However, Olamide at SO Resi was the only person in the whole process that was really helpful. He cared and that's what was important.
5/5
TrustpilotI spoke to both Dorothy and Roy on the…
I spoke to both Dorothy and Roy on the phone today regarding paying off the money on my shared ownership. Both very patient with me, very efficient in sending documents I needed back. Thank you 😊
5/5
TrustpilotPrompt response
Prompt response, Excellent customer service.
Thanks for the feedback Naana
5/5
TrustpilotPaul A was very good
Paul A was very good, he helped a great deal in the long process and made sure everything was done properly. Very professional, very helpful, great customer service and above all a nice person to deal with. Assest to So Ressi and the housing world
5/5
TrustpilotExcellent
I can't speak highly enough about the service I received from Klaudia Miara, nothing was any trouble, always called and always updated me can't speak highly enough.. keep it Klaudia
5/5
TrustpilotFantastic service from everyone…
Fantastic service from everyone involved in our purchase, all friendly and helpful
Thanks so much!
5/5
TrustpilotHad a good viewing with Karen and her…
Had a good viewing with Karen and her colleague (her name escapes me but she was very friendly and informative). Very pleasant and answered all my questions about what the property will be like.
5/5
TrustpilotCustomer Service
I have received good support from the staff. Most important that needs improvement is the contact by phone because of the hotline nos. Waiting time is more than 15/ 20 mins before one is able to speak to someone from So Resi.
5/5
TrustpilotExcellent communication from a lady…
Excellent communication from a lady called Maeve that I’ve been dealing with. Polite, efficient and has made the whole process very easy and stress free.
5/5
TrustpilotIt was a pleasant experience speaking…
It was a pleasant experience speaking with Ola. I called to find out more information about staircasing after seeing a promotion from them. He explained the process well and was very honest. 5 star service!
5/5
TrustpilotKieran King did a great job helping me…
Kieran King did a great job helping me staircase my property and he made sure I was always receiving updates of the status of the process. Communication was clear and all my queries were answered very thoroughly.
5/5
Trustpilot1st time buyers purchasing a property…
1st time buyers purchasing a property off plan. Renee and Ahmed have been absolutely faultless from the start. Great communication and extremely helpful. They have made the whole process suprisingly simple and stress free, Thank you SoResi!
5/5
TrustpilotBuying a property I would like to say a huge you to…
I would like to say a huge thank you to Pa Manneh he's been such a great help all the way through our Staircasing from beginning to completion, he's easy to talk and understanding. He emailed and phoned at every stage
5/5
TrustpilotBeen dealing with Ariana in buying a…
Been dealing with Ariana in buying a share to buy scheme resale. So far, the process has been easy and straightforward
5/5
TrustpilotElliz from sales department
Elliz from sales department was so professional and efficient,He made all procedures easy and pain free,was so informative and clear and also he was available at any time when we need more information.He is asset to this company and deserve recognition.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
