5/5
TrustpilotThank you Roy for your transparent…
Thank you Roy for your transparent support during this process of repayment of my equity.
Trusted Agent profile · Cambridge
SO Resi Cambridge reviews
★★★★★
1,337 reviews across 2 platforms
Ermine Street, Cambourne, Cambridge, CB23 3PG
SO Resi's office in Cambridge, at Ermine Street, is rated 4.6 out of 5 across 1,337 reviews on two platforms.
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Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotJust not possible to get response
Just not possible to get response. There are few properties on the market that they are selling, sent multiple requests, emails for viewing. No response and phone number that they have provided is just there for auto answers.
5/5
TrustpilotPa Manneh from the After Sales team at…
Pa Manneh from the After Sales team at SO Resi has been extremely helpful and attentive in assisting in my Staircasing process. It was not straightforward, and did have some delays and confusion, but Pa kept me up to date all the way through and ensured that all was being done from his end and guided me through the whole process. I am extremely grateful.
5/5
TrustpilotOrganised, prompt, helpful and efficient
So Resi as a team and mainly Alexander Scott whom was our main contact made the whole process so easy and straightforward. They were prompt, flexible and really helpful on every step during the staircasing process.
5/5
TrustpilotGreat job So Resi
Recently bought a shared ownership property and Jacqui at So Resi was great. The whole process from the start to when I finally getting my keys was made so much easier then I could have imagined and that's thanks to everyone's help.
5/5
TrustpilotI contacted Roy for advice and…
I contacted Roy for advice and information and he was friendly, calm and very helpful. He explained things clearly and also reassured me of the process and how things could be addressed given certain time restrictions and barriers. I would recommend MTVH and Roy!
5/5
TrustpilotGood service from Pa
Pa Manneh showed a lot of patience and determination in getting my purchase over the line; always quick to respond to emails. It was good having him on side!
4/5
TrustpilotGreat customer service
Great customer service; they assisted me in finding my dream home; the entire process was extremely simple and quick; I could even call the on-property real estate agent to ask further questions; I recommend SoResi HA to anyone looking for a great place to live.
5/5
TrustpilotAftersales Team
Spoke to Olamide Ashimi about my property & the aftersales process. Everything dealt with promptly & professionally.
5/5
TrustpilotRecently purchased a resale via SoResi…
Recently purchased a resale via SoResi into an MTVH-managed property and Klaudia Miara who was our liaison did an incredible job to help us through the sale - really appreciated her help in what was quite a stressful time.
5/5
TrustpilotGreat service very professional and helpful.
I have recently completed the first part off the purchase process with SO Resi. I found the process very easy and conducted in a friendly and professional manner. All my enquiries where answered promptly and the whole process was explained to me. Overall up to this point I am am very satisfied with the service I have received.
5/5
TrustpilotRoy was incredibly helpful and…
Roy was incredibly helpful and explained everything perfectly. Great service and quick to respond to my email.
1/5
TrustpilotAppalling service
Appalling service. After numerous phone call, and I’m talking about a dozen+ they never once returned calls as promised. Will never touch them with a barge pole!!!
Agent replied · 11 June 2024
Hello Grace, We're sorry to hear that. We appreciate your feedback in order to help us with continuous improvement of our processes.
5/5
TrustpilotOutstanding from start to finish
Outstanding from start to finish. Couldn’t have hoped for a smoother process. Sue has made everything so straightforward despite it being a complicated process.
Agent replied · 11 June 2024
Thank you Jodie. That's great!
5/5
TrustpilotPa Manneh the sales consultant was very…
Pa Manneh the sales consultant was very helpful throughout the process. This was the first re-sale case our company used So Resi for and his experience, professionalism, and patience really helped us.
5/5
TrustpilotRenee of 'Hope'
We have been fortunate to have Renee guiding us through the process of shared ownership. The contact during this time for our busy family life is seamless as Renee always finds a way to answer any questions we may have! Looking forward to the next stages in the process as it means a step closer to our family home! :)
5/5
TrustpilotDelightful Service by SOresi Sales Consultant, Sandhiya
Thank you, Sandhiya, for your excellent customer service. I am at the early stage of my SOresi journey, your helpful and understanding nature has made my journey so much easier so far. I am impressed by your in-dept knowledge of the project and swift communication style. I would most certainly recommend SOresi for first time buyers.
5/5
TrustpilotAbove and beyond
I don’t usually write reviews but after my experiences so far with the So Resi team I felt I must. I have spoke to a few members of the team and they have all been an absolute pleasure. They have been extremely helpful in guiding our journey to find our forever home Karen especially going above and beyond. Thank you all.
5/5
TrustpilotI have just started to journey of…
I have just started to journey of purchasing a new home through shared ownership. First impressions are very good as soon as I registered interest in the Solihull Development, Karen Prior contacted me to go through the procedure and what I need to do. I am really looking forward to going through the journey with Karen all being well. Thank you:)
5/5
TrustpilotThese guys have been nothing but…
These guys have been nothing but Amazing! As a first time buyer with no knowledge of the process they really guided me through every step and helped no matter how many questions I had. friendly, helpful and seriously on the ball with everything. Thankyou so much its been a pleasure!
5/5
TrustpilotWonderful experience highly recommended…
Wonderful experience highly recommended specially Klaudia Miara really helpful. Highly professional and knowledgeable overall I had amazing experience even being first time buyer.
5/5
TrustpilotI am this team's customer for years now…
I am this team's customer for years now and u always had very good experience .I would especially rate 5star plus to Roy who has been always been very helpful and try to resolve the issues from his best .Thanks
5/5
TrustpilotWe arranged a viewing of our apartment…
We arranged a viewing of our apartment with Karen, she was very helpful and arranged the appointment so quickly. As soon as we got there we were shown around and then left to walk round ourselves and take measurements. My partner and I left very happy and excited
5/5
TrustpilotGreat Service
Tried to staircase my property through So-resi in which I received great service from Kieran who was supportive and professional throughout the process. He was always prompt in responding to emails and clarifying my concerns and questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. SO Resi hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
