Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
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3/5
TrustpilotWebsite is good but service not great
We are obliged to use SOresi as we are selling our shared ownership property. The website and booking system on their site is good however I have been disappointed with their lack of or very slow response times to both people that have contacted them about viewing the property and ourselves.
Sarah Β· 29 November 2023
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5/5
TrustpilotSo Resi is the best
Sue was very friendly and honest. She truly helped me and showed me around. Really happy with So Resi.
Omar Β· 11 July 2022
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5/5
TrustpilotRICS Survey
I emailed Roy regarding a RICS valuation.He emailed a reply to me on the same day.Very efficient.Thank you Roy
Mrs Β· 6 July 2022
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5/5
TrustpilotKlaudia gets the job done!
Klaudia goes above and beyond to get the job done - her initiative has helped us get shared ownership sales over the line without delay and without her they'd be dragging on for many more weeks! Thank you for your help! :)
Becky Β· 23 May 2024
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5/5
FacebookI am very impressed and pleasantly surprised by the quality of the assistance offered by So Resi (Andrea in particular)when buying an apartment. Communication at the highest standard. I felt informed at every stage of the transaction. Fantastic work!
Walter Β· 5 November 2021
Agent replied Β· 22 February 2025
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5/5
TrustpilotNext step with SO resi
We had our second appointment with SO resi, to get all the information about the house we will purchase. Even the meeting was through Teams, I had the pleasure of meeting Susan, very friendly, went through everything we need to know about the house, made the process easy and very comfortable. The good experience with SO resi, continues!π
Ainhoa Β· 2 May 2023
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5/5
TrustpilotVery Helpful Sales Advisors
Pa Mannah and Klaudia Miara are both very helpful and easy to work with. Their knowledge of the shared ownership process and their professionalism makes it much easier to progress resales quickly and efficiently.
Daniel Β· 30 September 2024
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5/5
TrustpilotKlaudia has been a star!
Currently trying to sell my property, with Klaudia Miara as my sales agent. The entire process has been one of the most stressful things I've dealt with (because of 3rd parties and other people in the chain) but Klaudia has remained patient, positive, responsive and always helpful. She's been fab!
Megan Β· 28 November 2023
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5/5
TrustpilotVanessa has been really friendly andβ¦
Vanessa has been really friendly and helped push things through rather quickly and keep me updated
JY Β· 20 September 2022
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5/5
TrustpilotAs a first time buyer the process wasβ¦
As a first time buyer the process was very new and anxiety building, I was walked through each stage with Klaudia, always kept up to date on the latest information and was able to email with a prompt response any time of the week. Many thanks to klaudia and SOresi for helping buy my first property.
Mitchell Β· 16 June 2023
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5/5
TrustpilotRenee and Ahmed Great
Just started the ball rolling for my daughter Danielle going to launch next week but so far have been so so impressed with the help guidance from Renee and Ahmed It was so much to take in at first and As a mum I wanted to help my daughter all I could and couldnβt have got this far without these lovely people thank you so much
Julie Β· 23 June 2022
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5/5
TrustpilotSoResi sales team
I had been in contact both SoResi sales team and Julie. They have been providing a great help and service, explaining everything in detail how the process work, what to think about, what steps to make etc. There are also plenty of useful materials on the website re shared ownership and buying a property. Really great service provided by SoResi team, can only recommend them.
Attila Β· 25 July 2022
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish, Olamide was fantastic and made the process very pain-free! thank you
Jan Β· 19 July 2022
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4/5
TrustpilotKaren Prior was great
Karen Prior was great, lovely and patient and offered good advice to me. She maintained good communication
Vivien Β· 5 July 2022
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5/5
TrustpilotI had a query regarding my lease andβ¦
I had a query regarding my lease and Grace Kagame had been very helpful and patient for my many queryβs. She even took the time to come back to me if she hadnβt yet got the information required so I knew I wasnβt forgotten. Very helpful and wish there were more people like grace
Louise Β· 20 July 2023
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5/5
TrustpilotGreat experience
Weβve not had the easiest time in terms of our first time buying, we had a lot to sort out, but So Resi and Metro have been great throughout the whole process! We finally have had confirmation and they have been lovely. Thank you again both Sue and Karen and Metro Finance for all the hard work and being so patient.
Megan Β· 5 December 2022
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5/5
TrustpilotGreat service
Roy has made the process of selling my house and paying back my equity loan much more straightforward than I thought it would be. His explanations of the process have been very clear and he is extremely patient when Iβm struggling to grasp something! Responses to emails are quick and communication by phone is excellent too. Great guidance and support. Thank you.
Nikki Β· 13 October 2022
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5/5
TrustpilotGreat service
I received great service from Pa during the sale of my flat. It wasn't straightforward and it took a while but I knew I would always get updates and count on Pa to chase the necessary parties.
Fanny Β· 12 July 2024
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5/5
TrustpilotI have had such a positive experienceβ¦
I have had such a positive experience with Karen from SO resi. She has kept me informed every step of the way and yesterday confirmed i have had a property for shared ownership allocated to me. This is life changing for me and my family finally having a family home and Karen and SO resi have gave me the confidence to start this journey with them.
Sammi Β· 12 April 2022
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5/5
TrustpilotStaircasing
Pa Manneh was reliable, consistent, responsive, effective and efficient throughout the entire staircasing process. Thank you!
Carole Β· 12 July 2022
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5/5
TrustpilotExcellent hardworking team I felt very comfortable with
As a very fussy and at times nervous first-time-buyer I wanted to take my time, view a range of properties, and end up with the perfect home for me. Thanks to the efforts and sales approach of Tem and Ellis (actually building a relationship with me and understanding my needs / drivers), I am now in that position. Absolute pleasure to deal with throughout, and would 110% recommend.
David Β· 19 December 2021
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5/5
TrustpilotRoy from the after sales equity loanβ¦
Roy from the after sales equity loan team has really helped me in the process of paying off my loan. He has been very prompt in replying to my questions and sending through documentation as well as patient and reassuring in responding to my many questions.Thank you
Sarah Β· 18 December 2023
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5/5
TrustpilotHelpful Team - Olamide Ashimi from the SoResi team wasβ¦
Olamide Ashimi from the SoResi team was really very helpful in clarifying various points for me to be able to staircase. Infact, he went above and beyond and when I thought all my queries were answered, he came back to me with some more points which were really helpful. Most dont bother to do this but it shows the integrity of this person towards his work. Really appreciate it.
VP Β· 5 October 2021
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5/5
TrustpilotProfessional
Friendly, professional, helpful staff, always took the time to answer all my queries & minimised the stressed of purchasing & moving in. Special Thank you too Sunita, Jackie, Katie & Amber & Diana Sales Consultants going the extra mile, Great work ladies. Thank you x
Ms Β· 27 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.