Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNo reservations in recommending Steve at Redmayne Cambridge for the buying and selling process. A stop start sale process was handled pragmatically and we ended up getting the deal done in a difficult environment. Also brought my next house through Steve which was handled well with clear communication and expectation setting throughout.
G · 1 May 2023
★★★★★ 5/5
GoogleSteve Wells at Redmayne Arnold Harris and his team were fantastic in managing the sale of our house. Steve understood our situation, needs and the market and got his analysis spot on. As a result of his swift actions, we sold when we needed to and returned home to London. We couldn't be happier. Thank you
Rachel · 2 December 2022
★★★★★ 1/5
GoogleWent to view properties for rent for a 18 year old student. Visited two properties, explained to the agent who the rental was for. Got home, decided to rent one, so phoned today, told couldn’t rent it because these rentals were for post grad only. So I drove 50 miles for absolutely nothing. Going to report them to the ombudsman. Not even sorry, what a bunch of wasters.shame you can’t give zero stars.
Ian · 7 June 2019
★★★★★ 5/5
GoogleStarting with an excellent, well-researched presentation on the marketability of our house, right through to completion, RAH provided a first-class service. The whole transaction was fuss-free and carried out calmly and efficiently. They were also very pleasant to deal with and couldn't have been more helpful.
David · 10 September 2023
★★★★★ 1/5
GoogleIncredible the lack of competency RAH have, would receive faster replies if there office was based on the moon (until it comes to taking your deposit). Fortunately we argued against this and they gave more deposit back. Avoid if you can, gobsmacked that there ratings are in the 3s to be honest.
Ben · 2 March 2023
★★★★★ 1/5
GoogleWent to view properties for rent for a 18 year old student. Visited two properties, explained to the agent who the rental was for. Got home, decided to rent one, so phoned today, told couldn’t rent it because these rentals were for post grad only. So I drove 50 miles for absolutely nothing. Going to report them to the ombudsman. Not even sorry, what a bunch of wasters.shame you can’t give zero stars.
Ian · 25 August 2018
★★★★★ 5/5
GoogleRAH were professional and supportive throughout the period of selling our house. We were very happy with the valuation, the brochure and the contact with the sales team was excellent. All the staff I dealt with were polite, helpful and prompt to reply to any queries I had.
I would definitely recommend this estate agent.
Jane · 2 November 2022
★★★★★ 1/5
GoogleWas not informed that the property I was supposed to view was already let. Traveled 30 minutes on the bus there and didn't see anyone there so I phoned them only to find out then that the property has been let.
Kim · 7 June 2016
Agent replied · 6 June 2023
Dear Kim, we are sorry to hear about your wasted journey. We did try to contact you on the day to let you know, but we had been given a different mobile telephone number for you by whoever booked the viewing.
★★★★★ 2/5
GoogleHard to rate as I've used RAH to sell my property as well as rent property from them. The sales team were great and did a good job.
The rental team for the most part were great, but the communication from them during the tenancy has resulted in a dispute over the deposit. While I expect they are only acting on their clients instruction, it's left a bitter taste.
Damien · 7 June 2019
★★★★★ 4/5
GoogleRAH recently sold my house in Cambridge. I found them efficient and professional throughout. The quality of the brochure and photos were both excellent and their marketing of the property was comprehensive. Additionally the communication of viewings was good and process of negotiation handled very well. Overall I would not hesitate in recommending them.
John · 3 September 2022
★★★★★ 5/5
GoogleOverall had a good expereince with RAH. I did not have a ton of contact with them (which seems like a good thing) but when I did need to reach out for repairs they were quick to reply and send someone.
Matthew · 17 September 2023
★★★★★ 1/5
GoogleTried to arrange viewing for a rental property I really liked and they could only offer viewing a week later. I asked them if they could hold it open until I viewed. They refused. Sure enough it had been let before my viewing. I was left annoyed but the landlord should be annoyed too (I might have offered more money or been a better tenant).
Sam · 6 June 2020
★★★★★ 5/5
GoogleI am very impressed with the standard of care taken to answer all of my questions through out the process. Their professional and friendly attitude really gave me allot of confidence making the move. Thank you so much to everyone who worked so hard and so fast to get me into my new place.
Joshua · 6 June 2022
★★★★★ 5/5
GoogleVery much appreciated Kayleigh's always cheerful and helpful support while going through the process of renting out my flat. She was great at keeping me in the picture and answering all my questions.
Felicity · 25 February 2024
★★★★★ 5/5
GoogleThe whole team were always extremely helpful and friendly. Our main point of contact was Hannah who made our first move enjoyable and stress free. Thank you all.
Elliott · 6 June 2021
Agent replied · 6 June 2023
Thankyou for your review. Will ensure the feedback is sent to Hannah also.
★★★★★ 5/5
GoogleBecky is quick to respond to our needs and always completes things in a timely manner.
Elizabeth · 6 June 2020
★★★★★ 5/5
GoogleThe staff could not have been more helpful and efficient in renting out our house. Always quick to respond to queries and very professional. Kept us informed at every juncture. Great!
Amelia · 6 June 2020
Agent replied · 6 June 2023
Thank you for taking the time to leave us a review. And the kinds words.
★★★★★ 5/5
GoogleWe would like to thank all at Redmayne Arnold & Harris who was involved in the sale of our property. Not only being very efficient they kept us well informed and upto date with what was going on, the sale went through effortlessly and very smoothly. Highly recommended!!
Angelo · 8 December 2022
★★★★★ 5/5
GoogleRAH were helpful and efficient in processing our purchase of a house. Both the initial support in successfully having a bid accepted and the process of getting to completion were carried out in a very friendly way. The information given was reliable and any concerns dealt with promptly.
Celia · 2 November 2022
★★★★★ 5/5
GoogleRAH have helped us three times in house moves. With all three properties their approach has been spot on, friendly, unobtrusive, sensitive and very successful. I cannot recommend the team including Jason Harvey enough.
Roy · 2 December 2023
★★★★★ 5/5
GoogleThe RAH team were proficient, helpful, supportive, and provided a seamless service. They were extremely prompt in answering any questions and made the renting process very straightforward. Highly recommended.
Steve · 6 June 2020
Agent replied · 6 June 2023
Thank you for your review Steve. Glad we were able to assist.
★★★★★ 1/5
GoogleDO NOT USE. We got lied to multiple times about various aspects of our lease. We were ignored when reporting issues and spent the winter months in cold damp house due to their incompetence. Bunch of cowboys you should avoid at all costs
Josh · 2 March 2023
★★★★★ 5/5
GoogleDelighted with service, had a property viewing with another firm fall through, found another property on rightmove and spoke to a chap on Friday from the letting team who was able to accommodate a same day viewing for myself and partner, professional throughout, many thanks.
Adam · 11 July 2022
★★★★★ 5/5
GoogleSince a while I am looking to buy a property in Cambridge and had several contact and experience with different agencies.
Redmayne is definitely the most professional company I worked with. They are very helpful, friendly and passionate to answer my questions.
Always again!
Horst · 4 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.