Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the very start I felt confident in Hockeys and that didn't waiver, despite my onward selling experience feeling a little like a roller coaster ride. A ride with no seat belt; frustratingly stalling for what feels like an eternity at the peak, only to drop vertically within a seconds notice, while the person behind repeatedly pukes in your hair. You think it's near the end of the ride, thank goodness, huge sighs of relief, maybe one more loop, no, alas- it's three more loops and one goes backwards.
Sincerest of thanks to Philip, Joao and the team and especially Poppy, who dealt with my own roller coaster of emotions in a calm, empathetic and professional manner. Never an email ignored or query unanswered. Keeping me up to date, even if there were no updates! An invaluable part of the process.
I would highly recommend Philip and Hockeys to any prospective sellers - you're in safe hands.
Fran · 20 July 2025
★★★★★ 5/5
GoogleMatthew was excellent in getting our house under offer and seeing it through to exchange. Communication was clear throughout, and he was proactive in keeping things moving.
We ultimately achieved a sale price significantly above valuations from two other estate agents, which speaks to the quality of the service provided
Highly recommend.
Oliver · 22 March 2026
★★★★★ 5/5
TrustpilotAbsolutely first-class service from Ben…
Absolutely first-class service from Ben from start to finish. He handled the recent sale of my late father-in-law’s bungalow with professionalism, sensitivity and excellent communication throughout. He kept us fully informed at every stage, was always approachable and made the whole process as straightforward and stress-free as possible. We genuinely couldn’t fault a single aspect of the service and would have no hesitation in recommending Ben and Hockeys to anyone looking to sell their property.
Imagine · 13 August 2026
★★★★★ 5/5
GoogleBought our house through Hockey, and sold it with them 5 years later. Excellent experience both times. Philip and Matt were responsive and very supportive throughout our sale.
Steve · 1 August 2026
★★★★★ 5/5
GoogleHad a good experience buying a property with Hockeys. Matthew was very proactive throughout the process, was easy to communicate with, and was the main driving force trying to get the purchase resolved between all sides. I would use him when I come to sell!
Mark · 22 March 2026
★★★★★ 5/5
GoogleMatthew Saville-Stones was great at helping get things done. He always kept his clients’ interests in high regard and demonstrated a strong commitment to supporting their needs.
Andrii · 22 July 2026
★★★★★ 5/5
TrustpilotHockeys
Hockeys, Linton made our moving experience seamless! The sale from beginning to end was great and without hiccups! John and the team were a breath of fresh air - I would thoroughly recommend them.
Helen · 1 June 2026
★★★★★ 5/5
TrustpilotHockeys Cambridge 10/10
I would recommend Hockeys Cambridge 100%. My father passed away whilst his house was on the market with them and the whole team did everything they could to make this process as easy as possible. They were understanding, professional and the communication was excellent. Joao in particular went above and beyond to help and liaise with the buyers to ensure they were happy to wait until probate was granted. Thank you so much!
Holly · 30 July 2026
★★★★★ 5/5
FacebookWe Highly recommend Hockeys Estate Agents, From first meeting James he was professional and very helpful.
Then James and David returned to do our pictures & Videos and WOW !!! They did a fantastic job
Through out booking viewings and contact with feedback was excellent Cathy always replied as soon as i had any questions
Once Sold ( which only took 3 months ) we then dealt with Katie and once again contact was second to none
If we had a question Katie would answer it ASAP
We had a very pleasurable stress free Sale with Hockeys
Mr & Mrs Bell
27th February 2025
.
Motorhome · 7 March 2025
★★★★★ 5/5
GoogleHockeys were great throughout the process. They were acting for the vendor, but I had a really good experience as a buyer. They were super responsive and really transparent throughout. Matt Saville-Stones was great!
Adam · 22 May 2026
★★★★★ 5/5
GoogleMy partner and I recently got a house through hockeys and they were fantastic. Matt was the most helpful and friendly estate agent we’ve met. His passion for the job and how genuine he is made the viewings so much more enjoyable and I’m so glad we were able to get a house through him. 10/10 experience with fantastic customer service from the whole team. Would highly recommend.
Ellie · 20 July 2025
★★★★★ 5/5
GoogleWe had a great experience with Hockey's. Phillip was our main point of contact initially and was patient and understanding. Poppy and Liam were also very helpful with later parts of the process. We would reccomended Hockey's to anyone looking to sell their house!
Heidi · 20 February 2026
★★★★★ 5/5
GoogleBrad was very professional showing us around properties today and answered all of our questions. Lovely chap :)
CeCe · 19 August 2026
★★★★★ 5/5
TrustpilotWe had a really excellent service from Hockeys
We had a really excellent service from Hockeys with very personable care from Harriet and Ben. We benefitted from their good relationships with their client base resulting in an offer on our house before it even went to market! The process from there was very smooth, with good communication at each key point and had our entire move completed within 2 months. Would highly recommend.
Hilda · 25 August 2026
★★★★★ 5/5
GoogleFrom start to finish, Matthew was professional, responsive, and very helpful throughout the whole process. Everything went smoothly and stress-free. Highly recommend to anyone looking for a reliable and trustworthy agency.
Wei · 1 April 2026
★★★★★ 5/5
GoogleI am so pleased with Hockeys, thank you all so much. I had a student studio in sale for more than 3 years, 4 estate agents selling it unsuccessfully and finally I decided for Hockeys, they had viewing all the time, so that must mean that they have a good marketing strategy in place, there was a lot of interest which made me feel I was in the right direction, then we had two offers and one was successful, a cash buy. I cannot deny it was a long process and endless requests from buyers' lawyers which was frustrating so many times but then I had the best person in Hockeys to help in the selling process and this is Poppy Robinson, she was always there to assist me, to answer my emails in a quick manner, to help in all the process with lawyers and buyers, though it was a very difficult six months, she made all the difference, having her was recomforting and helpfull all the way, thank you so much Poppy, you are the best. I highly recommend Hockeys and specially Poppy. Thank you all.
Chantal · 24 September 2024
★★★★★ 5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by Hockeys Cambridge and in particular Stephen Dickinson who made our purchase process extremely smooth. I'd recommend them.
Alberto · 28 March 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Poppy and the team from Hockeys for the sale of my mother's home, and we couldn't be happier with the experience. From the beginning Poppy and the team have demonstrated exceptional professionalism, expertise and dedication.
Hockeys initially provided a comprehensive market analysis from the beginning and supported when we had an unfortunate situation with a buyer pulling out, by ensuring the property was competitively priced and that communication was clear.
Throughout the process, Poppy was always available to answer our questions, provide updates and offer valuable advice. Her communication skills was top-notch and helped ensure we understood any hold ups from the buyers perspective.
What truly set Hockeys apart was the genuine care for our needs - they went over and above to make the process from sale as smooth as it could be.
We wholeheartedly recommend Poppy from Hockeys to anyone looking to buy or sell a property.
Jack · 12 June 2024
★★★★★ 1/5
GoogleReally disappointed with Hockeys.
The first meeting was great, and they assured us that they could get a certain price for our property "if it needs to sell immediately". We put it on at their suggested price that was a bit higher than that. We went with them largely because of google reviews.
There were no viewings in the first two weeks, so we reduced the price. I don't blame Hockeys for having no viewings, but the final sale price, several months later, was lower than the "if it needs to sell immediately" price. It felt like they had aimed high to get our business and then got us to reduce the price.
We had intermittent communication from Hockeys. In the first two months, I contacted them an average of about once a fortnight. They always got back to me, but there was only one occasion in those two months when they contacted me independently of my contact with them - this was typical of the overly-relaxed attitude.
At one point I asked Hockeys for their professional opinion on whether reducing the price further or becoming 'end of chain' would be best to enhance the chance of a sale because we couldn't do both. Their answer was "do both". Even when I queried this, explicitly saying we can't do both, it took their third answer to get one that I considered reasonable.
In the end, they accompanied only one viewing of those we had. They were always 'already booked up'.
When we sold I'd given them notice - it appeared they put a little more effort in at that point - though a large part of that was putting pressure on me not to move estate agents "it won't sell better with any particular agent" was revealing - they don't even think they add value.
The final straw was when a family from Essex wanted to view, Hockeys put them off! They told me that they weren't realistic buyers, that they would be commuting too far and that we shouldn't hold out hope. This same family drove up the week after to view (I had to do the viewing, as was pretty standard) the house - a 4 hour journey for them. The family were scathing of Hockeys attitude to them, and really upset with how they had been talked to and spoken to. They said they nearly didn't bother.
The worst thing is this family actually bought the house. They then refused to deal with Hockeys. They actually begged me not to make them collect the key from Hockeys, so bad had been their experience. Hockeys actually put off the people that bought the house.
I can genuinely say that we sold the house despite our estate agents, not because of them.
When we had agreed a chain, Hockeys appeared eager to get information from me a lot. They really wanted their money. Any information they told me I already knew from my solicitors.
I am surprised by the 'service' we got, and am bitter about it. I note that the reviews on here are very positive and hopefully you got a better service than us. For us, we will never use them again, and if we are ever back in the market we will think twice before viewing a house marketed by them.
Stuart · 24 June 2020
Agent replied
Stuart
As discussed in our email conversation I am very disappointed to learn that you have not been happy with our service, it certainly seems to have fallen short of the standard we normally expect to deliver.
I will look into the points raised and I will come back to you with my findings, I hope my response will shed some light on your comments.
Thank you for your feedback, it is appreciated.
Jeremy Trott, Director
★★★★★ 5/5
GoogleWe had an excellent experience with Hockeys recently as they helped us to purchase our first home. Ben provided fantastic support throughout the process, from booking in viewings, assisting with communication between us and the sellers and also keeping us fully updated with progress higher up the chain following the acceptance of our offer.
We would fully recommend Hockeys to anyone looking to purchase a new home. They were flexible with viewings which suited our own schedule. Thank you to Ben and the team for all your help.
Liam · 24 June 2020
Agent replied
Hello Liam, what a lovely review to receive, thank you. On behalf of the team, we hope you are very happy in your new home.
★★★★★ 5/5
GoogleBianca from Hockeys is absolutely brilliant. We had the good luck of her showing us both of the properties we are looking. She is always prompt, extremely knowledgeable, and helpful. Personable, professional, and always ready. On top of that, she really cares about what she does, the sellers properties and the potential buyers. Ensuring pre and post viewing its very well maintained. After looking at different properties with different agencies, she is definitely one of the best. Really recommend Bianca.
Anna · 29 February 2024
★★★★★ 5/5
GoogleI cannot recommend Hockeys highly enough. We have recently used them to both buy and sell a property and the personal service given by Harriet and the team has been nothing short of excellent throughout.
A professional yet pragmatic approach ensures that they understand all of the barriers and the stresses that buying and selling property can entail and Harriet has been understanding of these and has ensured that we have been kept up to date at every stage.
Simon · 24 June 2020
Agent replied
Hello Simon, thank you for your great review, it is vey pleasing to read. Thank you for your business.
★★★★★ 5/5
GoogleI absolutely cannot rate Ben and the rest of the team at Hockeys highly enough. From Lauren carrying out our viewing who was professional and helpful, to the overwhelming job Ben did at making our purchase a success. To say Ben went the extra mile is a big understatement. Unfortunately we found ourselves with a very poor agent for our sale (we'll remain professional and not name names), along with an incredibly poor solicitor (again!).. this made for a very challenging 6 months. I firmly believe it is only down to Bens dedication and hard work that made buying our home a success. At times when I know Ben must have been at his wits end with the process, he did not give up and remained so professional and friendly. I am so grateful that Hockeys were the agents for our purchase, and I am even more grateful that Ben took control and got the job done. Thank you Ben!
Sheree · 24 February 2020
Agent replied
Hello Sheree
Thank you for taking the time to leave such a lovely review, we are pleased that Ben did a sterling job for you.
Good luck in your new home.
★★★★★ 5/5
GoogleI can say without a doubt that my dealings with Hockeys estate agent during my recent house purchase was second to none. I had the pleasure of dealing with Harriet, who was professional and utterly committed to making sure that at every twist and turn I was informed. More importantly i felt supported during the whole process, her care and consideration made a huge difference. Questions answered promptly, emails returned, phones calls made, even after office hours. Thank you Harriet, thank you Hockeys, I am delighted with my new home.
Judith · 25 January 2020
Agent replied
Good Morning Judith, what a lovely review to recieve, thank you very much. We are always proud to hear such delightful feedback on our team. Good luck in your new home.
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