5/5
TrustpilotMichael Perry and kelvin turned up to…
Michael Perry and kelvin turned up to fit my new kitchrn extractor, however the wrong one got delivered.
Trusted Agent profile · Cambridge
Hill Residential Limited Cambridge reviews
★★★★★
1,244 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,244 reviews on 1 platform.
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Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat work by Richard
Great work by Richard, door repair excellent and a paint touch up of wall, above and beyond expectations
5/5
TrustpilotFaik did a great job
Faik did a great job. He came today to fix a door which wasn't latching properly and he was prompt and courteous. The door now works brilliantly - thanks Faik.
5/5
TrustpilotGold Class Hill Operatives (Peter Miller & Alan Darnell)
Hill Operatives (Peter Miller & Alan Darnell) attended my property again to address some more defects on the extensive snag list. One of the big ticket items was to paint the entire living room ceiling after some high quality repair work by done by Peter. Both gents were highly professional and handled our furniture and living room goods with care. Thank you both for your professional attitudes and determination to get the snags resolved to the highest possible quality and standard. I look forward to having you return to continue smashing out the snags! 10/10
5/5
TrustpilotFaik Cakaj with the painting
Faik was quick and efficient when painting the walls, helping to make our newly renovated home look more welcoming. No corners were cut and overall I was very impressed with the quality of work.
1/5
TrustpilotHill don't care about people, only profit
This is not a review of the people working for Hill. All contractors working for Hill were excellent. This is a review on the company. We experienced a wet wall that then developed black mold less then an year after the build was finished. Hill dragged their feet and then eventually settled to paint over the wet wall. This is just an example of my interactions with Hill which always let me feeling their business model doesn't give a crap about the people who bought property and their health, safety and comfort.
5/5
TrustpilotFollow up repair works
Simon Cowdrey arrived on site at The Meadows Community Centre with a long list of repair works which he had to follow up, he managed to complete them all apart from a couple which turned out to be a two man job and was going o report back to the office and arrange another visit, in all the areas he was working in he always cleaned afterward and never left a mess, a good job done all around the site.
5/5
Trustpilotquiet, tidy and friendly
Peter miller came to carry out our end of defects works. I was working from home. He was so quiet and respectful it was as though he wasn’t there, so it didn’t feel intrusive. He tidied up as he went which made a big difference as it again didn’t feel intrusive to our hope. He was also super friendly and did a great job.
Agent replied · 10 June 2024
Hello Rianna,Thank you for your kind feedback. It is good to hear you were pleased with Peter's work. We will pass on your comment.Many thanks,Hill Customer Service
5/5
TrustpilotBroken light socket.
Alan Deadman was professional and polite and uniformed. He fixed the issue without fuss and on time.
Agent replied · 10 June 2024
Hello Chris,Thank you for your positive feedback. We will be sure to pass it onto Alan.Many thanks,Hill Customer Service
5/5
TrustpilotGraham and Ben Aken
Thanks very much Graham for fixing the lock, and re-sealing the bathroom screen. All good!Thanks Ben Aken for helping with power sockets, and handling loose pipes in the bathroom - those got fixed in the wall quite nicely.
5/5
TrustpilotFail is Helpful and friendly
Fail is Helpful and friendly , Thank you .
Agent replied · 10 June 2024
Hello Daniel,Thank you for your review. Many thanks, Hill Customer Service
5/5
TrustpilotAn excellent service by Bradley
Bradley was excellent at doing what he was sent to do for us. Was polite, efficient and knowledgeable. Very helpful and keen to rectify any issues
5/5
TrustpilotReally helpful
Faik came to fix an issue I had been waiting on for a while, and he was so quick and helpful. I am really pleased with the result, thank you so much Faik!
1/5
TrustpilotPoor warranty CS / operator / contractor follow-up service
Many parts and appliances start to have problem under warranty but it's very hard to have appointment or arrangement to sort out the source of problem, not to mention the solution or need other rounds to wait for the CS or personnel to contact the corresponding contractor for a visit to start investigate the source of problem. Repeated waiting again and again for delay of arrangement / visit investigation / then fix, not to mention missing to acknowledgement, reply or confirmation via email. Many times different operator just come and inspect for few minutes, not sure of back office communication and a problem and last for two months without a step forward to resolution very often. Plastering need to redo and redo again for half year just because they ignore the problem of vent fan and delay to change one first. Problem prolong since last winter to this summer!
5/5
TrustpilotCambridge (Capstone Fields)
Reported to the Hill about the frequent issue of the toilet seat becoming loose and unstable. A repair appointment was scheduled, and on the agreed date, The technician, Ben Aken arrived on time and successfully fixed the problem. Ben Aken Was great, , Friendly, polite, and gave me confidence in his work. He patiently explained the issue to me and provided guidance on how to handle it if it happens again in the future. Many great thanks!
1/5
TrustpilotThe do not care for the residents of…
The do not care for the residents of the meadows estate in Cambridge The work man park all over the roads making it impossible for residents to go about their business with no problem ,this week they’ve put cones out to alleviate the issues but the work man have started parking on the opposite side .. we have had enough maybe if they go in meadows resident Facebook page they will see how unhappy we all are They aren’t responsible considerate builders at all - they gave out cones out and now the work man are parking further down into the estate , this morning at 7.45 a resident saw them leave a big van and trailer parked up on the path so now no one can use it near a corner and go to the site to work . Its not on
5/5
TrustpilotPhil was very polite helpful and did…
Phil was very polite helpful and did jobs to a high standard.
Agent replied · 10 June 2024
Hello Adam,We appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotHill snagging fixes
Mike, Michael, and Simon came to fix a myriad of issues we'd had; all relatively minor, but all needed doing. We had other contractors on site who weren't being considerate of our furniture. The team from Hill stepped in to make sure our possessions were protected from the works of the contractors. A wonderful team who we're confident will help us again in the future.
Agent replied · 10 June 2024
Hello Kieran,Thank you for leaving us a postive review. It's great to hear the team were able to help and demonstrated Hills commitment to excellence. We will be sure to pass on your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotBarry Nugent did an outstanding job
Barry Nugent did an outstanding job repainting my ceiling today. He approached the task with great attention to detail, ensuring no corners were cut. Barry meticulously removed the old paint, thoroughly sanded the surface, and applied the new paint with precision.What impressed me the most was his commitment to quality and his willingness to share helpful tips for other repair works around the house. His expertise and professionalism were evident throughout the entire process.I am extremely satisfied with the results and grateful for Barry’s hard work. Thank you, Barry!
5/5
TrustpilotFabulous customer care
Having recently moved into a new Hill home I wanted to give a shout out to our Sales Executive Maria Gatehouse. Fabulous customer care and support from the minute we expressed an interest in the development right though to moving in almost 1 year later. Maria's help and genuine care guiding us through the ups and downs of selling our house and buying our new Hill home was invaluable. Nothing was ever too much trouble. We couldn't have done it without her! Thank you!
5/5
TrustpilotRAALF FALLAHAS GOOD WORK
Not much of a fan of hill personally, we haven’t had the best experience but Raalf Fallaha on the other hand, what a legend He popped round, smashed out the jobs professionally and swiftly without cutting corners. He turned up on time and was very polite, well dressed and equip for the jobs he had on.5 stars for Raalf
Agent replied · 10 June 2024
Hi Mytch,Thank you for your review. We really appreciate you taking the time to share your experience. We are glad Raalf was able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
1/5
TrustpilotHill residential are an inconsiderate contracter
Hill residential have been building flats on the meadows estate in Cambridge for the last couple of years. They do not care about the residents in the estate next to the building site. The lorry’s have ruined the vegetation and round abouts by driving over them , the workman park all over the estate with no regard for the residents , People have complained but nothing changes , Hill residential have made living on the meadows absolutely hell for the residents . They do not care they continue to park everywhere and make life difficult
5/5
TrustpilotMichael chapman
Michael chapman, has done a great job on my flat , 20 Roman field stoke Hammond.
5/5
TrustpilotRichard
Richard is very friendly and really helpful. Willing to go the extra mile to get the job done to a timely manner whilst maintaining great quality work! Thank you so much!
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Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
