Trusted Agent profile Β· Cambridge

Hill Residential Limited Cambridge reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,243 reviews across 1 platform

Newmarket Road, Cambridge, CB5 8AA

Part of Hill Residential Limited, see every office.

Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,243 reviews on 1 platform.

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1,243

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Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Graham came completed the job was…

Graham came completed the job was polite Courteous and professional. Although I was not thrilled for this to have to be done on a brand-new property, I cannot speak highly enough of Graham who as I said completed the job Promptly and cleaned up after himself. Just as I was about to submit, I noticed a comment that I agreed to your terms and conditions. I agree solely to this review of Grahamβ€˜s work. I do not automatically consent to you using my data for anything other than the purposes of this review.

M Β· 9 May 2024

5/5

Trustpilot

Raalf Fallaha has been amazing

Raalf Fallaha has been amazing. Went the extra mile! Fixed the walls and door to a high standard! Friendly and straight to the point! Amazing lad!

R.H Β· 23 August 2024

5/5

Trustpilot

Super helpful handyman

Typical of our experience with Hill's operatives so far, Simon was more than happy to go to extra mile to give us a helping hand, including letting have and use his tools! :)

Matt Β· 19 April 2024

5/5

Trustpilot

Wonderful after sales experience!

We had a wonderful after sales experience with Hill.Georgia, our customer relations coordinator, was extremely helpful and responsive. She made sure all our needs were met and played a crucial role in liaising with different people on the team, which definitely made the entire move-in experience a smooth and easy process. Bradley helped fix different minor flaws around our house and carried out handyman jobs (e.g. filling chips and repainting doors, mounting coat hooks, etc.) to make sure my home was in the best condition for my family and I to live in. His craftsmanship and attention detail was incredible.Overall, we had a wonderful after sales experience with Hill. Thank you to the team!

Claudia Β· 8 May 2024

5/5

Trustpilot

Bradley is always very helpful

Bradley is always very helpful, polite and professional. The standard of work he’s done at our house is always very good.

Paul Β· 27 October 2022

Agent replied Β· 10 June 2024

Hello Paul, Thank you for your feedback, we will pass on your kind words to Bradley. Many thanks, Hill Customer Service

5/5

Trustpilot

Michael Perry was excellent

Michael Perry was early, fixed my kitchen door professionally. Would recommend him to anyone!!

John Β· 15 June 2023

Agent replied Β· 24 August 2024

Hello John,Thank you for your positive review. We will pass on your comments to Michael.Many thanks,Hill Customer Service

5/5

Trustpilot

Excellent job done by Michael Butterworth, Paul and Sean

Excellent job done by Michael Butterworth, Paul Lambert and Sean!Several days ago we came back to Cambridge and some residual things of the new home would need to be fixed.Michael Butterworth, we specifically would like to thank you for your prompt response and every fast solutions provided for all of the issues that needed quick services including front door reprinting, patio and window doors’ fixation, dishwasher repairing. Your incredible professionalism, patience with our short notices and understanding really impressed us! We would like you to know that we are grateful for your kind support and your fast solutions provided really helped us out during our short stay in Cambridge.Our thanks also to Paul Lambert and Sean who have been efficiently fixed the problems with very high quality! Thank you, Michael, Paul and Sean for your excellent service and your kind accommodation!

Mingli Β· 3 May 2024

5/5

Trustpilot

Excellent efficient service

Excellent efficient service. Thanks Simon.

Elizabeth Β· 22 January 2024

Agent replied Β· 10 June 2024

Hello Elizabeth, Thank you for your feedback, it is very valuable to us. Many thanks, Hill Customer Service

5/5

Trustpilot

Thank you Hill!

As a first time buyer we have had a couple of minor snags that Hill has been excellent about sorting out. Sarah Heather- the customer service coordinator in particular has been extremely helpful and responsive to my emails. She has always followed up after the works have taken place to make sure we are happy and everything is okay and kept up informed of any delays or upcoming appointments. Really grateful for the excellent service.

Eleanor Β· 1 August 2024

5/5

Trustpilot

Michael Chapman was excellent

Michael Chapman was excellent. Arrived and fixed a broken lock in record time - even squeezed us in at the end of his work day, last minute. Great service, thank you!

David Β· 22 May 2024

5/5

Trustpilot

Peter miller was really helpful turned…

Peter miller was really helpful turned up on time, and sorted the issue πŸ‘πŸ»

Rebecca Β· 28 May 2026

1/5

Trustpilot

I recently purchased a hill property in…

I recently purchased a hill property in January 2024 and I have since had a sewage smell coming from my bathroom (since I’ve moved in) the smell is worse when the weather is bad outside and circulates the entire flat at times. I have reported this so many times and it’s now March and nothing has been done. I have reported this via the housing ombudsman and made formal complaints with the housing association. One plumber came out a few days ago (finally) and stated it was too big of a job for him to do alone. Confirmed there was a draft through the flusher and that there is a smell coming from behind the unit which he couldn’t access. He then left and I heard nothing back. This company needs closing down, they are cowboy builders and if I knew what I knew now I’d have never purchased this property

Emily Β· 2 May 2024

5/5

Trustpilot

Ben Aken came to our house for our…

Ben Aken came to our house for our bedroom door issue. He resolved it straight away and with a smile. Thank you Ben.

Sagar Β· 3 October 2024

5/5

Trustpilot

Paul Lambert

Paul Lambert was punctual, very friendly, carefully painting the wall corner in the bathroom where water had poured down from the roof. He was also extremely thorough in covering items to avoid any dirt.

Fredrick Β· 21 March 2024

5/5

Trustpilot

Huge thanks to Bradley Sullivan for…

Huge thanks to Bradley Sullivan for speedy fix, without interruption so I could continue working without disruption. Super handy. He also went over and above to finish and cover off extra details to avoid me having to have another visit.

Rianna Β· 9 November 2023

5/5

Trustpilot

Barry Nugent was very helpful & did a…

Barry Nugent was very helpful & did a great job. He’s also very polite & tidied up after he finished. Would happily have him in my home again

Barry Β· 9 July 2024

5/5

Trustpilot

Thank you Raalf! πŸ‘πŸΌ

A big thank you to Raalf who was helpful, friendly and knowledgeable! No job too big, not in a rush and willing to sort a couple of other issues we had too. πŸ‘πŸΌ

Emily Β· 5 April 2024

5/5

Trustpilot

Raalf was brilliant

Raalf was brilliant. Very professional and friendly.

Finn Β· 27 November 2023

Agent replied Β· 10 June 2024

Hello Finn,Thank you for your review.Many thanks,Hill Customer Service

5/5

Trustpilot

Kelvin is a very helpful and punctual…

Kelvin is a very helpful and punctual staff.

CC Β· 3 November 2023

Agent replied Β· 10 June 2024

Hello CC,Thank you for your review.Many thanks,Hill Customer Service

5/5

Trustpilot

Exceptional service from Peter Miller

Exceptional service from Peter Miller, very pleased with the quality of work carried out. Sarah Key was also lovely to deal with when booking in the work. Thank you!

Gem Β· 17 June 2024

5/5

Trustpilot

Barry did a fantastic job.

Barry was very professional and helpful.

Ravi Β· 16 December 2023

Agent replied Β· 10 June 2024

Hello Ravi,Thank you for your 5* review. Many thanks,Hill Customer Service

5/5

Trustpilot

I had an appointment with Alan Deadman …

I had an appointment with Alan Deadman who waited for me as I was running late after dropping my children off to school. He was kind, chatty and made me feel at ease, which is important to me as I have anxiety around people being in my home. He took the time to explain what he was doing, and showed me the parts that he was changing in my door handles. He finished the work quickly, but it didn't feel that he was rushing the work.

Lily Β· 19 April 2024

5/5

Trustpilot

Alan Deadman was a great help treating…

Alan Deadman was a great help treating the mold damage to my property caused by a leak from a faulty install on plumbing work from the flat above myself.

Shantal Β· 13 June 2024

5/5

Trustpilot

Simon was brilliant when he came to re…

Simon Cowley was brilliant when he came to re paint my ceiling following a leak. He was quick and efficient and did an excellent job!

Angela Β· 21 August 2024

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