Trusted Agent profile · Cambridge · Cambridgeshire

haart Cambridge reviews

★★★★★ Excellent

1,742 reviews across 2 platforms

64 Regent Street, Cambridge, Cambridgeshire, CB2 1DP

Part of haart, see every office.

haart's office in Cambridge, Cambridgeshire, at 64 Regent Street, is rated 4.8 out of 5 across 1,742 reviews on two platforms, including 1,716 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,716

Reviews on Google

This office

Facebook logo

4.5 / 5

26

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

I sold my property through haart recently, they very quickly put my property on the market and secured a buyer for me almost immediately. They were efficient, helped with any queries I had, and I was really pleased with how the whole process was handled. Thanks especially to Maria, Aaron and Tyan for all their help.

Hilary · 20 September 2025

Agent replied · 20 March 2026

Dear Hilary, thank you so much for taking the time to share your experience. We’re delighted to hear that the process was smooth and efficient, and that you felt well supported throughout. Maria, Aaron and Tyan will be especially pleased to … More

5/5

Google

Jamie Canham has been absolutely fantastic for us. Always prioritised our needs and moved very quickly, allowing us to get a wonderful flat that would have been snapped up within seconds otherwise!

George · 3 December 2024

Agent replied · 10 December 2024

Thank you very much for your review, really appreciate it! Kind regards Jamie haart lettings Cambridge

5/5

Google

The staff at Haart were amazing whilst selling our father's house, Daniel Frost came and spoke to us at the house, explaining everything, he did a fantastic job photographing the place that it sold within 8 days, I would highly recommend them as an estate agent.

Beverley · 20 December 2025

Agent replied · 20 March 2026

Dear Beverley, thank you for your lovely review! We’re so pleased to hear that Daniel Frost and the team were able to support the sale of your father’s house so efficiently. Your recommendation really means a lot to us. Kind regards, haart Cambridge Sales

5/5

Google

I really like the service.Patryk make everything so easy and smooth for me,I will always be more then happy refer him to friends.in case needed . Thank you Patryk.

Daniel · 8 January 2025

Agent replied · 22 January 2025

Thank you so much for your amazing feedback and kind words, it truly means a lot to us! Regards, haart Cambridge

1/5

Google

It has now been more than 2 months since I asked for my tenancy to be extended and adjusted so that I could move in with my parter, and haart have not finalised the agreement, causing me not only a great deal of stress, but also issues with rent payments by misaligning the tenancy dates despite the ample notice I have given them. They have been terrible at returning emails or keeping in touch, to the point where before the end of the initial tenancy, the landlord messaged me directly to ask about my intentions as he too could not get ahold of anyone from the relevant team.

Oana · 26 November 2024

Agent replied · 30 September 2023

Thank you for your review Oana, it was a pleasure helping you out! Kind regards Charlotte haart lettings Cambridge

5/5

Google

I came to the Cambridge office because I needed help filling a form. I met a lady named ren. Must say ren was so friendly and helpful. Solved my issue with the paperwork. Just wanted to say many thanks ren. You were brilliant

John · 27 May 2024

Agent replied · 25 August 2024

Dear John , thank you for your feedback . You know where we are if you need any more help, looking forward to getting your property over the line. Kind Regards Cambridge haart Sales

5/5

Google

Ren is in charge of my purchase and she is responsive and able to provide expert guidance. Liaising with the vendor through her has been quick and efficient. She is easy to reach, friendly and willing to assist. Thank you Ren!

Wei · 26 June 2024

Agent replied · 25 August 2024

Dear Wei We greatly appreciate your review! It's wonderful to know you had a positive experience with us. We will pass on your kind words to Ren. Kind regards haart Sales Cambridge

5/5

Google

We are in the process of buying a house, and wanted to thank Ren Pugh for always being responsive, thorough, and extremely patient with the thousand of questions we had for her! Many thanks for all the help along the process.

Laura · 26 June 2024

Agent replied · 25 August 2024

Dear Laura, thank you for such positive feedback. We are glad to hear you felt supported , what we are here for! Kind regards Cambridge haart Sales.

1/5

Google

0 Star. Big warnings to those considering using this company. Ever since signing the Property Management contract with Haart and handing over our keys, our peace of mind was over. It has been an extremely distressing year dealing with Haart (warning no.1). We were just waiting for the contract to finish so we can leave - not without the price of a heavy "exit fee" (warning no.2!). The latest bombshell they dropped on us: they "failed" to mention to us that the contract with them is still not finished and will continue past the contract date, so long as they still haven't issued us their invoice for us to pay the exit fee (warning no.3!!!) How can we pay the fee and leave and get our property keys and essential documents back, if they don't issue us an invoice before the end of the contract? Does Haart expect us to still be paying them after the contract year is finished, because they are late with their invoice???? The worst thing isn't just having to pay for bad services when you didn't know better. It is finding out they are not done with you even after you have lost all that money already.

Heather · 19 November 2024

Agent replied · 10 December 2024

Dear Heather, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand your frustration. Our branch manager would like the opportunity to discuss this matter with you directly to address your concerns and work towards a resolution. Please reach out to us at 01223245302 or email peter.witkowski@haart.co.uk and we will prioritize your case. Kind regards, Peter Branch Partner, haart lettings

5/5

Google

Just wanted to say thank you to Ren Pugh for being absolutely amazing and assisting in getting a really tricky sale through. She has been totally amazing and positive all the way through and kept everyone involved fully informed. Thanks Again Ren. Sam Alvin

Samantha · 27 April 2024

Agent replied · 25 August 2024

Dear Samantha, Thank you for taking the time to share your experience and feedback about Ren, it's greatly appreciated and all the best! Kind regards, haart Sales Cambridge

1/5

Google

UNPROFESSIONAL, RUDE. I recently had a property viewing in Cambridge and followed up with a call to the letting department to proceed with the application. Unfortunately, the person I spoke with was very rude and unprofessional, which left me feeling quite disappointed, especially after a positive viewing experience.

Govind · 20 November 2025

Agent replied · 20 March 2026

Hi Govind, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience when contacting our lettings department, this is certainly not the level of service we aim to provide. We’re glad to know the viewing itself was positive, and it’s disappointing that your follow-up call did not reflect the same standard. We take concerns about professionalism seriously and would appreciate the opportunity to look into this further. If you’re comfortable, please contact us directly at Cambridge.Lettings@haart.co.uk so we can address the situation and assist you with your application. Thank you again for bringing this to our attention.

5/5

Google

I just exchanged contracts for a purchase via Haart in Cambridge and I couldn't have been happier with the service. Jay Miah was fantastic from start to finish. He was so professional, and the entire process has been effortless. It has taken 10 weeks from offer made to getting the keys and it hasn't been stressful at all. Jay was amazing at chasing everyone relevant and keeping me updated at all times. His communication was always professional, yet personable and I would definitely use again. Would recommend! Thank you, Jay and Haart Team!

Laura · 29 July 2019

Agent replied

Dear Laura Reed, Thank you for leaving such great and detailed feedback about your experience with Jay and the Cambridge team. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Cambridge

5/5

Google

We recently dropped into haart in cambridge to discuss the process of moving to the area, the agent Daniel Frost was really informative, helpful and made the whole process easy. When we decide to finally move Daniel will be our agent of choice.

Simon · 27 April 2024

Agent replied · 25 August 2024

Dear Simon , thank you for you for your kind words and we hope to see you soon! Kind regards Cambridge haart Sales

5/5

Google

From contact haart were excellent, it was easy to arrange a valuation. Benjamin Banks arrived on time and was very enthusiastic about our property. Ben fully explained the process and set out a plan of action to get our property sold. We had had other estate agents round and required time to think about who to use. Ben left us to think about our decision and put no pressure on us to use haart, he only asked that we let him know which way we had decided. Ben's enthusiasm and professionalism won us over, we arranged a visit to start the paperwork and take the photographs of our property. This was all done with the same enthusiasm and professional manor Ben had started with. Jay Miah ran our Open House (Saturday) and showed the same enthusiasm and explained how the event would run. We left our house in the hands of Jay and went for a coffee. On my return Jay said he had never worked so hard in an hour, he even had had to remove his jacket! (Sorry Jay to make you compromise your style). Jay went on to keep us appraised of all offers and kept in contact so we knew exactly what was happening, our house was sold by the Wednesday. We would recommend haart if you are putting your property on the open market. We found the process painless. We are now sold STC and able to close on our chosen property. Thank you to all at haart Regent Street Cambridge. Martin & Eileen

A · 21 April 2019

Agent replied

Dear Martin and Eileen Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. Thank you so much again for your five star review! We hope you have a great day and hope to see you soon! haart Cambridge

5/5

Google

We spoke to Maria today about a future purchase in Cambs and would just like to say how helpful she was in providing initial advice and guidance on where we should be looking. Informative and insightful. Thanks

Simon · 4 August 2024

Agent replied · 25 August 2024

Thank you for taking the time to leave a review! It was a pleasure to help you out! Kind regards, haart Sales Cambridge

5/5

Google

Excellent communication and top notch service. Patryk from Haart lettings helped me letting my first apartment in the UK and was very understanding and listened to all my needs. I highly recommend. Thanks Patryk for making my first letting experience in Cambridge very easy!

Mohammed · 27 March 2024

Agent replied · 25 August 2024

Thank you for your review Mohammed! I am glad that we could help you. Regards, Patryk Zaczkowski haart lettings Cambridge

5/5

Google

Great service, fast answers to my questions. Jamie was really helpful in terms of helping sort the logistics, including organising a slightly earlier move in date, which was very handy. The property portal is good to work with and quite intuitive, so it made filling out the paperwork and sorting payments relatively painless

Fergal · 31 August 2023

Agent replied · 30 September 2023

Thank you for your review, Fergal! It's been a pleasure getting you moved in to your new home! Kind regards Jamie haart lettings Cambridge

5/5

Google

Ren was good at keeping in contact and the ball rolling in the sale of my house. It can be a long process, I did not feel forgotten by Ren. Regular updates and contact were extremely helpful and reassuring.

Helen · 26 June 2024

Agent replied · 25 August 2024

Dear Helen We greatly appreciate your review! It's wonderful to know you had a positive experience with us. We will pass on your kind words to Ren. Kind regards haart Sales Cambridge

5/5

Facebook

Just had a wonderful experience with two haart Cambridge employees from the Regent St office. I live in Cambridge and arrived home with a big van full of boxes of books from my recent house move. Amman Naveed-Akhtar and Jay Miah were chatting to friends nearby. We’ve never met but when they saw me struggling to unload they all immediately offered to help. These lovely guys cheerfully unloaded 30 heavy boxes and neatly piled them in my house in about 10 minutes flat. Neither they nor their friends would accept a penny for their hard labour. If these are the sort of employees that haart recruit, I know which agent I’ll be using for my next house move. So impressed. Thanks again guys.

Philippa · 17 August 2018

Agent replied

Dear Philippa Lamb, Thank you for leaving such great and detailed feedback about your experience with haart Cambridge estate agents. We wish you all the best for the future in your new home. …See more

5/5

Google

Zerda was extremely helpful, personable and knowledgable about the area we're looking to buy. Se quickly followed up with an email to recommend a few other properties for us to look at.

Natasha · 10 October 2024

Agent replied · 24 October 2024

Dear Natasha, Thank you for your kind words about Zerda, and for your time to leave a review, Kind regards, haart Cambridge Sales

5/5

Google

Complete professionals. Great experience working with Jamie Canham. He got us the best letting deal in a prime location closer to my work in Cambridge. The entire process was very smooth from viewing until move in. Highly recommend them.

Rathinavel · 20 January 2026

Agent replied · 20 March 2026

Thank you very much for your review, Rathinavel! Appreciate it! Kind regards Jamie Canham haart lettings Cambridge

5/5

Google

Clare was extremely professional and personable throughout the whole buying process, she kept me updated and went above and beyond in her role. Holly was also great to speak to and I felt that I was in good hands. Both are clearly very committed to their jobs and provide a fantastic service. I’d definitely use them in the future.

Stephanie · 2 February 2023

Agent replied · 30 September 2023

Dear Stephanie, Thank you for leaving us a 5 star review! We are so pleased that you enjoyed fantastic service with Clare and Holly. We will be sure to pass on your kind words!

5/5

Google

Daniel Frost's assistance in the phase of evaluating and marketing my property has been invaluable. I invested time and money in the property and thank to his extensive knowledge and experience we were able to show its uniqueness and value at the time of sale. He also took responsibility of dealing with the current tenants, effectively planning every attendance to the property in order to minimise disruption. I addition to this, he's a very pleasant person to deal with and goes above and beyond to help. I am extremely pleased with the service and would recommend to anyone.

Valentina · 24 September 2024

Agent replied · 24 October 2024

Dear Valentina, thank you for your kind words about Danny, and for your time to leave a review. Kind regards, haart Cambridge Sales

5/5

Google

I had a very good experience with Maria while searching for my new home. She dealt with all my queries in a timely manner and was quite friendly. Would recommend!

Renan · 25 March 2026

Agent replied · 22 April 2026

Dear Renan, Thank you for your kind review. We’re delighted to hear you had a positive experience with Maria and that she was able to assist you so effectively. We really appreciate your recommendation. Kind regards, haart Sales Cambridge.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Cambridge

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Cambridge won Platinum.

The Trusted Agent

Is this your office? Claim your page.