Trusted Agent profile · Cambridge

Bidwells Cambridge reviews

4.6

★★★★★ Excellent

451 reviews across 2 platforms

54 High Street, Trumpington, Cambridge, CB2 9LS

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Bidwells's office in Cambridge, at 54 High Street, is rated 4.6 out of 5 across 451 reviews on two platforms, including 117 Google reviews rated 4.2.

Google logo

4.2 / 5

117

Reviews on Google

This office

Trustpilot logo

334

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

Very nice service, highly professionally and clear communication. The help was super useful to find a property in a short time, process very clear and effective.

Brandon · 12 October 2023

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

We have been using Bidwells for a…

We have been using Bidwells for a number of years to find tenants and then manage property in Cambridge. They have a depth of expertise on the local market that always ensures we, and tenants, get accurate and totally professional advice. All their staff are, from first contact in reception through to property managers and directors, helpful, friendly and efficient. Working with them during this last difficult period of lockdown demonstrated the strength of their management.

Margaret · 10 November 2021

4/5

Trustpilot

Good service and very professional…

Good service and very professional although the % charge is higher than some estate agents we sold our house and were given good advice throughout the selling process

Charlotte · 10 July 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Google

Genuinely outstanding service, made everything easy and efficient with upfront honest approach

Joe · 23 June 2024

Agent replied · 12 June 2024

Thankyou so much for your lovely review Joe, I will ensure to pass this onto our team!

5/5

Trustpilot

Bidwell's are helpful and professional

Bidwell's have let our property to two different tenants and managed the property throughout. They have been helpful and professional. They have kept us informed throughout. Very pleased with the service.

Lee · 25 March 2023

Agent replied · 12 June 2024

Thank you for your review.

4/5

Trustpilot

A friendly, efficient and professional service.

I have read all previous reviews and found my experience to be very different. It’s a shame that a very few negative experiences can adversely skew perception when those who are happy with the service don’t feel the need to review. I have used Bidwells to manage the set up and end of tenancy for my properties for 20 years. They have always been professional, efficient and friendly. They are happy to give me professional advice between lets should I need it,which is beyond what they need to do.

Deborah · 16 September 2020

5/5

Trustpilot

The best agents in Cambridge

We've been letting our property with Bidwells for a number of years and I can't recommend them highly enough. Professional, helpful and ethical, it's always a pleasure working with them. Nothing is too much trouble. Thank you, Bidwells.

Nick · 28 June 2022

Agent replied · 12 June 2024

Thank you for your lovely review, it is very much appreciated.

5/5

Trustpilot

Very supportive and knowledgeable team…

Very supportive and knowledgeable team with quick responses.

Gábor · 20 August 2024

Agent replied · 28 August 2024

Thank you for your review

5/5

Trustpilot

They are quick to respond whenever I…

They are quick to respond whenever I have to contact in regards to issues at the property I am renting.

Marco · 18 May 2025

5/5

Google

The most professional estate agent I have dealt with. The property rental went without issues and our property manager Lacie Hay exceeded our expectations for anything related to the property including a swift and painless checkout. Strongly recommend doing business with Bidwells.

Hector · 12 October 2021

Agent replied · 12 June 2024

Thank you for your lovely review, it is really appreciated.

5/5

Trustpilot

Very happy with Bidwells

Very happy with Bidwells. Alex, Mel, Brandon and the rest of the rental team have been fantastic. 2nd time round using them and again they found new tenants in the first week. I would ask anyone to give them a go first!

Jamie · 2 October 2021

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Brilliant service from Rosa

Brilliant service from Rosa! She was very helpful in making sure we have seen all the details about the flat, shared her expert view on the property and location and answered all our questions in so much detail. 100% recommend!

Ezgi · 13 January 2022

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Google

We have been renting through Bidwells for 2.5 years and are very happy with them. The property managers we have interacted with (Mel and Lacie) have always been friendly, helpful and efficient, fast in answering to our requests and great at mediating our interctions with the landlord!

Gianluca · 13 June 2020

Agent replied · 12 June 2024

Hello Gianluca, Thank you for your feedback. We will make sure to pass this on to Mel and Lacie. Kind regards, Bidwells

5/5

Trustpilot

Prompt professional service

Prompt professional service, very happy to recommend.

Richard · 5 August 2024

Agent replied · 12 June 2024

Thanks for your feedback, it is very much appreciated.

5/5

Google

Best agency I have gone through, Matt K was a great property manager

Dylan · 16 April 2024

Agent replied · 12 June 2024

Thankyou for your review!

1/5

Trustpilot

Wishing I could give 0 stars

Wishing I could give 0 stars. This company helped sell Flagship private homes. The representative for Bidwells has conducted themselves appallingly. They LIED to us continuously about basic things for a brand new build house such as;-where the stop clock was-the private gated community access codes being given to royal mail -the private gate being hooked up to our mobiles to notify us when -somebody was ringing our numbered houseALL OF THESE THINGS - they LIED about. It was factually wrong. Not only were they outright lieing to us, we were then (when confronted with these issues) met with sarcasm and outright rudeness.. When I explained how unhelpful they had been and that I was filing an official complaint, this particular representative words were 'yep okay you do that'.This was how my husband and I were treated AFTER moving into a house that you could not even wash in as the sinks and showers were ALL leaking. You would think after Bidwells actually being caught out lieing to us they would then try to do everything they possibly could to help us - as they were actually at fault for giving us false information. But in fact they didn't. If these are your estate agents for the property you are purchasing, do not TRUST them, and if you can DO NOT USE THEM. They WlLL let you down.

Lauren · 3 September 2019

5/5

Trustpilot

buying our first house

When buying our first house, Bidwells provided us with professional advice and support. The agent was always keen to help and go the extra mile to make evereithing as smooth and clear as possible.

F · 10 August 2022

Agent replied · 12 June 2024

Thank you for your review, it is much appreciated.

5/5

Google

I highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.

CeeCee · 13 June 2023

Agent replied · 12 June 2024

Thanks for your review, it is very much appreciated.

4/5

Google

We interacted mostly with Kersha. She was extremely responsive and professional when dealing with us and the property that we were interested in. We had many questions at the start and she patiently answered every single one of them.

Amanda · 12 October 2021

Agent replied · 12 June 2024

Thank you for your review, we do appreciate it.

5/5

Trustpilot

Excellent experience with the Bidwell…

Excellent experience with the Bidwell letting team in Cambridge. They managed to market our property quickly and find the right tenant in time. Very smooth process! We have been kept informed exactly as we were expecting, well done and thank you.

MR · 26 May 2021

Agent replied · 12 June 2024

Thank you for you review, it is very much appreciated.

5/5

Trustpilot

Brilliant service from start to…

Brilliant service from start to finish!!!! I was really happy with the effort Andrew put in to get our property sold in the timeframe I requested. I will not hesitate to use Bidwells again in the future

Amon · 12 January 2022

Agent replied · 12 June 2024

Thank you for your lovely review, it is really appreciated.

5/5

Trustpilot

Professional and prompt

Totally straightforward process of renting from them. Very professional, quick responses, quick to view. All round great experience. Refreshing. Thanks especially to Jake!

Lee · 4 July 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Bidwell's provide an excellent service

Bidwell's provide an excellent service. I have been using them for a number of years now, and the communication is very good. They operate to very high standards, for all their clients, Highly recommended.

Sarah · 24 May 2022

Agent replied · 12 June 2024

Thank you for you review, it is very much appreciated.

5/5

Trustpilot

Very reliable

Very grateful to Andy Dunne and Mel Jarvis for their extremely friendly and swift processing of our tenancy application. Especially since we were making all the arrangements from abroad, very much appreciated! Highly recommend Bidwells because of them.

Daan · 12 October 2021

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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