5/5
Very nice service, highly professionally and clear communication. The help was super useful to find a property in a short time, process very clear and effective.
Agent replied · 12 June 2024
Thank you for your review.

Trusted Agent profile · Cambridge
★★★★★
451 reviews across 2 platforms
54 High Street, Trumpington, Cambridge, CB2 9LS
Part of Bidwells, see every office.
Bidwells's office in Cambridge, at 54 High Street, is rated 4.6 out of 5 across 451 reviews on two platforms, including 117 Google reviews rated 4.2.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
Very nice service, highly professionally and clear communication. The help was super useful to find a property in a short time, process very clear and effective.
Thank you for your review.
5/5
We have been using Bidwells for a…
We have been using Bidwells for a number of years to find tenants and then manage property in Cambridge. They have a depth of expertise on the local market that always ensures we, and tenants, get accurate and totally professional advice. All their staff are, from first contact in reception through to property managers and directors, helpful, friendly and efficient. Working with them during this last difficult period of lockdown demonstrated the strength of their management.
4/5
Good service and very professional…
Good service and very professional although the % charge is higher than some estate agents we sold our house and were given good advice throughout the selling process
Thanks for your review
5/5
Genuinely outstanding service, made everything easy and efficient with upfront honest approach
Thankyou so much for your lovely review Joe, I will ensure to pass this onto our team!
5/5
Bidwell's are helpful and professional
Bidwell's have let our property to two different tenants and managed the property throughout. They have been helpful and professional. They have kept us informed throughout. Very pleased with the service.
Thank you for your review.
4/5
A friendly, efficient and professional service.
I have read all previous reviews and found my experience to be very different. It’s a shame that a very few negative experiences can adversely skew perception when those who are happy with the service don’t feel the need to review. I have used Bidwells to manage the set up and end of tenancy for my properties for 20 years. They have always been professional, efficient and friendly. They are happy to give me professional advice between lets should I need it,which is beyond what they need to do.
5/5
The best agents in Cambridge
We've been letting our property with Bidwells for a number of years and I can't recommend them highly enough. Professional, helpful and ethical, it's always a pleasure working with them. Nothing is too much trouble. Thank you, Bidwells.
Thank you for your lovely review, it is very much appreciated.
5/5
Very supportive and knowledgeable team…
Very supportive and knowledgeable team with quick responses.
Thank you for your review
5/5
They are quick to respond whenever I…
They are quick to respond whenever I have to contact in regards to issues at the property I am renting.
5/5
The most professional estate agent I have dealt with. The property rental went without issues and our property manager Lacie Hay exceeded our expectations for anything related to the property including a swift and painless checkout. Strongly recommend doing business with Bidwells.
Thank you for your lovely review, it is really appreciated.
5/5
Very happy with Bidwells
Very happy with Bidwells. Alex, Mel, Brandon and the rest of the rental team have been fantastic. 2nd time round using them and again they found new tenants in the first week. I would ask anyone to give them a go first!
Thank you for your review, it is very much appreciated.
5/5
Brilliant service from Rosa
Brilliant service from Rosa! She was very helpful in making sure we have seen all the details about the flat, shared her expert view on the property and location and answered all our questions in so much detail. 100% recommend!
Thank you for your review, it is very much appreciated.
5/5
We have been renting through Bidwells for 2.5 years and are very happy with them. The property managers we have interacted with (Mel and Lacie) have always been friendly, helpful and efficient, fast in answering to our requests and great at mediating our interctions with the landlord!
Hello Gianluca, Thank you for your feedback. We will make sure to pass this on to Mel and Lacie. Kind regards, Bidwells
5/5
Prompt professional service
Prompt professional service, very happy to recommend.
Thanks for your feedback, it is very much appreciated.
5/5
Best agency I have gone through, Matt K was a great property manager
Thankyou for your review!
1/5
Wishing I could give 0 stars
Wishing I could give 0 stars. This company helped sell Flagship private homes. The representative for Bidwells has conducted themselves appallingly. They LIED to us continuously about basic things for a brand new build house such as;-where the stop clock was-the private gated community access codes being given to royal mail -the private gate being hooked up to our mobiles to notify us when -somebody was ringing our numbered houseALL OF THESE THINGS - they LIED about. It was factually wrong. Not only were they outright lieing to us, we were then (when confronted with these issues) met with sarcasm and outright rudeness.. When I explained how unhelpful they had been and that I was filing an official complaint, this particular representative words were 'yep okay you do that'.This was how my husband and I were treated AFTER moving into a house that you could not even wash in as the sinks and showers were ALL leaking. You would think after Bidwells actually being caught out lieing to us they would then try to do everything they possibly could to help us - as they were actually at fault for giving us false information. But in fact they didn't. If these are your estate agents for the property you are purchasing, do not TRUST them, and if you can DO NOT USE THEM. They WlLL let you down.
5/5
buying our first house
When buying our first house, Bidwells provided us with professional advice and support. The agent was always keen to help and go the extra mile to make evereithing as smooth and clear as possible.
Thank you for your review, it is much appreciated.
5/5
I highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.
Thanks for your review, it is very much appreciated.
4/5
We interacted mostly with Kersha. She was extremely responsive and professional when dealing with us and the property that we were interested in. We had many questions at the start and she patiently answered every single one of them.
Thank you for your review, we do appreciate it.
5/5
Excellent experience with the Bidwell…
Excellent experience with the Bidwell letting team in Cambridge. They managed to market our property quickly and find the right tenant in time. Very smooth process! We have been kept informed exactly as we were expecting, well done and thank you.
Thank you for you review, it is very much appreciated.
5/5
Brilliant service from start to…
Brilliant service from start to finish!!!! I was really happy with the effort Andrew put in to get our property sold in the timeframe I requested. I will not hesitate to use Bidwells again in the future
Thank you for your lovely review, it is really appreciated.
5/5
Professional and prompt
Totally straightforward process of renting from them. Very professional, quick responses, quick to view. All round great experience. Refreshing. Thanks especially to Jake!
Thanks for your review
5/5
Bidwell's provide an excellent service
Bidwell's provide an excellent service. I have been using them for a number of years now, and the communication is very good. They operate to very high standards, for all their clients, Highly recommended.
Thank you for you review, it is very much appreciated.
5/5
Very reliable
Very grateful to Andy Dunne and Mel Jarvis for their extremely friendly and swift processing of our tenancy application. Especially since we were making all the arrangements from abroad, very much appreciated! Highly recommend Bidwells because of them.
Thank you for your review, it is very much appreciated.
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