Trusted Agent profile · Cambridge
★★★★★
451 reviews across 2 platforms
54 High Street, Trumpington, Cambridge, CB2 9LS
Part of Bidwells, see every office.
Bidwells's office in Cambridge, at 54 High Street, is rated 4.6 out of 5 across 451 reviews on two platforms, including 117 Google reviews rated 4.2.
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Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
Ollie Rivers and the Bidwells team were outstanding. Throughout the sale process - from photography to completion, they were professional, responsive and friendly.Ollie impressed us from the start with his knowledgeable and confident approach. We are very grateful for his tireless mediation between all parties and for helping us sell our house above our expectations.
Thank you for your review, it is very much appreciated.
5/5
GoogleMel was very helpful in negotiating our tenancy, very prompt to reply, and very informative.
Thank you for your lovely review
5/5
GoogleImpressed with the commitment and professionalism of Bidwells. The lettings team, led by Amber Thomas, provides a very responsive, knowledgeable and caring service, and is no doubt held in high esteem by property owners and tenants alike. Would recommend without hesitation.
Thank you for taking the time to leave this review Peter, much appreciated.
5/5
GoogleMel was extremely helpful, and responded to all of my questions very quickly.PositiveResponsiveness
Thank you for you review, it is really appreciated. I am glad we could be of assistance.
5/5
TrustpilotOne of the best rental experience we had.
Our experience with Bidwells was very professional and as per our expectations. Niki Stephenson, who was our point of contact during the whole process, was extremely helpful and made sure we get to the finish line of signing the contract by helping us in every way possible. We appreciate all the help and enjoyed the experience overall. Highly recommended.
Thank you for your review, it is really appreciated.
5/5
TrustpilotRobert was very efficient and…
Robert was very efficient and responsive.I highly recommend him. I have been impressedwith his professionalism.
Thank you for your review.
5/5
TrustpilotBidwells Cambridge - fantastic!
We’ve just had the move from hell and if it wasn’t for Jason from Bidwells Cambridge it would not have happened. He went over and above to finally get us in after the rest of the chain messed us around for months. He worked day (and sometimes nights!) to get us moved and I cannot recommend him highly enough, he was beyond excellent.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotAmazing
Amazing. I really appreciated. Mel is really nice and helpful. I really advise.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotExcellent service
We’ve just moved into our new home which we purchased through Bidwells. The whole process from initial contact and first viewing through to completion was made stress free by Andy who kept us informed of progress the whole way through. A very good experience from start to finish.
Thank you for your review.
1/5
GooglePoor customer service. I viewed a property several weeks ago. I’ve tried to contact Bidwells several times since and each time been told someone will ring me back. No one bothers to return my calls, I haven’t even had the courtesy of an email asking how the viewing went. I can only assume they do not want to sell property.
Thank you for your feedback, we're sorry you had a poor experience. Would you mind emailing us at info@bidwells.co.uk so we can investigate your issues further?
5/5
TrustpilotExcellent Letting Agent
Bidwells have managed my rental property for more than 7 years and I can not fault the service they have provided both to me and my tenants. They always respond swiftly to queries, they get new tenants in quickly and will sort out repairs/renovations promptly. I would not hesitate in recommending them. Niki and Brandon have been absolute stars!
Thank you for your review. It is very much appreciated.
5/5
GoogleProfessional and helpful agency, special mention to Niki , brilliant agent.
Thank you so much for your great feedback
5/5
TrustpilotExcellent service
We had the most wonderful experience with Bidwells and in particular with Alex and Brandon. They understood our needs, provided us with useful information and responded to our queries and requests promptly. They carried out a couple of viewings of our property and confirmed 2 offers in 1 week. Would 100% recommend.
Thank you for your review, it is really appreciated.
5/5
TrustpilotExcellence in property management
Bidwells has managed our property for the past 12 years and during this time I have received excellent professional advice and help. The staff have all been friendly and approachable and I thoroughly recommend this agent to all landlords
Thanks for your review
5/5
TrustpilotReliable and excellent service
I have engaged Bidwell to rent out my new-build apartment in Cambridge for a year. The first tenancy ended after a year and they are able to provide me with options of quality tenants in no time. Their service is professional and reliable.
Thank you for your review.
5/5
TrustpilotExcellent experience with Bidwells Lettings Department. .
We recently returned to Bidwells to manage the reletting of a Cambridge flat.We received a very professional service from Niki, Brandon, Mel and PMS. Communication was excellent and letting was arranged in a very timely way. All the team were efficient, courteous and friendly.I would highly recommend the Lettings team and support services at Bidwells
Thank you for your lovely review, it is very much appreciated.
5/5
TrustpilotBidwells have gone above and beyond…
Bidwells have gone above and beyond keeping tenants in my student rental property at this time. They also understand when I get worried that I have a gap in tenancy and do all they can to help me. In lockfoen my tenant could not return but the property has been filled again quickly. Thanks guys at Bidwells. Sarah P
Thank you for your lovely review, it is very much appreciated.
5/5
TrustpilotGreat in communication
Great in communication. Very efficient. They got the paperwork sorted out quickly and the flat was on the rightmove website straight after completing the required paperwork. Our flat is now rented with the asking price
1/5
GoogleAbsolute scammers. They are trying to charge me 280 quid to replace a toilet seat after leaving a rental property in Cambridge.
5/5
TrustpilotI have used Bidwells since 2008 and the…
I have used Bidwells since 2008 and the service has been good and efficient. They may charge a rather high management fee (12.5%) but as a foreign investor, I have been happy for I can always depend on their professionalism and not worry about any maintenance or rental problems.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotGreat Experience - went the extra mile
Great experience with Bidwells helping me to find a rental property in an extremely busy market. I particularly appreciated the support from Andy Dunne, who was extremely helpful in finding a place that suited our needs & guided us through the letting process very clearly. Would definitely recommend Bidwells to anyone renting in future.
Thank you for your lovely review, it is very much appreciated.
5/5
GoogleI highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.
Thanks for your review, it is very much appreciated.
5/5
TrustpilotOllie Rivers is the best estate agent I have dealt with!
I'm a buy to let landlord and have bought and sold a lot of properties over the past 30 years. I can honestly say that Ollie Rivers of the Bidwells Cambridge office is the best agent I've ever dealt with, anywhere, including London.I chose Bidwells because of their excellent local reputation, the fact they weren't a franchise or branch of a national firm and because we were impressed with Ollie when he pitched to list the property (one of 5 estate agents).Bidwells produced lovely photos, a professional listing, and we received two good offers in after the first set of viewings, and within a week of listing.Flats can be tricky to sell, but the sale took under 2 months - it was listed on 2 March and completed today, 26 April, which is extraordinarily quick. This didn't happen by accident. And although I have a great solicitor, I know that a lot of this was due to the excellent service of Ollie and the rest of the team. I had been a little worried that my flat might be the wrong end of the market for Bidwells, who normally sell large houses, but I needn't have worried. I got the same five star service as is given to sellers of larger properties.I was truly impressed and would recommend him without hesitation.
5/5
TrustpilotFirst property and management service
I bought my first property through bidwells and went on to rent with them too using their full management package - throughout the whole process they were kind, professional and open about the steps being taken. Very happy with how things have gone so far.
Thank you for your review, it is very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bidwells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
