Bidwells Cambridge reviews

★★★★★ 4/5

Trustpilot

Excellent service from Bidwells

An excellent Customer service from the Bidwells team, very responsive and helpful to resolve any issues. My only issue was with the Goodlord referencing and contracting system they use. It is inflexible (Eg. no way to contact them with questions), tedious to fill out online, and annoying with its follow up messages.

Ian · 3 August 2021

★★★★★ 1/5

Trustpilot

Totally avoid customers

We were interested in renting properties at rightmove and trying to contact the Cambridge Bidwells by various emails and nothing nothing feedback even you sent follow up. Really don't know they are doing business these days or they treat customer like this. It is very unprofessional ! Nothing more to say !!

KA · 2 August 2021

★★★★★ 5/5

Trustpilot

Highly recommend

We've been very satisfied with the service provided by Bidwells. Ollie and his collegaues were fantastic in resolving any concerns, keeping us informed of progress and helping the move go as smoothly as possible. We would certainly recommend them!

Ruth · 8 March 2023

★★★★★ 5/5

Trustpilot

Both as a renter and a home buyer I…

Both as a renter and a home buyer I found Bidwells professional and helpful over the last couple of years.

Tl · 6 June 2024

★★★★★ 5/5

Trustpilot

We have just completed our sale

We have just completed our sale of Hills rd and our purchase of Luard rd. As can happen in relatively high value exchanges £2-3 million it turned out to be a fairly complex and protracted affair. Not given to reviews normally, I felt I had to say how outstanding Bidwells have been. Andrew Tucker dealt with our transaction and was diligent to detail and resolute in his determination to do things in a thoroughly professsional way but also, importantly, one that extracted the absolute best outcome for us - and that is quite some balancing act. Highly recommended.

Anton · 2 March 2022

★★★★★ 5/5

Trustpilot

Great service from Bidwells

Andrew at Bidwells was the point of contact for our house purchase in Great Shelford. It was a big move for us, uprooting our young family from London and moving back to Cambridgeshire. The Bidwells team couldn't have been more helpful: transparent, safe, helpful, prompt and communicative all in the middle of Covid restrictions.

Lucas · 19 December 2020

★★★★★ 5/5

Trustpilot

Delighted with whole process of buying…

Delighted with whole process of buying a house through Bidwells. They kept in touch throughout and were friendly and professional. Loving our new house!

JULIE · 8 March 2024

★★★★★ 5/5

Trustpilot

I would highly recommend Bidwells

I would highly recommend Bidwells. Bought an apartment through Bidwells recently, amazed by the professional service and proactiveness from the team. Well done and good job.

Jason · 25 January 2024

★★★★★ 5/5

Trustpilot

Quick and straight forward. Highly recommend!

I dealt with Oli from the Cambridge office and he was outstanding on keeping me updated. I felt the whole buying process very straight forward and would highly recommend Bidwells.

Paul · 26 April 2022

★★★★★ 1/5

Trustpilot

The person dealing with the sale was…Cambridge office

The person dealing with the sale was dishonest with us as buyers and with our estate agent . Typical salesperson with no integrity .5 days and still no reply!!

Jan · 8 November 2023

★★★★★ 5/5

Trustpilot

Nice and very helpful team

All members I have dealt with so far e.g. Irene, James and Olivia are nice and helpful. Since I started searching for accommodation until I got one, everything went very smoothly. Very optimistic about future communications too.Thanks to all of them!Nourhan

Eng · 10 November 2022

★★★★★ 5/5

Trustpilot

Perfect lettings experience

The lettings team at Bidwells were superb from start of finish. They helped us every step of the way. Tanya, Niki, and Brandon were awesome :) I can't recommend them highly enough.

Alex · 22 December 2021

★★★★★ 5/5

Trustpilot

I’m currently in the process of moving…

I’m currently in the process of moving out to my first property, being my first experience I was full of questions and worry but Mel Jarvis and the Bidwell team helped me throughout and made the experience alot less worrying and more exciting. I couldn’t of been more grateful to the team

George · 15 March 2021

★★★★★ 5/5

Trustpilot

We have bought and let the property…

We have bought and let the property with Bidwells. We had experience to work with two teams ( sale and letting) and very satisfied with both. All chain in the team works interchangeably and there was always a quick response and action.

Olga · 2 September 2022

★★★★★ 5/5

Trustpilot

Great service and communication

Great service and communication. Brandon and Tanya have been really helpful every step of the process!

Gg · 9 July 2024

★★★★★ 5/5

Google

We just went through the process of renting a property with Bidwells this month, which was very efficient with quick communication. All agents involved (Matt, Lacie, Mel and Tanya) were kind & and extremely helpful, and together with the tenancy platform made the whole process simple and straighforward.

Alexander · 12 October 2021

★★★★★ 5/5

Trustpilot

Wonderful service at all times.

Everyone we have dealt at Bidwells has been highly professional and efficient. Lately we have been represented by Lacie Hay and Niki Stevenson. Both have mixed efficiency with friendliness. They both have an attractive manner and both keep us regularly informed about what is going on at a rather stressful time.

Ann · 11 February 2021

★★★★★ 5/5

Trustpilot

Excellent and professional

I've continually had bad experiences with estate agents, so am very wary when I deal with them. However I could not be more impressed with Bidwells. And that says something. Friendly, calm, extremely polite, genuinely helpful, not pushy.... my move was seamless, I've never known anything like it. Would recommend them 100%.

Louise · 4 October 2020

★★★★★ 5/5

Google

Having rented through many agencies over a number of years, I have recieved varied levels of service. The quality in blending professionalism and a personal touch - for me - has been unparalleled. The property management team are always friendly and prompt in dealing with any issues that have arisen. Would highly recommend.

S · 13 June 2020

★★★★★ 5/5

Trustpilot

<15min key handover and caring support

<15min key handover. & super service by Matt who personally handled an emergency key issue. we were locked out after 15 mins of checking in. i reached out to matt and he personally drove me back and forth 2 times and organised help to solve the issue. Hats off Matt Kirkland

Krishnanand · 11 December 2020

★★★★★ 1/5

Google

Very hard to have someone to communicate with about issues on Lettings! I am very disappointed by this agency.

FOURNIER · 16 April 2024

★★★★★ 5/5

Trustpilot

The whole team at Bidwells have made…

The whole team at Bidwells have made the sale of my house a dream. Ollie Rivers especially, with his positivity, help, professionalism throughout the whole process. He has been an absolute star.

Vanessa · 7 June 2023

★★★★★ 5/5

Trustpilot

Excellent experience with Bidwells…

Excellent experience with Bidwells managing our recent house sale. Highly professional team, hugely knowledgable on local area, friendly, efficient and always helpful. In particular, Andrew Tucker's expertise guided us through the process with minimum stress, to a speedy conclusion. Would highly recommend this company.

C · 16 February 2022

★★★★★ 5/5

Google

I need to thank you for suggesting that we should look at 3-bedroom houses too when we only asked to view the 2-bed apartments. You also rearranged the appointments a few times without complaints. Believe it or not, we have found an ideal place with your suggestion! Many thanks for your help.

A · 13 June 2020