Trusted Agent profile · Cambridge
★★★★★
446 reviews across 2 platforms
54 High Street, Trumpington, Cambridge, CB2 9LS
Bidwells's office in Cambridge, at 54 High Street, is rated 4.6 out of 5 across 446 reviews on two platforms, including 112 Google reviews rated 4.2.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotBought house
Bought house, seller used Bidwells Cambridge. I was impressed with them throughout the process - arranged viewings promptly (including on Saturday), and kept us up to date and chased things throughout the conveyancing process.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotNiki Stephenson helped me secure the…
Niki Stephenson helped me secure the best place that I absolutely adore. She was very kind, helpful and responsive. I am utterly excited for my new place and would definitely recommend Bidwells.
Thank you for you lovely feedback. Wishing you every happiness in your new home.
5/5
TrustpilotCambridge Flat Let via Bidwells for many years
We have used Bidwells to manage this flat for many years. They have always kept on top of ongoing maintenance using trusted local businesses - something we couldn't do. They have found good tenants who generally stay for more than a year and the periods between lets has been very short. We have always found Bidwell's staff to be accessible, polite and helpful.
5/5
TrustpilotConsistently excellent
We have found Bidwells consistently excellent in renting out and managing our buy-to-let properties. They manage the whole process very efficiently, keeping us informed and engaged. A pleasure to work with.
Thank you for you lovely review, it is very much appreciated.
5/5
TrustpilotRenting with Bidwells
Niki Stephenson helped us arrange a rental in Cambridge and was great - very prompt and helpful service and great communication that made the process smooth and easy - thank you! Ian Henderson
Thank you for your lovely review.
5/5
TrustpilotI have used this agent to purchase and sell
I have used this agent to purchase and also to sell property, which has proved a very pleasant and smooth experience in both instances. Calm approach and very friendly service received at all times.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotExcellent Company
Bidwells is an excellent company and well deserves a five star rating for dealing with my house in Cambridge and finding me a new tenant when the previous people moved to London. Nothing was too much trouble and the staff involved all went the extra mile to find good contractors when a certain amount of refurbishment was necessary. Excellent service
1/5
GoogleI have been renting for 10 years and this is honestly the worst letting agents I have ever had to deal with. The staff feel no obligation to provide any decent customer service.. would not recommend
Thank you for your feedback, we're so sorry you felt you received poor service. Would you mind emailing info@bidwells.co.uk so we can investigate your issues further?
4/5
GooglePersonal service second to none. If we have problems, they are sorted. As a Landlord, we feel we matter to Bidwells and they always respond promptly and positively. Trust Bidwells, they know what they are doing
Thank you for your feedback Nikky! We will pass this onto the team. Kind regards, Bidwells
1/5
GoogleAvoid like the plague.
5/5
GoogleHave been renting for almost a decade in Cambridge and went through a range of letting agencies, and this one was definitely by far the best. All issues were dealt with always promptly and efficiently. Would highly recommend.
Thank you so much for your great review, and recommendation!
5/5
TrustpilotFriendly estate agent always willing to…
Friendly estate agent always willing to help. Good updates and person centred approach. Made home buying a lovely experience
Thanks for your review, it is really appreciated.
1/5
Trustpilotthe worse agent ever
It usually takes months for your requests to be response, sometimes it took 6 months for fixing an issue or sometimes you being ignore completely.
Thank you for your feedback and we are very sorry you have not had a positive experience with us. I have passed your comments on to the team who will be in contact.
5/5
TrustpilotSimple
The process of renting is different to what I am accustomed to in the U.S.; however, working with the people at Bidwells has made the process easier.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotThe Bidwells team was excellent
The Bidwells team was excellent. They were very responsive, the sale was completed in less than 2 months from start to finish. We would highly recommend.
Thank you for your review.
5/5
TrustpilotWe are highly satisfied with our…
We are highly satisfied with our experience with Bidwells because of their professionalism and prompt provision all the information we needed.
Thank you for your lovely review.
5/5
TrustpilotGreat service
Warrick Anderson from Bidwells sold our house. Throughout the process he kept us fully informed and answered every query almost immediately. Extremely impressed with his professionalism and can-do attitude.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotWe are very pleased..
We are very pleased, as ever, with the service provided by the lettings team at Bidwells Cambridge.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotBuy-to-let
Bidwells found us three suitable properties, we chose one and they have quickly found us a tenant. Cheerful and efficient service from Mel Jarvis. Thank you.
Thank you for your review, it is really appreciated.
5/5
TrustpilotVery professional
Very professional, helpful, communicative. Helped me to secure a house immediately in the midst of fast market. Thankful for the service! Really appreciate it!
Thank you for you review, it is very much appreciated.
3/5
GooglePicked up keys for my daughter's flat. Courteous but unhelpful staff. Still awaiting snags in the flat to be sorted. Inefficient seevice and Poor communication.
Thank you for your feedback, we're so sorry you felt you received poor service. Would you mind emailing info@bidwells.co.uk so we can investigate your issues further?
5/5
TrustpilotExcellent experiencing in renting a…
Excellent experiencing in renting a flat.Very professional company. Mel in particular kept us well informed and reassured throughout the process and was professional, yet friendly.
Thank you for your lovely review, it is very much appreciated.
5/5
TrustpilotThe process of securing high quality…
The process of securing high quality new tenants was conducted quickly and efficiently and we were kept well informed of progress.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotGreat experience
My experience with the Bidwells letting team was great. They helped me a lot and were very friendly and professional. I strongly recommend them.
Thank you for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
