Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotFrustrating experience as a buyer
As a buyer, Seymours were difficult to deal with. They didn't show up for appointments we'd booked, and we got bounced around different points of contact, making it hard to get updates. Then when we did find a house with them, we were harassed for updates on an almost daily basis, despite it being their clients, the sellers, that were holding things up. Their various branches do not communicate with each other, as we were still getting bombarded by other branches with details about other houses after we had found ours - most of which did not meet our requirements in the slightest. It all felt quite unprofessional and frustrating, unfortunately.
Megan · 11 May 2023
Agent replied · 17 June 2024
Hi Megan, thanks for sharing your thoughts with us it's much appreciated. Sorry to hear that the experience didn't meet your expectations but please be assured that we will use it to review what we do and to make changes where we can.
★★★★★ 5/5
TrustpilotExcellent service.
From the first time I contacted the Guildford branch everyone I have spoken to has been friendly and really helpful.The advice given has been good and they always have time to discuss any concerns I may have.They had the house on the market quickly and accompanied all the viewings resulting in an acceptable offer in a very short time.I cannot fault the service that they have provided, and thank and highly recommend them.
Marise · 10 November 2023
Agent replied · 17 June 2024
Hi Marisa, thanks so much for the five stars and the lovely comments. It's been our pleasure to work with you.
★★★★★ 5/5
TrustpilotHouse Sale in Guildford
We sold our house in Guildford through Seymours. We had a couple of roadbumps along the way however at each stage we were given practical and sound advice by engaged and enthusiastic staff. The sales progression team especially stood out for us, actively managing the legal progression and getting us to a completion date with no problems.
Michael · 15 September 2024
Agent replied · 26 October 2024
Thank you, Michael, for your feedback. We're glad to hear that despite a few bumps along the way, the team was able to provide practical advice and guide you through to a smooth completion. It's great to know the sales progression team made such a positive difference in your experience.
★★★★★ 5/5
TrustpilotFiona was so lovely
Fiona was so lovely, very knowledgable about the properties she showed us and went above and beyond to try and find us a home. Highly recommended!
Benji · 5 October 2023
Agent replied · 17 June 2024
Thanks Benji, Its been a pleasure to help.
★★★★★ 1/5
TrustpilotIf I could I would not give any stars…
If I could I would not give any stars for Seymours in Godalming. The communication has been appalling and they do not value their customers. I would never use them again or recommend them. They appear to have a lack of understanding of what’s happening at every step in the chain when selling houses. Compared to other agents we have worked with there has been a lack of customer care and effort in concluding a sell.
Lisa · 10 August 2023
Agent replied · 17 June 2024
Hi Lisa, Your feedback is crucial to us, and we deeply regret that our communication and service did not meet your expectations. Please know that your concerns have been heard and taken seriously.We are committed to addressing these issues and improving our customer experience. We understand the importance of clear communication and valuing our customers throughout the process of selling houses. Your comments highlight areas that require immediate attention, and we are actively working to enhance our understanding of each step in the selling process.While we understand your decision not to use our services again or recommend us, we would like the opportunity to make things right. If you would be open to it, we would welcome the chance to discuss your experience further and learn from it. Our aim is to learn, grow, and ensure that all our customers receive the high level of care and dedication they deserve.Once again, we apologise for any frustration or inconvenience you have encountered. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to regain your trust in the future.
★★★★★ 5/5
TrustpilotSeymours in Knaphill
We have used Seymours in Knaphill a few times now. They are excellent! Very efficient, helpful & friendly - especially Simon & Jeff. We would highly recommend them.
Sue · 8 August 2023
Agent replied · 17 June 2024
It's always great to be recommended Sue and it's been our pleasure helping you on your journey.
★★★★★ 5/5
TrustpilotGreat Service From Seymours Blackwater
The Blackwater branch of Seymours were really helpful in the marketing of my property. They were really proactive, getting viewings lined up and co-ordinated, I usually received feedback within an hour and never had to chase them. When I had a question I received a reply by email or phone very quickly.The next time I require the services of an Estate Agent, Seymours will be the first company I call and I recommend them as the best Estate Agent I've had to deal with.
E21 · 5 April 2023
Agent replied · 17 June 2024
Great to hear such positive feedback thank you
★★★★★ 5/5
TrustpilotA pleasure to deal with
Seymours Woking were great to deal with when purchasing our new property. They were always available and special thanks to Clarissa Crowther who went above and beyond to meet our required timelines.
Korey · 3 April 2023
Agent replied · 17 June 2024
Love this - our Woking team are delighted to read such a great review.
★★★★★ 5/5
GoogleLeah was amazing in helping us find the perfect flat!
Charlie · 11 August 2024
Agent replied · 9 November 2024
Chaz, thank you so much for the positive review!
★★★★★ 4/5
TrustpilotA 12 year relationship
We worked with Seymours for over 10 years while renting our apartment, during which time they provided contract advice and assiduously collected our rent. When finalising our last tenancy (12 years) there was a slight glitch in the final reconciliation of accounts that was easily resolved because we had kept meticulous records. Susequently, Seymours found a buyer for our apartment, although their rcommended selling price for the property was somewhat above what was finally achieved. Maybe market changes got in the way!
Andrew · 21 March 2023
Agent replied · 17 June 2024
Thanks for leaving such great feedback Andrew
★★★★★ 1/5
TrustpilotSharp practice or incompetence - I wonder which?
If you are a seller please be wary of these agents. We were excellent buyers downsizing, not requiring a mortgage and with no chain beyond the people buying our house who wanted a quick move.We had viewed several houses with Seymours before seeing one online with their W Byfleet office that we liked the look of and in the exact area we wanted. When we contacted them we were told by a senior partner it had been completely withdrawn from the market - so we couldn’t view it - and we then discovered a short while later that it had gone ‘under offer’ to someone else. Frustrating when we weren’t even given the opportunity to view it and the vendor was never told someone else was very interested in their property. In other words Seymours were not acting in the vendors’ interest. I’m afraid this is common practice by agents who may for example, have ‘preferred buyers’ who are also selling with them or friendly developers as ‘favoured’ buyers. If you are a seller please find agents who will act ‘solely’ for you and not in their own interests. This has happened to us several times over the years when buying previously and I’m afraid there are too many agents out there willing to indulge in this type of sharp practice. If an agent behaves improperly and you cannot get redress, please be aware that it is always open to you to complain to Propertymark (who Seymours are a member of) or ultimately to the Ombudsman.
Alice · 17 March 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave a review, and believe we have spoken to you about the circumstances in person. After taking the property on the market to sell, the family informed us that they wouldn't be moving which is why all future viewings would be ceased, this wasn't a tactic or underhand practice as the owners made the decision not to move. The property was eventually sold off market to a buyer who insisted they wanted to pay a price significantly higher than the property was previously advertised for. Again, we're grateful for the feedback and wish you every success with your move.
★★★★★ 5/5
TrustpilotTom and his team at Seymour’s did a…
Tom and his team at Seymour’s did a great job in getting my house sale over the line in a difficult market. I would strongly recommend them.
Paul · 9 August 2023
Agent replied · 17 June 2024
Thanks Paul. A difficult market can be a successful one when you use people with the right experience and knowledge, often associated with a mature, long standing business. Thanks for using us and for taking the time to share your thoughts. Keep well.
★★★★★ 5/5
GoogleCharlie was very helpful.
Mike · 16 November 2025
★★★★★ 5/5
GoogleI bought a house in Camberley in 2003 then invested in a B-2-L in 2006, and have consequently had dealings with a number of local estate agents (five I believe) in both purchase and letting. Their service ran the gamut from comically hopeless to criminally negligent, but luckily, when my last tenants departed under a cloud and I was obliged to sack the agent, an acquaintance recommended Seymours, who due to past experience, I approached with some trepidation.
My fears were groundless, since both Oliver and Jordan were highly professional and impressive from the start, and when I had a change of plan and decided to sell rather than re-let, Adam and Tom were equally impressive and were highly competent when it came to dealing with the sale.
The offices are immaculate and everyone I dealt with left a positive impression on me, so I couldn’t recommend Seymours more highly or more confidently.
Rockysteady29 · 10 November 2020
★★★★★ 5/5
TrustpilotExcellent, Professional Service
I bought and sold my property in Guildford from Seymour's, with a 20 year gap in between! They gave me a realistic valuation and I subsequently accepted a fair offer. The management and staff were great; I received a weekly update and they acted with urgency on my queries and instructions. The office is in a convenient location in the centre of Guildford. Highly recommended.
Matthew · 22 March 2024
Agent replied · 17 June 2024
It's been a pleasure Matthew, and thanks for the comments. We've been in Guildford for 30 plus years now (although not the same location on the high street) and as we are a unique partner owned and run business, you'll often find the same friendly faces as when you did 20 years ago. Thanks again.
★★★★★ 1/5
TrustpilotWideboys and badly organized…
I found Seymours to be badly organized with endless mistakes, information lost, billing mistakes and staff with a bad attitude etc but worst of all is that I came to feel the people I was dealing with there were completely dishonest and fitted the untrustworthy "Estate Agent" stereotype exactly. Once you have been overcharged, misled, lied to then fobbed off by a wide boy "Director" who lies through his teeth and has a smart-alec answer for everything you come to realize what you are dealing with and that you have made a very serious mistake putting your trust in these people. It is a horrible realization. Wouldn't ever deal with these people again.
Pat · 4 March 2023
Agent replied · 17 June 2024
Dear Pat, thank you for such honest feedback, we would dearly like the opportunity to hear more about the issues you experienced and try to make things right where we can. Please can you email us at marketing@seymours-estates.co.uk
★★★★★ 5/5
TrustpilotI had no idea Estate Agents did so…
I had no idea Estate Agents did so much!We have just completed the sale of our property through Seymours in Knaphill and were very pleased with the excellent service they offered throughout the process.We honestly had no idea how much agents have to do to keep the chain together. They were the communication hub between us and our buyers and the buyers solicitor and everyone we dealt with was efficient and helpful and kept their eye on the exchange and completion dates the whole time.Thank you Seymours. We highly recommend!
Annie · 22 February 2023
Agent replied · 17 June 2024
We're glad to hear that you had an excellent experience selling your property through Seymours in Knaphill. We know that selling a property can be a complex and sometimes daunting process, which is why we work hard to make it as seamless and stress-free as possible for our clients. Our team takes pride in being the communication hub between all parties involved, and we're happy to hear that everyone you dealt with was efficient and helpful. Thank you for recommending us, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotGreat and strong understanding of the brief of our sales
When I first was looking for an estate agent, I called on 3 different companies. Seymours estate agents stood out straight away.First , the staff are so professional but they will also tell you things as they are.Second , their knowledge of the property market is second to none.Third, the marketing for the house was of a high quality and the photographer who came was reassuring and knew how to guide us , how to show the different rooms to their best appeal, he was patient and showing us the different pictures as he was taking them.Fourth , the premises of their offices are so reassuring , inviting, clean and they have a feel of slight luxury witch to me was reassuringOliver was the only one out of the 3 companies who understood the brief , the stressfulness of the situation.All the way through out the process , they were in contact with me, encouraging me , reassuring me, and even at the end of the process went out of their way , and the extra miles to conclude the sale. I definitely recommend them 200%
Nathalie · 21 February 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that our team at Seymours stood out to you from the start and were able to provide you with the professional and knowledgeable service that you were looking for. We pride ourselves on providing high-quality marketing for our clients' properties and are glad to hear that the photographer was able to guide you and showcase your property to its full potential.It's great to hear that Oliver and the team were able to understand your brief and support you throughout the process, providing encouragement and reassurance. We appreciate your recommendation and thank you for choosing Seymours to help with your property sale.
★★★★★ 5/5
TrustpilotI stared trying couldn’t have asked fr better serviceto sell my property…
I stared trying to sell my property with another agent - it was over priced and nothing happened.I went to Seymour’s, who gave me a more realistic valuation and good advice when the property still didn’t sell.Throughout the lengthy process of viewings and negotiation, the staff were proactive and kept me informed at all stages.
Tina · 1 September 2024
Agent replied · 17 June 2024
Thanks Tina. We've been in Ripley for over 30 years now and very much feel part of the neighbourhood, which we hope are proud to have us. It's been a pleasure to share your journey.
★★★★★ 5/5
TrustpilotSeymours Estate Agent
Seymours have above and beyond. The entire sales process to date has been excellent. From initial visit to accepting an offer we have been delighted with the professional and diligent actions of all members of the team that we have encountered.The brochure detailing our property was great and we had a series of viewings a soon as we went to market. We would thoroughly recommend Seymours.
Fred · 9 February 2024
Agent replied · 17 June 2024
That's great to hear Fred, thank you so much. We pay a lot of attention to marketing and we want to present all our properties in a way that reflect the the people who own them.
★★★★★ 5/5
GoogleI personally worked with Femi and Aaron, very attentive and honest! Been such a great help in finding a property, highly recommend!
Max · 10 November 2023
Agent replied · 9 November 2024
Max Davies-wild, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
★★★★★ 4/5
GoogleHaving initially chosen to sell our property with Seymours they struggled to organise many viewings for the property. Once a buyer was found though they worked tirelessly to get the sale through and ensure both legal teams were working in a timely fashion. Zoe in particular was extremely helpful throughout the process. She can have five stars but due to the lacklustre start to the process the company get 4.
Robert · 10 November 2023
Agent replied · 9 November 2024
Robert Parton, thank you so much for taking the time to write this review.
★★★★★ 5/5
TrustpilotStress free, yes, really
From a quite confusing beginning the end result of my buying a property is solely due to the help and diligence of the crew at Seymours, from salesman, mortgage broker and now customer care manager they have made what is reputably one of the most stressful things one can do to actually a very stress free experience, and for that I am eternally grateful
Toby · 8 March 2024
Agent replied · 17 June 2024
Stress, confusing - all key words associated with buying, renting and selling a home. It doesn't have to be that way. Thanks for using us Toby, its been a pleasure to work with you and share in your journey.
★★★★★ 5/5
TrustpilotI have found Seymour’s very…
I have found Seymour’s very professional and friendly. I like that they confirm everything on writing. They did not put pressure on me in anyway to view properties or when to decide when to put my property on the market with them. If the property I viewed did not fit my requirements they accepted my reasoning. I would recommend.
Christine · 6 June 2024
Agent replied · 17 June 2024
Thank you for your kind review Christine. We're glad to hear that you found our service professional and friendly. We appreciate your feedback about our communication and no-pressure approach. Your recommendation means a lot to us.
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