Trusted Agent profile · Camberley

Romans Camberley reviews

4.2

★★★★★ Great

1,820 reviews across 3 platforms

122 London Road, Camberley, GU15 3TJ

Romans's office in Camberley, at 122 London Road, is rated 4.2 out of 5 across 1,820 reviews on three platforms, including 386 Google reviews rated 4.6.

Google logo

4.6 / 5

386

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,432

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had a 6 month home check up by Jo Hunt.

Had a 6 month home check up by Jo Hunt.Jo shows exceptional professional experience and made me feel comfortable on the inspection. She is very friendly and helpful and suggested a few garden tips for my lovely lawn. I would like to thank Romans for sending Jo . See you again in 6 months. Adam watts

Adam · 26 January 2022

5/5

Google

Took away the stress . Thanks again for your hard work

Paul · 17 June 2023

Agent replied · 16 June 2024

Dear Paul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Kimberley has managed my propery with…

Kimberley has managed my propery with care and professionalism , great to work with.

Katie · 17 March 2023

Agent replied · 17 June 2024

Dear Katie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

AVOID ROMANS ALDERSHOT !

Rubbish experience dealing with Romans Aldershot Sales team TWICE now.Poor and incompetent serviceUnprofessional conductLack of decent work-ethicsNon-serious attitudeDiscrimination!!!AVOID ROMANS ALDERSHOT !

Customer · 21 June 2022

Agent replied · 17 June 2024

Dear Customer,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Romans Bristol

Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.

M · 21 January 2022

Agent replied · 17 June 2024

Dear M R,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great people to work with and buy from, helped our purchase be as stress free as it can be. Great support from Alfie on securing the property and from Alison on progressing the sale.

John · 18 June 2019

Agent replied · 16 June 2024

Hi John Many thanks for your review. We are very glad you were happy with the support and service you received and will pass your feedback onto Alfie, Alison and the team. We hope to be of service to you again in the future. Best wishes, Romans

5/5

Google

We rented through Romans recently, can't fault the service from the Camberley branch! Very helpful and accomodating, answered all our questions and contacted landlord quickly when we alterted them to issues in the property.

Ellen · 18 June 2019

Agent replied · 16 June 2024

Hi Ellen, we are so happy to read such a great review about The Romans Group and the team at Camberley, thank you for taking the time to provide us with your feedback. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland

5/5

Google

The service from Romans, especially from Shewughn McBeath, was amazing. Thank you for all time, you are so attention with us.

Maria · 17 June 2022

Agent replied · 16 June 2024

Dear Maria, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Trustpilot

Professional service

Professional service, notably from Ceri Evans and Kim Bone who are experienced and knowledgeable.

Richard · 12 March 2023

Agent replied · 17 June 2024

Dear Richard We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Trustpilot

We let our property through Romans…

We let our property through Romans reading branch and Kayleigh who deals with managing the tenancy is always very helpful and efficient

Andrea · 29 April 2022

Agent replied · 17 June 2024

Dear Andrea,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Ceri at Romans has been the best

Ceri at Romans has been the best! We love our little flat and she’s really helped It feel like Home! Any issues or questions and she’s there as quick as she can! THANK YOU CERI AND ROMANS!

Vicky · 16 November 2023

5/5

Trustpilot

Excellent service from Tomans Estate Agents Woodley

The fact that the dedicated agent at Romans, Leighton Richardson, was a pleasure to deal with and worked very hard on our behalf to bring the sale to a satisfactory conclusion. Thanks to all the team at Romans and in particular to Leighton.

John · 7 June 2023

1/5

Trustpilot

Terrible organisation

Terrible organisation, think about theirselves and not their customers. Always have an excuse why they cannot provide the correct service.

Chad · 22 July 2022

Agent replied · 17 June 2024

Dear Chad,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Abbey ViewEma Antalova assisted me to reestablish…

Ema Antalova assisted me to reestablish my vacant flat. Always responsive, efficient and gets things done. My best contact person at the Roman's Bath office.

Martin · 4 November 2021

Agent replied · 17 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

Really friendly

Really friendly, quick responses, and get a little moving pack when you pick up your keys!

Ella · 20 December 2022

Agent replied · 17 June 2024

Dear EllaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

First time renting on my own and the lettings team especially ( Sarah Hood & Amy Alison ) made the whole experience very easy.Staff very helpful and always willing to help.I Would recommend Romans to anyone

Mike · 18 June 2017

Agent replied · 16 June 2024

Mr Gray thank you for your feedback regarding your recent dealings with the Romans Camberley team. At Romans we pride ourselves on ensuring we are giving the best service possible. I know Sarah & Amy were very happy to see your feedback. Best wishes Richard O'Neill, Regional Lettings Director

5/5

Trustpilot

Thank you for everything that you have…

Thank you for everything that you have done for me its been really helpful with everything you have done

Adam · 18 August 2022

Agent replied · 17 June 2024

Dear Adam,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great estate agents for sale

We had the service we wanted from Romans from start to finish.

Rahul · 25 April 2023

Agent replied · 17 June 2024

Dear RahulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I find Kimberley Garcia Jones excellent…

I find Kimberley Garcia Jones excellent to deal with and have done for years.

Aidan · 20 February 2023

Agent replied · 17 June 2024

Dear AidanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans Estate Agents

Very happy with the recent property inspection carried out by Aston. Professionally undertaken and very pleasant to deal with.

Duncan · 15 August 2022

Agent replied · 17 June 2024

Dear Duncan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Really lovely guys

Really lovely guys, very friendly and nothing was too much trouble. Both Max and Matthew in the Sandhurst branch i can't recommend enough.

Lisa · 4 February 2022

Agent replied · 17 June 2024

Dear Lisa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Fantastic experience

Fantastic experience! Their service has been amazing! James, Sapphire and Stephanie are a credit to Romans!

Zenab · 6 December 2022

Agent replied · 17 June 2024

Dear ZenabCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Owner

I let a property through Romans for the last 26 years. The property was let on a fully managed basis. The service received has been good, knowledgeable and helpful with the last property manager Denise exceptional.

Simon · 16 November 2023

5/5

Trustpilot

Super efficient and professional

The apartment I have rented if managed by Isabella York. What a fantastic professional, super efficient, excellent communication skills and always accessible and helpful. What an asset to the Romans team!

Mazhar · 5 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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