Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave used for 5 years and have had a great service and great value, thank you to Dianne, Lauren Chantel and all the team.
Mike · 8 September 2024
Agent replied · 8 February 2025
Thank you for your kind review of our service and we hope to be assistance for years to come
★★★★★ 5/5
GoogleI would like to say a big Thank You to Ray for being so amazingly helpful with our property search these past few months. In particular, with the time taken to really understand exactly what I was looking for. Your assistance has been very much appreciated by us all and we shall definitely be in touch again in the near future. Thank you :) Jo B & family
Jo · 5 June 2019
Agent replied
Thank you Jo for your kind review and we hope to be of assistance in the future
★★★★★ 5/5
GoogleI can’t thank Ben Luckett from Martin and co enough for helping me with my apartment.
It’s hard enough moving without a pandemic so moving through the middle of one has been challenging but Ben has made it go very smoothly.
He’s been very responsive to all my emails and phone calls and extremely helpful.
I can’t recommend him enough.PositiveResponsiveness, Professionalism
Gary · 3 June 2021
Agent replied · 2 June 2024
Thank you Garry for your kind reveiw. Wishing you all the best and stay safe
★★★★★ 2/5
GoogleHaving worked with 4 different estate agents over the last 3 months I have to say Martin & Co stand out for being the worst, by an absolute mile.
We put a rental offer in and never heard back. We had to call every other day for about 3.5 weeks until they finally told us the property had been sold. Each phone call they promised to keep us in the loop. We would also turn up to their "shop" on the high street and it would be closed even though it was meant to be open. Multiple promises made and I must admit they obviously just didn't care. Would call and leave messages and they would never call back, would ask questions and never get a response. Just poor poor customer service (worst thing is I work in sales myself so I could read between the lines).
It might be different if you are looking to buy a property but if you are looking to rent don't bother using them.
Tyla · 12 March 2024
Agent replied · 24 February 2024
We sincerely apologise for the oversight and any inconvenience caused. We strive for clear communication and regret falling short of your expectations. Your feedback is invaluable for improving our service, and we've implemented measures to ensure prompt updates for all our clients. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in
★★★★★ 5/5
GoogleLouis was a great help. Made the process of finding a place incredibly easy and painless. Martin & Co use an app for the application process, which is simple and straight forward. You fill in your details, upload relevant documents and you’re good to go.
Lukas · 5 April 2023
Agent replied · 21 April 2023
Thank you Lucas for your kind received our service
★★★★★ 5/5
GoogleVery nice agents , helped us to get house very quickly , especially Louise was very helpful, he has guided us very nicely through step by step process.
Sonu · 3 August 2025
★★★★★ 5/5
GoogleI can’t thank Ben Luckett from Martin and co enough for helping me with my apartment. It’s hard enough moving without a pandemic so moving through the middle of one has been challenging but Ben has made it go very smoothly. He’s been very responsive to all my emails and phone calls and extremely helpful. I can’t recommend him enough.
Gary · 27 March 2021
Agent replied
Thank you Garry for your kind reveiw. Wishing you all the best and stay safe
★★★★★ 5/5
GoogleOur experience with Martin & Co was fantastic thanks to Giles & Liam, both of whom were very knowledgeable, responsive, friendly and polite. They were very helpful with all of my many queries and requests and really made the whole process very straight-forward and smooth. Big thanks to you both for all of your help!PositiveResponsiveness, Quality, Professionalism, Value
Robbie · 11 June 2021
Agent replied · 10 June 2024
Thank you Robbie and congratulations on your sale. Just the move now which I trust will go as smoothly. Thank you for your custom and kind reveiw. Regards, Giles
★★★★★ 5/5
GoogleBen from Martin and Co Camberley was extremely helpful and efficient from start to finish when processing our rental property.
Within less than a week we viewed the property, put a deposit down and moved in with all the reference checks and contracts complete. A great all round friendly and efficient service. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ellie · 3 June 2021
Agent replied · 2 June 2024
Thank you Ellie for your kind reveiw and we hope you enjoy your new home
★★★★★ 5/5
GoogleI have used Martin & Co, Camberley a couple of times - most recently for a flat purchase. I find the staff incredibly helpful, knowledgeable and easy to deal with. It is always easy to contact representatives and phone calls are returned! They go that extra mile to ensure things run smoothly and I would definitely use them again. Particularly commend Ray and Giles!
Tracey · 5 June 2019
Agent replied
many thanks Tracey for your kind review and congratulations on your recent transaction. Wishing you all the very best and we hope to be of service to you in the future
★★★★★ 5/5
GoogleMy experience with Martin & Co Camberley Lettings was fantastic. Specifically, we were assisted by Ben Luckett. He was able to secure a same day viewing for us on a Tuesday afternoon and Friday we had secured the same property. He was helpful and responsive, and helped us every step of the way. Would highly recommend!PositiveResponsiveness, Professionalism
Heather · 3 June 2021
Agent replied · 2 June 2024
Thank you Heather for your kind reveiw and we hope you enjoy your new home
★★★★★ 5/5
GoogleLiam was incredibly helpful with my application to view a property. He was great at always getting back to me via email, and he was happy to answer all of my questions. The viewing was very efficient and I received all the information I need. I've had a great experience with this firm so I highly recommend!
Sophie · 27 March 2020
Agent replied
Thank you Sophie for your kind review of our service and delighted to here of your experience
★★★★★ 5/5
GoogleThe service we had while trying to find a new home was brilliant from this branch. Particularly Ben Luckett did a great job of keeping in contact and replying very quick - almost always same day. The whole process was very smooth and made easy.PositiveResponsiveness, Professionalism
Liam · 28 May 2022
Agent replied · 27 May 2024
Thank you for taking the time to leave us a review. Delighted to hear of your experience with our office.
★★★★★ 5/5
GoogleLouis was very helpful in my search. All the questions that I had, he answered them very promptly and professionally. He went out of his way to negotiate with the landlord for me. Thanks to his help, I have found a suitable and affordable property. I would highly recommend Louis of Martin & Co.
Clare · 4 June 2020
Agent replied
Thank you Clare for your kind review and I am delighted we have sourced you a suitable property
★★★★★ 5/5
GoogleLiam was absolutely amazing. His communication was very professional and he was extremely helpful. He kept in regular contact and kept me up to date always. I would really recommend him and Martin & Co. Thank you so much for all of your help. My son and I are forever grateful.PositiveResponsiveness, Quality, Professionalism, Value
Megan · 27 May 2020
Agent replied · 26 May 2024
It has been our pleasure Megan and thank you for your kind review
★★★★★ 5/5
GoogleI cannot praise Jevon enough for the way he helped me. From the initial viewing to signing the tenancy agreement, he was always on hand to answer questions, assist in getting everything in place and make the whole process as stress free as he could. 100% service. Thank you.
Tina · 5 February 2025
Agent replied · 8 February 2025
Thank you Tina for your kind review of your experience with our service
★★★★★ 5/5
GoogleThanks Ray for a job well done.
A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner.
Irina and I was pleased with the way you kept me up to date with ongoing enquiries.
Very impressed all round.
Hassan and Irina
Chaudhary · 29 July 2019
Agent replied
Thank you Hassan and Irina for your kind review
★★★★★ 5/5
GoogleThanks Ray for a job well done. A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner. Irina and I was pleased with the way you kept me up to date with ongoing enquiries. Very impressed all round. Hassan and Irina
Hassan · 28 March 2019
Agent replied
Thank you Hassan and Irina for your kind review
★★★★★ 1/5
TrustpilotWould not recommend based on my experience.
I had a viewing arranged with this agency and confirmed by email, but when we arrived, no one turned up. It turned out that no viewing had actually been booked at all. It was a complete waste of our time, and nobody followed up afterwards. Overall, it felt very disappointing and very disrespectful. Zero star if possible.
Tommy · 22 October 2025
★★★★★ 5/5
GoogleThanks Ray for a job well done.
A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner.
Irina and I was pleased with the way you kept me up to date with ongoing enquiries.
Very impressed all round.
Hassan and Irina
Hassan · 1 March 2019
Agent replied
Thank you Hassan and Irina for your kind review
★★★★★ 1/5
GoogleAs you can see from the attached email, I was threatened by the director of the company for writing - what he sees as - a 'slanderous' review, and to take it down.
Slander is a false malicious statement in order to damage a reputation, but none of it was false. In order to be transparent, I am prepared to re-write my review with images as evidence of my issues if they are not resolved professionally and promptly by all parties involved.
Read the attached email and make the decision for yourself as to whether you want to deal with a company like this, regardless of your reason for engaging with them.
I moved out of a property almost 2 months ago and have still not received any formal communication about a check-out inventory and getting my deposit back, which was about £800. Now they are refusing to engage.
If necessary, I will proceed with, and provide evidence for, any formalities of mediation/claims/complaints via the appropriate channels including Citizens Advice, the Tenancy Deposit Scheme, and The Property Ombudsman if they fail to promptly resolve directly, amicably, and respectfully.
The final review is up to them decide by the actions.
J · 15 March 2021
★★★★★ 5/5
GoogleI highly recommend Martin & Co Camberley, I dealt with Ray / Giles who were very polite, very helpful and very approachable.
I would defiantly use them again and pass my experience on to others who are looking to rent/buy.
My experience with all the staff goes way beyond what I expected.
Thank you to all.
Penny · 5 June 2016
Agent replied
Thank you Penny for your kind review
★★★★★ 5/5
GoogleI highly recommend Martin & Co Camberley, I dealt with Ray / Giles who were very polite, very helpful and very approachable. I would defiantly use them again and pass my experience on to others who are looking to rent/buy. My experience with all the staff goes way beyond what I expected. Thank you to all.
Penny · 28 March 2016
Agent replied
Thank you Penny for your kind review
★★★★★ 5/5
GoogleRecently rented a property through Martin & Co, Camberley branch. We have been looked after by Liam from the first enquiries and viewings. Always professional, polite and good at getting back to you. I would recommend Liam and Martin & Co for your rental needs.PositiveResponsiveness, Professionalism
Stuart · 31 May 2021
Agent replied · 30 May 2024
Thank you Stuart for your kind reveiw and we hope you enjoy your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.