Trusted Agent profile · Camberley, Surrey

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Martin & Co Camberley reviews

★★★★★ Excellent

386 reviews across 3 platforms

7 High Street, Camberley, Surrey, GU15 3QU

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Martin & Co's office in Camberley, Surrey, at 7 High Street, is rated 4.6 out of 5 across 386 reviews on three platforms, including 358 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

358

Reviews on Google

This office

Facebook logo

4.6 / 5

11

Reviews on Facebook

This office

Trustpilot logo

17

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Camberley

We specialise in buying, selling and letting properties in Camberley and the surrounding areas of Bagshot, Frimley, Lightwater and Sandhurst, and have been providing advice, guidance and support to our customers since 2010. As the Owner and Managing Director of Martin & Co Camberley, Giles Mugford brings more than 16 years of industry experience as a landlord himself, with expert local knowledge. Giles and his team are passionate about finding the right property for the right people. Centrally located on Camberley High Street, Martin & Co has a reputation for providing an efficient and reliable service across both residential lettings and house sales. So whether you have a property for sale or you are looking for a house to rent, our team at Martin & Co Camberley is always on hand to find the best solution to suit your needs, please do get in touch.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

Have used for 5 years and have had a great service and great value, thank you to Dianne, Lauren Chantel and all the team.

Mike · 8 September 2024

Agent replied · 8 February 2025

Thank you for your kind review of our service and we hope to be assistance for years to come

5/5

Google

I would like to say a big Thank You to Ray for being so amazingly helpful with our property search these past few months. In particular, with the time taken to really understand exactly what I was looking for. Your assistance has been very much appreciated by us all and we shall definitely be in touch again in the near future. Thank you :) Jo B & family

Jo · 5 June 2019

Agent replied

Thank you Jo for your kind review and we hope to be of assistance in the future

5/5

Google

I can’t thank Ben Luckett from Martin and co enough for helping me with my apartment. It’s hard enough moving without a pandemic so moving through the middle of one has been challenging but Ben has made it go very smoothly. He’s been very responsive to all my emails and phone calls and extremely helpful. I can’t recommend him enough.PositiveResponsiveness, Professionalism

Gary · 3 June 2021

Agent replied · 2 June 2024

Thank you Garry for your kind reveiw. Wishing you all the best and stay safe

2/5

Google

Having worked with 4 different estate agents over the last 3 months I have to say Martin & Co stand out for being the worst, by an absolute mile. We put a rental offer in and never heard back. We had to call every other day for about 3.5 weeks until they finally told us the property had been sold. Each phone call they promised to keep us in the loop. We would also turn up to their "shop" on the high street and it would be closed even though it was meant to be open. Multiple promises made and I must admit they obviously just didn't care. Would call and leave messages and they would never call back, would ask questions and never get a response. Just poor poor customer service (worst thing is I work in sales myself so I could read between the lines). It might be different if you are looking to buy a property but if you are looking to rent don't bother using them.

Tyla · 12 March 2024

Agent replied · 24 February 2024

We sincerely apologise for the oversight and any inconvenience caused. We strive for clear communication and regret falling short of your expectations. Your feedback is invaluable for improving our service, and we've implemented measures to ensure prompt updates for all our clients. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in

5/5

Google

Louis was a great help. Made the process of finding a place incredibly easy and painless. Martin & Co use an app for the application process, which is simple and straight forward. You fill in your details, upload relevant documents and you’re good to go.

Lukas · 5 April 2023

Agent replied · 21 April 2023

Thank you Lucas for your kind received our service

5/5

Google

Very nice agents , helped us to get house very quickly , especially Louise was very helpful, he has guided us very nicely through step by step process.

Sonu · 3 August 2025

5/5

Google

I can’t thank Ben Luckett from Martin and co enough for helping me with my apartment. It’s hard enough moving without a pandemic so moving through the middle of one has been challenging but Ben has made it go very smoothly. He’s been very responsive to all my emails and phone calls and extremely helpful. I can’t recommend him enough.

Gary · 27 March 2021

Agent replied

Thank you Garry for your kind reveiw. Wishing you all the best and stay safe

5/5

Google

Our experience with Martin & Co was fantastic thanks to Giles & Liam, both of whom were very knowledgeable, responsive, friendly and polite. They were very helpful with all of my many queries and requests and really made the whole process very straight-forward and smooth. Big thanks to you both for all of your help!PositiveResponsiveness, Quality, Professionalism, Value

Robbie · 11 June 2021

Agent replied · 10 June 2024

Thank you Robbie and congratulations on your sale. Just the move now which I trust will go as smoothly. Thank you for your custom and kind reveiw. Regards, Giles

5/5

Google

Ben from Martin and Co Camberley was extremely helpful and efficient from start to finish when processing our rental property. Within less than a week we viewed the property, put a deposit down and moved in with all the reference checks and contracts complete. A great all round friendly and efficient service. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 3 June 2021

Agent replied · 2 June 2024

Thank you Ellie for your kind reveiw and we hope you enjoy your new home

5/5

Google

I have used Martin & Co, Camberley a couple of times - most recently for a flat purchase. I find the staff incredibly helpful, knowledgeable and easy to deal with. It is always easy to contact representatives and phone calls are returned! They go that extra mile to ensure things run smoothly and I would definitely use them again. Particularly commend Ray and Giles!

Tracey · 5 June 2019

Agent replied

many thanks Tracey for your kind review and congratulations on your recent transaction. Wishing you all the very best and we hope to be of service to you in the future

5/5

Google

My experience with Martin & Co Camberley Lettings was fantastic. Specifically, we were assisted by Ben Luckett. He was able to secure a same day viewing for us on a Tuesday afternoon and Friday we had secured the same property. He was helpful and responsive, and helped us every step of the way. Would highly recommend!PositiveResponsiveness, Professionalism

Heather · 3 June 2021

Agent replied · 2 June 2024

Thank you Heather for your kind reveiw and we hope you enjoy your new home

5/5

Google

Liam was incredibly helpful with my application to view a property. He was great at always getting back to me via email, and he was happy to answer all of my questions. The viewing was very efficient and I received all the information I need. I've had a great experience with this firm so I highly recommend!

Sophie · 27 March 2020

Agent replied

Thank you Sophie for your kind review of our service and delighted to here of your experience

5/5

Google

The service we had while trying to find a new home was brilliant from this branch. Particularly Ben Luckett did a great job of keeping in contact and replying very quick - almost always same day. The whole process was very smooth and made easy.PositiveResponsiveness, Professionalism

Liam · 28 May 2022

Agent replied · 27 May 2024

Thank you for taking the time to leave us a review. Delighted to hear of your experience with our office.

5/5

Google

Louis was very helpful in my search. All the questions that I had, he answered them very promptly and professionally. He went out of his way to negotiate with the landlord for me. Thanks to his help, I have found a suitable and affordable property. I would highly recommend Louis of Martin & Co.

Clare · 4 June 2020

Agent replied

Thank you Clare for your kind review and I am delighted we have sourced you a suitable property

5/5

Google

Liam was absolutely amazing. His communication was very professional and he was extremely helpful. He kept in regular contact and kept me up to date always. I would really recommend him and Martin & Co. Thank you so much for all of your help. My son and I are forever grateful.PositiveResponsiveness, Quality, Professionalism, Value

Megan · 27 May 2020

Agent replied · 26 May 2024

It has been our pleasure Megan and thank you for your kind review

5/5

Google

I cannot praise Jevon enough for the way he helped me. From the initial viewing to signing the tenancy agreement, he was always on hand to answer questions, assist in getting everything in place and make the whole process as stress free as he could. 100% service. Thank you.

Tina · 5 February 2025

Agent replied · 8 February 2025

Thank you Tina for your kind review of your experience with our service

5/5

Google

Thanks Ray for a job well done. A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner. Irina and I was pleased with the way you kept me up to date with ongoing enquiries. Very impressed all round. Hassan and Irina

Chaudhary · 29 July 2019

Agent replied

Thank you Hassan and Irina for your kind review

5/5

Google

Thanks Ray for a job well done. A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner. Irina and I was pleased with the way you kept me up to date with ongoing enquiries. Very impressed all round. Hassan and Irina

Hassan · 28 March 2019

Agent replied

Thank you Hassan and Irina for your kind review

1/5

Trustpilot

Would not recommend based on my experience.

I had a viewing arranged with this agency and confirmed by email, but when we arrived, no one turned up. It turned out that no viewing had actually been booked at all. It was a complete waste of our time, and nobody followed up afterwards. Overall, it felt very disappointing and very disrespectful. Zero star if possible.

Tommy · 22 October 2025

5/5

Google

Thanks Ray for a job well done. A first class professional service from Ray, all the team of Martin n Co Camberley. Everything done in a timely, efficient and thorough manner. Irina and I was pleased with the way you kept me up to date with ongoing enquiries. Very impressed all round. Hassan and Irina

Hassan · 1 March 2019

Agent replied

Thank you Hassan and Irina for your kind review

1/5

Google

As you can see from the attached email, I was threatened by the director of the company for writing - what he sees as - a 'slanderous' review, and to take it down. Slander is a false malicious statement in order to damage a reputation, but none of it was false. In order to be transparent, I am prepared to re-write my review with images as evidence of my issues if they are not resolved professionally and promptly by all parties involved. Read the attached email and make the decision for yourself as to whether you want to deal with a company like this, regardless of your reason for engaging with them. I moved out of a property almost 2 months ago and have still not received any formal communication about a check-out inventory and getting my deposit back, which was about £800. Now they are refusing to engage. If necessary, I will proceed with, and provide evidence for, any formalities of mediation/claims/complaints via the appropriate channels including Citizens Advice, the Tenancy Deposit Scheme, and The Property Ombudsman if they fail to promptly resolve directly, amicably, and respectfully. The final review is up to them decide by the actions.

J · 15 March 2021

5/5

Google

I highly recommend Martin & Co Camberley, I dealt with Ray / Giles who were very polite, very helpful and very approachable. I would defiantly use them again and pass my experience on to others who are looking to rent/buy. My experience with all the staff goes way beyond what I expected. Thank you to all.

Penny · 5 June 2016

Agent replied

Thank you Penny for your kind review

5/5

Google

I highly recommend Martin & Co Camberley, I dealt with Ray / Giles who were very polite, very helpful and very approachable. I would defiantly use them again and pass my experience on to others who are looking to rent/buy. My experience with all the staff goes way beyond what I expected. Thank you to all.

Penny · 28 March 2016

Agent replied

Thank you Penny for your kind review

5/5

Google

Recently rented a property through Martin & Co, Camberley branch. We have been looked after by Liam from the first enquiries and viewings. Always professional, polite and good at getting back to you. I would recommend Liam and Martin & Co for your rental needs.PositiveResponsiveness, Professionalism

Stuart · 31 May 2021

Agent replied · 30 May 2024

Thank you Stuart for your kind reveiw and we hope you enjoy your new home

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Questions about Martin & Co Camberley

How many reviews does Martin & Co Camberley have?

Martin & Co's Camberley office has 386 reviews across three platforms: 358 on Google, 11 on Facebook, 17 on Trustpilot.

What is Martin & Co Camberley's rating?

Martin & Co Camberley is rated 4.6 out of 5 across all 386 reviews, and 4.6 out of 5 on Google from 358 reviews.

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Camberley won Gold.

Where is Martin & Co's Camberley office?

Martin & Co Camberley, 7 High Street, Camberley, Surrey, GU15 3QU.

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