Every review we hold for the Camberley office, from every platform, shown as written. First names only.
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5/5
GoogleWhen I set out to relocate back in November 2018 I already knew of the tedious task I had ahead. A million and one phone calls from estate agents whilst at work, questions and answers to a new estate agent every single time I enquired on a property. Fishing me into viewing everything and anything, even when told I was not interested.. Although I knew I had to relocate, I avoided pretty much all contact and gave up in the end with estate agents as no one ever got back to me with properties that suited my needs, which was vital. However, with a very patient, professional and empathetic Raymond Veljkovic I finally found a property I was looking for (and an estate agent I was happy to do business with). Raymond viewed a property with me back in January initially and probably gathered I had needs/wants back then. He kept in touch but not in a way where I felt bothered and hounded by his calls, emails (as I had been previously by others). Only ever with good properties and helpful advice. Ray also took matters into his own hands when my situation and budget changed and suggested alternative methods of deposit schemes and without this advice, I would still be unhappy living in a property which was no longer suitable for me. I would like to commend Ray for his fantastic customer service and professionalism from start to finish. Something so stressful for me personally has been made very easy and smooth sailing straight through. Having worked in a sales environment for just under 3 years, I am aware of how people are often quick to complain but not quick enough to applaud excellent service. Ray Veljkovic is a credit to Martin Co and Camberely and I will be recommending the business, Ray in particular to my work colleagues and friends around me. Thank you for all your hard work and patience, I will without doubt come to you again in the future on my next property hunt. Holly Yeomans.
Holly Β· 28 March 2019
Agent replied
Thank you Holly for your wonderful review and sharing your experience, We are all delighted to be of service to you and to have found you a suitable property
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5/5
GoogleNot your 'typical agent'
Right from when Ray came out to value our property I realised that Martin & Co were different to the others. There was no pressure and no 'sales pitch'. We got full asking price for our property and Ray was accessible by phone and email whenever I needed help but if he wasn't, Giles stepped in. Always someone on the end of the phone and a good honest agency to deal with. Would happily recommend.
Hayleigh Β· 5 June 2019
Agent replied
Thank you Hayleigh for your kind review. Congratulations on your move and wishing you and your family all the very best for the future. Please do not hesitate to contact us should we be of assistance in the future
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5/5
GoogleI am looking to rent my flat via this agent and I have been so impressed. I've worked with Giles and Ray so far and they have been reassuring, friendly and most of all experienced in a field I know nothing about. It is nerve wracking, offering my home and investment for strangers to occupy, but Giles and Ray have been doing this for years and with their help, I feel much more confident. I really recommend this company.
Louise Β· 21 May 2019
Agent replied
Thank you Louise for your kind review and your custom
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5/5
GoogleI would like to say a massive thank you to letting me and my family our new property.I renting second time from them and can't recommended any better agent in town.They are up to date in everything, the paperwork ,emails went smoothly around a couple of days...answer questions, phone calls all the time.Louis was my agent this time,he is very kind and confident, knows his stuff!Highly recommended Martin&Co ,Camberley if you need to rent or buy!Top class :))
A Β· 14 October 2019
Agent replied
THank you Zoltan for your kind review and enjoy your new home
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5/5
GoogleNot your 'typical agent' Right from when Ray came out to value our property I realised that Martin & Co were different to the others. There was no pressure and no 'sales pitch'. We got full asking price for our property and Ray was accessible by phone and email whenever I needed help but if he wasn't, Giles stepped in. Always someone on the end of the phone and a good honest agency to deal with. Would happily recommend.
Hayleigh Β· 28 March 2019
Agent replied
Thank you Hayleigh for your kind review. Congratulations on your move and wishing you and your family all the very best for the future. Please do not hesitate to contact us should we be of assistance in the future
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5/5
GoogleReally happy with the service that was provided from Ray who saw us on sunday to see 2 hmo houses. Coming out off work to show us around and help us meant a lot and was really appreciated. Unfortunate that me and my partner are not deciding on the houses shown but was definitely a difficult choice as I can tell that Martin and co manage well and look after their tenants. Thanks Ray for meeting us and helping us view these 2 houses on your day off!!
Evan Β· 2 June 2018
Agent replied
Thank you Evan for your kind review and wishing you all the very best
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1/5
GoogleThis company are so unprofessional it is unreal.
From the first time I spoke to Giles and he told me that he was going to give me "discount" on the fees so they were cheaper than another estate agents, so we would rent the property through them. Turns out there wasn't a discount and we ended up paying more than the other estate agents.
Every year we had a renewal with them they made endless mistakes in the contract... Things as simple as our names. And their renewal fees! What a joke, how someone can charge so much for them to send you an email is beyond me. "Admin" charges, when your admin can't even get the document right.
When we came to leaving the property they sent us emails meant for our landlord discussing how much they "suggested" we paid to leave.
And now we keep receiving emails intended for landlords or tenants with addresses, amounts of money etc on them, apparently it doesn't matter if you let them know of their error because they will continue to send them.
Gemma Β· 5 May 2017
Agent replied
Thank you Gemma for your review and feedback. Apologies for your experience which we will be looking into. Wishing you all the best for the future
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1/5
GoogleThis company are so unprofessional it is unreal. From the first time I spoke to Giles and he told me that he was going to give me "discount" on the fees so they were cheaper than another estate agents, so we would rent the property through them. Turns out there wasn't a discount and we ended up paying more than the other estate agents. Every year we had a renewal with them they made endless mistakes in the contract... Things as simple as our names. And their renewal fees! What a joke, how someone can charge so much for them to send you an email is beyond me. "Admin" charges, when your admin can't even get the document right. When we came to leaving the property they sent us emails meant for our landlord discussing how much they "suggested" we paid to leave. And now we keep receiving emails intended for landlords or tenants with addresses, amounts of money etc on them, apparently it doesn't matter if you let them know of their error because they will continue to send them.
Gemma Β· 28 March 2017
Agent replied
Thank you Gemma for your review and feedback. Apologies for your experience which we will be looking into. Wishing you all the best for the future
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5/5
GoogleWould highly recommend Martins and Co
to anyone that is looking to either buy or rent a property , I found Louis, Lauren and their team to be extremely professional from beginning to end , Louis went above and beyond to assist us with our rental process - they are simply the best around π€© β¦
Lynda Β· 4 April 2023
Agent replied Β· 21 April 2023
Thank you Lynda for your kind received our service. We are delighted to hear of youβre positive experience.
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5/5
GoogleMartin and Co camberley, especially Ben Luckett have been so helpful with helping me and my partner look for a property. We needed to move ASAP as due a baby next month and Ben responded so quickly to any emails and calls, with updates that I had asked for. Very professional showing us around our new property and just a real star overall!PositiveProfessionalism
Sophie Β· 28 May 2022
Agent replied Β· 27 May 2024
Thank you Sophie for your kind reveiw. We hope that we can contiue to be of service to you
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5/5
GoogleMy family were looked after by Jevon at Martin & Co Camberley, who made the experience for us finding a new letting property so easy. He was there to answer all of my questions that I asked him and did not mind how many I asked. He was always in contact with myself letting me know the next steps, so I was always up to date with what was happening. Very helpful during his communication and made the process for us so smooth whilst offering good advice. Would definitely recommend!
Abbie Β· 9 August 2024
Agent replied Β· 2 August 2024
Thank you Abbie for your kind review of our service.
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5/5
GoogleI dealt with Liam throughout my whole experience when dealing with Martin and Co and there was nothing more he could have done for me. Viewings on a Sunday and past his working hours in the week which is really rare to find with other agents. He was a real star and a pleasure to deal with! I would 100% recommend friends and colleagues to use Liam from Martin and Co.
Mr Β· 3 September 2020
Agent replied
Thank you Mr Morgan for your kind review and it has been our pleasure to assist you with your move
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5/5
GoogleI have to say that Liam and his team at Martin&Co were and are very helpfull, eager to find solution for the obstacles that are in your way. We were contacted several times abroad, explaining to us every possible solution , until finnaly the deal was completed. I'm very satisfied with the outcome, and now actually , we are in our flat enjoying our new home. Thank you so much.. Cheers
Zoran Β· 4 July 2020
Agent replied Β· 3 July 2024
Thank you for your kind review
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5/5
GoogleI have to say that Liam and his team at Martin&Co were and are very helpfull, eager to find solution for the obstacles that are in your way. We were contacted several times abroad, explaining to us every possible solution , until finnaly the deal was completed. I'm very satisfied with the outcome, and now actually , we are in our flat enjoying our new home. Thank you so much.. Cheers
Zoran Β· 20 May 2020
Agent replied
Thank you for your kind review
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5/5
GoogleGreat people. Service was top notch. They took all they stress out of moving.
Heather Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you Heather for your kind review
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5/5
GoogleI dealt with Jevon during my dealings with Martin & Co.
I canβt recommend Jevon enoughβ¦.courteous, punctual and very professional. He helped me through the whole letting process, keeping up to date the whole way through.
Highly recommended.
Giancarlo Β· 7 March 2024
Agent replied Β· 24 February 2024
Thank you for your kind review of your experience with our office.
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5/5
GoogleI have to say that Liam and his team at Martin&Co were and are very helpfull, eager to find solution for the obstacles that are in your way. We were contacted several times abroad, explaining to us every possible solution , until finnaly the deal was completed. I'm very satisfied with the outcome, and now actually , we are in our flat enjoying our new home. Thank you so much.. Cheers
A Β· 18 November 2019
Agent replied
Thank you for your kind review
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5/5
GoogleDealt with Martin's Camberley branch renting my house out outstanding service will go back again Mr deebank
Tina Β· 22 May 2026
Agent replied Β· 22 August 2026
Thank you for your kind review and we as always are delighted to be of service to you
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5/5
TrustpilotExtremely helpful and efficient
The staff at Martins were extremely helpful when we were looking to buy to let. They gave excellent advice that has proved to be correct in the years since. They even managed to start the let on the day of completion of purchase! They are very thorough and prompt in maintenance of the property and employ contractors whose charges are very reasonable and work of good quality. I am happy to recommend them.
David Β· 27 June 2018
Agent replied Β· 7 July 2025
Thank you for your review David and your custom
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5/5
GoogleLouis Mundy at Camberley branch is just the most helpful kindest person ...what took a long long process with both solicitors he helped all the time to try push things through - well done Louis and thanks for all your help... we made it!
Martina Β· 22 June 2026
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5/5
GoogleWe are first time buyers and had an amazing experience with Martin & Co Camberley. Liam was so welcoming every time we viewed the property, we never felt rushed and he was always very polite and friendly. Giles helped us throughout the sale process, he always answered his phone immediately, we felt supported every step of the process. We would highly recommend them!PositiveResponsiveness, Professionalism
Taina Β· 25 June 2021
Agent replied Β· 24 June 2024
Thank you Taina for your kind reveiw and we are delighted with your experience. So happy that your purchase completed successfully and it has been our pleasure to be of service to you. Wishing you both every happiness in your new home
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1/5
GoogleShocking customer service, poor communication, terrible experience with this company. We viewed a property on Friday 19th, made an offer on the property via email to the member of staff that showed us the property that afternoon, have been calling since and he has not bothered to return a single call of ours, even worse we have now gone on to the listing today 23rd and it has been let elsewhere, still no acknowledgment or response of anything from the member of staff there, even his own colleagues didn't understand why he was not returning our calls or communicating with us, very unprofessional. Very disappointed with the service provided by Martin & Co Camberley.
Lewis Β· 11 May 2024
Agent replied Β· 11 May 2024
Thank you for your review. We are very disappointed to hear of your experience and this is being investigated by the director. He will personally come back to you once the details have been reviewed. We hope that we still may be of service to you and redeem ourselves from your current experience
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5/5
GoogleSo far the best! So lucky we found this agent. He did his best to find us a lovely place. We have a dog and is always a struggle. Most agents don't even bother to speak to the landlords if they think they won't allow dogs but he did not give up on us. We're loving this place and location and we'll definitely recommend them. Thank you Raymond Veljkovic.
Catarina Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you Catarina for your kind review and we are delighted you are enjoying your new home.
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5/5
GoogleAs a newcomer to the UK, Martin and Co. helped us a lot, especially Ben Lucket, the agent that was in contact with us. He made the renting experience so much easier for my fiancee and I, I just donβt have any words.Β Really nice guy, straightforward, helpful, great guy overall.Β We are really happy that we went with Martin and Co.PositiveResponsiveness, Quality, Professionalism
David Β· 14 January 2021
Agent replied
Thank you David for your kind reveiw - it has been our pleasure to be of service and wishing you all the best. Stay safe and well
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.