Gascoigne Pees Camberley reviews

★★★★★ 5/5

Google

Hannah was positive and helpful.

Beck · 15 June 2019

★★★★★ 5/5

Google

Having spoken to many agents, the Lettings team have by far been the most helpful. Looking for properties is a very stressful process and to have people who care and take an actual interest in your needs is a breath of fresh air. Thank you!

Jessica · 14 June 2021

★★★★★ 1/5

Trustpilot

Communication was poorly, and the description of the property wasn't correct

The description of the property didn't mention no children at all, it even said that those with children it had schools nearby, I think the communication was very poor, and should be stated in the description no children to avoid waste of time.

Marta · 29 May 2024

★★★★★ 5/5

Google

Carson & Co have been excellent! My partner and I have recently exchanged contracts on a property we found via Carson & Co and we're very happy with the service we received from them. Martin in particular has been extremely helpful with …

Sophie · 16 April 2021

★★★★★ 1/5

Trustpilot

Untrustworthy, liars and horrible customer service

They would lie and say anything to get you to sign the dotted line(basingstoke office) , they claimed the property was managed by them but once I ran into my 1st issue in a few days they refuse to do anything. Absolutely disgusting, steer clear of them

Joshua · 16 February 2024

★★★★★ 5/5

Google

Very pleased with the service provided by Carsons being very professional. Melanie in particular was never afraid to call whether to deliver good or bad news and she helped steer us through a very stressful move. She delivered a master …

Lucieandella · 16 April 2021

★★★★★ 5/5

Google

I'm currently in the process of renting out my first property, the team at the Camberley branch have been more than helpful. Very pleased with the service i have received so far, will be continuing this process with Carsons and Co for sure.

Marc · 14 June 2020

★★★★★ 5/5

Trustpilot

Ben was a miracle worker.

Ben managed to find us a flat and do all the paperwork from start to finish in 3 days. He did an amazing job for us and saved us from being homeless. He was incredibly responsive and always had time for my little questions. thank you so much for everything

Emma · 30 August 2023

★★★★★ 1/5

Google

TENANTS - AVOID AT ALL COSTS!! Carsons are terrible at customer service, they took 20 days to answer a complaint which was regarding them trying to charge us over 1000 pounds to vacate our rental. I have spent many hours backwards and forwards trying to resolve so many issues, I would never rent off Carsons ever again, even if it was free because I'm sure they will find one way to charge me for that! Avoid!

Jess · 16 June 2015

★★★★★ 5/5

Google

Mel did a great job progressing the sale with out her help it might not have happened

Ken · 16 April 2023

★★★★★ 5/5

Google

We dealt with the manager Debbie and found her to be really responsive, helpful and supportive during our purchase, I’d highly recommend her and her team.

Melissa · 16 April 2022

★★★★★ 5/5

Trustpilot

Outstanding Service

Harj, the Lettings Manager, is an outstanding member of staff who went out of his way to help me during a particularly difficult and challenging period.

Ali · 3 August 2024

★★★★★ 1/5

Trustpilot

Worst Service

They will contact you every minute till they complete the agreement later they don't even complete what they have promised to do. After sales service is hopeless and unprofessional. Never recommend

Gazally · 24 April 2024

★★★★★ 1/5

Trustpilot

Unable to get deposit back!

This is a nightmare situation, if l could give zero stars l would. My ex partner died in his flat, been trying for months to get my deposit back from them, ring ring, speak to people and nothing happens. Now writing letters, will go all the way. Awful customer service.

Sally · 10 September 2022

★★★★★ 5/5

Google

Brilliant service from all aspects of the Carson's business. Serena and Tim as well as all their colleagues were exceptionally helpful with questions and queries. Would definitely recommend and use again.

John · 28 December 2019

★★★★★ 5/5

Google

Excellent service throughout, specifically speed & quality of advertising, number of quality viewings, I was kept informed throughout the process, and given good advice regarding selling price, I would use them again.

Paul · 15 June 2019

★★★★★ 5/5

Google

Kimberley & Hannah have been amazing! A real credit to the company, have always been informative and helpful during my time with Carsons. Highly recommended!

Akeela · 14 June 2021

★★★★★ 1/5

Trustpilot

Nothing is not enough trouble.

Nothing is not enough trouble to Gascoige Pees they positively revel in finding problems. From day one to the end of the tenancy. They contract out various services so they can always distance themselves and deflect blame. They even refunded the tenant his deposit despite damage to the flat costing over £1,000 to rectify.

David · 10 December 2021

★★★★★ 5/5

Google

Brilliant service from all aspects of the Carson's business. Serena and Tim as well as all their colleagues were exceptionally helpful with questions and queries. Would definitely recommend and use again.

John · 15 June 2019

★★★★★ 5/5

Trustpilot

Rental advice and support

Thank you for turning my rental property around so quickly. Great effort and support through the whole process. Always avaliable for questions and never too busy to reply. Would highly recommend them for any landlords.

Dean · 18 October 2023

★★★★★ 5/5

Google

Very professional. Good local knowledge and not too pushy.

Neil · 16 April 2023

★★★★★ 5/5

Google

Excellent Great fast service provided by one of the staff called Leigh Fountain at Carson & Co Camberley!PositiveResponsiveness, Quality, Professionalism, Value

Tariq · 14 June 2021

★★★★★ 1/5

Trustpilot

Unable to get deposit back

Hi All, Please very careful considerate rental any property in this letting agent unless they improved service. We had completed all professional clean after end of tenancy however the letting agent and management company refused to return all deposit amounts.

T · 21 February 2023

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.

Laurence · 23 November 2021