Trusted Agent profile Β· Camberley, Surrey

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Chancellors Camberley reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

573 reviews across 2 platforms

26 High Street, Camberley, Surrey, GU15 3RS

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Chancellors's office in Camberley, Surrey, at 26 High Street, is rated 4.0 out of 5 across 573 reviews on two platforms, including 177 Google reviews rated 4.4.

Google logo

4.4 / 5

177

Reviews on Google

This office

Facebook logo

3.8 / 5

396

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

Demi and Pierce have been very helpful in helping me with my property search and securing an offer on a property.

Amy Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your wonderful feedback, Amy! We're thrilled to hear that Demi and Pierce were able to assist you effectively in your property search. At Chancellors - Camberley Estate Agents, we strive to provide the best service … More

1/5

Google

Terrible experience. We inquired about a property that had been on the market for over six months. Aaron claimed it was 'unavailable' only at the very end of our conversation, but this was untrue, I had confirmed with his colleague just two days earlier that it was available. It seemed like a tactic to push other suggestions or their financial services. Dishonest and unprofessional, very disappointing.

Olga Β· 7 January 2025

Agent replied Β· 8 January 2025

Hello Olga, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.

5/5

Google

Dexter was diligent at checking in before the appointment to sure everything was fine, which was anice touch. He knew his property very well which, surprisingly isn't always the case. He was polite and non-pushy. Overall he delivered a good service.

David Β· 23 September 2023

Agent replied Β· 30 September 2023

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Shared a couple of hours being shown properties with Enzo from Chancellors, Enzo was polite, helpful and great to deal with.

Amanda Β· 23 September 2024

Agent replied Β· 23 October 2024

Hi Amanda, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I would highly recommend using Chancellors and had a very professional customer service experience with Melissa Hill. Melissa was attentive and resourceful when looking to help me as a first time buyer and I knew I was in good hands throughout under her stewardship. Great experience and would recommend to friends and family.

Paul Β· 15 June 2022

Agent replied

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

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Hellen Β· 9 December 2022

5/5

Facebook

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Nonhle Β· 16 October 2022

5/5

Facebook

I have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.

Harry Β· 3 November 2019

Agent replied

Thank you mate! Happy to help ????

5/5

Google

The Team at Chancellors Camberley branch have been exceptional.Demi’s vivacious character and passion for selling houses is apparent from the start. She has the energy that is needed to get things started. Kicking things off with an …

Paula Β· 13 September 2025

Agent replied Β· 12 September 2025

Thank you Paula for giving our Chancellors - Camberley Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

1/5

Google

JUST MOVED INTO FROGMORE PARK DRIVE ON THE 12TH FEB. FROM INITIAL CONTACT TO MAKING OFFER WAS HORRIBLE EXPERIENCE. …

Harry Β· 22 February 2026

Agent replied Β· 13 April 2026

Hello Harry, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.

5/5

Google

Ellie Glynn is an asset to your business. Super helpful even when there is no real incentive for her to be as i was enquiring on properties out her area. Still helped me after a bad experience with another branch! Thanks Ellie πŸ€— …

Daniel Β· 10 February 2023

Agent replied

Thank you Daniel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.

5/5

Google

Mateo has been very professional in his dealings with our account. He put us at ease with the sale and negotiated perfectly with our buyers. He also dealt well with initially having to give us bad news. So huge Kudos to him.

Nicola Β· 26 March 2023

Agent replied

Thank you Nicola for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I don’t usually leave reviews, but I felt compelled to write one about the amazing customer service we received when dealing with Danielle Sheperd over the last six years. Danielle goes above and beyond for her vendors and prospective buyers. I always felt confident during the process as she had everything in hand. I never felt like I needed to worry as she is extremely capable and brilliant at her job. She is a credit to her company, who need more employees with the same attitude and customer care skills as Danielle ⭐️

Gaynor Β· 4 November 2023

Agent replied Β· 25 November 2023

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

They completely ruined the house buying experience for us!! They didn't manage the seller well and couldn't get required information from seller for almost 10 months after the offer was accepted. The most annoying part was they would not update us, would never answer their phone, if luckily we get through to them they would promise to update us and never call back. Totally unprofessional. Wasted so much of our time and money!

Aroon Β· 20 February 2024

Agent replied Β· 21 March 2024

Hello Aroon, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

Amy Griffin has been really lovely and helpful in finding a lovely property for me to call home. I had a great experience right from the start and she has been able to accommodate all my needs.

Stephany Β· 26 February 2023

Agent replied

Thank you for leaving us this great review Stephany, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Facebook

To start on a high, the estate agent actually was very helpful. Answered any questions I had and was very kind. The issues started with communication. I was given a sales progressor who failed to give thorough updates and when they did, they were weeks after my solicitor gave me one. When I communicated this to them, they got very defensive, deflected and I was passed onto another sales progressor. No accountability taken. Again, same happened with the new progressor, slow/no updates, but I just cracked on and waited (almost pulled out at this point as I was now on the 5th month of waiting and the thought of them gaining commission on such an awful service really annoyed me). Completion day then came around, a day that is supposed to be so exciting and luckily was but only due to the people I was with. CHANCELLORS DIDN'T EVEN KNOW WHO I WAS OR THAT I WAS THERE TO COLLECT THE KEYS. They didn't even know about the property even though it was their listing! They turned me away and I had to wait 6 hours until my solicitor gave me the go ahead to try and collect the keys again. I came back and was pretty annoyed (rightly so) and the person who gave me the keys tried to justify the situation by telling me how bad their experience was when they first bought a property?! I literally couldn't be arsed at that point. When I finally did collect the keys, someone was still vacant in the property! Luckily they were very kind but I didn't think it was very appropriate.

Rachel Β· 23 July 2023

Agent replied Β· 29 July 2023

Hi Rachel, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Dexter from Chancellors was a pleasure to work with. He was detailed, outlining both the benefits of the property as well as any drawbacks and how to address them. He talked about his own renovation and home-buying experiences. He was happy to schedule a second viewing for us at short notice and was quite understanding when the tradesman I had invited for a quote was nearly half an hour late. He also provided us with helpful advice for making an offer and kept us regularly informed. Overall, a solid five-star service from Dexter and Chancellors’ team.

S Β· 1 July 2023

Agent replied Β· 29 July 2023

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief!Robyn Hollingworth.

Robyn Β· 12 March 2021

Agent replied

Thank you Robyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Facebook

Most of their properties listed on right move have already been sold. So when you phone up to enquire about it it's an utterly pointless conversation. They will tell you the reason for this is their policy is to continue to market the property until exchange of contracts should the sale fall through. No other estate agents I know of does this. I think the real reason is so that when you phone in to enquire about a property that's been sold this then gives them a sales lead.

Nick Β· 7 June 2023

Agent replied Β· 24 June 2023

Hello Nick, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.uk so we can investigate further. Many thanks.

5/5

Facebook

Myself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!

Sophie Β· 31 October 2019

Agent replied

Well done Franki

5/5

Facebook

I have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient. Ben Dodds was also very helpful. Thanks to you both.

John Β· 5 October 2017

Agent replied

Thank you Mr Rahim for your lovely review. I am so glad I could help get you moved in so quickly.

5/5

Facebook

Elizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.

Carole Β· 6 October 2020

Agent replied

Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Would definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!

Alexander Β· 9 August 2019

Agent replied

Thank you so muchπŸ™‚

5/5

Facebook

Just a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey. Caryl Jones

Caryl Β· 17 July 2019

Agent replied

Thank you very much!!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Camberley

How many reviews does Chancellors Camberley have?

Chancellors's Camberley office has 573 reviews across two platforms: 177 on Google, 396 on Facebook (across the whole business).

What is Chancellors Camberley's rating?

Chancellors Camberley is rated 4.0 out of 5 across all 573 reviews, and 4.4 out of 5 on Google from 177 reviews.

Where is Chancellors's Camberley office?

Chancellors Camberley, 26 High Street, Camberley, Surrey, GU15 3RS.

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