Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot5* Service
From the second Fran visited my house to do the valuation the service received was nothing but fantastic! The communication was on point throughout, Megan, Catherine & Jenna were amazing and I thank you all for everything you did in supporting us selling our first house. 5* service highly recommended
Cara · 14 May 2024
Agent replied · 22 November 2024
Thanks for the wonderful review! We wish you all the very best moving forward and hope you love your new home! best wishes from all at Ryder and Dutton heywood Branch
★★★★★ 5/5
Trustpilot5 star....fantastic company to assist with a house sale
Can't recommend this company highly enough...this is the 3rd time I've dealt with them now and everytime it just gets easier. A real smooth house sale with constant updates, communication was fantastic and very prompt to reply to any questions. Leon and Graham were superb. Very professional! A massive thank you for all your help.
Emma · 1 February 2024
Agent replied · 22 November 2024
Thank you Emma for your 5* Review! It was great dealing with you again throughout the sale and we looking forward to seeing you again soon.
★★★★★ 5/5
TrustpilotAll the team were friendly and…
All the team were friendly and efficient particularly Jenny Boyle who was very patient with my constant queries!
Frances · 16 May 2026
★★★★★ 5/5
TrustpilotVery helpful service
Very helpful service, Amy was great she talked me through everything and kept me updated throughout the entire process. Being a first time buyer she was always available to give me a helping hand with things I didn’t understand and never once made me feel like an inconvenience.Super happy with the service.
Carlie · 26 March 2024
Agent replied · 22 November 2024
Thank you for taking the time to leave us a review - enjoy your new home!
★★★★★ 5/5
TrustpilotJade
Jade, Michaela and Ammaarah were all fantastic throughout our purchase. Their customer service and care were second to none. It's because of this that we will absolutely be using Ryder and Dutton for future property sales.
Catherine · 20 December 2024
Agent replied · 26 December 2024
We're so pleased to hear about your positive experience with Jade, Michaela, and Ammaarah. It's wonderful to know that their dedication to providing exceptional customer service made such a positive impact on your experience. We're grateful for your kind words and we look forward to welcoming you back in the future.
★★★★★ 5/5
TrustpilotSamantha and Gemma made me realised my…
Samantha and Gemma made me realised my dream effortlessly, they are both customer friendly, accommodating since the beginning of my search till moving me in one apartment. They have done tremendously well in all ramifications. Thank you guys.
Valued · 20 November 2024
Agent replied · 22 November 2024
Thank you so much for the lovely 5 Star review. We hope you enjoy your new home.Many ThanksGemma and Samantha
★★★★★ 5/5
TrustpilotJamie took really good care of us and…
Jamie took really good care of us and made the process of buying our first house, a smooth and painless process.
Omar
Omar · 6 August 2026
Agent replied · 11 October 2026
We're so glad we could make your first home-buying experience smooth and stress-free. Thank you for your kind words!
★★★★★ 5/5
TrustpilotGreat service from the staff
Great service from the staff, Jenny Boyle was excellent, Nancy was the first person we dealt with and she was also very helpful very friendly staff at uppermill.
Mrs · 22 February 2026
★★★★★ 5/5
TrustpilotProfessional service
We had quite a long and stressful process for the sale of our home, but Ella and her team were fantastic from start to finish with a particularly anxious and stressed home owner! Potential buyers are a horrible experience on the whole, but Ryder and Dutton really do try their best to get you the right buyer. Special mention to Ezhra, if you opt for assisted viewings. This lady is brilliant at her job. Could do with a medal.
Louisa · 22 June 2024
★★★★★ 5/5
TrustpilotJade and Michaela were very helpful…
Jade and Michaela were very helpful when it came to the moving process.They always replied very quick whenever I had any queries which eased a lot of anxiety.Very friendly/kind staff.Thank you for all your help!Jessica & Liam :)
Jess · 15 November 2024
Agent replied · 22 November 2024
We are thrilled to hear that you had such a positive experience with our team. It's wonderful to know that you found our staff to be helpful, friendly, and responsive to your queries. We strive to provide a smooth and stress-free experience for all our clients, and we are delighted that we were able to ease your anxieties during the moving process.
★★★★★ 5/5
TrustpilotI was very happy with my experience…
I was very happy with my experience selling my property with Ryder and Dutton.Jade,Michaela,Ammaarah and Oliver were very helpful and were very happy to explain things that I was unsure about.
Pamela · 21 February 2025
Agent replied · 24 February 2025
We appreciate your kind words and are thrilled to hear about your positive experience selling your property. It's wonderful to know that our team was able to provide you with the support and guidance you needed. We're proud of our team's commitment to providing excellent customer service.
★★★★★ 5/5
TrustpilotI can recommend Ryder and Dutton to…
I can recommend Ryder and Dutton to anyone who is either selling or looking to rent a property, they have a fantastic team and nothing is ever to much trouble. Joanne, Alex, Daniel and especially Sarah really do have your best interest at heart
Mr · 8 August 2024
Agent replied · 22 November 2024
Thanks so much for your 5 star review for our team. It is always great to work with you and I'm pleased that you are happy with the service that we provide for you.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotSo far the experience is very…
So far the experience is very professional. We have been kept up to date with all the friendly staff. I would like to say that Jade is a great example of customer service. I would highly recommend Ryder&Dutton to act on your behalf.
Barbara · 24 August 2024
Agent replied · 22 November 2024
Thank you for your kind words and for highlighting Jade's excellent customer service. We're thrilled to hear you're having a positive experience so far and appreciate your recommendation.
★★★★★ 5/5
TrustpilotFirst class service
Ryder & Dutton dealt with the sale of my parents house, completing on 15 November 2024.Aneeka Baker kept me informed of progress and was friendly and professional throughout.I highly recommend Ryder & Dutton when selling your home.
Lesley · 25 November 2024
Agent replied · 26 December 2024
We are delighted to hear about your positive experience with our team. We appreciate your kind words about Aneeka Baker and her dedication to providing excellent service. We strive to make the process of selling a home as smooth and stress-free as possible, and it is rewarding to hear that we achieved that for you.
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Rachael and Ella during my move into a new rental property, and I cannot recommend them highly enough. From our initial contact, Rachael was professional, responsive, and incredibly helpful.The entire process was smooth and stress-free thanks to Rachael's attention to detail and excellent communication skills. They were always available to answer my questions, provided clear and concise information, and went above and beyond to ensure that all my concerns were addressed Rachael demonstrated a deep knowledge of the local rental market and helped me find a property that perfectly suited my needs and budget. Their expertise and guidance made the entire moving process much easier than I anticipated.On the day of the move, Janki was there to make sure everything went according to plan, coordinating with the landlord and ensuring that all paperwork was in order. Their friendly and supportive demeanor made what could have been a stressful experience an enjoyable one.In summary, Rachael is an outstanding real estate agent who truly cares about their clients. I am incredibly grateful for their assistance and highly recommend them to anyone looking to rent a property. Thank you, all, for making my move a positive experience!
Apurva · 25 May 2024
★★★★★ 5/5
TrustpilotFrom start to finish Ryder & Dutton…
From start to finish Ryder & Dutton have delivered on what we agreed. Since accepting an offer on our property Geraldine has been on the ball and been more than helpful to answer any questions or queries we had. She has done everything possible to get the completion over the line and we couldn’t be more grateful for all her help. Big thanks to Geraldine and the team at Ashton.
Callum · 6 November 2024
★★★★★ 5/5
TrustpilotJade and Michaela
Jade has been incredibly helpful throughout this whole process. From our offer being accepted, up to our current position of nearing exchange, she has kept amazing communication which has made us feel more at ease with understanding where our purchase is at. As this is a first home purchase, she has been incredibly patient and understanding when having to explain in further detail to us about certain things. There hasn't been a time where we have struggled to obtain a response from herself, which has really helped with this process! In Jade's absence, Michaela was just as helpful in getting us the information that we required. Both are such lovely people who have gone above and beyond to try a make such a stressful process that little less stressful!!
Mya · 21 May 2024
★★★★★ 5/5
TrustpilotThe service was great from start to…
The service was great from start to finish. Martin gave us a fantastic and very professional first impression. We were passed to Oliver who secured lots of viewings and obtained a full asking price offer on our property. Once we had officially sold our house, we were looked after by Emmy who supported us the whole way through to the completion stage. Emmy was brilliant at keeping on top of all contacts within the chain and feeding back to us as much as possible. Tracy was a brilliant support when Emmy or Oliver were out of the office. They are a great team and we are very grateful
Jennifer · 19 May 2024
★★★★★ 5/5
TrustpilotCan’t thank Jenny at Ryder & Dutton…
Can’t thank Jenny at Ryder & Dutton enough. Kept us in the loop wherever she could and was always a reassuring voice when things got stressful ;)Would definitely use again !
Kathryn · 10 February 2025
Agent replied · 24 February 2025
We are so happy to hear that you had a positive experience with Jenny. We strive to provide excellent customer service and it's wonderful to know that Jenny was able to make your experience a good one.
★★★★★ 5/5
TrustpilotDefinitely recommend
A long process, as with any house purchase, but Kia kept me in the loop at every step of the way! This will be the second time I've used Ryder and Dutton, both for selling and purchasing and I would definitely use them again!
Becky · 26 July 2024
Agent replied · 22 November 2024
Hi Rebecca, thank you for the 5 star review, we are so pleased that you have been happy with our service!!
★★★★★ 5/5
TrustpilotVery good experience
Sarah was excellent. She helped me to identify the work that needed doing on the rental property and then instructed the work to be done. The experience so far has been very good. I just hope my tenant works out well.
Customer · 13 September 2024
Agent replied · 22 November 2024
Thank you for your kind words. We are delighted to hear you had a positive experience with Sarah. We are committed to providing excellent service to all our clients. We look forward to continuing to work with you to manage your tenancy.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotHouse sale…
We have just sold my deceased Uncles house with Ryder & Dutton at Heywood. We couldn't fault the service at all. Catherine Salisbury went above & beyond keeping us informed of developments. All the staff were fantastic & emailed regularly with viewings & offers. Couldn't have had a better service & we wouldn't hesitate to recommend using them again.
Christine · 15 September 2023
Agent replied · 22 November 2024
Glad you felt our service was fantastic! All the best. Ryder and Dutton
★★★★★ 1/5
TrustpilotAt 3pm today
At 3pm today, a staff member rang me to come and view the property. She arranged my appointment to view the property at 4.30pm. Arrived 15min early. Staff ask me to wait 15min so I did. At 4.30, staff tell me that am not able to view the property. Disappointed with the service. Waste of time and transport money. Took half a day off to view the property. At least let me know in advance. I will write a bad review on my experience with you guys.
Keungjay · 23 January 2025
Agent replied · 24 February 2025
Thank you for taking the time to speak with me earlier. Once again we're sorry for the inconvenience caused by your viewing being cancelled, however, as explained this was due to an unforeseen issue on the part of the occupier of the property, which was beyond our control and gave us very little notice to deal with. We appreciate your understanding and as discussed we are now endeavouring to find you another suitable home and we look forward to helping you with your property search.Lewis McLartyBranch Manager
★★★★★ 5/5
TrustpilotShannon and the team at Ryder and…
Shannon and the team at Ryder and Dutton 5*. Can't adequately express how good these guys were. From offer to moving in was 5 weeks and 3 days. I'm told this can't be done. It can. Perfect.
Ross · 8 November 2024
Agent replied · 26 December 2024
Hi Ross, Thank you so much for your feedback. If only every sale went as swiftly and smoothly as this. Of course this couldn't have been done without a pro-active buyer, vendor and solicitors on each side too, but this co-operative, symbiotic and pro-active approach is precisely what we try to apply to every sale and purchase and I am delighted that we achieved this for you. Thanks again and best wishes for the future.Shannon
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