Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe staff at the Mossley branch
The staff at the Mossley branch, especially Zoe, couldn't have been more helpful, accommodating and understanding when I was struggling a bit. Although the sale took some time, they were with me all of the way, with reassurance and assistance. I would recommend this estate agents to anyone who is either selling or buying. They are definitely on your side.
Carole · 6 August 2023
Agent replied · 22 November 2024
Hi Carole, Was a pleasure to help you find your new home! We wish you all the best. Thank you :)
★★★★★ 5/5
TrustpilotThey got everything right....
The whole experience from start to completion was very streamlined and uncomplicated. R&D have done well. Huge thanks to Lauren and Jenny who have exceptional professionalism throughout our interactions. I will be using R&D to sell my property.
Aftab · 23 October 2024
Agent replied · 22 November 2024
We are so pleased to hear about your positive experience. We appreciate your kind words about our team, especially Lauren and Jenny. We strive to make the process as smooth as possible for our clients, and we're glad to hear that we succeeded in your case. We look forward to assisting you with the sale of your property.
★★★★★ 5/5
TrustpilotAlex and Leon made what is a stressful…
Alex and Leon made what is a stressful process, as easy as they could!! We had a switch over of agents as Alex was promoted (rightly so haha) and the transition was really smooth and Leon picked up and provided great service keeping in touch and replying quick (if only the solicitors were as good!!) I don’t plan on moving for a while but when I do, I’d definitely go back to Ryder and Dutton!
Tom · 2 August 2024
★★★★★ 5/5
TrustpilotOutstanding commitment from Jenny
Jenny Boyle was our move manager at Ryder & Dutton during our recent house move, which involved selling and purchasing. The sale ended up being more complex than anticipated, and Jenny did a great job of keeping all the different parties aligned and driving things forward.
Ben · 10 June 2024
Agent replied · 22 November 2024
Hi Ben, thank you taking the time to review the service offered by Jenny. She is fantastic at her job and making sure all parties are kept in the loop and pushing things forwards. All the best for the future! Alex & the team at Saddleworth office.
★★★★★ 5/5
Trustpilotgreat company to deal with we have been…
great company to deal with we have been using them for a good number of years we would definitely recommend
Kevin · 8 August 2026
Agent replied · 22 November 2024
Thanks for your kind words Kevin, it is much appreciated.
Gareth
★★★★★ 5/5
TrustpilotCatherine was an amazing agent to work…
Catherine was an amazing agent to work with. Thoroughly guided me through the process of buying my first property, prompt communication and consistently professional.
NZ · 13 March 2026
★★★★★ 5/5
TrustpilotHouse purchase review
Ryder and Dutton have been the most helpful estate agents during our home move process. They weren’t the estate agent we hired for our sale but they were the agent for those we were buying from. If we were to sell again I would put my trust in them wholeheartedly. Zoe W went above and beyond what any other agents in our chain were willing to do and kept me updated throughout. Many thanks to Zoe for all the help!
Abigail · 2 May 2024
★★★★★ 5/5
TrustpilotI Recently sold our house through the…
I Recently sold our house through the Heywood Branch, Catherine was extremely helpful and kept you informed all the way. I also bought a house previously also and again very helpful would definitely recommend them.
Angela · 5 December 2024
Agent replied · 26 December 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our branch. We appreciate your feedback and are glad that you found Catherine to be helpful and informative. We strive to provide excellent service to all our clients, and we are pleased to hear that we met your expectations.
★★★★★ 5/5
TrustpilotGabrielle has been amazing in assisting…
Gabrielle has been amazing in assisting us with listing our property for rent. From the initial meeting, she instilled confidence in our decision to choose Ryder & Dutton. She provided valuable information and was very friendly. Overall, we are extremely satisfied with our experience so far.
Sarah · 7 June 2024
Agent replied · 22 November 2024
Hi Sarah, thank you for your review and kind words for Gabrielle. Please let us know if there is anything else we can assist with. Best regards, Alex - Sales Manager.
★★★★★ 4/5
TrustpilotRyder & Dutton helped us through what…
Ryder & Dutton helped us through what was a really eventful sale. Geraldine was always on the ball and kept us up to date with the progress & the office team helped us out with issues that came up while we were abroad.I can't give five stars as there was a misprint in the property brochure at one point that caused some problems, but R&D were up front and honest about the mistake and quickly fixed it for us.Overall I would definitely recommend Ryder & Dutton.
Anthony · 30 April 2024
★★★★★ 5/5
TrustpilotExcellent local estate agents…
Over the past year I have sold two houses with Ryder and Dutton. I have been more than delighted with the service I received from them.Initially I had contact with Alex Fitton the Manager of Ashton branch who produced the brochures for my properties. He was on the ball . He took an excellent set of photos and produced the details and photos wihin a day. His evaluation for the proposed asking price was also accurate.My first sale continued in the Ashton office where I dealt with Ashleigh whom I found to be pleasant and accomodating at all times. She went the extra mile to ensure a smooth sale in difficult circumstances. Georgia was also efficient and professional when I had to deal with her.I would have no hestitation therefore in recommending Ryder-Dutton to anyone looking for a professional efficient and competitively priced local agent.
Jaqueline · 29 April 2024
★★★★★ 5/5
TrustpilotExceptional service!
We have just completed on the sale of our house with Ryder and Dutton as our agents. Ryan was our main contact, and he was brilliant! The service from the first meeting to completion was exceptional, Ryan went above and beyond what we would have expected from an agent ,he was always cheerful and positive and kept things ticking over so smoothly. As a seasoned home owner, I have bought and sold a few houses over the years and I can say for sure that Ryan and his colleagues Adam and Charlotte provide a highly professional and friendly service, nothing is ever too much trouble. Thank you Team Ryder &Dutton!
Halina · 27 April 2024
★★★★★ 5/5
TrustpilotSpecial thank to Amanda.
I would like to thank Ryder&Dutton estate agent about the care we have got.Also, thanks so much Amanda Bell for the professional service and welcoming us in our new home. I wish you all the best Amanda.
Mahmmoud · 1 November 2024
Agent replied · 22 November 2024
Thank you for your kind words. We are thrilled to hear you had a positive experience with our team and that you were pleased with the service you received. We appreciate you recognising Amanda's hard work.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotJacqueline dealt with our sale and Ryan…
Jacqueline dealt with our sale and Ryan valued our property . They were always on hand to help and advise. I can’t recommend them enough. Professional and kept us upto date with everything . The whole team is a credit to the business.
Tracey · 2 October 2026
★★★★★ 1/5
TrustpilotIf I could give Ryder & Dutton zero…
If I could give Ryder & Dutton zero stars, I would. My experience with them has been an absolute disaster from start to finish. They are unprofessional, careless, and only interested in taking your money, once they’ve got that, you’re completely on your own.When I first saw the house, it was advertised as “ready to move in.” Moving quickly was a priority for me, and I made that clear from the start. But after completing everything on my side, I was left waiting because the developer didn’t have their documents ready. Did Ryder & Dutton care? Not one bit. Instead, they asked me to pay a £2,000 deposit for carpets directly to the developer’s bank, this was never mentioned in any of the advertising. When I questioned it, the agent, Ammaarah, admitted this was her first new build and she “didn’t know what she was doing.” Seriously?The lack of professionalism didn’t end there. I was promised multiple times that a senior manager would call me back. Guess what? No one ever called. Their complaints procedure is non-existent, it’s just empty promises and complete radio silence.When I finally moved in, things only got worse. The house was advertised as having “full fibre” internet, but after moving in, I discovered it only has a copper connection. Another blatant lie. And do they care about resolving any issues after you’ve moved in? Of course not. It’s still a month since ive moved in and I’m still not able to purchase broadband! Trust me when I say they’re done with you once they’ve got their commission.Their carelessness caused me financial loss too. After they removed the “For Sale” sign, they left screws on the ground, which punctured my car tyre. It wasn’t just the cost of the repair, it was the inconvenience and wasted time dealing with something that should never have happened in the first place.To top it all off, their communication is atrocious. Even after my solicitor confirmed contracts were exchanged and everything was completed, Ryder & Dutton’s office claimed we hadn’t completed. How can a company this incompetent even be in business?Ryder & Dutton have caused me nothing but stress, frustration, and unnecessary expense. They don’t care about their customers, they don’t communicate, and they certainly don’t take responsibility for their mistakes. If you’re considering using them, don’t. The proof is in the pictures below. Run as far away as you can, you’ll thank me later.
Faryaal · 10 January 2025
Agent replied · 24 February 2025
We are obviously disappointed to read your review even if it is perhaps not unexpected. As we have said through our recent communications the property was not advertised by us as having ‘full fibre’ however we are in contact with the developer about this and the other issues you have raised and we will continue to work with you and the developer to try to come to a satisfactory conclusion. Best Wishes,Dawn CarrollGroup Head of Land & New Homes
★★★★★ 5/5
TrustpilotPleasant experience
Pleasant experience. Made a purchase through Ryder and Dutton in Heywood. Very professional company. Few issues along the way that was nothing to do with them but Catherine kept me updated regularly and was great throughout.
Craig · 13 November 2024
Agent replied · 22 November 2024
We appreciate your kind words and are delighted to hear about your positive experience. It's wonderful to know that you found our team professional and that Catherine's communication kept you informed throughout the process. We strive to provide excellent customer service and are glad that we were able to meet your expectations.
★★★★★ 4/5
TrustpilotPurchasing our first home
Just purchased our first home. At first there was too many people from Ryder and Dutton to communicate with, I think within the first week we spoke to 5 different agents around the purchase. Finally being given with Geraldine as the contact as our move manager who having one point of contact was great, Geraldine was easy to get hold of and it was a really easy process once she was involved. Thanks Geraldine!
Rebecca · 8 August 2024
★★★★★ 5/5
TrustpilotFrom the start of our decision to sell…
From the start of our decision to sell our property with yourselves, the service has been excellent, especially from Brook Adam’s , she has kept us informed in every aspect of the sale and very helpful with any questions we had
MRS · 14 October 2026
★★★★★ 5/5
TrustpilotOur first home was stress free from start to finish!
Ryder and Dutton have made buying our first house stress free! Geraldine was great and chased up everything for us when needed. We didn't have to wait long from putting our offer in to getting the keys! I would recommend them to anyone purchasing a home.
Danielle · 28 May 2024
Agent replied · 22 November 2024
Thank you for the review, Danielle. We hope you're happy in the new home!- Geraldine and the Chadderton team
★★★★★ 5/5
TrustpilotJust bought my first house
Just bought my first house, I wasn't sure about alot of things as I was a first time buyer but Geraldine and her colleagues were very helpfull with explaining things and sorting out some issues for me. Everything went smoothly and I get the keys today!
Jake · 24 May 2024
Agent replied · 22 November 2024
Hi Jake, thank you for taking the time to review the service offered by Geraldine. She is perfect at guiding buyers through the process, especially those on doing it for the first time. All the best in your new home!! Alex & the Uppermill team.
★★★★★ 5/5
TrustpilotAmazing service
Ryder and Dutton but specifically Geraldine Marsden have been amazing through out my process of buying my first home. Geraldine has been informative and kept me in the loop at all points and answered all question I asked. Amazing service.
Emily · 5 September 2024
Agent replied · 22 November 2024
Thank you for your kind words! We are so happy to hear that you had a positive experience buying your first home. We strive to provide excellent service and it's wonderful to know that Geraldine was able to help you through this important process. I hope you settle in well and if you need any assistance do not hesitate to get in touch. Best regards, Alex & the team at Uppermill.
★★★★★ 4/5
TrustpilotSales Progression appreciated
I appreciated having the additional sales progression support offered by Ryder & Dutton and specifically Emmy Spiers, as I felt I got very little communication from the solicitors unless I requested myself - so having Emmy as a backup was much appreciated.
Jane · 5 October 2026
★★★★★ 5/5
TrustpilotGreat experience with Ryder and Dutton
Have been renting in Greater Manchester for several years now, and this is the best letting agents I’ve dealt with so far. Gemma Horn and Gabrielle Wray have been fantastic at dealing with everything, they were kind, polite and very communicative throughout the whole process. They were constantly providing updates, and were very quick to action everything to ensure our move-in was quick and smooth. Really appreciate all their hard work throughout the Christmas and New Year period to get us ready to move in, and looking forward to our new home!
Caitlin · 3 January 2025
Agent replied · 24 February 2025
We are so happy to hear that you have had a positive experience with our team. We strive to provide exceptional service to all of our clients, and we are thrilled that you found Gemma and Gabrielle to be helpful and communicative. We appreciate your kind words and are glad that you are looking forward to your new home.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotMichaela and Jade were great
Michaela and Jade were great. It was thr first time I bought a house and Michaela contacted me regularly with updates and explained to me what was going on. Highly recommend :)
Tatiana · 31 December 2024
Agent replied · 24 February 2025
We are so happy to hear that you had a positive experience with Michaela and Jade! It's wonderful to know that they were able to provide you with the support and guidance you needed during your first home purchase. We appreciate you taking the time to share your feedback.
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