Trusted Agent profile Β· Calderdale

Bridgfords Halifax Sales reviews in Calderdale

3.2

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772 reviews across 2 platforms

12 Bull Green, Halifax, HX1 5AB, Calderdale, HX1 5AB

Bridgfords's office in Calderdale, at 12 Bull Green, is rated 3.2 out of 5 across 772 reviews on two platforms, including 317 Google reviews rated 4.7.

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4.7 / 5

317

Reviews on Google

This office

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455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Calderdale office, from every platform, shown as written. First names only.

5/5

Google

Absolutely blown away by the wonderful service at Bridgfords Halifax branch. From the initial conversation with Alex the manager who came out promptly to value our house and give us options of how to market to our decision to go with modern auction was only a couple of days. The write up was excellent and completed quickly. The photos were also brilliant. The property gained immense interest no doubt due to the amazing marketing skills of the staff and Alex (the other one!) and Courtney were fabulous at showing the multitudes of prospective buyers around the property. We were kept informed every step of the way and they really cared and gave us their full attention. Today the house sold for way above listing price and we are ecstatic. The staff were all watching the auction this morning and were as excited and happy as we were. I would also mention that Stephen from I am sold auction house was an absolute treasure too. We thoroughly recommend both the team at Halifax Bridgfords and I am sold auction house. Thank you for a great job really well done. πŸ€—πŸ€—πŸ€—

Lesley Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Lesley! Thanks so much for your lovely 5* review! Alex and the team really do appreciate your kind words! Graham, Customer Relations

5/5

Google

Had a brilliant experience with Jasmine in February when looking for a rental in the Mirfield area, her knowledge of not just the property but the area was invaluable in making our choice! At all times professional in her approach dealing with all issues promptly first class agent! Thanks

Philip Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you so much for your kind words about our agent, Jasmine! We are thrilled to hear about your positive experience and how her knowledge and professionalism helped guide your decision. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sarah and the team were amazing. They helped me and my wife find and secure a brilliant property, making sure that we had an easy transition into our new home. Sarah, in particular, was friendly and was always avaliable to answer any questions we had throughout the entire process. We would definitely recommend Bridgfords.

Dave Β· 25 June 2024

Agent replied Β· 23 October 2024

Hi Dave, thank you for sharing your positive experience with us. We are delighted to hear that Sarah and the team provided excellent service and made your transition into your new home smooth. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Kind regards, Lucy, Customer Relations.

5/5

Google

Lee Johnson was great in helping us port our existing mortgage aswell as applying for a further advance at the same time. Without this we’d have been stuck paying early repayment fees but by sorting our mortgage with our existing provider we avoided these costs. Also kept us updated throughout the applying process and explained things clearly in a way which was easy to understand.

Jordan Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and thank you for your kind words . Kind regards Lucy, Customer Relations.

5/5

Google

Jasmine at Bridgfords has been supporting us with finding a house to lease as we are relocating into the area and I can honestly say she’s been amazing. She’s so supportive efficient and helpful. She really goes the extra mile and is a credit to the firm!

Susan Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for your kind words, ! We are so happy to hear that Jasmine has provided you with outstanding service during your house search. Our team at Bridgfords is dedicated to going above and beyond for our clients, and we are thrilled to have Jasmine as a valuable member. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently moved into my new home all thanks to Emily. From the beginning to the end she made the process smooth and stress free ! From helping to find the right property for me and helping with all the forms and paperwork. Thank you.

Tighe Β· 11 November 2024

Agent replied Β· 9 December 2024

Thank you for leaving us your superb 5* review Tighe. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent experience using Bridgfords… we were given great advice and the transition went smoothly.we dealt mostly with Adam Hartley who was very knowledgeable and professional. Thank you for a great service.

Julie Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your positive experience at Bridgfords! We take pride in delivering excellent service and we are thrilled to hear that Adam provided you with knowledgeable and professional advice. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Unfortunately we had a very disappointing experience with Bridgfords while selling our house. Don't make the mistake we made of choosing them because they came in with a higher valuation than all the other agents. Because their fees are fixed at a % of the initial valuation, once the property is in on the market there's no incentive for them to actually achieve their valuation - you pay them the same commission no matter what price you eventually sell for. They also added to the stress of the process with poor communication. There were days when it was virtually impossible to get through to them on the phone, including at really important stages like when we were trying to accept or negotiate an offer. If we could do it again, we'd definitely choose a different agent.

James Β· 10 January 2022

Agent replied Β· 9 January 2025

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently purchased a property from Bridgfords. They have a friendly and helpful service and are happy to offer advice and answer any questions. A special thanks to Bronia who dealt with my sale and for her great effort and assistance in getting the sale over the line it was much appreciated.

Lloyd Β· 26 April 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your excellent 5* review Lloyd Moore. Best wishes, Lucy, Customer Relations.

5/5

Google

We have moved to Yorkshire from London and were looking to rent in the area. We met Sarah at Brigdfords and we immediately felt like we were important and being looked after. Sarah found us a property that perfectly suited us that day and took us through every step of the process with professionalism and great kindness and care. Would highly recommend.

Mandy Β· 1 October 2025

Agent replied Β· 22 October 2025

Thank you for your kind words! We take pride in providing exceptional customer service and finding the perfect property for our clients. We're so glad Sarah could assist you in your move and we hope you continue to feel like a valued part of our community. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE Β· 5 February 2026

1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a Β£400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie Β· 8 April 2026

5/5

Google

First time renting through Bridgfords sales and letting agents! Had the perfect experience and got the perfect home for me and my children! They were very welcoming lovely to communicate with and gave the most professional level of service! Thankyou again guys really appreciate everything you have done to get us the perfect home

Abi Β· 10 December 2025

Agent replied Β· 22 November 2025

Thank you so much for your kind review! We are thrilled to hear that you had a perfect experience with us and that we were able to help you find the perfect home for you and your children. Providing exceptional service is what we strive for, and we are grateful for the opportunity to assist you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

This is a review for Lee Johnson, my Mortgage & Protection Consultant. Lee did an absolutely stellar job on my mortgage in what was a very complicated and drawn out process. Lee left no stone unturned with his thoroughness to get me the mortgage I required. He worked tirelessly on this day and night, as late as 11pm one evening, to get the mortgage across the line. Every obstacle that was thrown in the way, and there were many, he took in his stride. He was always in communication with myself and kept my update to on the whole process. I cannot recommend Lee highly enough and if I could give him more that 5 stars I would do. 11 out of 10 from me. Thank you again Lee for everything you did. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value

Antony Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this amazing 5* review, recommendation and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Review for Lee Johnson - Senior Executive Mortgage & Protection Consultant. One word: exceptional! Lee Johnson made time in his busy schedule at short notice to share his advice and went above and beyond. His advice is concrete and always up to date, he can be fully relied upon and will go the extra mile to sort out any issues for you. An honest and humble professional who is completely trustworthy and has an exceptional level of customer service skills and expertise to bring you products that are value for money and fully meet your needs. Will definitely take advice from you in the future and recommend you to family and friends. 10 STAR service and advice. Hope you get all the recognition from my review as you deserve it. Many thanks, Mohammed.PositiveResponsiveness, Quality, Professionalism, Value

Mohammed Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Our mortgage journey began in July last year, my partner wanted to move home and at the time I was really unsure as I had a lot of emotional attachments to our home and I wasn’t convinced that I could leave them behind. I very nearly cancelled my phone appointment with Lee, however after briefly speaking with him I thought that there was no harm in discussing the potential house move / mortgage with him. There was absolutely no pressure from Lee and his main interest was that we made the right decision for us and that he would be there to help whichever path we chose. I remember writing down the pros and cons to moving under Lees advice and it was from then that I decided I was ready to take the plunge! Being a mortgage underwriter myself, I was questioned by others about why I even needed a mortgage advisor. My main reasons were that I wanted as much stress to be alleviated as possible knowing from experience what the mortgage journey can sometimes be like. I also wanted to know that we were getting the best deal and type of mortgage that suited us, and this was not something I dealt with in my role. Throughout our journey Lee supported us on numerous houses offers that we made, however as our house had not yet sold these offers were continually rejected. However Lee remained positive and told us to simply keep going and that everything would eventually all fall into place. When we sold our home and finally got an offer accepted on a house that we fell in love with, Lee was straight on with everything. He was extremely well organised and I even commented on his attention to detail, something that can often be a pain point in my role having worked alongside many mortgage brokers. Lee always made time to talk, there was never a time too late or a day inconvenient - even when it was outside of his normal working hours. We went through life, buildings and contents insurance with Lee and we ended up taking new policies out including income protection which we had never considered before. When going through the insurances Lee was extremely knowledgable and brought everything to life which made everything relatable. Little did we know at the time, my partner had a back injury, which having taken out income protection came as a relief to us. Luckily we didn’t need to use this, however if it wasn’t for Lee I honestly don’t think we would have even considered taking out this policy. On the whole, Lee was really professional, friendly, upfront and honest. We built a really positive relationship with Lee who we will definitely turn to again for advice when needed on relation to our mortgage. Thank you from all of us!PositiveQuality, Professionalism

Kirsty Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

A massive thank you to Bridgfords Halifax. As a first time renter, Alice and Sarah made the process very smooth and gave me good and relevant information quickly when I needed it which made the whole thing stress free. The information given were always clear and concise which gave me confidence in knowing what to do for each step of the way. They were also always happy to answer any questions I had by phone and were very friendly. Alice who was my lettings negotiator was super helpful and efficient. Because of this I was able to get a place very quickly and with no hassle. Highly recommend Bridgfords Halifax, couldn't have asked for a better first time experience!PositiveResponsiveness, Quality, Professionalism

Nikki Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for the excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Lee Johnson mortage and protection consultant has been amazing throughout the whole process of applying for a mortgage, he went through all the different options and recommended the best ones, he would always respond quickly to any enquires I made and would ring or email with any updates to keep me in the loop. He also dealt with any issues that I had with my purchase keeping in touch with the estate agent on my behalf 10/10 would recommend Lee to anyonePositiveProfessionalism

Sarah Β· 24 October 2021

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Lee Johnson (the Mortgage and Protection Consultant) helped me find a mortgage for my somewhat different case, I was gifted a property with the need to find a lender for the remaining equity. Lee was resilient and did not give up despite the numerous set backs and refusals from lenders due to both my finances and of course the pandemic. He kept me well informed along the way and guided me throughout the process. He not only did his research to find me a suitable lender who would match my needs, but looked into my concerns of Stamp duty and Capital gains Tax. I genuinely do not believe I would have been able to become the owner of another property without his help. He was helpful, understanding and is great at what he does.

A Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

This is the second time we have used Bridgfords in Halifax. We looked around for Mortgage deals back in 2018 as first time buyers and fortunately after numerous discussions with different agents and banks we came across Bridgfords and Lee Johnson. Lee is a fantastic Mortgage Broker and will go well out of his way to ensure you understand every aspect of the application and ensure you get the best value for money you possibly can. As stated we are now using Bridgfords again but this time to sell our exisiting home due to requiring more space. Within the space of our property being listed on the market and the following 24 hours we had 5 confirmed viewing with a further 3 the following day. After the initial viewings we received 2 offers at the asking a price with a few other interested parties or requests for a second viewing. Amy carried out the viewings at a suitable time for ourselves with home working and is a credit to the team, Amy kept us updated with any new offers or viewings that had been scheduled ensuring it fitted with our schedule before confirming. Lee Johnson is again sorting out our new mortgage application to ensure our affordability and costs are all in line with our requirements. Lee has always been on hand to help with any queries from looking at the buying property to obtain further information, updating us with any required documents and booking in remote meetings within short notice if required taking time out of his busy schedule to keep us updated. I always do and could not recommend Lee for any Mortgage requirements to anyone and everyone who is looking for a reliable and trust worthy mortgage Broker. We have also had some contact with Alex at Bridgfords when we have been chassed by the other vendor (for the house we are buying) for any updates. Alex has provided us with the relevant and current information we required at the time. I would always recommend using a reputable estate agent when selling or searching for any property as this does make the whole process run much more smoothly. We are now just waiting for the sale side to tie up and our buying process to begin in which we hope that we can complete and be in our new home before the end of September (before the stamp duty returns to normal). Bridgfords will keep us updated on the progress of the sale to ensure things run smoothly until completion.PositiveResponsiveness, Quality, Professionalism, Value

Dominic Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for the fantastic 5* review and your wonderful comments. Kind regards, Lucy, Customer Relations.

5/5

Google

Huge thanks to Lee Johnson, the Mortgage and Protection Specialist, for helping us with our mortgage and insurances. After our original mortgage broker (a national company) was unsuccessful in finding us a suitable mortgage, we switched to Lee as the property we have now bought was listed with Bridgfords. Within less than a week, Lee found us the perfect mortgage, which resulted in saving us Β£2k in exit fees which we thought were unavoidable due to our situation, but Lee managed to make it happen! Communication was spot on, we never had to chase for updates and we felt like we were in safe hands. Would recommend Lee to anyone needing to find their ideal mortgage.PositiveResponsiveness, Professionalism

Tom Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From the beginning of the process to settling into our new home, the Halifax team have been amazing. They have gone above and beyond to help us. Sarah was incredible from start to finish, keeping us well updates throughout the whole process (something which we have not experienced through the process of looking for a rental property elsewhere) She exceeded all expectations. Matthew was also extremely helpful during the handover and more than willing to answer any questions we had during the application process! The team overall were, responsive, enthusiastic, understanding and genuinely really lovely. We would recommend them to anyone, it was the best and most efficient move we have ever experienced.PositiveResponsiveness, Quality, Professionalism

Sophie Β· 24 October 2021

Agent replied Β· 23 October 2024

Thanks for leaving us this wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Fabulous and easy experience from start to finish. Sarah was knowledgeable, helpful and very quick in helping me find the perfect property. Throughout the process I have been kept fully informed and it's been painless. If you haven't tried them already I would strongly recommend. I found exactly what I wanted through them.

Pappy Β· 27 March 2024

Agent replied Β· 23 October 2024

Pappy Ninja many thanks for your recommendation and your wonderful 5* review. I will ensure your kind words are passed onto the branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Shout out to Lee Johnson, the Mortgage & Protection Consultant Bridgfords. Very thorough and efficient process. I felt it was a professional service and made me feel at ease and looked after. Also another shout out to Feriel, who showed me around the house. Her timings are flexible and catered to my needs. Made the process very smooth. Excellent!

Farid Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

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