Trusted Agent profile Β· Calderdale

Bridgfords Halifax Sales reviews in Calderdale

3.2

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772 reviews across 2 platforms

12 Bull Green, Halifax, HX1 5AB, Calderdale, HX1 5AB

Bridgfords's office in Calderdale, at 12 Bull Green, is rated 3.2 out of 5 across 772 reviews on two platforms, including 317 Google reviews rated 4.7.

Google logo

4.7 / 5

317

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Calderdale office, from every platform, shown as written. First names only.

5/5

Google

I found dealing with Brigfords has made the really difficult search for new rented properties, so much simpler and easier than I have known before. I was helped by Royston Floyd who did every piece of paperwork and contact with owners etc, very quickly. This just took a lot of stress usually produced in this search to be non existent. Many thanks to Royson and Bridgfords for all their assistance.

Iain Β· 25 July 2024

Agent replied Β· 23 October 2024

Many thanks for your marvellous 5* review and your kind words Iain. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and efficient in finding a two bedroom house to rent in a short period of time. After expressing interest, Barnaby Wood handled our move in excellently and in a friendly manner, answering all questions and making the move in as hassle-free as possible.

Oliver Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for the glowing review! We're so happy we could provide a speedy and stress-free move-in experience for you. Our team takes great pride in delivering exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently moved into an apartment with Bridgfords and everyone is so lovely and helpful!! I’d like to give a personal shoutout to Jasmine and Sarah! They have been absolutely amazing!

Elise Β· 15 November 2025

Agent replied Β· 22 November 2025

Thank you for the glowing review! Jasmine and Sarah are definitely amazing members of our team and we're glad they were able to provide excellent service during your move. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My wife and I cannot recommend Sarah Broadbent enough. Extremely professional and great at her job. 5 🌟 …

Colyn Β· 17 February 2026

Agent replied Β· 17 April 2026

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with Sarah. We take pride in providing professional and excellent service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I found bridgfords sale and letting agents halifax very friendly and approachable they deal with issues in a professional and helpful way. Sarah in particular has always been helpful and makes me as her client feel like a priority she's always ready to help in any possible way and I have no hesitation in recommending Sarah to be 5 star. Thank you Sarah once again

Bello Β· 24 August 2024

Agent replied Β· 23 October 2024

Thank you Bello for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Disrespectful and Desperate, Data Breach

We viewed a property and after loving it in person offered a cash offer of asking price their and then. Within the same hour, I got a call from the agent who shown us round to be told it was going to Auction. I checked the listing, and it didn't mention auction, but this was updated the next morning. The estate agent had every opportunity to call us to inform us it was an auction property. It seems we had a lucky escape since we have found out the property has had two collapsing sales, for such a desirable area and its price point, these are huge red flags. I called the agency first thing during the morning after our viewing at 9am, to say we aren't interested, we viewed a property to buy not to be told until after viewing it that it was auction, oh and it get's better they tried to make out it was a good deal, yeah a deal that would cost us 4.5% of a minimum of 6.600 in auction fees that we never knew of until afterwards and would never have considered had we of known this information before the viewing. I said, please don't get anyone to call me, but the auction company called me anyway, I tell them we are not interested. I have since had two more calls from the auction company ( which i understand is a sister style company to this agency ). I've had to block the number and inform my solicitor of a data protection breach, as I said I did not want to speak to anyone from auction. Also had a call in desperation from the agency saying oh the price has dropped. " Firstly, no it hasn't because of the fees; secondly, we said we were not interested, why was this not respected. I have never heard of this agency before we did the viewing and I wouldn't be surprised by the many low reviews; they will be able to continue in business much longer. Hoping this review grabs their attention because this is what happens when you harass someone. Don't follow correct and legal protocol and respect people's privacy.

Clayton Β· 2 July 2026

1/5

Google

One of the worst company i have ever dealt with. I was booked to show a property. However, when I arrived there, no agents or anyone around to show me. I waited almost 45 minutes and knocking on door but there was noone to show the property potentially i was going to buy. I rang them which went repeatedly into voicemail. I emailed the agent who booked me in saying i am outside the door but not received any correspondence. They did not call me on that day to see where i was. They did not inform me that they will not be able to show me around. They have mislead me and lied to me. According to Trading Standards they have been in breached. The branch Manager have been very awful to me, no professionalism and did not resolve this issue. Infact kept on lieing to me saying his colleague was at the property when he/she wasn’t. The manager was talking over me would not believe me the fact i was at the property on time to my appointment and waited 45 min But there was noone at the property. The manager further stated they called me and left voicemail however I received no calls from them. I asked for a proof to show me they have called or they were at the property but he would not show me stating he does not need to show proof. This company is a scam including the workers in Halifax branch are scammers and bunch of liers. I request everyone please do not go for this company whether u want to buy or sale. They are not trustworthy and certainly they have such a poor customer service is unbelievable. They will waste your time and money and they will not show you property. If they can do this to me they will do to everyone else. This company needs to be banned or needs to be brought into CEO or director attention as to what they di and they are getting away with this. I will further report this to property ombudsman and financial ombudsman and trading standard authority.

Faiza Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

(Make yourself a cuppa if you are reading this, to note I don't leave 1* reviews lightly, most of the time if I wouldn't leave a 5* review I don't leave one at all because everyone has off days don't they?! I did try to explain to her my difficulties getting to speak with someone and her reply was: "well you're speaking to us now aren't you." But,when it comes to selling homes for people it is important as this type of service can effect how people are able to move on with their lives and have a huge impact on people/families involved. We have been trying to get hold of someone at Bridgfords to view a property they are selling on Wentworth Drive since Saturday (Today is Tuesday). They tried to call me yesterday twice within the same minute, (aren't mobile phone call logs great!) they did not leave a voicemail. I rang back within 5 mins and the call went to their voicemail, I left a message. Tried to phone them later in the afternoon, went to voicemail again. The house in question has been for sale for a while and I am not surprised with how obstructive Bridgfords are! I have phoned them again this morning (11am as still no response from the message I left them 24hrs ago. Spoke to a female member of staff who asked for my address to which i started to tell her and i told her we only live round the corner but we want to downsize. After i'd finished giving my address she asked "why do you want to move to a house thats just round the corner?" So i told her "As mentioned it is because we want to downsize." To which she replied "oh i must have missed that bit." Again,no apology. Id recommend a customer service course for this woman! She then asked me when I could do viewings so she could speak to the vendor; any evening or weekend I reply - oh no she says we are doing the viewings so it has to be office hours. What are your hours I ask? Mon - Fri 9-5 she goes. Please could we do 9am on Tuesday then? (6 days away) She replies: no, we don't start work that early πŸ€£πŸ™ˆ Then she says she can speak to the vendors and ask them if we could do 5pm that day? I said that may be difficult as we have an appointment at 5:30pm Halifax town centre, could you do any earlier? Any time at all that day? She says, No my diary is full but doesnt offer any other options whatsoever! I took this as a sign this house is not for us! Why ask what my availability is when yours is so limited? Surely give me the times which you can do and I will then let you know which of those we can do?? It's no wonder you don't see many Bridgfords For Sale signs about. If you are the owner of this property I'd advise switching to a less restrictive and more helpful estate agent, with customer service skills. All the others we have spoken to in Halifax have been fab.

Emma Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I had very nice experience with Bridgfords and their excellent coordination from beginning till get the house key. So far I moved to 3 homes but never seen such a great/nice letting agent and their hassle free processes and always truth with the customers without hiding anything, very much appreciated. I wanted to say my Heartly thanks to Sarah Newsome who is part of Bridgfords and engaging with me since from scratch and all her kind support top notch, inputs and understanding the customer requirements were excellent. I never seen any person that much humble / honor with the customers and always provided me the prompt responses to all my clarifications and extraordinary guidance / inputs. Thanks again Sarah for all your immensive support, very much appreciated. Overall the Bridgfords is exceeded my expectations looking in all the corners and got a beautiful home. Thanks again to everyone for the wonderful supports. Keep it up !!!

Kamalakkannan Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Bridgfords has helped me and my partner find the perfect first home for us to rent, and it's all thanks to Alex Dalglish. She has been insanely helpful in arranging a property viewing with a tenant who still lives where we are applying for, and she managed to speak to the landlord regarding some personal issues from the past that has helped me and my partner massively, couldn't have asked for a better person to assist us on our journey and they definitely need more people like her in this industry :)

Corey Β· 24 October 2023

Agent replied Β· 23 October 2024

It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care

5/5

Google

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We recommend Lee Johnson the Mortgage advisor, We have been to Lee twice now, once as first time buyers and just recently for our new house purchase. He has been fantastic both times and made the experience extremely straight forward going into all the details you will need to know also got us our life insurance and income protection for a fair price. We also can't recommend Alex Lovitt enough, definitely went above and beyond to get our house sale and purchase through, a credit to Bridgfords and probably wouldn't have been in our forever home without his help. A huge thank you to you both!

Luke Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Amazing work by Lee Johnson. Lee was extremely accommodating and approachable while booking appointments or when we have any doubts about the application process. Gave detailed info about mortgage application- this was especially helpful as we are first-time buyers with no idea how loan application works here. Got us the best available loan product which suited our needs, from amongst the ones which we were eligible for. Would highly recommend him for a mortgage application if you are buying your house.

N Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for the excellent recommendation, 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Our experience purchasing a property with Bradford Halifax has simply been flawless. Our viewing appointment was quickly made and we were refereed to Mr Lee Johnson their in house Mortgage Services Consultant. Lee is top guy. He supported us with a joint mortgage application which was initially turned down by Nationalwide but quickly secured a good mortgage offer with NatWest all under 2 weeks. When Natwest interest rates reduced slightly after our original offer Lee was in touch again to inform us about this and the potential to re-negotiate at the new rates whiles the lawyers complete property searches. We will certainly be going back after 4.5 years to re-mortgage with Lee's support :)

William Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations

5/5

Google

After dealing with two other agents, I called into Bridgfords to see if they had any available rentals. Within two hours I had viewed and applied for my new home. Process was made simple and easy by the Bridgfords team. I’m due to move into my new home less than two weeks after first viewing. Excellent service, I cannot recommend strongly enough how friendly, helpful and efficient they have been. They went over and above my every expectation. Bridgfords are definitely the ones to visit in Halifax if you are looking for a rental, house purchase or sale of your home.

Jo Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We dealt with Lee Johnson who was amazing with dealing with our remortgage for a new house. We was definitely an awkward customer as I was on maternity leave going into a brand new job once going back to work, and my husband self employed. It was no problem for Lee though and explained each and every step of what was happening and what we needed to do. He really listened and helped us get the best mortgage possible! Definitely recommend Lee and will definitely go back for any other enquiries in the future. He was always willing to help how ever he could for us. Thank you again as we got the house we never thought we’d be able to get!

Laura Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely amazing service by Lee Johnson! Lee was recommended to us by a friend who had recently used Lee’s service as a Mortgage & Protection Consultant and we couldn’t be happier with his service. He made the whole process so simple for arranging our mortgage with the best lender, even moving his calendar around to ensure we got the best deal before the mortgage rates increased. He also arranged our Home Insurance so that we didn’t have to do anything ourselves. Beyond that he is always available to speak to if you have queries and will even contact people on your behalf for surveys etc. If I could give more than five stars I would, Lee is a credit to Bridgfords and the profession as a whole!

Ben Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I contacted Bridgfords through searching for a place to rent in the Halifax area and had the good fortune to speak to Sarah Broadbent. Sarah immediately helped me refine my search, eventually recommending a fantastic property within my budget that I'm extremely pleased with. Sarah's friendliness, professionalism, knowledge and enthusiasm really shines through and has left me feeling secure and confident in Bridgfords' ongoing support

Greg Β· 17 February 2026

Agent replied Β· 17 April 2026

Absolutely thrilled to hear about your positive experience working with Sarah at Bridgfords. We truly take pride in finding the perfect property for our clients. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We approached Bridgfords in Halifax for a tenant finder service, for a buy-to-let property. From the outset, Sarah Broadbent and the team handled the process professionally and efficiently. We were kept updated throughout, queries were dealt with quickly and we were very impressed with how straightforward everything was. Sarah in particular is extremely knowledgeable and we felt comfortable that our property was in good hands. We are now using Bridgfords for a further 2 property lets. Highly recommended.

Jo Β· 28 November 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me. My advice to anybody looking to sell a house is don't even contact Bridgfords for a valuation. You can look at my review of Michael Poole to see how I found the service from them overall if you want to. The date I have recorded as my experience is the date of the second from final phone call i received as the final one was from a mobile so I cant be certain of the date without calling a few numbers to check. I have purposefully waited for the property to sell before leaving this review.

James Β· 26 June 2026

1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers. The contractors they use are also significantly overpriced, leaving landlords with unnecessarily expensive maintenance bills. For the amount charged, the level of service provided is disappointing. Overall, my experience has been frustrating, costly, and poor value for money. I would strongly advise others to look elsewhere.

Andrew Β· 24 June 2026

1/5

Trustpilot

STAY AWAY - BRIDGFORDS DARLINGTON

I purchased a property from Bridgfords in December 2025. They have been holding the keys. I arranged my own contractors to start renovating the property. Bridgfords decided to change the locks without my consent and knowledge, I have been chasing them for almost a month now to get the money refunded back to me but it has been a struggle and a battle. Do not use this agency as they cannot be trusted and are horrible and difficult to work with. STAY AWAY FROM THESE INCOMPETANT, GREEDY MONEY GRABBERS

Keith Β· 22 June 2026

5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie Β· 24 August 2026

5/5

Google

We have had the pleasure of finding our new home through Bridgfords Halifax recently. Sarah has seen us throughout the whole process and has been nothing short of amazing. Barney has also been so helpful. The team offer such a friendly, professional service. Would not hesitate to use Bridgfords again in the future.

Sophie Β· 10 May 2026

Agent replied Β· 10 October 2026

Thank you for choosing Bridgfords Halifax for your new home search. We are thrilled to hear that our team, especially Sarah and Barney, provided you with exceptional service. We strive to make every experience with us positive and professional. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Halifax Sales

How many reviews does Bridgfords Halifax Sales have?

Bridgfords's Calderdale office has 772 reviews across two platforms: 317 on Google, 455 on Trustpilot (across the whole business).

What is Bridgfords Halifax Sales's rating?

Bridgfords Halifax Sales is rated 3.2 out of 5 across all 772 reviews, and 4.7 out of 5 on Google from 317 reviews.

Where is Bridgfords's Calderdale office?

Bridgfords Halifax Sales, 12 Bull Green, Halifax, HX1 5AB, Calderdale, HX1 5AB.

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