Minors and Brady Caister-On-Sea reviews

★★★★★ 5/5

Google

Can’t thank Mia at the Caister office enough for all of her FABULOUS work and patience with getting our offer accepted with our vendors. She has been delightful to talk to and very understanding. Thank you so much! 😃 …

Grace · 18 June 2023

★★★★★ 5/5

Google

Chloe was on time and knowledgeable on the properties we looked at. Tom and Connor came back to me regarding the offer and we're honest re offer. Very happy with the service we received from the whole team. Very professional.

Jane · 18 June 2023

★★★★★ 5/5

Trustpilot

Minors and Brady staff were pleasant…

Minors and Brady staff were pleasant from the first day I called to make my enquiry. They made certain to explain details to me. James was pleasant from the get go and then Samuel took over and has been patient and helpful throughout the process. I would gladly recommend Minors and Brady and Samuel Carpenter.

Itoro · 3 July 2024

★★★★★ 5/5

Trustpilot

Minors are helpful

Megan from minors and Brady couldn’t have been helpful enough nothing was too much trouble, anything we needed help with Megan was there on the end of the phone doing what she could to make our selling and buying process as easy as possible. So thank you for everything

Kara · 10 October 2024

★★★★★ 5/5

Trustpilot

Claire Wilson Superstar!

Would just like to thank Claire Wilson for all the work she has done on our house sale. She has gone above and beyond, quite often doing our solicitors work for them, and has chased the whole chain on multiple occasions. A great asset to the company.

Daniel · 7 November 2024

★★★★★ 5/5

Trustpilot

Rosie Turley . Sale completed!

Rosie Turley .We have recently completed our house move , the experience was challenging but Rosie Turley from minors and Brady was a great help . She helped push the sale through and was constantly available for help and advice . Without her help I’m sure we’d still be waiting to move . Highly recommended .

Kevin · 6 June 2024

★★★★★ 5/5

Google

We have sold our houses through Minors and Brady and due to move into our forever home together on Monday. It will be chaos from that point on 😂 so I wanted to take the time in the calm before the storm to share my positive review of all the team at Caister and especially Chloe who has kept us informed with progress during the after sale period and helped push things forward when we hit obstacles with the chain. All the team are very professional and pro active which is what you need from an estate agent. Both our houses sold within hours of their first viewing and I’m sure was helped along by the way Max managed the day. Thanks Tanya and GaryPositiveResponsiveness, Professionalism

Tanya · 24 August 2022

★★★★★ 5/5

Google

Just starting with these guys to sell our home, Caitlin has been brilliant at getting our property on line, really quick and responsive. Jake who came to do our appraisal was professional, friendly and not at all pushy and Brook has been great with communications. Also our photographer (who's name I cannot remember) was very considerate of our home, we didn't feel he was intrusive at all and he has made it look great! Thank you all so far!PositiveResponsiveness, Professionalism

Sara · 24 August 2022

★★★★★ 5/5

Google

Thank you minors and Brady and in particular Sarah. The whole process of buying our house was made very easy, and any questions were asked promptly. They also listened to our requirements of what we needed which made is a little bit less stressful. I would highly recommend Sarah and minors and Brady to anyone looking to buy a property.

Joanne · 19 March 2024

★★★★★ 5/5

Google

Recently I have had one-to-one dealings with Mr. Bradley Stark from Minors & Brady at their Caister Branch. I have never found ANY other agent as diligent, fastidious or as helpful as Bradley. Any questions, issues or dramas have been dealt with swiftly and thoroughly by him. If you are looking to for someone to help you with your move, buying etc. then I would absolutely recommend that you speak with Bradley Stark (and he’s got a cool sounding name).

Paul · 20 December 2023

★★★★★ 5/5

Trustpilot

Steven was really good at explaining…

Steven was really good at explaining both properties we viewed and we especially loved that he wasn't pushy, as some agents can be. When we weren't certain on either property, he was very inquisitive and asked us our preferences so he could keep an eye out for anything else we'd like. Overall, it was a really good viewing experience!

Lucy · 3 April 2024

★★★★★ 5/5

Trustpilot

Lettings Team - Sam Carpenter M&B

I have been relying on Minors & Brady for the rental management of my properties for numerous years, and I must say they have been impeccable. Just recently, they efficiently found and secured a tenant in Carlton Colville who perfectly met all my criteria. Sam Carpenter was in charge of the reletting process and kept me informed at every step, putting in considerable effort to ensure the right tenants were chosen.

James · 19 June 2023

★★★★★ 5/5

Trustpilot

Excellent service

Minors & Brady were superb in guiding myself and my partner through each stage of the letting process. Sam Carpenter was highly efficient and proactive in his communication and ensured a smooth journey for us as perspective tenants throughout. Sam was particularly impressive in sorting a minor technical issue for us on the Saturday before our move-in date. We are both very grateful for all the support from Minors & Brady.

George · 6 June 2023

★★★★★ 5/5

Trustpilot

5 star service

Although we are not completely through the whole service process yet we cannot fault the service to date. Charley kept us well informed at every opportunity and managed to get our property sold within a day of being on the market and negotiated well on our new property too. Highly recommend.

Rachel · 15 August 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs

Avoid at all costs, Minors and Brady are the most dishonest and untrustworthy company I have ever come across. Selling our house through them and the list of issues is endless, here are some highlights;1. Lost our house keys and didn’t tell us for almost two weeks. Acted like this was no big deal, and just offered to get a new key cut. They did replace the locks but only when we insisted on this. A huge security issue and when questioned about the procedure for keeping keys safe it was made clear they do not have one.2. House was continually left unlocked after viewings, often for the whole day until we returned from work in the evening. Again they acted like this wasn’t an issue as “there was no break in reported”. 3. Made additional copies of our keys without our knowledge or consent. When we questioned why the copies had been made they could not / would not give us a reason why. If it was for a honest reason I’m sure they would have just told us. We had to get our locks changed AGAIN this time at our own expense. 4. On two separate occasions they reduced the asking price of our house without our permission. The first we knew of it was when we saw the change on Rightmove! They changed it back as soon as we requested but it should never have happened in the first place. 5. They arranged a meeting between our buyer and their mortgage advisor to take place at our house, without our knowledge. Just turned up on the doorstep and seemed very offended when we would not let them use our house as a meeting space. 6. Items in our house were damaged and moved. Whilst this could have been cause by a client viewing it, it is the agent’s responsibility to ensure this does not happen. 7. Communication throughout has been absolutely dire and we are either told bare face lies or they just flat out refuse to answer our questions. Jamie Minors, the owner, would not even discuss the issues with me, clearly they can’t even come up with an excuse for their unprofessionalism. 8. Funny how they continually pressured us to reduce, and then when we took the house off the market we suddenly got an offer from someone who had never even viewed the house but happened to be friends with staff at Minors & Brady, what a strange coincidence. 9. One of their agents visited our property without our knowledge when we weren’t there and was looking in the windows and entered the garden. We then received a very strange phone call from them where they admitted to being there. This was 6 months after we had stopped viewings with them and they no longer had a key or any reason to be there. When questioned why they were there, they refused to answer.We are currently taking legal advice and speaking with the property ombudsman regarding an even more serious issue than the above but have been advised not to publicly discuss this matter whilst taking legal action.Jamie, I would love to discuss these issues with you, as I have been trying to for several months now, but you are obviously unable to have a mature and professional conversation.

Amy · 12 July 2022

★★★★★ 5/5

Trustpilot

Samuel is best agent I've worked with…

Samuel is best agent I've worked with in my letting experience .He's very prompt in replying messages and have very good communication skills.He listens and understands his clients well.He's the best asset for minors and brady.Thanks to him we got a new home in under two weeks because of his commitment to his job.Well done.

Moreen · 3 June 2024

★★★★★ 5/5

Trustpilot

Minors and Brady After Sales Service

The After Sales Service with Minors and Brady was efficient, timely and conducted with great enthusiasm by Aysegul Capti. Aysegul made sure all parties were informed and kept the process going efficiently so the exchange of contracts ran smoothly.Would certainly recommend dealing with Aysegul.

RJ · 29 November 2024

★★★★★ 4/5

Trustpilot

Rocky start with previous after sale…

Rocky start with previous after sale staff, but once jasmine took over our file things started to move. The 4 starts purely represent Jasmines work on how informative she was and was always on hand to provide updates. Thank you Jasmine for all your work - we got there ☺️

Charlie · 24 August 2024

★★★★★ 5/5

Trustpilot

Absolutely lovely team

Absolutely lovely team. Just listed with them and its been really smooth. Kirsten was so helpful sorting out so we could list quickly and get things moving and now we have our first viewing with an hour of going live so all very exciting. Looking forward to the process knowing we will be looked after well.

Saz · 8 May 2024

★★★★★ 5/5

Google

I cannot thank Brooke and Mia at Caister shop and Scott O'neil at the end stages for everything. This whole process was new to us and these 3 lovely people made it alot easier. Poor old Scott probably regretted his career choice after the amount of questions i asked him, emailed him and the endless phone calls. But he was always friendly and helpful and honest with me!! Thank you for helping us move so quickly and nearly painlessly ;)PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 18 June 2022

★★★★★ 5/5

Google

Nigella our aftersales contact was amazing, nothing was a problem for her no matter how many times I contacted her. I personally think that she worked her socks off. She always helped even on her week off she sent us a congratulations email this goes to show how nice she is. If you are lucky enough to get her you are in safe hands. If I could give her stars for just her work alone then it would be alot more than the 5 star that's on Google. I would also just like to say Ben was lovely as he also helped on our final 2 days as Nigella was on annual leave. On a whole a very positive experience.PositiveResponsiveness, Quality, Professionalism, Value

Lyn · 18 June 2022

★★★★★ 5/5

Google

We would like to show our appreciation and gratitude for a very professional experience when selling our home and also buying our new property through Minors and Brady. We were handled with care and attention to our wants and needs and were impressed from the moment we viewed our new property, taken round by a very pleasant chanelle, to the moment we secured the sale on our precious property. Having been in contact throughout with the ever friendly and approachable Mia this just made things all the more easier and we thank her for this. I honestly think Mia was as excited as we were that we got our new property. It's that kind of input that you cannot buy. If we ever move again (we hope not to have to) we would use minors and brady to do so. ThanksPositiveResponsiveness, Professionalism

Master · 18 June 2022

★★★★★ 5/5

Google

The housing market is crazy right now and we have viewed many properties without much luck until Mia showed us a property. At this stage we were despondent to say the least! Mia acknowledged and responded to our feeling and made us feel welcome and positive and gave invaluable advice to help in the process. I have nothing but great things to say about Mia (give her a pay rise)and minors and Brady! There has always been a speedy response and great customer service here. After a traumatic year of house searching we’ve found the perfect home and everything appears to be going swimmingly! Thank you Mia you are my saviour!!

Jeanette · 18 June 2022

★★★★★ 5/5

Google

We are in process of selling our property with Minors and Brady Estate Agents. I can honestly say that Minors and Brady are the best estate agents in Great Yarmouth and the surrounding area. We received an offer just 1 day after putting the property on the market. Mia Staff ,the lady which was doing the most of the viewings was totally amazing. We haven't seen an estate agent like her before, she was so kind, friendly and knowledgeable. We believe that we managed to achieve such a quick sale thanks to Mia who manage to create real buzz and excitement during the viewings. Also one of the other estate agents Jack who came to value the property was exceptional , he really took the time to explain everything and to create solid strategy so we could sale quickly. The brochure was prepared perfectly, Despina and the photographer prepared brilliant brochure and photos were really the best. Over all I could say that Minors and Brady are the best agency in Great Yarmouth in my opinion and with the best professionals working there. Thank you Minors and Brady! DK and ZK

Kano · 18 June 2022