Trusted Agent profile · Caister-On-Sea
★★★★★
2,262 reviews across 2 platforms
48 High Street, Caister-On-Sea, NR30 5EH
Part of Minors and Brady, see every office.
Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,262 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleI have just made an offer on a bungalow in Norfolk. Sarah Clifton from the Caister on Sea branch has been very helpful. She is friendly but not pushy. She explained very well to me what procedures I had to next.
Thank you, Helen. It is great to hear that Sarah supported you so well and explained the next steps clearly without any pressure. We are glad the experience has felt positive so far.
5/5
TrustpilotOutstanding service throughout.
Throughout the sale of my property Minor’s and Brady have been outstanding, especially the support and regular updates from Claire Wilson in the after sales team. I have never had to chase for an update whilst in Claire’s capable hands, even after a few hiccups along the way I felt at ease knowing Claire was there to help. I’m very grateful to the whole team for their support.
5/5
TrustpilotVery professional and supportive…
When the time came to sell our mothers property, Ange Henderson helped us through the whole process. She kept in regular contact with updates, advice and any progress. It was a challenging time as we didn’t live near the property but Ange was very supportive and understanding throughout. A big thank you from us for all your help.
5/5
TrustpilotMinors & Brady have been very competent…
Minors & Brady have been very competent throughout these early stages of the sale of my late mums property, especially Macey who has been great, keeping me up to-date both by email and phone.She is very friendly and helpful and nothing was too much trouble.We now have a sale going through and I would not have any problem recommending them to anyone looking to buy or sell.
5/5
TrustpilotWe have recently moved from quite a…
We have recently moved from quite a distance and I have been really pleased with the service I received from Minors and Brady. Cassie provided the aftercare and was always there either by email or phone. We did have a tricky two day move and problems with a private road which Cassie was able to assist me chasing Solicitors. Would highly recommend 🤗👍
5/5
TrustpilotCassandra Creak at Minors and Brady was…
Cassandra Creak at Minors and Brady was an absolute star, from the moment the sale was agreed she was on the ball. The sale was not straight forward, and without Cassandra being as proactive as she was I think I may have gone mad. I received regular updates on the progress of the sale and she even stepped in when an issue occurred down the chain, and very quickly had all parties involved talking and the issue was resolved. I cannot speak high enough of her professionalism throughout the process. Thank you Cass
5/5
TrustpilotNigilla was very good at her job,she…
Nigilla was very good at her job,she kept us updated throughout our sale, it has been a strenuous year for us but they pulled it off. The only issues we had was we thought the sales team were abit pushy, we know sales targets must be met BUT they need to go about this another way quite stressful at times but once sold everything went much smoother.. thanks again.
5/5
TrustpilotProfessional Karol
Karol Wengrzik was the young gentleman who valued the property of my late mother. Karol was extremely professional but also empathetic considering the circumstances of the sale. Within 3 days of the property being on the market we had secured an offer. Since the offer communication with the team has been excellent, they have kept me informed every step of the way.
5/5
TrustpilotFantastic service!
I can't thank Nagilla Santos enough for all of her help with the after sale of our property. It has been a long winded process due to a few problems (nothing caused by minors and Brady), and Nagilla has been a life line. So helpful and understanding with everything. She gave her absolute all to get things wrapped up asap and i am so grateful. Thank you.
1/5
Trustpilot*** AVOID AVOID AVOID ***
*** AVOID AVOID AVOID *** If I could give a NO star review I would. Right from the beginning, literally, there has been mistake after mistake after mistake. There is never any feedback & communication from them to us was zero; unless to confirm a viewing. Now I have pulled the plug, the manager, Dan, is trying his bullying tactics & threatening all sorts. He can try all he likes but he'll get bored before I do!! If, after all the errors that they've made, they expect to get a penny out of us, then they really are living in cuckoo land. I'd rather give the money to a charity. I gave them a chance & they failed MISERABLY on SEVEN separate occasions. Think SERIOUSLY before using this agent - there are so many better ones out there but we decided to give the underdogs the chance first. Sadly for them, it hasn't worked out but at least I now know that whoever gets our money, they'll have earnt it error free.
5/5
GoogleThank you Rosie,Brad,Dan,Laura and all the team for a smooth, professional and personal service nothing was too much trouble 😀 Want a professional, caring service? Then look no further throughly recommend, thank you all! 😊
5/5
TrustpilotI rent out a property through Minors…
I rent out a property through Minors and Brady and there was much work to be done after the previous tenants left unexpectedly. Lexi has provided amazing support throughout, organising quotes and contractors, with nothing being too much trouble for her. She is both pleasant to deal with and incredibly efficient, a great person to work with when the work is extensive but time is tight. Thank you Lexi
5/5
TrustpilotJessica kemp and team worked extremely…
Jessica kemp and team worked extremely hard to help us with our move dispute our buyer being really difficult.
Thank you for your review, Mark. It sounds like a challenging move, so it’s great to hear Jessica and the team worked so hard to help keep things progressing despite the difficulties along the way!
5/5
TrustpilotFast and brilliant
Brooklyn Smith helped me and my partner get everything sorted pretty quickly without any issues. He was really helpful.
Thank you for your review, Victor. We're happy to hear Brooklyn helped get everything sorted quickly and smoothly for you and your partner, and that he was so helpful throughout!
5/5
GoogleI should like to thank Shania Wright for the presentation of the brochure for my house sale. It is an excellent piece of work, so much better than the efforts of the previous est.agents! The photos were a vast improvement & achieved without the usual help of the properties lighting!
Dear Brian, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our Shania, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotSprowston House Viewing - Emily Bygrave
Today we viewed a house with Emily Bygrave. Emily was a really friendly knowledgeable agent who answered all our questions today and gave us plenty of time to view the house, nothing was any trouble. She is a great asset to your team and by far the best agent who’s showed us around a property, she’s also the only person to finish the house viewing to ask if we wanted to submit an offer. Many thanks Emily we’ll be in touch. Lisa and family
5/5
TrustpilotExcellent Customer Service
Having just bought our first holiday home for our business through Minors & Brady, we found there customer service outstanding, especially Claire, who kept us updated on a weekly basis, Claire knew most updates from our solicitor before we did!!It was an absolute pleasure working with them and exactly how customer service should be!Thank you for all of your help!!
5/5
GoogleI am in the process of buying a property and am really impressed with the company. Sarah was very polite, professional, and thorough with getting the ball rolling. Sarah updated me on a regular basis, made suggestions of services that are available, easily contactable (telephone or email). As a result of this experience I will hopefully be using yourselves again within the next 6 months for the next property
5/5
TrustpilotAmazing claire
Can’t thank Claire enough :) Always keeping us updated and letting us know what’s going on. Wasn’t always able to answer the phone due to working but Claire left voice mails or would get in contact via email. Also just want to say thank you very much for answering our questions that seemed ‘silly’ as first time buyers.
5/5
TrustpilotA real credit to the team!
We had the luxury of buying and selling through Minors and Brady. Whilst it has had many ups and downs since the moment we put an offer in it has all paid off. None of this would be possible without the hard work and perseverance of Nagilla Santos. She has been amazing throughout, no matter the curveballs thrown her way she took it all in her stride to push things forward and get everything back on track. Nagilla kept us informed at every step as well as making contact before she went on leave to see if we needed anything and to advise who to contact in her absence. She has been very attentive and we are so grateful for everything that she has done. Now to look forward to our future in our dream forever home. Thank you so much Nagilla, you are a real credit to Minors and Brady!
5/5
GoogleGreat experience from speaking on the phone to viewing the property. Lauren was amazing very helpful and knowledgable. Also super friendly which made us feel very comfortable. 5 stars to Lauren at minors and Brady and the rest of the team.
5/5
Google5 star customer service from Minors & Brady in particular Sarah who handled our sale and simultaneous purchase professionally and were extremely helpful in assisting in negotiations and providing advice on the selling and buying process. I would definitely recommend them.
Hi Brad, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sarah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotFive star estate agent
My recent house sale has been a long process but the one constant throughout this was the professional help and guidance given to me by Rosie Turley. She has been outstanding and has gone above and beyond to see this house sale completed. Nothing has been to much trouble and she is a credit to Minors and Brady and because of her I would not hesitate to recommend this estate agent to friends and family. Thank you so much Rosie.
5/5
TrustpilotEasy Aftersales Process
Cass was incredible with the after sales process. Myself and my partner have just bought our first home and moved in together so all of this was very new to us!Cass was very prompt with responses, chased anything up quickly and gave us weekly updates on the whole process. Knowing it was our first experience with this, she was very understanding and made sure we understood everything that was happening. Everything that needed resolving was completed very quickly and with communication at all steps.
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The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
