Trusted Agent profile · Bury

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Miller Metcalfe Bury reviews

4.3

★★★★★ Great

335 reviews across 2 platforms

9-11 Market Street, Bury, BL9 0AH

Miller Metcalfe's office in Bury, at 9-11 Market Street, is rated 4.3 out of 5 across 335 reviews on two platforms, including 203 Google reviews rated 4.6.

Google logo

4.6 / 5

203

Reviews on Google

This office

Trustpilot logo

132

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bury office, from every platform, shown as written. First names only.

5/5

Trustpilot

The whole process of selling my house …

The whole process of selling my house from first visit and valuation, to arranging viewings and providing feedback was handled in a most professional and friendly manner. All staff involved had a good understanding of my situation and I felt greatly supported during the process. Questions and queries were promptly dealt with and the advice given was both realistic and practical. The sale of my house could not have been handled better, my thanks to all at Miller Metcalfe. PS the photos and info on the web site were great! Tony MC Nally

Tony · 8 June 2017

5/5

Trustpilot

We used Miller Metcalfe for the sale of…

We used Miller Metcalfe for the sale of our property and they also bought our new home through them. Have to say Amy and Charlotte and the Bury office were absolutely fantastic and would definitely recommend. Chris.

Chris · 10 September 2021

Agent replied · 23 December 2024

Hi Chris, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received a fantastic service from our dedicated team and that we have met with your expectations. Thank you for recommending Miller Metcalfe. All the best in your new home.

1/5

Trustpilot

I have contacted Miller Metcalfe…

I have contacted Miller Metcalfe numerous times over the past year by email & telephone to view properties & not once have I had a response. Completely unprofessional & a waste of everyone's time. Avoid

Richard · 27 July 2024

5/5

Google

Would actively recommend Miller Metcalfe. The service and help we received was incredible, and Amy R went above and beyond. Thank you so much!

Chloe · 24 March 2023

Agent replied · 28 August 2024

Hi Chloe, thank you for your review of our Bury team. It is greatly appreciated!

5/5

Google

I sold my house with Miller Metcalfe bury and couldn't fault them; the entire team are friendly, helpful and on hand to help with any queries - all in all, I had a very positive experience with them.

N · 22 May 2021

Agent replied · 28 August 2024

Hi Nic, thank you for your 5 stars and for taking the time to write the review, it is greatly appreciated. All the best in your new home.

5/5

Trustpilot

Great to deal with helped with all issues to do with our move

We have recently Sold our property and bought our new one with Miller Metcalfe we found there service very good our property details were done very quickly and we sold our property within 4 weeks!!! the pictures taken were much better than we had seen from other estate agents, also throughout the buying and selling process they were on hand to assist with any issue raised and made sure our move went through as smoothly as possible. We would recommend them to anyone selling their property

Adam · 11 May 2015

5/5

Trustpilot

Excellent!

We lost a loved member of the family and had to sort everything out very quickly, as we live abroad and were only in England for a short time. We invited 3 estate agents to value the house and chose Miller Metcalfe due to price (obviously), value given for the house but also on how we felt about the company based on the confidence we had in the person who came to see us. It was a great choice! We contacted lots of staff members during the process but all were up to speed and everyone returned calls if we needed a particular individual. They were efficient, helpful, cheerful and professional. Our only (slight) reservation was that the house did not appear on their website for a few weeks but it was sold very shortly afterwards, and we were kept advised of progress, despite a prolonged probate period. We were impressed with all our dealings with Miller Metcalfe and would definitely recommend them.

Sue · 7 May 2015

5/5

Trustpilot

Above and beyond the call of duty!!!

Miller Metcalfe offered support and guidance during our house move. All I can say is that they made what is a very stressful time a lot less stressful. Just to know that they were on the end of the phone to listen to my concerns which they always quickly alleviated is invaluable. Their knowledge of how the house moving process runs from both personal experience and also working experience has been a huge help. They stepped in when it wasn’t really within their remit to do so, I was on the verge of total panic and knew that they would be able to and would want to help and that means so much. I would definitely recommend Miller Metcalfe to any of my friends for selling their house and have done already as their advice has been sound and they have made the process feel so personal which was important to me

Jayne · 23 January 2013

5/5

Google

I recently purchased a property which was listed by Miller Metcalfe, Bury. The team were extremely professional and helpful throughout the whole process. Whenever I had any questions or queries, they were always on hand to offer support and …

Matthew · 3 October 2020

Agent replied · 28 August 2024

Hi Matthew, thank you for your lovely review of our Bury branch! We wish you all the best in your new home :)

5/5

Google

Handled my sale very professionally and were responsive

Marcus · 24 March 2024

Agent replied · 28 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Myself and my husband have recently let a property from MillerMetCalfe and they have been amazing! Amy the lettings manager is so helpful and nothing is ever too much trouble! Always polite and professional and above all honest! I would 100% reccomend!

Felicity · 22 May 2019

Agent replied · 28 August 2024

Hi Felicity, thank you for your review of our Bury branch. We wish you all the best in the future :)

5/5

Google

Danielle helped us sell our home, her professional approach was amazing and she really helped us throughout each step. Highly recommended!

Sarah · 24 March 2023

Agent replied · 28 August 2024

Hello, thank you for your review of our valuer Danielle. It is greatly appreciated!

5/5

Trustpilot

Paige and Amy in the lettings…

Paige and Amy in the lettings department have been excellent. They don't miss a trick and communicate every step. Would deffo recommend using them if you have a buy to let property.

Scott · 29 November 2021

Agent replied · 23 December 2024

Hi Scott, thank you for taking the time to leave your great feedback, it's really appreciated. We are pleased to learn that you received an excellent service from our lettings department and were kept informed every step of the way. Thank you for recommending Miller Metcalfe and we will certainly pass on your thanks to Paige and Amy. Best wishes.

5/5

Google

Excellent service, thank you very much

Mark · 24 March 2024

Agent replied · 28 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Was very impressed with the amount of work that had been done by Matt before he arrived, bang on time. We are still undecided on whether to move but will definitely return to MM if we do.

Harry · 24 March 2024

5/5

Google

A professional and helpful team ..I would recommend the Bury office to anyone! Sold and managed quickly and efficiently

Jules · 24 March 2023

Agent replied · 28 August 2024

Hi Jules, thank you for your review of our Bury team. It is greatly appreciated!

3/5

Trustpilot

Good at selling

We have used Miller Metcalfe Culcheth for both renting and more recently selling our property. They have always found tenants very quickly and also sold our property very quickly. However as part of the sales package they are promoting a company called DC Law who we found completely incompetent. By all means use Millers to sell your property but do not use Their package, get your own solicitors.

Ian · 23 September 2020

1/5

Google

After dealing with Miller Metcalfe as a tenant moving from Brighton to Manchester I am both physically and emotionally drained. The staff were incredibly rude and unhelpful over the phone, and absolutely refused to accomodate our requests …

Harry · 3 October 2019

Agent replied · 28 August 2024

Dear Harry, We are sorry you feel like this and had a negative experience. … More

5/5

Google

Very good advice on marketing and selling the property by "Modern Auction". Well managed. Not yet achieved completion.

Robin · 24 March 2023

Agent replied · 28 August 2024

Hi Robin, thank you for taking the time to leave your 5 star rating, it's greatly appreciated!

4/5

Google

Lovely staff in Bury, very helpful & pleasant, did all they could to help me move successfully..thank you..

Dorothy · 24 March 2023

Agent replied · 28 August 2024

Hi Dorothy, thank you for your 5 Star review of our Bury team. It is greatly appreciated!

5/5

Google

Absolutely first rate

Geoff · 24 March 2024

Agent replied · 24 March 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

From start to finish Zoe and Laura…

From start to finish Zoe and Laura worked so hard chasing the buyers and solicitors. Couldn't have asked for more support during a long and stressful sale during Covid pandemic. Thank you girls!

Diane · 6 December 2020

Agent replied · 23 December 2024

Hi Diane, thank you for rating Miller Metcalfe 5 stars and for taking the time to write the review. It is greatly appreciated and we wish you all the best in your new home.

1/5

Trustpilot

If you have property to rent - AVOID

Twice now this company miller metcalfe in Bolton have placed in non paying tenants. The first tenant cost me a fortune in court costs to remove, they overcharged me to change all the locks, and now I am going through the same process all over again and yet face more costs to evict. Please think carefully before appointing this agency to market your property to rent. Very very unhappy customer.

Zahid · 15 December 2018

5/5

Trustpilot

Excellent Service

We have found all the staff at miller metcalfe to be very professional and have worked hard to sell our property. The whole process from valuation to sale has been made quick and easy.

Richard · 4 August 2020

Agent replied · 23 December 2024

Hi Richard, thank you for your lovely review! :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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