Keenans Estate Agents Bury reviews

★★★★★ 5/5

Trustpilot

An absolute pleasure!

I have used many estate agents throughout my life but none come close to the service and professionalism of Keenans. I can not recommend them enough! Specifically Emma D, who has gone above and beyond for us, answering all our concerns and promptly responding without having to chase once, her customer service skills were excellent and a real pleasure to do business with. Emma made the whole process a stress free experience! I wouldn’t use any other estate agents again. Highly recommended!

Thomas · 9 November 2021

★★★★★ 5/5

Trustpilot

I have been dealing with Keenan’s…

I have been dealing with Keenan’s buying a property. I can’t recommend Abbie enough. She has gone above and beyond and a been a pleasure to deal with. A real credit to the company. Thank you Abbie for all your hard work. It is very much appreciated.

Zoe · 24 July 2024

★★★★★ 5/5

Trustpilot

Keenans has best real estate agents and…

Keenans has best real estate agents and keenans has really good customer service.

Mohammad · 24 February 2026

★★★★★ 5/5

Trustpilot

Great service and very professional.

Paul · 28 April 2026

★★★★★ 5/5

Google

I would like to add big thank you to all Keenan’s partners and family members who are listing houses and flats for your loved ones to get better shelter to live with your loved ones and I would definitely recommend others to reunite with the family members of Keenan’s group but specially Keenan’s Bury because main reason is Women power and building your dream houses and other sort of family homes from single brick to big skyscrapers but other Keenan’s family members are not able to get in touch with the people and families who live there to get a better sense of understanding with their families maybe they are busy in different sort of businesses. Love Keenan’s Respect Keenan’s Stay Safe from Evil Eyes. strength and Great power comes with great responsibilities Women are CNZGenX Generating love and affection. Pictures will be posted soon x

Devil_Jordan69 · 27 February 2025

★★★★★ 5/5

Trustpilot

I can’t recommend Keenan’s enough

I can’t recommend Keenan’s enough. All the steam members go above and beyond.. my original buyer pulled out at the last hour and they really made the effort to find a buyer very quickly. Archie, Lawrence and Ella are the contact I deal with. All of them exceed professionalism. Thanks guys. Clare x

Clare · 29 February 2024

★★★★★ 5/5

Trustpilot

Recommended estate agent

A well organised and helpful team at keenans. I was sent an email which matched my criteria of what I am looking for.I was given a viewing appointment pretty much straight away that week without any fussing. James was very helpful showing me around the property he was very polite and positive. Even though the property got sold for a higher price I was told I would still be sent new properties which matched my criteria.

Mobeen · 13 February 2022

★★★★★ 1/5

Trustpilot

There was no option to give Zero Stars...

Keenans replied to my prior review saying "Compliance" was an issue when it was not.All Compliance issues were sorted up to 24 October.As for Valuation, another reason Keenans gave for withdrawing under criticism? Never discussed Valuation in four weeks of dealing with Keenans.A bizarre and unexplained sequence of events if ever. Buyer beware...

Nick · 19 November 2024

★★★★★ 1/5

Trustpilot

Moved out of a rental property no…

Moved out of a rental property no communication regards getting my deposit back. Rang up, emailed and eventually got hold of someone Joe who then didn't ring back for 2 days chased them again and said he isn't dealing with it Alison is who never got in touch with me. Would never use Keenans to sell/buy or rent a property again.

Michael · 2 August 2023

★★★★★ 1/5

Trustpilot

Bad property. Bad agent. Bad attitude.

Me my wife and child arrived early to view a property so we decided to have a look round the local area.Upon walking down a guinnel at the side of the house I noticed that the property was very grotty from the back.I decided to open the gate at the front and have a look. The lawn at the side was covered in pieces of brick and debris. The fence at the back was 8 feet tall and the struts imposed into the back garden so it was basically unusable. Upon returning to the front the agent was just arriving. He then had the audacity to tell me I was trespassing. He continued to be hostile for the rest of the visit and he made me and my wife very uncomfortable. There were no pictures of the gardens on the website and I'm glad I looked.I would advise other people to turn up early and look round as you never know what they may be hiding from you.I have never dealt with Keenans before and I am discouraged from dealing with them again.

Robert · 3 March 2021

★★★★★ 5/5

Google

When we were thinking of buying, I always knew it was going to be a Keenan’s property. Once we found a house that we liked, the staff were super helpful and professional. Service was top notch. Thank you Keenan’s Bury for being a part of our journey.

Analeez · 26 May 2024

★★★★★ 5/5

Trustpilot

Ella in Sales Progression

Ella in Sales Progression - Professional, patient & friendly.

Andy · 4 March 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic company

Absolutely fantastic company. Emma was like My personal PA and kept us informed about everything and in my opinion went above and beyond. Recommend to anyone wanting to sell there property with this estate agents. Thanks again guys and keep up great work .

Dave · 9 November 2021

★★★★★ 1/5

Trustpilot

THE WORST ESTATE AGENT IN NORTH WEST. AVOID!!

Avoid this estate agent at all cost. Don’t be hooked in the overly confident sales person. You will regret it afterwards. There a sales estate woman on the phone named Kayleigh is awful to speak to. Absolutely rude and extremely pushy to the point I feel awfully pressured to do whatever they want which is a cheap quick sale and get their commission. If I could rate this ZERO stars I would!I will NEVER use this estate agent again. AVOID!

J · 23 January 2021

★★★★★ 4/5

Trustpilot

Great job Callum

Callum stepped up to the plate and fixed everything that was not satisfactory with the service. He fulfilled his promise, improved the communication that was lacking, and worked diligently to find potential tenants within the agreed-upon timeframe. I'm pleased with the service Callum has provided me with so far. Thank you Callum.

Dve · 28 January 2024

★★★★★ 5/5

Trustpilot

Dealt with the lettings team an found…

Dealt with the lettings team an found them all very professional

Tracey · 21 January 2026

★★★★★ 5/5

Google

Thank you Keenan's Bury for your great efficient service. Deborah the viewer was very knowledgeable regarding the locality of my recent purchase.

Colin · 16 April 2025

★★★★★ 1/5

Trustpilot

The agents at keenans were incompetent

The estate agents at keenans were incompetent luddites who slowed down our process of buying a house immensely and almsot caused the entire sale to fall through. They took forever to respond to e-mails (if they ever even did), ignored questions and left out key information, delayed passing time sensitive information from the sellers to us, and overally made the experience a nightmare

JG · 6 July 2025

★★★★★ 5/5

Google

Great communication and kind customer service from Nikki at Keenan’s Bury

Maciej · 11 September 2026

★★★★★ 5/5

Trustpilot

Fantastic service

The service that was provided here was of high standards it was excellent! Alicja went above and beyond to help me with an enquiry I had. She was not only professional but was an extremely lovely girl. She provided me with a lot of useful information and helped me so much. I definitely recommend Keenans estate agents and will definitely be getting in touch again and recommending to my friends and family!

Esso · 10 November 2021

★★★★★ 5/5

Trustpilot

Recently sold my house with Keenans and…

Recently sold my house with Keenans and couldn't have been better looked after by the whole branch in ACCRINGTON. Special shout out to Jonathan for going above and beyond to ensure the sale went through as quickly and smoothly as possible, not forgetting to mention the offers I received where way above asking price! I wouldn't sell a house with anyone else! Thank you Jonathan and all the team keenans ⭐⭐⭐⭐⭐

Fabrizia · 22 December 2021

★★★★★ 5/5

Google

Nikki was absolutely fabulous right the way through!

Jordan · 1 September 2025

★★★★★ 5/5

Trustpilot

Chloe was a credit to Keenans with all…

Chloe was a credit to Keenans with all her help and support. It was stressful at times but we got there in the end and she informed us of what was happening all the way. This was not the easiest thing I've had to do in selling my parents house but Chloe took it all in her stride. Pushing the solicitors to get a move on. Thanks Chloe.

Lynda · 7 March 2022

★★★★★ 5/5

Trustpilot

Great service!

Keenan's have been exceptional with the sale of our house. Jay has kept us up to date at all times and they were really helpful with the viewings as sometimes my job can mean I'm not available to do them myself. Jay and his team have been thoroughly professional since the start and I would definitely recommend them to anyone. Other estate agents could learn a lot from these guys.

Andrew · 11 November 2021