Trusted Agent profile · Bury St. Edmunds
★★★★★
249 reviews across 1 platform
12 The Traverse, Bury St. Edmunds, IP33 1BJ
William H Brown's office in Bury St. Edmunds, at 12 The Traverse, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8.
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleWe've worked with Richie for a while now and he has always been amazing. As a landlord I have been able to turn to him with any issue and he has always helped us to resolve these problems/questions in a timely way. We really appreciate everything you have done for us, thank you! ChakshuPositiveResponsiveness, Quality, Professionalism
5/5
GoogleJosh Warner was our broker and was super responsive to any queries and went the extra mile, sorry for the cliches, but they are deserved. Josh was friendly and kind during what I imagine must have been a super busy and stressful time. Thank you for helping us secure our dream home :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’ve had a very pleasant and helpful experience with Ritchie. He’s great and really felt like he had my best interests when dealing with rentals etc. Would come back to again!
Many thanks Hefina for the fantastic 5* review. I have passed your flattering comments onto our St Edmunds branch. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a first-time buyer, I have been extremely impressed by the service I have received during my mortgage application process with William H Brown. Sophie has been fantastic and has explained everything that I need to know in a digestible way! I would not hesitate to recommend them and I am very grateful to Sophie for making these beginning stages so painless!
5/5
GoogleI contacted Joshua Warner for help with remortgaging my property. He was so friendly and professional and dealt with my many questions with ease. Not only that, but he found me a fantastic deal and had an offer authorised with the new lender within 2 days. Such service. I will definitely be seeking his help again. Thank you Joshua!
5/5
GoogleWe've worked with Richie and Jade for a while now and they have always been amazing. As a landlord I have been able to turn to them with any issue and they have always helped us to resolve these problems/questions in a timely way. We really appreciate everything you have done for us, thank you! ChakshuPositiveResponsiveness, Quality, Professionalism
5/5
GoogleRichie has provided an excellent and efficient service in securing a new tenant for my property. He has been very effective in dealing with a few issues that could have slowed up the process but has taken them within his stride while keeping me informed throughout. I thoroughly recommend Richie and the whole team at William H brown. Thank you.
5/5
GoogleWe have used WH Brown on a number of occasions for our rental properties. Ritchie and his team are very helpful and professional, and this time around Grace has stepped up and found us suitable tenants very quickly and easily. Many thanks Grace.PositiveResponsiveness, Professionalism, Value
5/5
GoogleRitchie, Emma-Terrific-Both are bright enthusiastic and totally determined to do their very best. Initially I needed help to complete the paperwork, Ritchie laid it out explained it, so I just had to sign.The flat was let on the second day having spent weeks with another agent. It then fell through. The two worked so well & hard together to relet asap, even taking work home. 4 days later tenants moved in. Just amazed.Thankyou so so much. I cannot say how grateful, I am to you both . You literally relieved me of all stress😃👍
5/5
GoogleRichie did an amazing job, I had a short time frame and he blew by my expectations with customer service. If you are PCSing, absolutely ask for Richie, he is understanding and hard working and clearly lays out the process! Thank you Richie!
5/5
GoogleThe thorough professional service provided from start to finish is so commendable indeed. The friendly and knowledgeable team support who is always eager to go that extra mile makes one feel good, contended and confident at the end of the deal.👏🏻🎆🤗🌈 …
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRichie is amazing always so helpful, bubbly and professional. Wouldn’t use anyone else to let out my properties, each tenant i’ve had has been great. Thanks Richie, I would definitely recommend anyone to try William H Brown in Bury St Edmunds the team there are great.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMyself and my partner were extraordinarily impressed with the efficiency and quality service we were greeted and processed with. In particular, Jade was so friendly, helpful and happy to answer any question we had, with Richie too. Totally recommend, especially if it's your first time renting and you're a bit unsure.
4/5
GoogleWilliam H Brown has varied in service throughout our tenancy however Ritchie has been very helpful throughout and sorted our problems effiently and effectively. He is very approachable and always has a smile on his face. I think he is a fastastic worker and I have appreciated all his hard work and dedication.
5/5
GoogleBuying a house through William H Brown has been fantastic. We also used their in house mortgage advice service. Sophie was amazing help, she made the whole process of applying for a mortgage clear easy to understand. I would recommend William H Brown to anyone looking to buy or sell a house.
5/5
Google5 Star - looked after by Charlie. Recently rented a place through these guys as a tenant and the entire process was seamless. Always available on the phone and outstanding customer service. Will always highly recommend. Thanks again Charlie!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRichie Woodman was a wonderful help in our search for a home. He answered every phone call and always helped us figure out any questions or concerns that we had. We found a beautiful home and we’re well taken care of!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI had a fantastic experience with William H Browns letting team, especially with Charlie. He was so helpful and understanding with any my questions and concerns. I will definitely be asking for his name when I return.
Thank you for taking the time to leave us a lovely 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSophie has been invaluable in supporting my mortgage application and accommpanying needs. Friendly and enthusiastic she has made what was a daunting prospect as a first time buyer effortless taking the time to ensure I fully understand every step and kept up to date. Thank YOU!!!
5/5
GoogleRichie has been nothing short of wonderful so far throughout this process. He’s been very professional and prompt in responding to calls and emails and helping us look for a place to call home. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt has been a pleasure to deal with Richie and Grace. They helped us to find a most suitable tenant to rent our property. It was a most difficult rental. They both are a most effective professional team. Their advice and guidance throughout this rental process was top notch.PositiveProfessionalism
Thank you so much for taking the time to leave us a five-star review. It's great to hear Richie and Grace were able to aid you in finding a suitable tenant. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleRichie and Charlie have been exceptionally helpful in getting my property rented. They're always on hand to help out and go above and beyond what is required.
Many thanks for your outstanding 5* review TomVI1316. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team here at WH Brown Bury St Edmunds are all so friendly and professional. Ciara is a great ambassador for the company, always a pleasure to deal with, and so helpful and cheerful.PositiveResponsiveness, Professionalism
5/5
GoogleUsed William H Brown for leasing a property I found them to be very professional and helpful in dealing with my situation and needs. I can't thank Richie Woodman enough for his patience and help.PositiveResponsiveness, Quality, Professionalism
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